United Stationers

  www.unitedstationers.com
  www.unitedstationers.com

United Stationers Reviews

Updated 4 December, 2014
Updated 4 December, 2014
61 Reviews
3.2
61 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Stationers President and CEO P. Cody Phipps
P. Cody Phipps
25 Ratings

Review Highlights

Pros
  • Company is very supportive of work/life balance (in 4 reviews)

  • job was close to home with good pay & good benefits (in 5 reviews)


Cons
  • Whether you get to work from home depends on your director/VP - some get 2 days some get 0 (in 3 reviews)

  • poor work-life balance and disrespect between associates ignored by management (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good people - good culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers

    Pros

    The culture emphasizes associate feedback, so you will always have an opportunity to give your opinions and suggestions. Not much turnover at the facility I work at, so the group is pretty tight socially. Good benefits, 401K matching (50% up to 6%), relaxed attendance policy (allows a 6 minute grace period before being considered late), employee purchases at cost. Overtime is normal, but almost never on the weekends unless you're working inbound.

    Cons

    If you're in the warehouse, it gets pretty hot in the summer and pretty chili in the winter. If you're on third shift, you don't go home until all the routes are out. This company is big on SOPs, so not much room to do things your own way (unless you try to get the SOP changed). As previously mentioned, not much turnover, so not many opportunities to move around (not the case in all facilities).

    Advice to ManagementAdvice

    The annual review process needs work. It's been proven that competency models are bogus.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Project Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers full-time (more than 5 years)

    Pros

    Culture, People, and Empowerment
    The culture is not stuffy as long as you are a doer. You have to be your best champion and you can't be waiting for things to happen. People are energized. Most are very knowledgable and willing to step up to almost every opportunity even when they have no stake in the outcome. As a project manager you are expected to lead and drive the project. Very little micro-management as long as you control your budget and explain your actions. The end results should be desired results.

    Cons

    No clear grow path. Benefits are good but not great Sometimes leadership is old school on the modern worker needs and environment. No flexibility in working arrangements.

    Advice to ManagementAdvice

    Better advancement and growth opportunities. Success should be recognized and rewarded from within the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Ok in between job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution Associate I in Tempe, AZ (US)
    Current Employee - Distribution Associate I in Tempe, AZ (US)

    I have been working at United Stationers full-time (less than an year)

    Pros

    Getting paid every week! Getting paid every week!! Getting paid every week!!! It's an ok job. Nothing to brag about. If your're looking for something to pay the bills this is the job. Nothing more. Just keep to yourself and you'll be fine.

    Cons

    Management is very unfriendly. There is no orientation when you get hired, If you have a question about policy, their response is to "refer to the employee handbook" which makes me think that they don't know the policies... There's no HR in the building. If you need to talk to HR you would need to call. My boss dropped the "F" bomb my first day. Very unprofessional. Management barking and yelling at employees. Management discussing personal issues between team members... I pray that I don't have a personal issue I need to discuss with my boss because the whole warehouse will know about it.

    Advice to ManagementAdvice

    YOU ALL NEED MANAGEMENT TRAINING!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    The BLack Hole!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Distribution Worker in Houston, TX (US)
    Former Employee - Distribution Worker in Houston, TX (US)

    I worked at United Stationers full-time (more than 5 years)

    Pros

    Great Benefits, PTO, you practically have to fire yourself.

    Cons

    They believe that because the benefits a great that it's okay to pay low pay rates. There is no room to grow especially if you are good in a specifi area. Many of the good positions are held by employees who have been there 15-30plus (this is over 30 positions) and you have to wait until they retire to get anythig close. However, In spite of the lack of growth and low compensation it easy to get comfortable with stability and great benefits...Dont get stuck!

    Advice to ManagementAdvice

    Pay your employees more!

