Vancity Reviews

Updated 22 September, 2014
Updated 22 September, 2014
31 Reviews
4.0
31 Reviews
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Tamara Vrooman
20 Ratings

Employee Reviews

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  1.  

    Great Work life and Balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Service Representative in Vancouver, BC
    Current Employee - Senior Financial Service Representative in Vancouver, BC

    I have been working at Vancity full-time (more than 5 years)

    Pros

    Company culture is great! Great Compensation and benefits

    Cons

    Career advancement is slow process

    Advice to ManagementAdvice

    none

    Recommends
  2.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Vancouver, BC
    Former Employee - Customer Service Representative in Vancouver, BC

    I worked at Vancity part-time (more than 3 years)

    Pros

    Good company that stands for community and diversity
    Friendly staff for the most part

    Cons

    Limited growth opportunities for career
    Some long time disgruntled employees

    Advice to ManagementAdvice

    Be more open to employee ideas

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Socially Progressive, Though Organizationally Non-progressive (slow)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Specialist in Vancouver, BC
    Current Employee - Investment Specialist in Vancouver, BC

    I have been working at Vancity full-time (more than 10 years)

    Pros

    - Above average time off, especially at entry level
    - Standard, but very good, health benefits
    - Company has events for staff a couple times a year that are often creative and fun
    - Generally does the right thing
    - Super, super active in many community programs and organizations

    Cons

    - Training is okay, could be improved, probably below average, but not worst
    - Pay is good for the people at the bottom, but not always that competitive in the middle roles
    - Culture is resistant to change, but that can be a good thing sometimes
    - Depending on the office, it can be laid back or hard working

    Advice to ManagementAdvice

    - Review compensation for some roles as they may be outdated and non-competitive
    - Some roles have lower requirements and higher or equal pay, so some roles should be paid less actually
    - Eliminate the bureaucracy to become nimbler so the company can grow
    - Less micro-managing please, so things can get done faster - see "operating at the speed of trust"

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist in Vancouver, BC
    Current Employee - Marketing Specialist in Vancouver, BC

    I have been working at Vancity full-time (more than an year)

    Pros

    Comprehensive benefits package - 80% maternity top-up, 12 care days/yr, good salaries, focus on professional development

    Cons

    They rely on contract positions too heavily. You can get stuck in one for 5 years without full access to job security or all the benefits. Very traditional organizational structure

    Recommends
    Neutral Outlook
  6. 1 person found this helpful  

    Great values and vision. Low chances of progression.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Specialist in Vancouver, BC
    Current Employee - Mortgage Specialist in Vancouver, BC

    I have been working at Vancity full-time (more than 8 years)

    Pros

    Amazing products and services
    Friendly staff
    35 hour work schedule
    Living wage employer
    Very good benefits
    4 weeks vacation
    Cooperative
    Environment and community friendly

    Cons

    Under-appreciated as staff
    Long tenure and exceeding expectations does not guarantee advancement
    Limited opportunities
    Limited shadowing and career development oppoertunities

    Advice to ManagementAdvice

    Promote from within rather than hiring externally
    Appreciate loyal staff who are always going above and beyond
    Provide more growth opportunities and cross-shadowing
    Pay for 100% of tuition reimbursement even if unrelated to current job (but applicable to future position)

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    great culture and work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Specialist in Vancouver, BC
    Former Employee - Investment Specialist in Vancouver, BC

    I worked at Vancity full-time (more than an year)

    Pros

    staff, culture, support, benefits, balance

    Cons

    poor compensation and talent scouting

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Good place to gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Vancouver, BC
    Former Employee - Anonymous Employee in Vancouver, BC

    I worked at Vancity full-time (more than 3 years)

    Pros

    - Good Culture
    - Positions are multi-faceted providing strong experience
    - Community driven
    - Innovative hiring practices
    - Strong training

    Cons

    - Some managers appear to be almost brainwashed encouraging staff to sell products in personal situations
    - A lot of internal competition to drive sales targets can sometimes devalue customer service
    -A lot of cliques form within branches, managers also contribute

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Work / life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant in Vancouver, BC
    Current Employee - Financial Consultant in Vancouver, BC

    I have been working at Vancity full-time (more than 5 years)

    Pros

    7 hour work days, annual merit increase, plenty of employee recognition, job stability

    Cons

    many older staff because of job security making it difficult to move up with all the more qualified old people working here

    Advice to ManagementAdvice

    Say hi to your entry level employees sometimes. We exist too

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vancity full-time

    Pros

    Excellent environment, with good values
    Pretty fair

    Cons

    there is a lot of policies that make the work sometimes difficult to be done

    Advice to ManagementAdvice

    Better feedback for employees

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Good benefits, perks, and salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Vancouver, BC
    Former Employee - Anonymous Employee in Vancouver, BC

    I worked at Vancity full-time

    Pros

    Flexible work schedule and friendly work environment within department. Good company to work for but it also depends on your manager. Good if you have a good manager support but crappy if he/she doesn't give a crap of you. There are annual staff events that brings the entire Vancity organization together.

    Cons

    Limited support from other departments and low morale. I've seen many people were let go by this organization thus created a low morale in the department. Everyone is afraid that they will be next person to be let go.

    Advice to ManagementAdvice

    Pay attention to front line staff. Sometimes the FSR are busy as hell and the line is super long. Management should help out FSRs if the line is long so the members won't be unhappy. The TV screens can only keep the member occupied for a limited number of minutes.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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Vancity completes 65 years

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