TripAdvisor

www.tripadvisor.com

Employee Reviews

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  1. 2 people found this helpful  

    Excellent to Good to Bad and worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)

    I have been working at TripAdvisor

    Pros

    1- Great colleagues,
    2- Great office environment,
    3- Great HR incentives
    4- Not too bad pantry + great food / fruits and drinks galore

    Cons

    1- Imagine Boeing Factory securing an order for a 100+ fleet of new planes. Engineers are in placed, more engineers over hire to cope with the huge order. A structured production and QC process in place but where are the materials? Yet the company berates the workers for not working hard enough in producing the planes
    2- Fantasy vs reality: Management is not in tuned with the exact real challenges faced on the ground
    3- Too much fancy footwork dancing to a traditional folklore music tun turning it into a freakshow
    4- Changes ad-hoc and to the fancy and whims of the upper management
    5- Poor transparency and communication
    6- Biasness all around depending on the bosses you work for. Inconsistency in measuring staff and performance
    7- Company too complacent believing they are the one and only, best of the crop and clients should and will buy from them

    Advice to ManagementAdvice

    Wake up seriously before everything gets destroyed

    Doesn't Recommend
    Neutral Outlook
  2. 3 people found this helpful  

    Working more than 2 years at the sales division at the Oxford branch office and ..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telesales Executive in Oxford, England (UK)
    Former Employee - Telesales Executive in Oxford, England (UK)

    I worked at TripAdvisor full-time (more than a year)

    Pros

    Good benefits to bring you in
    You can find excellent people who eventually will leave this company.

    Cons

    Poor coordination on the information disclosed from the marketing dpt to clients and sales dpt..

    Speed wins culture can have impact connotations such as the White Star Line,and the Titanic ..the fast you go eventually you will hit the iceberg so guess your conclusion.

    The company can promise you a good level of income which in reality is not easy to achieve due poor management procedures or inexperience team leaders.

    There isn't a clear best practice as there is too much favoritism among some 'friends' within the sales team division from which it creates a level of unfairness.

    From the sales perspective the customer support efforts are not fast enough neither brings satisfaction to the clients who in time will come back to you very disappointing as you can't go beyond.

    There is an existent disparity on the dynamics and pressure between the acquisition dpt and renovation team.

    Too much centralize decision from head office doesn't bring value to the UK office.

    No available opportunities to move between divisions and learn more from this company. and subsidiaries.

    At least for the Tele Sales division level this is not a job for some one who have very good sales experience as soon or later you will realise that the present product service needs more attention. Your values at some point can be compromised.

    Advice to ManagementAdvice

    Management needs urgently to identify motivational strategies to keep sales agents highly driven. This strategy cannot sorely be related about money incentives if you reach a target as it has shown doesn't work for everyone.

    Present sales manager needs to be more proactive instead of sending emails back and forth from head office, it needs to hold at least an open session to all sales members to keep the sales division up front. and motivated.

    Best practice needs to be enforce among country groups and Team Leaders.

    Team Leaders urgently need more training in terms of managing people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    A great company to work for but lack of opportunity career wise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in London, England (UK)
    Current Employee - Sales Manager in London, England (UK)

    I have been working at TripAdvisor full-time (more than 3 years)

    Pros

    Good people, working conditions, benefits, office

    Cons

    difficult to move internally from a career perspective. Lack of opportunities. Things move fairly slowly for a web company.

    Recommends
    Positive Outlook
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  5. 2 people found this helpful  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor

    Pros

    Great company. I had the chance to work with great people and a chance to meet some great people. I recommend it to those looking for a start!

    Cons

    I do not think the growth was very rapid in terms of moving up in employment. It is a great place to start, but I will not be here for 10 plus years.

  6.  

    Amazing community and work atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern - Hourly in Newton, MA (US)
    Former Employee - Intern - Hourly in Newton, MA (US)

    I worked at TripAdvisor

    Pros

    Great office culture with free lunches, snacks, and activities. Everyone seems happy to be at work and excited to be there.

    Cons

    Communication between departments can be difficult.

    Advice to ManagementAdvice

    Keep on talking with your employees and focusing on the amazing culture

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very fast moving company, a lot to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in London, England (UK)
    Former Employee - Anonymous in London, England (UK)

    I worked at TripAdvisor full-time

    Pros

    You will work with very clever people and learn a lot. You always have to keep up to date on everything which is great. Management gives you quite a lot of freedom. Nice perks such as free gym membership.

    Cons

    Very high goals : as in most of very successful companies, goals are high which is normal. However, on my last year they became unrealistic which tends to demotivate people a lot.

    Not the most social place : even if most of the people are nice, the atmosphere is not great. People rarely see each other outside of work and when there is an event organized by the social team, not even half of the employees are coming.

    Advice to ManagementAdvice

    Goals should be high but remain reachable.
    Please make the place more sociable.

    Recommends
    Approves of CEO
  8.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor

    Pros

    Nice benefits and salary
    They have nice working environment
    Everyone is friendly

    Cons

    There is nothing negative about this company

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)

    I have been working at TripAdvisor full-time (more than a year)

    Pros

    Smart co-workers. Great benefits and health insurance. Pretty nice office in a good location.

    Cons

    Salary stagnates with very minimal increments. Promotions are slow. Bonus schemes for non-sales people are meagre.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    TripAdvisor among the best in tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Email Marketing Manager in Boston, MA (US)
    Former Employee - Email Marketing Manager in Boston, MA (US)

    I worked at TripAdvisor full-time (more than a year)

    Pros

    Work-life balance is highly valued and actually achieved, unlike many tech companies who talk the talk but do not walk the walk.

    Cons

    Upward growth potential, no career track per se.

    Advice to ManagementAdvice

    Keep including us in your plans and share the successes and failings openly, as is already being done.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fantastic people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at TripAdvisor full-time (less than a year)

    Pros

    Great people, fantastic environment. Each single colleague is a fantastic person: he/she has both great skills and a fantastic attitude. You could not wish for better people to work with.

    Cons

    Not innovative: it is very difficult to introduce changes. The company is doing well and see any change as a threat.

    Advice to ManagementAdvice

    You are doing great but it would be nicer if engineers could have more motivation to learn new things and improve, being less conservative

    Recommends
    Positive Outlook
    Approves of CEO

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