United Rentals

www.unitedrentals.com
Employer Engaged

United Rentals Reviews

Updated 1 March, 2015
Updated 1 March, 2015
186 Reviews
3.5
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
137 Ratings

Review Highlights

Pros
  • URI offers competitive wages, and a good benefits package (in 13 reviews)

  • Offer good pay with the option for overtime (in 12 reviews)


Cons
  • In my experience mid and upper management will not return phone calls unless emergency (in 14 reviews)

  • gt;Senior Management tells everyone what they want to hear (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great work environment, fun, challenging & rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Toronto, ON
    Current Employee - Business Development in Toronto, ON

    I have been working at United Rentals full-time (more than a year)

    Pros

    UR invests heavily in its people and lets you do your job. Even though it's a massive corporation you still get the feeling that your voice is being heard. This is especially nice when it comes to being part of the strategy side of a business.

    Cons

    The only down side I have experienced so far is that for a diverse company we try to use a "one size fits all" approach to running the business units.

    Advice to ManagementAdvice

    My only advice ( directed to the board level ) is to not settle or promote the "one size fitsa all" mentality. While I realize we need to focus on the overall health of the company I think this can be achieved by letting the business units have some autonomy in terms of how they operate.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Deliver tools and equipment to site

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Agent in Airdrie, AB
    Current Employee - Rental Agent in Airdrie, AB

    I have been working at United Rentals full-time (more than a year)

    Pros

    Its awesome to work here

    Cons

    none that I am aware of

    Recommends
    Neutral Outlook
  3.  

    Betrayed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort McMurray, AB
    Current Employee - Anonymous Employee in Fort McMurray, AB

    I have been working at United Rentals full-time (more than a year)

    Pros

    Don't have any at all.

    Cons

    Super micromanagement. This branch has been set up to fail. First of the year they cut our wages and broke our contract, forcing us to work 8 days on, 6 days off at 12 hours a day. Transport equipment is older and constantly breaking down, severely short on mechanics so the guys on shift have to bust there ass all day to try to meet company demanded goals. Poor moral, everyone will be quitting soon.

    Advice to ManagementAdvice

    None because they won't listen anyways.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Great company, excellent training, drink the koolaid management mentailty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside-Sales Representative in Saint John, NB
    Current Employee - Outside-Sales Representative in Saint John, NB

    I have been working at United Rentals full-time (more than a year)

    Pros

    Great Salary+Commissions
    Nice Company Vehicle
    Good Benefits

    Cons

    Old Equipment
    Push back and lack of new equipment

    Advice to ManagementAdvice

    Listen to your people, encourage and mandate an open door policy. When opportunities arise INVEST, and conserve on areas that are recessed.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals

    Pros

    Small company feel big company support

    Cons

    No bonus program for techs or drivers

    Advice to ManagementAdvice

    Start a bonus plan for service techs and drivers

    Recommends
    Positive Outlook
  7.  

    Going down hill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanic
    Current Employee - Mechanic

    I have been working at United Rentals

    Pros

    Large company with good benefits. There are a lot of good hard working people who do there jobs to the best of there abilities.

    Cons

    United rentals has become so focused on the way the company appears to stock holders and trying to get new investors by cutting costs and raising it's roca score that the equipment fleet has really gone down hill.
    Rushed inspections of equipment and the whole "if it ain't broke don't fix it" attitude toward preventive maintenance has resulted in a overwhelming number of junk being sent out on rent.

    Advice to ManagementAdvice

    I know middle management is under pressure to achieve quotas on cost / profit but when you send a customer up in a lift (up to 185 feet) it must be done right the first time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals full-time (more than 10 years)

    Pros

    Forward thinking, growth minded, innovative industry leader.

    Cons

    Compensation changing too often, discouraging to those who drive the business day to day.

    Advice to ManagementAdvice

    Share the profit with those who drive the profit.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    This is my third job out of college and it is by far the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Gonzales, LA (US)
    Current Employee - Inside Sales Representative in Gonzales, LA (US)

    I have been working at United Rentals

    Pros

    The pay is acceptable and the company is booming.

    Cons

    Customers waiting to the last minute to order the equipment they need.

    Advice to ManagementAdvice

    I think upper management should be more accessible by lower level employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Working in a fast pace environment with power an HVAC

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Rentals

    Pros

    Strong diesel mechanic. Good with hvac. Certified in electrical ARC flash safety and training. Ives OSHA forklift and aerial boom lifts certified. Maintain a DOT physical. Complete work orders in a timely manner. Great working with customers. Strive to meet customers demands.

    Cons

    Not a lot of over time.

    Advice to ManagementAdvice

    Will meet employer's needs and be and outstanding employee.

  11.  

    Profit Center Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Rentals

    Pros

    Use of Company Vehicle and fuel card

    Cons

    Stock holders get involved in day to day business.

    Recommends
    Negative Outlook
    Approves of CEO

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