VMware Reviews

Updated 25 April, 2015
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Employee Reviews

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  1. Helpful (2)

    Good for a while, far from good...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Burlington, ON
    Current Employee - Technical Support Engineer in Burlington, ON

    I have been working at VMware full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good people, multicultural, free drinks/snacks/coffee, weekly food provided

    Cons

    Little or no career progress, appears to be a "dead-end", pretty much a call center mentality!
    tenured employees aren't kept and hit a brick wall, then leave
    Overworked, workload exponentially growing with no relief or very slow ramp-up/backfill
    "Changes" are implemented on the fly, with little or no research on impact to employees

    Advice to Management

    Need more headcount, more resources to relieve TSEs, more career development/advancement

  2. Enjoyed my time there at the beginning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Marketing Manager in Burlington, ON
    Former Employee - Field Marketing Manager in Burlington, ON

    I worked at VMware full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Many fantastic and dedicated people work here. Great technology.

    Cons

    Did not get the support required from upper management to success at my career.

    Advice to Management

    Support your teams. There are/were good people there that are being/have been taken advantage of.

  3. Excellent workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Burlington, ON
    Current Employee - Technical Support Engineer in Burlington, ON

    I have been working at VMware full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    This is a company that offers great benefits to their employees as well as very nice treats such as catered lunch once per week, food and beverages every day.

    Cons

    The case load is always increasing as VMware expands their portfolio by acquiring other companies. The support personnel is not increased at the same rate.

    Advice to Management

    Proactively hire TSEs to reduce case load of support engineers

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  5. Helpful (3)

    Innovation is dead. Lets start buying...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at VMware full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Used to be a fun dynamic place to work, recruiting top tallent and delivering solid products.

    Cons

    Now its more of a closed minded environment with an infected middle management, full of yes-men that only care about their thrones and not the people they are suppose to manage. Products are nowhere close to the quality they used to be. Now selling vision only, and keeping customers confused. Lucky their coffers are full of cash because the next few years will be very ruff.

    Advice to Management

    Stop trying to become Microsoft! Look back to what made this company great, you may notice it's not packaging and FUD but people and innovation that built this company.

  6. Helpful (2)

    VMWARE burington environment - managers abusive ; environment hostile toxic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phone Support in Burlington, ON
    Former Employee - Phone Support in Burlington, ON

    I worked at VMware full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    free training get your VCP and GET OUT
    free food
    i dont work there any longer the place was keeping me up at night

    Cons

    abusive managers ; favoritism ; expectations are you work till you drop. Days without lunch as forced to be in phone que 8 hours for days while what normally would be called TEAMLEAD takes over 1 hour lunch or more and is unapproachable for help.
    managers dont seem to get if you have 30 back log tickets you need to be able to do research and work them to get rid of them. Most of the people at the burlington office are afriad of being dragged into a room and walked out. Company has way to many products for current support model it will hurt them. Oh wait it has they layed off AOT of people .. VMwares moto " more with less" good luck people your the less more = more hours in the que more assigned tickets

    Advice to Management

    grow up and communicate. Grow up and realize that your buddy shouldn't be hired as a manager when he has no manager skills. Sickening work place.

    Communication issues where certain manager abused support engineers then upper managers FINALLY realize years later that specific manager is good with escalations but the people hes abused have been walked out. ANd he was made manaager due to sucking up to Senior manager .. he had no manager training and AT ALL learn as you go ..

  7. Helpful (1)

    Decent salary, stock options, unlimited beverages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Engineer in Burlington, ON
    Former Employee - Technical Support Engineer in Burlington, ON

    I worked at VMware full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun place, free training, free certification coupons

    Cons

    Technical support can be quite stressful, VMware piles on the support cases

    Advice to Management

    Give more importance to employees in technical support as they are the interface to customers

  8. Helpful (1)

    Great place to work

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Account Manager in Burlington, ON
    Current Employee - Support Account Manager in Burlington, ON

    I have been working at VMware

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Smart people all around. Easy to get help from everyone

    Cons

    for some department, there is no clear career path

  9. Helpful (3)

    poorly managed company

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Burlington, ON
    Former Employee - Anonymous Employee in Burlington, ON

    I worked at VMware

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    good benefits
    salary is okay
    close to home

    Cons

    worst management
    no management review
    management bullying
    poorly managed company

    Advice to Management

    take an interest in what managers are doing to their employees because there is a lot of unfairness, favoritism, and bullying that you cannot challenge. IT companies time and time again have gone under due to poor management. If VMware continues the trend they are on it wont be long before they are next.

  10. Helpful (2)

    Great place to work, but currently it's too busy

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burlington, ON
    Current Employee - Anonymous Employee in Burlington, ON

    I have been working at VMware

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Technology ahead of it's time. Great and clear source code. Coworkers to learn from. The perks and benefits are still above average, although have been reduced. Experience here alone will count towards career development.
    Employees are given good personal space and are allowed to be geeks. Wonderful culture.

    Cons

    The hiring freeze really hurts. Tasks have been falling off the plate like never before. Many people work overtime and can be found after hours in the cubicles without additional pay, this cannot bode well in the longer run. Many employees here work in highly sought-after capacities and can get above six-figure salaries elsewhere, even during the recession. Management must realize this and turn the staggering sales growth into employee appreciation where it matters; increase benefits and hire faster, in pace with the sales.

    Advice to Management

    Finding different (indirect) ways to tell already overcommited employees to work more efficiently is particularly bad for morale. VMW still has a lot going for it and the great technology will carry us far despite fewer people in the trenches and worse management. Improve management, make the org charts more like pyramids than diamonds, appreciate employees with benefits similar to sales and things will stay great. You do not want to lose us to the rest of the industry looking for good skill next year, when the economy bounces back.

  11. Helpful (2)

    Sr.MTS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Member of Technical Staff in Palo Alto, CA (US)
    Current Employee - Senior Member of Technical Staff in Palo Alto, CA (US)

    I have been working at VMware full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing and cutting edge products and technologies to work on and opportunities to learn and grow . Really smart coworkers .

    Cons

    nothing that i can think of .

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