TripAdvisor Reviews

Updated 21 September, 2014
Updated 21 September, 2014
187 Reviews
3.7
187 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
146 Ratings

Review Highlights

Pros
  • Great work life balance, fun atmosphere, they try hard to please employees with functions and swag (in 16 reviews)

  • Free lunch, unlimited free snacks, great italian coffee machines all over the bldg and refrigerators stocked with every drink imaginable (in 28 reviews)


Cons
  • Poor performers are consistently promoted due to "friendships" they have with senior management (in 9 reviews)

  • So far, so good with work-life balance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Dream Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer  in  Ottawa, ON
    Current Employee - Web Developer in Ottawa, ON

    I have been working at TripAdvisor full-time

    Pros

    Excellent team dynamics, exemplary management, free lunches, great location, flexible schedule, good family vs work balance, very high overall employee skill level, great mentorship, and last but not least, the company raison-d'etre is awesome.

    Cons

    Harsh technical interviews, not in line with daily tasks & environment. Salary is good, but not great given the expected skill level & throughput

    Advice to ManagementAdvice

    Management is great.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Speed wins: working for a large yet nimble company is truly satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software Engineer
    Current Employee - Principal Software Engineer

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Smart coworkers; strong positive culture; high compensation; rev-share and bonuses are top tier; lots and lots of perks and benefits.

    Cons

    There is a lot of effort expected (that you are very well compensated for); while above-and-beyond isn't required, certainly you'll get the most out of TripAdvisor if you're able to step up the commitment (and again, you'll be rewarded for it).

    Advice to ManagementAdvice

    Sharing more long-term strategic thinking beyond the next 6-12 months would be helpful in understanding the direction of the ship.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A special company, product to be proud of, full of smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    Things get done fast. Despite being a public company, it's not short term, quarterly focused. They care for employees and a genuine care for the end user. Philanthropy is a big priority.

    Cons

    HR programs are not as innovative as peer companies. Big company symptoms are creeping in.

    Advice to ManagementAdvice

    Continue listening to employees and encourage their ideas outside of the hierarchy

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    SIMPLY GREAT!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager
    Former Employee - Territory Manager

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    The best professional experience of my life ... A good company where is possible to grow, learn, teach and exchange ideas

    Cons

    I left a good company for nothing

    Advice to ManagementAdvice

    Too bad the US senior managers seem to don't understand that business cannot be handled everywhere as in the US. Please, please, please for the future, keep in mind cultural differences, language barriers and economic situation in each country before setting targets to be reached

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great group of people!

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TripAdvisor as an intern for less than a year

    Pros

    Great team dynamics and fun office culture. Learned a lot from people throughout the company, not just those on my team. And the pay was really good! You get a lot of independence both as a team and within your teams to work on your own project and really make a big live-site impact.

    Cons

    some antiquated tools and code holds development of new features back. they made great strides in improving systems like code review and others during my time there, but still room for improvement. for some another con might be the suburban, rather than city location, but i found this made the commute more pleasant (with parking being so easy).

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Nice company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Very friendly atmosphere but the job it self can be very stressful and makes you to go for different opportunity.Nice people, good social life.

    Cons

    High level of stress, lack of written procedures.I won't advise to a friend

    Advice to ManagementAdvice

    In this place opportunities are for everyone, so sometimes management can be very young and without experience

    Doesn't Recommend
    Positive Outlook
  8.  

    Very satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Pennington, NJ (US)
    Current Employee - Software Engineer in Pennington, NJ (US)

    I have been working at TripAdvisor full-time for more than a year

    Pros

    FANTASTIC work environment, beautiful new office, excellent managers, summer Friday program, benefits galore. Best practices tend to be followed on a day-to-day basis, and it is clear that everyone cares about the product we're putting out. Professional development is stressed through the company's Compass program. I was able to complete CISSP training for free, and I'm currently learning new programming languages in addition to Russian.

    Cons

    The Cruise Critic brand is located in Pennington, NJ which is just about the midpoint between New York and Philadelphia. Because of the location it is difficult to fill Software Engineer positions, as many people are not willing to travel so far to get to work.

    Advice to ManagementAdvice

    It might be a good idea to move the tech department of Cruise Critic closer to New York (or Philadelphia) in order to expand the talent pool.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great place to work!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor

    Pros

    Good work life balance. Very smart people to work with. Very fast paced environment.

    Cons

    Be prepared to move really fast.

  10.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Amazing benefits including free healthcare, gym reimbursement, shuttles from Central and Kendall Square, free snacks, and much more

    Cons

    Not many, but some might pop up with the continued rapid expansion of the company. So far, so good with work-life balance.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 5 people found this helpful  

    Don't ruin your career by working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Newton, MA (US)
    Former Employee - Anonymous Employee in Newton, MA (US)

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    Great benefits
    very flexible
    some great people

    Cons

    no room for growth
    too flexible - ruins good work habits
    management is seriously bad in a lot of groups
    company is all about the best and the brightest without building a strong foundation first
    CEO has no business sense and lucked into this, his words
    bad employees were allowed to bully people and nothing is done about it

    Advice to ManagementAdvice

    Clean house at the top
    look within to find great talent, they know your business and have lots of ideas
    speed doesn't win, seriously, it doesn't
    build you business, don't run around like you have ADHD
    create accountability
    get rid of those people who make others miserable

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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