UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated 23 October, 2014
Updated 23 October, 2014
2,066 Reviews
2.9
2,066 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
813 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 262 reviews)

  • This company does strive for work/life balance with it's employees (in 141 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 96 reviews)

  • No Work/Life Balance (Our department that handles TRICARE works 65 hours a week mandatory) (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The company hires great people, but they are not recognized for the hard work. Company has become too small.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRA in Mississauga, ON
    Current Employee - CRA in Mississauga, ON

    I have been working at UnitedHealth Group full-time (more than 8 years)

    Pros

    Wonderful people to work with. Even in an overworked environment they help each other. Smart people that make this dept exist.

    Cons

    Too small, if you have one bad department everything falls apart and the bad people are protected. And resources are slim so over worked employees. Company not looking at the bad seeds.

    Advice to ManagementAdvice

    Take care of your hard workers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Overall good place to work but too much corporate bureaucracy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time

    Pros

    Good work live balance. Corporate culture initiative is looking to change environment but it is slow. Descent benefits.

    Cons

    Frequent cost cutting measures and layoffs to ensure bottom line is met result in most work being reactive to current fires rather than working to prevent future ones. Communications is difficult at times between layers. Too many policies and procedures and different internal systems to wade through sometimes to get any real work done. Not a lot of change to advance within the company past certain levels unless you know the right people or worked with them at a prior employer.

    Neutral Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    A great place to work because of the great people that you work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer in Horsham, PA (US)
    Former Employee - Senior Developer in Horsham, PA (US)

    I worked at UnitedHealth Group full-time (more than 5 years)

    Pros

    Very professional, intelligent and caring staff.

    Cons

    The company does not really care about it's employees. Very poor increases using the economy as an excuse, even though their stock is through the roof. Very poor bonuses even though they advertise up to 20% of salary, A good review equals 0 bonus in 2014. Prior years were also dismal with the same excuse.
    Benefits are horrible. Anyone with a choice, such as a working spouse, would choose healthcare benefits from the spouse. You would think that a healthcare company would offer good healthcare benefits to its own employees, but you would be wrong.

    Advice to ManagementAdvice

    Treat your employees fairly. Set an example for other businesses to follow. Your employees are afraid to tell you what they really think.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 2 people found this helpful  

    Wonderful company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Provider Issue Resolution Specialist in Springfield, MO (US)
    Current Employee - Provider Issue Resolution Specialist in Springfield, MO (US)

    I have been working at UnitedHealth Group full-time (less than an year)

    Pros

    The people I work with are wonderful including supervisors and management.

    Cons

    The 25 week Training is very challenging. I would compare it to army boot camp, especially the competency period.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Current employee, RN Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephonic Case Manager in Brentwood, TN (US)
    Current Employee - Telephonic Case Manager in Brentwood, TN (US)

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    The company is active in community support and promote volunteer efforts of employees. Many learning opportunities, education reimbursement if directly applicable to current job duties. Above average pay, good amount of time off based on years of service. Autonomy is a plus.

    Cons

    High workload with many days requiring longer than 8 hour day to complete all duties as a salaried employee. Scheduling time off subject to staffing needs. There is a consistent amount of high expectations for employees to meet metrics, constant changes, with poor communication across the multiple departments. Job duties can widely based on business needs.

    Advice to ManagementAdvice

    More research into pros/cons of process prior to implementation could help overall satisfaction for all involved.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great employer!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Las Vegas, NV (US)
    Former Employee - Customer Service Representative in Las Vegas, NV (US)

    I worked at UnitedHealth Group full-time (more than an year)

    Pros

    Great benefits
    Great pay
    Room to grow and grow into other depts

    Cons

    Typical workplace politics sometimes older employees can be a tad bit clicky but as long as you do your job you will get the recognition you deserve.

    Advice to ManagementAdvice

    Always keep an ear in the bull pen but stay unbiased. That's what I always like about the manager.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    This is the best company have I ever see.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Functional Test Automation Expert in Cypress, CA (US)
    Current Employee - Functional Test Automation Expert in Cypress, CA (US)

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    All employee are friendly and the work environment also so good.

    Cons

    I have to complete work on time.

    Advice to ManagementAdvice

    If we take care our patient and advertise more then we will be top one health care company on the United States.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Command and control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Horsham, PA (US)
    Current Employee - Director in Horsham, PA (US)

    I have been working at UnitedHealth Group (more than 10 years)

    Pros

    Exceedingly successful company, strong stock growth, dominant player in a broken industry

    Cons

    No creative thinking, incredibly passive aggressive culture, no new leadership

    Advice to ManagementAdvice

    Embrace the cultural change

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Ability to work from home, growth potential, strong pay, lots of PTO days.

    Cons

    The health insurance benefits stink!

    Advice to ManagementAdvice

    Health insurance benefits stink!

  11.  

    It could always be better....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Process Analyst in Indianapolis, IN (US)
    Current Employee - Business Process Analyst in Indianapolis, IN (US)

    I have been working at UnitedHealth Group full-time (more than 8 years)

    Pros

    UHC is a diverse company. There is always an interest in improvment. There are a lot of great people who work hard and always want to do better.

    Cons

    There are rarely the resources to do much. It is such a big company and there is little cooperation between satellite companies. There is little collaboration or incentive to collaborate.

    Advice to ManagementAdvice

    Be transparent. It is a corporate goal! Live it like the rest of us.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

UnitedHealth Group Photos

Work at UnitedHealth Group? Share Your Experiences

UnitedHealth Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.