United Rentals

  www.unitedrentals.com
  www.unitedrentals.com

United Rentals Reviews

Updated 12 December, 2014
Updated 12 December, 2014
174 Reviews
3.6
174 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
132 Ratings

Review Highlights

Pros
  • URI offers competitive wages, and a good benefits package (in 13 reviews)

  • Offer good pay with the option for overtime (in 12 reviews)


Cons
  • In my experience mid and upper management will not return phone calls unless emergency (in 14 reviews)

  • gt;Senior Management tells everyone what they want to hear (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great work environment, fun, challenging & rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Toronto, ON
    Current Employee - Business Development in Toronto, ON

    I have been working at United Rentals full-time (more than an year)

    Pros

    UR invests heavily in its people and lets you do your job. Even though it's a massive corporation you still get the feeling that your voice is being heard. This is especially nice when it comes to being part of the strategy side of a business.

    Cons

    The only down side I have experienced so far is that for a diverse company we try to use a "one size fits all" approach to running the business units.

    Advice to ManagementAdvice

    My only advice ( directed to the board level ) is to not settle or promote the "one size fitsa all" mentality. While I realize we need to focus on the overall health of the company I think this can be achieved by letting the business units have some autonomy in terms of how they operate.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Betrayed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort McMurray, AB
    Current Employee - Anonymous Employee in Fort McMurray, AB

    I have been working at United Rentals full-time (more than an year)

    Pros

    Don't have any at all.

    Cons

    Super micromanagement. This branch has been set up to fail. First of the year they cut our wages and broke our contract, forcing us to work 8 days on, 6 days off at 12 hours a day. Transport equipment is older and constantly breaking down, severely short on mechanics so the guys on shift have to bust there ass all day to try to meet company demanded goals. Poor moral, everyone will be quitting soon.

    Advice to ManagementAdvice

    None because they won't listen anyways.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Great company, excellent training, drink the koolaid management mentailty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside-Sales Representative in Saint John, NB
    Current Employee - Outside-Sales Representative in Saint John, NB

    I have been working at United Rentals full-time (more than an year)

    Pros

    Great Salary+Commissions
    Nice Company Vehicle
    Good Benefits

    Cons

    Old Equipment
    Push back and lack of new equipment

    Advice to ManagementAdvice

    Listen to your people, encourage and mandate an open door policy. When opportunities arise INVEST, and conserve on areas that are recessed.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Clairton, PA (US)
    Former Employee - Inside Sales Representative in Clairton, PA (US)

    I worked at United Rentals

    Pros

    Care about employees and really serious about safety and getting you home everyday.

    Cons

    No major cons during employment except for cutbacks.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Milwaukee, WI (US)
    Current Employee - Inside Sales Representative in Milwaukee, WI (US)

    I have been working at United Rentals

    Pros

    Great Wages
    Great Training
    Lots of opportunity for overtime
    Great health benefits
    Big business with small business practices, no made up job titles and 'too many chiefs' top heavy midset

    Cons

    questionable work-life balance
    difficult and demanding customers
    lots of phone calls
    high pressure job
    Every moment counts; busiest days are Mondays and Fridays

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Not very organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Norman, OK (US)
    Current Employee - Outside Sales Representative in Norman, OK (US)

    I have been working at United Rentals full-time (more than 3 years)

    Pros

    Their are several good people here within my district. Continuing to grow which can open up opportunities for personal growth if wanted.

    Cons

    Too many layers of management. Some are fine while others are not on the same page as to what needs to happen within their own district. Can be difficult to move up if you do too good of a job at your current position. Some districts seem to have too many people looking out for themselves and their own agenda rather than working to build a good team.

    Advice to ManagementAdvice

    Get the district managers more involved with their respective districts customers and employees. Work to build more of a supportive team. Look beyond the numbers and find a unified vision for your employees. Basically treat them the way you would want to be treated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Answer phone

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals

    Pros

    Day goes by fast and the pay is on par with the job!! Also advancement is always an option

    Cons

    Have to do everything never enough

    Advice to ManagementAdvice

    Ok

  9.  

    Was there for 3 years from driver to inside sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Donaldsonville, LA (US)
    Former Employee - Inside Sales Representative in Donaldsonville, LA (US)

    I worked at United Rentals full-time (more than 3 years)

    Pros

    Growing and loved the company. I would tell friends and family and others about employment here

    Cons

    Sometimes overwhelming and many nights taking work home with you but that's how things fall I guess

    Advice to ManagementAdvice

    Promote from within a little more

    Approves of CEO
  10.  

    So-So

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver in Atlanta, GA (US)
    Former Employee - Driver in Atlanta, GA (US)

    I worked at United Rentals full-time (more than 3 years)

    Pros

    Salary, Benefits, Balance, Fun, Learning Experience

    Cons

    Long Hours, Micromanagement, Compensation, Operationally Challenged

    Advice to ManagementAdvice

    Benefits Upgrade

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Ok Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager in Kansas City, KS (US)
    Former Employee - Service Manager in Kansas City, KS (US)

    I worked at United Rentals full-time (more than 5 years)

    Pros

    Bonuses, Good networking for help

    Cons

    Advancement hard, Could have had better lower level management

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at United Rentals? Share Your Experiences

United Rentals

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.