UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
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UnitedHealth Group Reviews

Updated 29 September, 2014
Updated 29 September, 2014
2,021 Reviews
2.9
2,021 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
796 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 254 reviews)

  • This company does strive for work/life balance with it's employees (in 135 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 92 reviews)

  • This company also does not offer their employees good health insurance (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The company hires great people, but they are not recognized for the hard work. Company has become too small.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRA  in  Mississauga, ON
    Current Employee - CRA in Mississauga, ON

    I have been working at UnitedHealth Group full-time for more than 8 years

    Pros

    Wonderful people to work with. Even in an overworked environment they help each other. Smart people that make this dept exist.

    Cons

    Too small, if you have one bad department everything falls apart and the bad people are protected. And resources are slim so over worked employees. Company not looking at the bad seeds.

    Advice to ManagementAdvice

    Take care of your hard workers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 8 people found this helpful  

    Good company but watch your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Reston, VA (US)
    Former Employee - Anonymous Employee in Reston, VA (US)

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    United is very supportive of telecommuting which is great. The company pays well and has great benefits. They try to make the culture very inclusive although it's such a big organization, it's a bit difficult and sometimes falls short. They have streamlined many processes that makes things very easy. I think they really are trying to make it a great place to work.

    Cons

    If you don't work in one of the Minnesota HQ offices, you're definitely expendable. People outside of MN get dropped in a the blink of an eye. There's a good chance you'll be more loyal to them then they will be to you. Constant cutting of administrative support seems like a great cost-cutting idea but you end up having upper management spend time doing their own administrative work......that ends up being a much higher priced admin.

    Advice to ManagementAdvice

    There are very talented people outside of Minnesota - use them.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 7 people found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Newtown Square, PA (US)
    Former Employee - Anonymous Employee in Newtown Square, PA (US)

    I worked at UnitedHealth Group full-time for more than 3 years

    Pros

    Overtime, vacation time off and flexibilty.

    Cons

    Company values, disorganization and non-professional.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    OptumRx

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager  in  Irvine, CA (US)
    Current Employee - Finance Manager in Irvine, CA (US)

    I have been working at UnitedHealth Group full-time for less than a year

    Pros

    Pay is fair, a good place to build a long carrer

    Cons

    Old school culture, terrible health benefits for a health care company

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time

    Pros

    Great company to work for,very professional. A large healthcare company. Being part of a larger group is the key to success.

    Cons

    Great company to work for. I have nothing bad to say. They care for their employees, and are very fair when dealing with them.

  7. 1 person found this helpful  

    Keen focus on quality, speed and overall metrics

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Pros

    opportunities to work from home and general career advancement

    Cons

    Healthcare reform makes it difficult for the company to plan for future state. "Right sizing" exercises are frequent.

  8.  

    Fantastic place to work with great benefits and room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Process Analyst  in  Eau Claire, WI (US)
    Current Employee - Senior Business Process Analyst in Eau Claire, WI (US)

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Great benefits, personal growth, professional growth, competitive wages

    Cons

    bonsues are few and far between

    Advice to ManagementAdvice

    Continue to break down the silos between the different lines of business

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Can do better for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager
    Current Employee - IT Project Manager

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Good pay, able to work from home, training available

    Cons

    Management not worthy of their words. All that is looked at is how much money was made last year when it comes ot raises and promotions. Terrible health benefits

    Advice to ManagementAdvice

    Look at your management and senior vps and see how they handle subordinates and work force.

    No opinion of CEO
  10. 3 people found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Flexible work hours; Telecommute available for most positions and if you do get assigned to a good project, you'll gain valuable experience and visibility. Get stuck in to the wrong project or team and you're done !

    Cons

    Build your resume and get out as fast as you can . Top heavy organization. Growth opportunities are few and far between.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great people to work with; call center metrics almost impossible to reach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Professional  in  Hooksett, NH (US)
    Former Employee - Customer Care Professional in Hooksett, NH (US)

    I worked at UnitedHealth Group full-time for more than a year

    Pros

    great coworkers; job does have the potential to positively impact customers' lives; direct supervisors were good; training is good if you are willing to ask for help; decent opportunities for advancement

    Cons

    very stressful call center metrics; emphasis on being "compassionate" on every call but not much follow-through from upper management to adjust call metrics; difficult to obtain raises and bonus because metrics were so difficult to achieve

    Advice to ManagementAdvice

    If "compassion" is what you want customer service reps to provide 100% of the time, then make sure all of management is modeling compassion with employees. Also, management should follow through more consistently to make sure that all employees who need additional training are receiving it. (When one employee isn't trained well, it creates a lot more work for everyone else.)

    Doesn't Recommend

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