United Rentals

  www.unitedrentals.com
  www.unitedrentals.com

United Rentals Reviews

Updated 23 October, 2014
Updated 23 October, 2014
169 Reviews
3.7
169 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
129 Ratings

Review Highlights

Pros
  • URI offers competitive wages, and a good benefits package (in 13 reviews)

  • Offer good pay with the option for overtime (in 12 reviews)


Cons
  • In my experience mid and upper management will not return phone calls unless emergency (in 14 reviews)

  • gt;Senior Management tells everyone what they want to hear (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great work environment, fun, challenging & rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Toronto, ON
    Current Employee - Business Development in Toronto, ON

    I have been working at United Rentals full-time (more than an year)

    Pros

    UR invests heavily in its people and lets you do your job. Even though it's a massive corporation you still get the feeling that your voice is being heard. This is especially nice when it comes to being part of the strategy side of a business.

    Cons

    The only down side I have experienced so far is that for a diverse company we try to use a "one size fits all" approach to running the business units.

    Advice to ManagementAdvice

    My only advice ( directed to the board level ) is to not settle or promote the "one size fitsa all" mentality. While I realize we need to focus on the overall health of the company I think this can be achieved by letting the business units have some autonomy in terms of how they operate.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Betrayed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort McMurray, AB
    Current Employee - Anonymous Employee in Fort McMurray, AB

    I have been working at United Rentals full-time (more than an year)

    Pros

    Don't have any at all.

    Cons

    Super micromanagement. This branch has been set up to fail. First of the year they cut our wages and broke our contract, forcing us to work 8 days on, 6 days off at 12 hours a day. Transport equipment is older and constantly breaking down, severely short on mechanics so the guys on shift have to bust there ass all day to try to meet company demanded goals. Poor moral, everyone will be quitting soon.

    Advice to ManagementAdvice

    None because they won't listen anyways.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Great company, excellent training, drink the koolaid management mentailty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside-Sales Representative in Saint John, NB
    Current Employee - Outside-Sales Representative in Saint John, NB

    I have been working at United Rentals full-time (more than an year)

    Pros

    Great Salary+Commissions
    Nice Company Vehicle
    Good Benefits

    Cons

    Old Equipment
    Push back and lack of new equipment

    Advice to ManagementAdvice

    Listen to your people, encourage and mandate an open door policy. When opportunities arise INVEST, and conserve on areas that are recessed.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Was there for 3 years from driver to inside sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Donaldsonville, LA (US)
    Former Employee - Inside Sales Representative in Donaldsonville, LA (US)

    I worked at United Rentals full-time (more than 3 years)

    Pros

    Growing and loved the company. I would tell friends and family and others about employment here

    Cons

    Sometimes overwhelming and many nights taking work home with you but that's how things fall I guess

    Advice to ManagementAdvice

    Promote from within a little more

    Approves of CEO
  6.  

    So-So

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver in Atlanta, GA (US)
    Former Employee - Driver in Atlanta, GA (US)

    I worked at United Rentals full-time (more than 3 years)

    Pros

    Salary, Benefits, Balance, Fun, Learning Experience

    Cons

    Long Hours, Micromanagement, Compensation, Operationally Challenged

    Advice to ManagementAdvice

    Benefits Upgrade

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Ok Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager in Kansas City, KS (US)
    Former Employee - Service Manager in Kansas City, KS (US)

    I worked at United Rentals full-time (more than 5 years)

    Pros

    Bonuses, Good networking for help

    Cons

    Advancement hard, Could have had better lower level management

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Equipment Manager in Birmingham, AL (US)
    Former Employee - Equipment Manager in Birmingham, AL (US)

    I worked at United Rentals as a contractor (less than an year)

    Pros

    the work people and money

    Cons

    I had no cons or trouble with this company

    Advice to ManagementAdvice

    no need to

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company! Poor admin.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Tech IV in Woodland, CA (US)
    Former Employee - Service Tech IV in Woodland, CA (US)

    I worked at United Rentals full-time (less than an year)

    Pros

    Learning platforms are unlimited>I loved learning about the protocols and the company gave me free reign on creating inventory<shop organization and full responsibility of getting my job done.
    Unfortunately their are only 40 hrs. a week given and much more is needed in a start-up situation.
    It was my dream job but unfortunately we had a novice of a branch manager.

    Cons

    Managers that have Napolian Syndrome

    Advice to ManagementAdvice

    Love the company>Better choices on Branch Managers

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Fun fun in the sun ☀!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tool Trailer Tech
    Current Employee - Tool Trailer Tech

    I have been working at United Rentals full-time (more than an year)

    Pros

    Pay is great. Tons of overtime. Great benefits package. They even buy you new boots each year!

    Cons

    Boss could tend to try to lead through intimidation. Luckily it always backfires on him once you go up the chain! Owww

    Advice to ManagementAdvice

    Do what you say and say what you do! That's called integrity. The policy is the policy binding between employer and employee.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not what it comes across as...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Inside Sales Associate in Texas City, TX (US)
    Former Employee - Senior Inside Sales Associate in Texas City, TX (US)

    I worked at United Rentals full-time (more than an year)

    Pros

    Great Employee Benefit programs, First hand exposure to lots of equipment and tools and the industrial business involved in construction and industrial contractors.

    Cons

    Mediocre salaries, limited time given for available training programs, Management does not appreciate the efforts you put forth in your position as inside sales roles.

    Advice to ManagementAdvice

    Take a close look at the reality of the day to day operations and whom is accountable for what.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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