United Rentals Reviews

Updated 24 April, 2015
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3.6
199 Reviews
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Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
142 Ratings

Pros
  • URI offers competitive wages, and a good benefits package (in 13 reviews)

  • Offer good pay with the option for overtime (in 12 reviews)

Cons
  • In my experience mid and upper management will not return phone calls unless emergency (in 14 reviews)

  • gt;Senior Management tells everyone what they want to hear (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. The company is great to work for, many benefits. It is a little top heavy, and sometimes hard to get decisions made.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Equipment Associate in Calgary, AB
    Current Employee - Equipment Associate in Calgary, AB

    I have been working at United Rentals

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits plan is great. Also cannot complain about the Vacation pay.

    Cons

    Management can be a little disorganized at times. Too many managers leads to chaos and confusion

    Advice to Management

    Work together, make sure that you are on the same page as your other managers so that different messages are not sent around to the employees.

  2. Deliver tools and equipment to site

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Agent in Airdrie, AB
    Current Employee - Rental Agent in Airdrie, AB

    I have been working at United Rentals full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Its awesome to work here

    Cons

    none that I am aware of

  3. A great work environment, fun, challenging & rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Toronto, ON
    Current Employee - Business Development in Toronto, ON

    I have been working at United Rentals full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    UR invests heavily in its people and lets you do your job. Even though it's a massive corporation you still get the feeling that your voice is being heard. This is especially nice when it comes to being part of the strategy side of a business.

    Cons

    The only down side I have experienced so far is that for a diverse company we try to use a "one size fits all" approach to running the business units.

    Advice to Management

    My only advice ( directed to the board level ) is to not settle or promote the "one size fitsa all" mentality. While I realize we need to focus on the overall health of the company I think this can be achieved by letting the business units have some autonomy in terms of how they operate.

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  5. Betrayed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort McMurray, AB
    Current Employee - Anonymous Employee in Fort McMurray, AB

    I have been working at United Rentals full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Don't have any at all.

    Cons

    Super micromanagement. This branch has been set up to fail. First of the year they cut our wages and broke our contract, forcing us to work 8 days on, 6 days off at 12 hours a day. Transport equipment is older and constantly breaking down, severely short on mechanics so the guys on shift have to bust there ass all day to try to meet company demanded goals. Poor moral, everyone will be quitting soon.

    Advice to Management

    None because they won't listen anyways.

  6. Great company, excellent training, drink the koolaid management mentailty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside-Sales Representative in Saint John, NB
    Current Employee - Outside-Sales Representative in Saint John, NB

    I have been working at United Rentals full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Salary+Commissions
    Nice Company Vehicle
    Good Benefits

    Cons

    Old Equipment
    Push back and lack of new equipment

    Advice to Management

    Listen to your people, encourage and mandate an open door policy. When opportunities arise INVEST, and conserve on areas that are recessed.

  7. inside sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Tons of oportunity to move up if you are willing to move. Good pay, great people to work with. very busy so the day goes fast.

    Cons

    It is a corporate job, I work within a large group where things can be lost. It feels at times more of a CYA job at points.

    Advice to Management

    keep it up

  8. Logistics Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at United Rentals as a contractor (Less than a year)

    Recommends
    Recommends

    Pros

    great job, great food and great people

    Cons

    nothing really, just have to work and do your own thing.

  9. Good place to grow, make contacts and develop sales techniques. Keep you busy with high profile clients with high demand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good 401k large network of stores

    Cons

    Very fast paced. Customers that are very high demanding

    Advice to Management

    Keep up the great work!

  10. Shop Tech 1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shop Tech I in East Syracuse, NY (US)
    Former Employee - Shop Tech I in East Syracuse, NY (US)

    I worked at United Rentals full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good pay and bennies depending on how much butt you kiss.

    Cons

    You are just a # management does not care about you. Managements motto is me first!

    Advice to Management

    Remember the employees that make it all happen, yes I'm talking about your technicians. without them you would be just grinning and twitting your thumbs nervously wondering what to do next. Oh and stop the age discrimination BS!

  11. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Rentals

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pride in work and brought success

    Cons

    Some Management staff were not fair

    Advice to Management

    Nothing

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