Vancity Reviews

Updated 14 April, 2015
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3.5
38 Reviews
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Recommend to a friend
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Tamara Vrooman
25 Ratings

Employee Reviews

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  1. Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist
    Current Employee - Marketing Specialist

    I have been working at Vancity full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Awesome benefits, and colleagues. Perks include financial products, flexible benefit purchase, transit pass and generous holidays.

    Cons

    Bureaucratic and nepotism unfortunately. Has great intentions but wasteful in time and resources. Career growth opportunities are limited.

    Advice to Management

    Fire people who are not performing. Underperforming individuals just get shuffled within the fold.

  2. Does some things very well, others not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vancity full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Interesting place to work,colleagues are friendly but depends on what part of the organization you're in!

    Benefits package is good.

    Cons

    Upper management are not fully listening to folks on the ground level i.e. branch staff and call centre staff who deal with members dailt. Huge amount of pressure to hit sales targets.

    HR department is disorganized, difficult to deal with and get clear answers from and contains a number of employees that should have been let go long ago.

    Advice to Management

    There are some individuals employed here that spend more time wandering around talking to people than they do at their desk.

    Compensation should align with market rates

  3. Helpful (1)

    Call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center in Vancouver, BC
    Current Employee - Call Center in Vancouver, BC

    I have been working at Vancity (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people. Great pay

    Cons

    Over time more is being expected of employees. Sales targets are getting more difficult

    Advice to Management

    More shifts need to be given out to part timers. Over flow of calls cause stress on current employees along with the strenuous sales goals... Which are not for commission

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good intentions...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vancity full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - excellent vision for making a difference within the community.
    - job security

    Cons

    Entry level jobs are well compensated. Positions that require more skill sets and training are under paid. Merit increases are very low - high and low performers receive almost the same increase. Same with bonuses.
    The level of nepotism for internal hiring is quite high. This has led to a number of talented employees leaving in recent years.

    Advice to Management

    Look at rewarding top talent through compensation and career development. Deal with employees that are either not performing at necessary levels through coaching or terminating employment. Not allow a abussive behaviour (verbal, mental) from senior leaders.

  6. Helpful (1)

    Awful, non-authentic culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Assistant Branch Manager in Vancouver, BC
    Current Employee - Assistant Branch Manager in Vancouver, BC

    I have been working at Vancity

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People in the branch are nice, although not very qualified
    Mortgage discounts for employees

    Cons

    Leadership team out for themselves
    Very political
    Poor processes

    Advice to Management

    Replace CEO and entire executive team

  7. Helpful (1)

    Hiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Surrey, BC
    Current Employee - Sales in Surrey, BC

    I have been working at Vancity

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Above average pay for job

    Cons

    Push sales only. Talk about helping members but only cares about sales

    Advice to Management

    Get new managers

  8. Helpful (1)

    Very confused organization. Really bad at prioritizing what's important. Policies change like no tomorrow. Bad management in some branches and departments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Surrey, BC
    Current Employee - Account Manager in Surrey, BC

    I have been working at Vancity full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay and benefits, annual profit sharing, some unionized departments offer fixed pay increases.

    Cons

    Performance reviews are based on sales numbers which does not align with vancity's core values. Over the years Vancity has become so much sales focused that more staff has gone on stress leave in last 4-5 years than the past many decades. Some managers became managers only because the either had good sales numbers or they had good connections, they have no people management skills at all. Career progression is really slow.

    Advice to Management

    Focus more on your employees and stick to vancity's values instead of competing with big banks.

  9. CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Vancouver, BC
    Former Employee - Customer Service Representative in Vancouver, BC

    I worked at Vancity part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good company that stands for community and diversity
    Friendly staff for the most part

    Cons

    Limited growth opportunities for career
    Some long time disgruntled employees

    Advice to Management

    Be more open to employee ideas

  10. Great Work life and Balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Service Representative in Vancouver, BC
    Current Employee - Senior Financial Service Representative in Vancouver, BC

    I have been working at Vancity full-time (More than 5 years)

    Recommends
    Recommends

    Pros

    Company culture is great! Great Compensation and benefits

    Cons

    Career advancement is slow process

    Advice to Management

    none

  11. Socially Progressive, Though Organizationally Non-progressive (slow)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Specialist in Vancouver, BC
    Current Employee - Investment Specialist in Vancouver, BC

    I have been working at Vancity full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    - Above average time off, especially at entry level
    - Standard, but very good, health benefits
    - Company has events for staff a couple times a year that are often creative and fun
    - Generally does the right thing
    - Super, super active in many community programs and organizations

    Cons

    - Training is okay, could be improved, probably below average, but not worst
    - Pay is good for the people at the bottom, but not always that competitive in the middle roles
    - Culture is resistant to change, but that can be a good thing sometimes
    - Depending on the office, it can be laid back or hard working

    Advice to Management

    - Review compensation for some roles as they may be outdated and non-competitive
    - Some roles have lower requirements and higher or equal pay, so some roles should be paid less actually
    - Eliminate the bureaucracy to become nimbler so the company can grow
    - Less micro-managing please, so things can get done faster - see "operating at the speed of trust"

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Vancity completes 65 years

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