United Rentals

www.unitedrentals.com

United Rentals Reviews

Updated 20 January, 2015
Updated 20 January, 2015
180 Reviews
3.6
180 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
134 Ratings

Review Highlights

Pros
  • URI offers competitive wages, and a good benefits package (in 13 reviews)

  • Offer good pay with the option for overtime (in 12 reviews)


Cons
  • In my experience mid and upper management will not return phone calls unless emergency (in 14 reviews)

  • gt;Senior Management tells everyone what they want to hear (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great work environment, fun, challenging & rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Toronto, ON
    Current Employee - Business Development in Toronto, ON

    I have been working at United Rentals full-time (more than a year)

    Pros

    UR invests heavily in its people and lets you do your job. Even though it's a massive corporation you still get the feeling that your voice is being heard. This is especially nice when it comes to being part of the strategy side of a business.

    Cons

    The only down side I have experienced so far is that for a diverse company we try to use a "one size fits all" approach to running the business units.

    Advice to ManagementAdvice

    My only advice ( directed to the board level ) is to not settle or promote the "one size fitsa all" mentality. While I realize we need to focus on the overall health of the company I think this can be achieved by letting the business units have some autonomy in terms of how they operate.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Deliver tools and equipment to site

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Agent in Airdrie, AB
    Current Employee - Rental Agent in Airdrie, AB

    I have been working at United Rentals full-time (more than a year)

    Pros

    Its awesome to work here

    Cons

    none that I am aware of

    Recommends
    Neutral Outlook
  3.  

    Betrayed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort McMurray, AB
    Current Employee - Anonymous Employee in Fort McMurray, AB

    I have been working at United Rentals full-time (more than a year)

    Pros

    Don't have any at all.

    Cons

    Super micromanagement. This branch has been set up to fail. First of the year they cut our wages and broke our contract, forcing us to work 8 days on, 6 days off at 12 hours a day. Transport equipment is older and constantly breaking down, severely short on mechanics so the guys on shift have to bust there ass all day to try to meet company demanded goals. Poor moral, everyone will be quitting soon.

    Advice to ManagementAdvice

    None because they won't listen anyways.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Great company, excellent training, drink the koolaid management mentailty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside-Sales Representative in Saint John, NB
    Current Employee - Outside-Sales Representative in Saint John, NB

    I have been working at United Rentals full-time (more than a year)

    Pros

    Great Salary+Commissions
    Nice Company Vehicle
    Good Benefits

    Cons

    Old Equipment
    Push back and lack of new equipment

    Advice to ManagementAdvice

    Listen to your people, encourage and mandate an open door policy. When opportunities arise INVEST, and conserve on areas that are recessed.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Working in a fast pace environment with power an HVAC

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Rentals

    Pros

    Strong diesel mechanic. Good with hvac. Certified in electrical ARC flash safety and training. Ives OSHA forklift and aerial boom lifts certified. Maintain a DOT physical. Complete work orders in a timely manner. Great working with customers. Strive to meet customers demands.

    Cons

    Not a lot of over time.

    Advice to ManagementAdvice

    Will meet employer's needs and be and outstanding employee.

  7.  

    So, So

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative

    I have been working at United Rentals

    Pros

    Good Pay
    Concerned with Safety
    Lots of team interaction

    Cons

    Long Hours
    Lots of "Gray" area in sales process
    No 2 stores run the same way

    Advice to ManagementAdvice

    Put processes in place to make sure things are run the same from store to store.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX (US)
    Former Employee - Sales Associate in Houston, TX (US)

    I worked at United Rentals

    Pros

    Cool employees and great culture. Really joked around a lot. If you are into construction then it is good for you but other wise it is not.

    Cons

    You're just a number to upper management. They don't care for your true well being. I was promised a certain position or promotion after a certain and didn't receive it.

    Advice to ManagementAdvice

    Don't promise an employee a promotion than back out of it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Too worried about logging sales calls instead of actually talking to customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in San Antonio, TX (US)
    Former Employee - Sales Representative in San Antonio, TX (US)

    I worked at United Rentals full-time (more than a year)

    Pros

    Pay and pay structure is good and there are plenty of locations and the brand is very recognized in the industry

    Cons

    Management has no morals when it comes to their employees or business interests.

    Advice to ManagementAdvice

    Spend more time really listening to your sales force and their customer base

    Doesn't Recommend
    Neutral Outlook
  10.  

    Company is growing large..... But is it a good thing?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shop Foreman
    Former Employee - Shop Foreman

    I worked at United Rentals

    Pros

    Training
    All the overtime you want
    New equipment
    The list has gotten smaller as implementation of new practices are added along with your already large workload

    Cons

    Trench underpaid compared to other divisions
    High turnover at trench branches
    Safety is preached but they keep branches lean and understaffed, so you generally have to cut
    corners
    Pay is 15% lower than competitors
    Benefits are not as good anymore

    Advice to ManagementAdvice

    Focus on the employees you have. The bigger they get, the more they overlook the guys busting their butts.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Clairton, PA (US)
    Former Employee - Inside Sales Representative in Clairton, PA (US)

    I worked at United Rentals

    Pros

    Care about employees and really serious about safety and getting you home everyday.

    Cons

    No major cons during employment except for cutbacks.

    Recommends
    Neutral Outlook
    Approves of CEO

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