UPS

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UPS Reviews

Updated 5 March, 2015
Updated 5 March, 2015
3,158 Reviews
3.5
3,158 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UPS Chief Executive Officer David Abney
David Abney
242 Ratings

Review Highlights

Pros
  • Part-time supervisor position is helpful due to possible tuition reimbursement (in 248 reviews)

  • Very structured organization with great benefits and hard working employees (in 246 reviews)


Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 94 reviews)

  • part-time but sometimes you only work for an 1 hour which total waist of time (in 169 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    totally utdoors and a physical and a rough job

    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS

    Pros

    outdoors and dynamic, get to walk around and be mobile as well as to meet different people

    Cons

    working in cold weather and all other weather conditions

    Advice to ManagementAdvice

    raise the base salay, walkera deserve it

    No opinion of CEO
  2.  

    Nothing matters except the package!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Calgary, AB
    Current Employee - Management in Calgary, AB

    I have been working at UPS

    Pros

    Money and benefits. You are paid well after you do your wage progression under the union contract.

    Cons

    Hypocrisy rules! Management lies! As long as you do your job and be a "yes sir" type of person, you will survive. You will be backstabbed right after being told how good you are. If you call in sick, you will be backstabbed even more. Just show up for work, shut up, do not cause any problems and you will do well

    Advice to ManagementAdvice

    I am the only management that I know who has tried to treat people with respect. I have tried to be decent, but I also try to stand up for myself. The 2 bosses I answer to verbally abuse me and are not interested in me being anything but a "yes" man. I don't get to have an opinion, and I most certainly do not deserve to be yelled at on a regular basis. I do the best I can to do my job well as it is a very personal matter of pride that I take in myself. This treatment has made me want to die rather than return to work. I stay for the financial benefits. Why do you allow management to create an atmosphere that would make a person choose to die than to keep working for your company? Why do you allow management to yell at employees? We are supposed to be an example. We need to inspire staff. I have asked HR why they allow managers to yell at their staff, why do we as a company permit this kind of behavior, and they have no answer for me except the story of how things were in the 50 's. Really?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Decent pay way overworked Hugh stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UPS Driver in Winnipeg, MB
    Current Employee - UPS Driver in Winnipeg, MB

    I have been working at UPS full-time (more than 5 years)

    Pros

    Good pay after 2.5 years $28 an hour.

    Cons

    Way overworked basically required to work 60 hour weeks no thank you for going above and beyond management are like slave drivers if you get back at a decent time like 6 your supervisor will be waiting for you at the centre and yell at you to back out and help someone if you work for ups say goodbye to family time also most drivers develope a drinking problem due to the nature of the job high stress

    Advice to ManagementAdvice

    Fire a few supervisors and re work the runs hire more drivers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Driver with wage theft

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in Delta, BC
    Former Employee - Delivery Driver in Delta, BC

    I worked at UPS full-time (less than a year)

    Pros

    -pay is higher after 2.5 years of seniority
    -work independently

    Cons

    -u can show up for work as a new hire driver, and they will have no work for you, and they expect you to go home without being paid! when i complained i was fired.

    -company does not provide you with cell phone, even though it is required to do your job.
    -lifting extremely heavy packages alone
    -a driver got carjacked. in addition car driving jobs are high risk for mortality
    -no radio in cars. no gps allowed
    -pay is only $13/hr first 2.5 years which is below market rates.
    -12 hour days during xmas season.
    -hard on the knees.
    -when its not busy u have to take mandatory 50 min unpaid break every day
    -driver seats are old and uncomfortable.

    Advice to ManagementAdvice

    if you dont treat your employees better; the workers may strike and do a sit in and take over the company and fire the bosses

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    They will never change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - UPS Driver in Saint-Jérôme, QC
    Former Employee - UPS Driver in Saint-Jérôme, QC

    I worked at UPS full-time (more than 3 years)

    Pros

    I don't see any I'm gone from that place aren't I?

    Cons

    They where ripping off people when I worked there and they are still doing it even worst today People screamed at me when I told them it was COD and I had to collect customs and taxes and people would get VERY angry at me. Now I never get angry at the driver (been there done that) but I do get pissed off at the company now and give them a piece of my mind. They are still stealing from people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Burlington, ON
    Current Employee - Administrative Assistant in Burlington, ON

    I have been working at UPS full-time (more than 5 years)

    Pros

    Security, room to grow -but based on connections, good work-life balance, good benefits, variety of work environment

    Cons

    pay, career advancement is based on connections, big facility, sometimes very disorganized and chaotic

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    One of the worst companies that I have worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Air Driver in Calgary, AB
    Former Employee - Air Driver in Calgary, AB

    I worked at UPS part-time (less than a year)

    Pros

    I was able to get a part-time position but they lied to me about which shift I would be given.

    Cons

    No communication from management. No transparency. They want to 'watch' and keep tabs on you at all times but we have no idea what goes on in the back offices. They have hidden agenda's. I kept track of my time-sheet information and I feel like I was ripped off at least 15 minutes a week. This adds up... and is not right for a company that is supposed to pay you by the minute. You don't get any say in what route they assign you to and you get moved around a lot.

    Advice to ManagementAdvice

    You have to have a different mentality to work in Management at UPS. You don't care about people in general. And, most people in management have addiction issues or are sick... too much stress.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Sales Representative

    • Career Opportunities
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative

    I have been working at UPS full-time (more than a year)

    Pros

    Great training and Development program

    Cons

    Cant thing of any for the company

    Advice to ManagementAdvice

    Great career progress environment

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Nothing special

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at UPS

    Pros

    The benefits are nice, and the drivers are protected by a union. The prestige of working for a large company is also a positive when looking for advancement elsewhere.

    Cons

    Advancement with the company is a slow process. Often drivers must pay their dues and work full time hours with little compensation advancements.

    Advice to ManagementAdvice

    Be less driven with performance metrics and take care of the front line workers (drivers) with adequate advancement.

    Neutral Outlook
    No opinion of CEO
  11.  

    Great job, Horrible bosses

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Early AM Preloader in Edmonton, AB
    Current Employee - Early AM Preloader in Edmonton, AB

    I have been working at UPS part-time (less than a year)

    Pros

    I did the early morning shift and loved that shift for the rest of my life schedule. The guys I worked with were awesome and I loved the physical aspect of unloading the trucks.

    Cons

    The management is ludicrous. 1 out of the 3 supervisors is just quiet and keeps the peace, mostly. The other 2 are absolute idiots. Both of them were ignorant and barked orders at us like we were dogs. They NEVER once listened to the employees as to what might work better and could care less about safety concerns that were brought up.

    Advice to ManagementAdvice

    Take the time to listen to the people that are doing the grunt jobs. We are the ones in the know because we're there, doing this work every day. Stop promoting people because they've been there a long time - they still have to have supervisor/management skills to be effective in managing people. If they took them time to speak to their employees with respect and actually hear what people have to say, maybe the turnover wouldn't be so high.

    Doesn't Recommend
    No opinion of CEO

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