TripAdvisor

  www.tripadvisor.com
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TripAdvisor Reviews

Updated Jul 11, 2014
All Employees Current Employees Only

3.8 177 reviews

86% Approve of the CEO

TripAdvisor President and CEO Stephen Kaufer

Stephen Kaufer

(140 ratings)

74% of employees recommend this company to a friend

Review Highlights

Pros
  • Great work life balance, fun atmosphere, they try hard to please employees with functions and swag(in 14 reviews)

  • benefits are good, free lunch, outting, etc(in 27 reviews)


Cons
  • Poor performers are consistently promoted due to "friendships" they have with senior management(in 9 reviews)

  • Sure, the company went through some growing pains, which is understandable(in 7 reviews)

177 Employee Reviews
Relevance Date Rating
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    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    It all comes down to your manager"

    Sales Manager (Current Employee) London, England (UK)

    ProsGreat brand, great concept and great industry to work in.

    ConsMany of the managers I have come across are not qualified as 'managers' - to coach, mentor, challenge and grow their staff.

    Some managers are intimidated by smart employees and deal with this by micro-managing.

    Employees are not held responsible for deadlines or delivery or work.

    As the company has grown, global policies have been implemented across operations, sales, pricing etc. that do not fit with specific market needs and way of working.

    Advice to Senior ManagementStop having favourites, don't be intimidated by smart staff below you and be proactive in managing your team members.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    TripAdvisor Global Manager, Talent Acquisition responded to this review

    Nov 06, 2013

    Thank you for your feedback on our global policies and manager development. We recognize that we continuously need to review and iterate on our company policies to ensure that they scale as the ... More
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    Just okay

    Software Development Engineer (Former Employee) Newton, MA (US)

    Pros1. Great working environment! Free snack and soda.
    2. People are friendly and like to help each other.

    Cons1. Although they said that they require people to handle both front-end and back-end, they keep giving me front-end job, no chance to touch their back-end at all! Maybe because I am just an intern.
    2. My manager seems don't care about my project. He has no idea what I was doing, and even doesn't care whether I can finish it or not.
    3. Seems my team doesn't care about the intern. No welcome and farewell lunch, which is unusually compared to the other team.

    Advice to Senior ManagementFor some managers, although we are intern, please pay a little bit attention to us!!! We are your team member, and not the air!

    TripAdvisor Global Manager, Talent Acquisition responded to this review

    Nov 06, 2013

    Thanks for your feedback on our internship programs. It sounds like your experience as an intern could have been improved with more exposure to the management within your teams. This is helpful ... More
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    Great place for great experience

    Human Resource Department (Current Employee) Beijing, Beijing (China)

    Prosmore project to get more experience.
    speed up!
    very good benefit and flexible

    Consif the local website would be more localization, that may be better impact of branding in China.

    Advice to Senior Managementgreat company, great experience

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
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    I LOVE WORKING AT TRIPADVISOR

    Anonymous Employee (Current Employee) Newton, MA (US)

    Pros-Supportive Management team
    -GREAT CULTURE
    -Smart people
    -Innovative
    -Practical

    Cons-work life balance can be a challenge.

    Advice to Senior Managementcontinue to keep the culture in tact to continue our journey of success.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Super Place to Work!

    Anonymous Employee (Current Employee) Newton, MA (US)

    ProsLots of opportunities, smart and innovative employees, successful company, constant encouragement to learn and develop.

    ConsAt times a bit demanding. Sometimes there is too much emphasis on Speed Wins.

    Advice to Senior ManagementKeep up the good work. Continue to recognize talented employees and reward them appropriately.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    TripAdvisor is a great place to work!

    Senior Recruiter (Current Employee) Newton, MA (US)

    ProsDynamic fast-paced environment - "Speed Wins"
    Collaborative culture
    Smart people
    Career growth opportunities
    Great benefits
    Visionary leadership
    Transparency
    Moving to a new state-of-the-art building in 2015

    ConsCommuting to Newton is a challenge for some.
    We could use a few more interview and conference rooms as we continue to grow.

    Advice to Senior ManagementKeep innovating!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Amazing company, amazing growth, amazing culture

    Anonymous Employee (Current Employee) Newton, MA (US)

    Pros-Perks and benefits--free lunches, company-paid for health care for me, small every day things like being able to bring my dog to work

    -Fast pace--getting stuff done

    -Growth--nice to be at a company that's on the upswing

    -Smart people--I like my team

    Cons-Fast pace can also be tough at times

    -Expectations for individual success could be more clearly defined

    Advice to Senior ManagementKeep thinking about communicating big and small things to employees---we move really fast so this can get lost

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    This is a great company!

    Anonymous Employee (Current Employee)

    ProsSpeed and active company, with passion, smart people, always trying to improve itself from different perspective, trying new things, innovative, always trying to treat employee good and right. This is a company with great future

    ConsCross-team cooperation needs to be improved. People should have sense for the whole business but not just focus on their own territory or area. Management needs to encourage people to think more broadly

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    TripAdvisor Global Manager, Talent Acquisition responded to this review

    Nov 06, 2013

    Thanks! We think it’s a pretty excellent company, too. Thanks also for your feedback on improving cross-team communication and cooperation. As we continue to grow, it’s something that is very ... More
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    Family Like Circumstances in TripAdvisor

    Recruiter (Current Employee) Beijing, Beijing (China)

    Prosquick pace, various attractive employee benefits,support from management team

    ConsBranding development in China area

    Advice to Senior ManagementImprove brand influence in China.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    attractive working place

    Human Resources Advisor (Current Employee) Beijing, Beijing (China)

    Pros1,the benefits are so attractive and sweet. Travel compensation, GYM compensation and so on
    2,You could enjoy and balance your career and life totally working here
    3, You could also get opportunities for your own career development

    ConsIt will be better if the working time management is more flexiable.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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