USG Reviews

Updated 13 September, 2014
Updated 13 September, 2014
82 Reviews
3.5
82 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
USG CEO James S. Metcalf
James S. Metcalf
22 Ratings

Review Highlights

Pros
  • Excellent work life balance (if you are in the right department) (in 8 reviews)

  • The people you work with are good people (in 5 reviews)


Cons
  • company's success is tied to the housing market (in 5 reviews)

  • The on going depression characteristics of the building materials business has resulted in constant layoffs with many good people terminated (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company that allows good balance between work and personal life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shares Sales Representative  in  San Francisco, CA (US)
    Current Employee - Shares Sales Representative in San Francisco, CA (US)

    I have been working at USG full-time for more than 10 years

    Pros

    Family atmosphere
    Good people
    Loyal to their employees

    Cons

    Salaries not adjusted for high cost of living areas

    Advice to ManagementAdvice

    Make sure your good sales people are being paid what they are worth in their markets.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer  in  Chicago, IL (US)
    Former Employee - Project Engineer in Chicago, IL (US)

    I worked at USG full-time for more than a year

    Pros

    Company values, opportunity to see results of projects

    Cons

    work a lot of holidays which are only opportunities for maintenance

    Recommends
    Approves of CEO
  3.  

    Great work/life balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer
    Current Employee - Project Engineer

    I have been working at USG full-time for less than a year

    Pros

    Excellent technical and leadership training for project engineers! Management is very approachable and works with you to resolve issues. Promotions are beginning to take-off and many more are expected due to senior personnel retiring. Excellent benefits, company perks, and work/life balance!

    Cons

    The company seems to only care about the wallboard side of business-- good luck seeing change if you're not at a wallboard plant. Pay is not competitive. I personally feel that the company's shared services could be structured better.

    Advice to ManagementAdvice

    Don't forget about the non-wallboard plants!

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  5. 1 person found this helpful  

    Great Experience, Colleagues, Balance. Poor Pay, Recognition, Lots of "Good Ol Boy's Club"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer (Plant Location)
    Current Employee - Project Engineer (Plant Location)

    I have been working at USG full-time for more than 10 years

    Pros

    Excellent place to gain experience right out of college. USG had a pretty well established entry training program through hiring project engineers into plants and having them run projects. Program really collapsed due to downsizing and hiring freezes/cut backs during recession. College recruiting is totally different now and is a shell of its former offering. If you do get in, especially at a larger plant, it can be incredible work experience running small to medium size capital and process improvement projects.

    Cons

    The recession really hammered USG. They lost 95% of all young professionals that were less than 5 years in prior to recession. As the business recovers, there will be the need for new managers and the like that they will not be able to fill. The company is well known, and will freely admit "you'll like your job for the colleagues and the love of the company, not due to pay". So that said, the only ones getting rich at USG are specific managers in the plants that have moved around and "played the game" and people at the corporate office. The plants have exceptional staff, in particular young professionals, that are borderline abused from a compensation standpoint. For promotional opportunities, plan to move from plant to plant. Current relo program is very unfriendly to new hires, the old program is solid. The only way to advance without moving is to be one of the elite, and have someone carve out the right spot for you. Like a plant level version of the good 'ol boys club.

    Advice to ManagementAdvice

    Stop doing employee surveys until you begin publishing results, a team to correct deficiencies and target dates. Assign firm and decisive authority to actually do something.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good co-workers, friendly environment, poor middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at USG full-time for more than 3 years

    Pros

    The benefits are great and for the most part the people are good to work with. It is a very friendly environment and the work is generally interesting and challenging. The direction upper management is giving is good and the stated culture is good.

    Cons

    The stated culture does not live up to the reality. Work life balance has steadily deteriorated. There often seem to be too many managers and not enough people actually doing the work..

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Challenging and Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USG full-time for more than 10 years

    Pros

    People are great, Opportunities for advancement, Different opinions and perspectives are considered

    Cons

    Change management issues, Manual processes slow reporting

    Advice to ManagementAdvice

    Clear, consistent communication to all employees is vital to employee engagement.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A company that cares about its employees safety, satisfaction, and quality of product.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer  in  Torrance, CA (US)
    Current Employee - Project Engineer in Torrance, CA (US)

    I have been working at USG full-time for more than a year

    Pros

    Safety is first. Employee concerns are heard and listened to by management.

    Cons

    Working hours are longer than most Californian jobs. Stress level is usually high. A lot is expected of employees.

    Advice to ManagementAdvice

    Balance work load. Vacation Time management.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Company has forgotten the people who stuck with them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Foreman
    Former Employee - Maintenance Foreman

    I worked at USG full-time for more than 10 years

    Pros

    There are a lot of good hardworking people within the company.

    Cons

    Downsizing through the years has prevented people from being able to advance. People who stuck with them through the tough times by taking on more work and not getting raises have not been appreciated.

    Advice to ManagementAdvice

    Don't continue to count on employees sticking around and doing two or three peoples
    who got laid off jobs. As jobs become available employees you take for granted will seek other employment. I worked with USG for over 15 years and being treated like that made me leave.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Washington, DC (US)
    Current Employee - Director in Washington, DC (US)

    I have been working at USG full-time for more than 10 years

    Pros

    Values, co-workers, variety, challenge, travel

    Cons

    work-life balance, political environment, stovepiped

    Advice to ManagementAdvice

    Nothing

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    USG - The Best and Worst Place I Ever Worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Non Management  in  Chicago, IL (US)
    Former Employee - Non Management in Chicago, IL (US)

    I worked at USG full-time for more than 8 years

    Pros

    Great People. Great Product. Excellent work life balance (if you are in the right department). A family atmosphere. Located downtown right behind the Metra train station. Pay is OK, not the best, but not the worst. Lots of extra activities, focus groups, lunch and learns, weight loss challenges…things to benefit the employees. Great perks.

    Cons

    USG rarely gets rid of people who have proven to no longer be valuable to the company. In many departments these "slacker" or OLD heads hold key positions. This is demoralizing to up and comings and doesn't give you the warm an fuzzes about promotions. Career paths are better than previous years, but a long way to go.

    Advice to ManagementAdvice

    Don't forget about the little guys who actually do the work.

    Recommends
    Neutral Outlook
    Approves of CEO

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