U.S. Bank Reviews

Updated 24 October, 2014
Updated 24 October, 2014
1,525 Reviews
3.3
1,525 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,060 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 95 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 42 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 50 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Mission critical product with good reputation - overall very good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Toronto, ON
    Former Employee - Senior Software Engineer in Toronto, ON

    I worked at U.S. Bank as a contractor (more than an year)

    Pros

    Nice team to work with. Lots of opportunities to learn about development of high performance distributed enterprise systems. Feels empowered by any new releases of very useful product.

    Cons

    Better project organization would improve with much less time on testing and deployment. Physical separation of team members led to misunderstanding time-to-time.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Employees be ware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    You have a job
    You can work 8 to 5
    Bank business is doing well

    Cons

    Slow career growth
    Narcissism prevails at the senior management level
    Can't make up their minds
    too many misdirected layoffs

    Advice to ManagementAdvice

    Try to find humble execs who truly understand IT
    too much bureaucracy & red tape
    lack of vision
    lack of clarity
    stop the practice of hire and fire at will

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Coordinator in Brookfield, WI (US)
    Current Employee - Mortgage Coordinator in Brookfield, WI (US)

    I have been working at U.S. Bank full-time (more than an year)

    Pros

    2 weeks paid vacation and casual dress code

    Cons

    Low pay and co workers who complain about everything

    Advice to ManagementAdvice

    Care more about your staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Big ideas, small follow through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Minneapolis, MN (US)
    Former Employee - Manager in Minneapolis, MN (US)

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    Company provides decent benefits and can be accommodating for those looking for a flexible schedule

    Cons

    Technology is extremely poor. Many initiatives happen at one time with a great deal of overlap and stress for client facing employees. Internal assistance seems to always give you the run around and generally provides inaccurate information. Employee expectations are confusing and recognition is lopsided.

    Advice to ManagementAdvice

    Stop focusing on fixing everything at once. Pick a proposed initiative and focus on it. Then go on to another one. Take more pride in the quality of service offered to customers as well as fellow employees. Taking on too much makes it seem as though you are unable to handle responsibility.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Fun and Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    Co worker, direction of the company

    Cons

    Work weekends, late hours, Cold calls

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    US Bank is very competitive and can be very demanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at U.S. Bank full-time (more than 5 years)

    Pros

    US Bank has many locations and departments where one can experience a variety of different opportunities. There are Bonuses offered in the majority of sales positions. US Bank offers better than average benefits especially if you have been with the company for more than 5 years.

    Cons

    US Bank is very demanding and at times can feel very overwhelming when lack of staffing occurs, which at times is constant, especially the bigger FTE office. This is usually good and bad, often times these branches are the ones who employees get promoted so it can feel like your constantly training. (Good with the Bad like I said)

    Advice to ManagementAdvice

    When hiring new employees pending the position, have at least three weeks of dedicated off site training program(s) so that the new employees can get some sort of proper training and out of the way of customer interactions. This at times can be more of a hardship to the existing office and detriment to customer loyalty scores can suffer with existing staff.

    Positive Outlook
    Approves of CEO
  8.  

    Great Employer, benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Service Manager in Chandler, AZ (US)
    Current Employee - Sales and Service Manager in Chandler, AZ (US)

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    They really care about employees. Great CEO.

    Cons

    Lots of red tape and too conservative sometimes.

    Advice to ManagementAdvice

    more internal promotions

    Recommends
    Approves of CEO
  9.  

    Great bank...always room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking
    Current Employee - Business Banking

    I have been working at U.S. Bank full-time (more than 10 years)

    Pros

    Very well run bank, best CEO in business, love my Business Banking team and leaders

    Cons

    Benefits are below average, compensation could be better, retail leadership is weak

    Advice to ManagementAdvice

    Make employees feel more engaged by allowing more local decision making

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    Good, fun, nice place to work

    Cons

    No cons that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Overall a positive working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I
    Current Employee - Teller I

    I have been working at U.S. Bank full-time (more than an year)

    Pros

    Positive working environment with a helping atmosphere. Customer interaction is usually positive.

    Cons

    Low compensation. Slow to hire and regularly short staffed. Building and facilities are in need of maintenance and update.

    Advice to ManagementAdvice

    Make hiring decisions quicker and schedules completed sooner than the week before. Difficult to make weekend plans without knowing schedule in advance.

    Recommends
    Neutral Outlook
    No opinion of CEO

U.S. Bank Photos

U.S. Bank offices in downtown Freeport, Illinois, USA. (Photo attributed to IvoShandor - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
Lobby Area
US Bank Plaza
U.S. Bank tower offices in Denver, Colorado. (Photo attributed to David Shankbone - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)

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