    Doesn't Recommend
    Negative Outlook
  6. 2 people found this helpful  

    U

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers full-time (more than 8 years)

    Pros

    Nice buildings to work in

    Cons

    Dealing with the inflated egos

    Advice to ManagementAdvice

    Get some compassion for your associates

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Horrible Company to Work For. Run The Other Way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Deerfield, IL (US)
    Former Employee - Anonymous Employee in Deerfield, IL (US)

    I worked at United Stationers full-time

    Pros

    Good coworkers
    Good vacation and sick days off

    Cons

    Upper management has no idea how to run their department or manage employees.
    Managers, VP's and Directors lack people skills..
    A LOT of corporate politics.
    Upper management will lie to your face.
    Management will make promises but nothing will ever follow through. They will lie to you to buy more time so they don't have to follow through on the promise.
    Work from home policy is a company wide policy but it all depends on your manager if they will allow it. It varies from person to person.
    Managers and VP's will NOT promote from within the company even if you have 5, 10 or 15 years of experience. They prefer to hire their relative, friend or a previous coworker from their old jobs to fill new positions.
    Many old employees who have been with the company for 15, 20 or 30 years refuse to except change and have been in the same position all their life. They refuse to leave even if they have been demoted..
    HR department is a joke. It is very difficult to get hold of someone in HR to answer your questions or address concerns. it takes days if not weeks to get a face -to-face meeting with someone in HR.
    Don't expect an orientation when you are hired. You'll meet someone from HR that you've never heard of and they will give you a very ugly mug, have you sign a few pieces documents and off you go. You'll be lucky if someone from your department will meet you and bring you to your department.
    Lack of communication within various departments.
    This industry is declining and they have no solid future plan on how to survive.
    if you suggest changes the upper management is willing to listen but that's where it stops. Nothing ever gets done.
    No sense of belonging to a department. Everyone does their own thing.
    There aren't any perks such as Christmas party or summer picnic. This depends on your manager whether they want to have a party or not.

    Advice to ManagementAdvice

    Promote from within the company.
    Stop favoritism with employees.
    Hire good managers and VP's based on experience and not based on your relationship with the person.
    Take action against manager, VP's and Directors if constant complaints are made against them.
    Create a corporate culture.
    Hire young and talented people with experience.
    .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    good stable company but slow to evolve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Orchard Park, NY (US)
    Current Employee - Customer Care Representative in Orchard Park, NY (US)

    I have been working at United Stationers full-time (more than 3 years)

    Pros

    Grading of the phone calls/emails are based on the customer experience and not hitting exact checklists to sound like a drone or computer when going over problems.

    Cons

    Training only prepares you how to use the systems and not the situations you'll encounter on the actual job. While it's stressful at first, my team helps ease this until your comfortable (which could last several months).

    Advice to ManagementAdvice

    Please upgrade you're computer network and systems. Development of the new single website for our customers and your employees to use for everything is still much slower than the one we use that was built over 7 years ago. Be a leader in technology and focus on improving the customer experience by upgrading your customer service programs we use.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Good Culture overall, Work Life balance depends on your Dept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supplier Assistant Product Manager in Deerfield, IL (US)
    Current Employee - Supplier Assistant Product Manager in Deerfield, IL (US)

    I have been working at United Stationers full-time (more than an year)

    Pros

    - Decent compensation
    - Great mid-level managers
    - Some senior leaders are super friendly & down to earth

    Cons

    - Certain senior VPs are adverse to change
    - Whether you get to work from home depends on your director/VP - some get 2 days some get 0. There is not a consistent rule throughout the company
    - Certain directors have been here too long and are coasting
    - Industry is declining
    - Raises are small
    - No real career path.
    - MBA's are not valued or have no positions open after you get your MBA. Only way to advance is to leave.
    - HR is terrible.
    - Can be a boys clubs with older VPs.

    Advice to ManagementAdvice

    Make sure the culture you talk about trickles down from top to bottom. Evaluate directors more often.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    maintenance mechance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanic in Cranbury, NJ (US)
    Current Employee - Mechanic in Cranbury, NJ (US)

    I have been working at United Stationers full-time (more than 8 years)

    Pros

    good co workres grate pay

    Cons

    pore management.thay lie to your face

    Advice to ManagementAdvice

    dont matter thay cant hear

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Ambiguity is the Rule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Deerfield, IL (US)
    Former Employee - Anonymous Employee in Deerfield, IL (US)

    I worked at United Stationers full-time (more than 3 years)

    Pros

    Pay and benefits were pretty good, and there are some good managers at mid-level. Lucky employees end up with one of these good leaders.

    Cons

    Even in smaller departments, ambiguity and conflicting priorities rule the day. It's easy to flounder for a long, long time waiting to get clear direction, but taking initiative to lead or decide is politically dangerous.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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