Unum Group Reviews

Updated 11 September, 2014
Updated 11 September, 2014
127 Reviews
3.9
127 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Unum Group President, CEO, and Director Tom Watjen
Tom Watjen
89 Ratings

Review Highlights

Pros
  • Excellent benefits, generally provides good work-life balance, some areas provide nice advancement opportunities (in 9 reviews)

  • Strong benefits package and lots of paid time off (in 15 reviews)


Cons
  • anything good you hear about this company is from upper management or a "teachers pet" (in 5 reviews)

  • Like any large company the bureaucracy does drag somewhat, but it is not a major problem (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Insanely great benefits, good environment/culture, great growth opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist I  in  Chattanooga, TN (US)
    Current Employee - Customer Service Specialist I in Chattanooga, TN (US)

    I have been working at Unum Group full-time for more than a year

    Pros

    Beautiful facility, comfortable environment....the benefits are incredible - affordable and reasonable costs...management is encouraging and personable....a great amount of growth opportunity....reasonable salary for the area....good schedule.

    Cons

    Training program needs improvement for Customer Contact Center - very bumpy and uncertain. The systems are outdated and there are too many (over 20) to work from. The budget really needs to focus more on improving the call center capabilities, programs, and training program.

    Advice to ManagementAdvice

    More focus is greatly needed on improving the call center programs and training program

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    solid experience at Unum

    Current Employee - Technical Consultant
    Current Employee - Technical Consultant

    I have been working at Unum Group full-time for more than 5 years

    Pros

    solid insurance product - strong recurring sales;

    Cons

    aging IT systems, Silo'd management and IT teams, lack of agile thinking and close understanding of the business needs.

    Advice to ManagementAdvice

    need to truly understand the importance of lean and customer experience.

  3. 1 person found this helpful  

    Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group full-time for more than 8 years

    Pros

    Excellent benefits, generally provides good work-life balance, some areas provide nice advancement opportunities.

    Cons

    Don't count on a raise unless you change job levels, which can be difficult to do. Old software systems don't work together and can be frustrating.

    Advice to ManagementAdvice

    Keep up the conservative strategy, but provide more communication to non-management employees.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great work environment, lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President  in  Portland, ME (US)
    Current Employee - Assistant Vice President in Portland, ME (US)

    I have been working at Unum Group full-time for more than 3 years

    Pros

    Positive work environment, respectful culture, strong commitment to customer experience. We've grown a lot over the last few years and have gone through signficant, yet positive changes.

    Cons

    we're lucky to work for such a strong company. Lots of change, which can be challenging, but we're all in it togther.

    Advice to ManagementAdvice

    Keep up the good work, and thank you for what you do.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Somewhat coercive and heartless about people who have been loyal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President and Special Counsel
    Former Employee - Assistant Vice President and Special Counsel

    I worked at Unum Group full-time for more than 10 years

    Pros

    The camaraderie and benefits/salary is good. Working conditions are also good.

    Cons

    Politically it is tilted toward the MBA types. The ceiling is difficult to impossible to break (SVP and above). Ultimately your success depends on being an adherent to the philosophy du jour.

    Advice to ManagementAdvice

    Have a heart with older employees who have been with you for many years. Just because the Supreme Court has eviscerated liability for age discrimination does not entitle you to reducing costs by extermination of 55 plus people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    People First / Customer First Culture

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group full-time

    Pros

    Collegial, collaborative culture where people are valued and the customer comes first.

    Cons

    Consensus culture can impede timely decision making.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Programmer Analyst III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group full-time for less than a year

    Pros

    Friendly culture with many growth opportunities.

    Cons

    Large organization thus change can be slow.

    Advice to ManagementAdvice

    Consider more outside team building activities.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Client Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Client Management
    Former Employee - Director, Client Management

    I worked at Unum Group full-time for more than 3 years

    Pros

    Very good benefit package, lot of tenure in departments other than sales.

    Cons

    Outdated technology, sales office very segregated (sales vs admin) , inexperienced management, way too much favoritism and bias.

    Advice to ManagementAdvice

    Update technology. Really be honest about the run away power sales managers have. Change sales interview process, too many decision makers.

    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Excellent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Disability Benefits Specialist  in  Chattanooga, TN (US)
    Former Employee - Lead Disability Benefits Specialist in Chattanooga, TN (US)

    I worked at Unum Group full-time for more than 8 years

    Pros

    Great pay, benefits, and management was open to my suggestions.

    Cons

    Job could be very stressful.

    Advice to ManagementAdvice

    Continue to listen to your employees. There are a lot of great ideas out there.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Career opportunities are limited and senior management is out of touch.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Glendale, CA (US)
    Current Employee - Anonymous Employee in Glendale, CA (US)

    I have been working at Unum Group full-time for more than 5 years

    Pros

    Flexible work schedule. Work/Life Balance.

    Cons

    No room for growth! Limited career opportunities in Glendale. Senior management is out of touch.

    Advice to ManagementAdvice

    Listen to your people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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