UnitedHealth Group

  www.unitedhealthgroup.com
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UnitedHealth Group Reviews

Updated 17 August, 2014
Updated 17 August, 2014
1,925 Reviews

2.9
1,925 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
784 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The company hires great people, but they are not recognized for the hard work. Company has become too small.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRA  in  Mississauga, ON
    Current Employee - CRA in Mississauga, ON

    Pros

    Wonderful people to work with. Even in an overworked environment they help each other. Smart people that make this dept exist.

    Cons

    Too small, if you have one bad department everything falls apart and the bad people are protected. And resources are slim so over worked employees. Company not looking at the bad seeds.

    Advice to ManagementAdvice

    Take care of your hard workers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    About what you would expect. Meh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Advancement opportunities are there if you properly politic, brown-nose, and drink the kool-aid (must live in MN tho). If you are in a high demand area and like your direct upline, it is bearable.

    Cons

    You truly are just a number. The benefits are not what you would expect, and the raises are minimal. Record revenues =/= decent raises to employees. They use any possible upcoming negative to cry "Austerity!" when it comes to pay increases. Human Capital may as well be named Human Chattel. Offshoring is rapidly increasing, layoffs are becoming routing, but the the culture is changing! (to a culture of fear).

    Advice to ManagementAdvice

    Stop changing the segment leadership so often. I am not sure what you think you gain from that. Stop wringing profits from the backs of your employees. Austerity should start from the top down.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Challenging, in a good way...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative  in  Cypress, CA (US)
    Former Employee - Senior Customer Service Representative in Cypress, CA (US)

    Pros

    They kept training me to do more and more platforms and skills. Learning to help members more and more in very difficult areas.

    Cons

    If it took longer than 2 minutes to help them, you would get a Verbal or written warning for your time metrics going up. There is just no way to give quality help in 120 seconds. I took my chances and gave quality help and was fired for my time metrics. I helped people fix problems that employees trying to beat the 2 minute time criteria created and helped a great many people. (members were finally able to get Chemo meds) TOTALLY WORTH IT. At the end of the day it isn't how fast you work, it's how many lives you touch.

    Advice to ManagementAdvice

    Stop with the favoritism and time metrics and give some quality help, not fast help to the Members.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Job is ok. Management could use a good overhaul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Hours are flexible. Able to work at your own pace

    Cons

    supervisors are cliquey and immature

    No opinion of CEO
  6. 1 person found this helpful  

    not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Professional, good environment, good benefits, good opportunity

    Cons

    no development, weird hiring process,boring

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Business that supports it's employees and encourages growth from within

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It's not just a business - UHG is a family that encourages it's team members.

    Cons

    I enjoyed my time there and cannot think of cons

    Advice to ManagementAdvice

    Work on benefits that better suit your employees

  8. 2 people found this helpful  

    Good entry level job fresh out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits, paid time off. 3 weeks vacation starting off; never have I been employed at an establishment that offers such great vacation time.

    Cons

    Upward mobility; there doesn't seem to be any positions i can advance to within my department. If I want a higher salary I will have to move to another area of the company

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Raises and bonuses are okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Irvine, CA (US)
    Current Employee - Business Analyst in Irvine, CA (US)

    Pros

    Many positions, good PTO and benefits are good

    Cons

    Hard to get a good raise when you transfer internally

  10.  

    Ccp

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Advocate
    Current Employee - Customer Care Advocate

    Pros

    Work at home advancement within bonus

    Cons

    Nothing great company to work for

    Recommends
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Very performance focused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Chicago, IL (US)
    Current Employee - Vice President in Chicago, IL (US)

    Pros

    High degree of autonomy. Most everything is virtual. Telecommuting is rapidly becoming the norm. Limited geographic restrictions. Strong overall corporate performance.

    Cons

    Most activities run thru Minneapolis. Investments are often funded in fits and spurts. Compensation guidelines are inconsistent. Corporate culture is talked about, but not policed.

    Advice to ManagementAdvice

    Increase focus on talent management. UHC vs. Optum siloes and tension is real and needs to be addressed.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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