TransUnion Reviews

Updated 10 April, 2015
231 reviews filtered by
  • Any Location
  • Any Job Title
3.3
231 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jim Peck
83 Ratings

Pros
  • Excellent work/life balance with the ability to work off-site as needed (in 19 reviews)

  • Allowed to work from home twice a week depending on your department (in 8 reviews)

Cons
  • Work-Life balance exists, but is not the strongest the Chicago area (in 8 reviews)

  • Processes - The amount of red-tape and lack of practical training on how to navigate the "system" is awe-inspiring (in 9 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Culture is changing in a good way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burlington, ON
    Current Employee - Anonymous Employee in Burlington, ON

    I have been working at TransUnion full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company cares about employees and take genuine action on improving engagement.
    Great work life balance.

    Cons

    Lack of standard processes and documentation .
    Need to invest more into automating BAU .
    Some negativity and change resistance to overcome ( but that is in every company)

  2. Helpful (1)

    TU is going from great to not so great - hoping for some changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at TransUnion full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People - most are hard working and great to work with
    Performance oriented growth opportunities - hard work pays off

    Cons

    Top Heavy - not enough workers to support existing goals let alone aggressive growth goals
    Centralized - goals driven by US Parent
    Reporting requirements (internal) are getting cumbersome - multiple reports, same content, 100's of slices
    work environment has progressed to very chaotic
    Work/life balance is encouraged but hard to attain with current workloads

    Advice to Management

    look at hiring more workers - people burning out and feeling like a # and working in a sweat shop
    people are starting to feel negative about their performance as they are always rushing, fighting fires and have started missing deadlines etc because too much workload - workloads are an issue. People want to do well but are being hindered by too much on plate
    serious departmental analysis is required I believe (ie: ratio of mgmt to workers in depts. to output needed etc)

  3. Helpful (1)

    I have been with TU for over 12 years and I still love coming to work every day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Burlington, ON
    Current Employee - Senior Consultant in Burlington, ON

    I have been working at TransUnion full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have a lot of respect for the senior team and fortunately work in a great department. Salary, benefits and perks are excellent and you're encouraged to voice your opinions.

    Cons

    Like most companies; there can never be enough staff.

    Advice to Management

    Each team meeting should include how we as employees live the company values.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great learning environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    One can get to learn many aspects of how the services of this company are provided, new technologies and products and participate directly in their roll outs. Very friendly work environment. There is room for individual growth and expansion.

    Cons

    Not well organized when it comes to documentation and communication. It can become stressful at times and impact work/life balance due to not always enough man power to cover all requirements of its products and their support.

    Advice to Management

    More people need to be hired in products and technologies support areas.

  6. Helpful (1)

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good place to learn, friendly environment

    Cons

    everything is unorganized, undervalue technical people

  7. Helpful (1)

    Friendly and Professional Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Software Developer Intern in Burlington, ON
    Current Intern - Software Developer Intern in Burlington, ON

    I have been working at TransUnion as an intern (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company has many social activities for engagement from quarterly business Town Hall meetings to monthly summer BBQ's. Leadership is approachable and can tap anybody to share knowledge. Employees have telecommuting opportunity. Flexible working hours.

    Cons

    The hot chocolate in the Star Bucks machine is often out. On the serious side, it is difficult to plan team meetings due to how busy most individuals are with their own departments..

    Advice to Management

    Excellent opportunity for internship and experience a growing company that has their employees welfare at mind. Many employees have been here many years due to benefits and workplace atmosphere.

  8. Helpful (1)

    Good place to work, but the place needs to innovate a little bit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Hamilton, ON
    Current Employee - Anonymous Employee in Hamilton, ON

    I have been working at TransUnion

    Recommends
    Recommends

    Pros

    Good solid company with friendly environment to work

    Cons

    People have been working for the company for 12 years in average so don't expect to have room for innovations.

    Advice to Management

    Focus on technology and less on "pointless" policies

  9. Helpful (3)

    Getting many (but not all) things right.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in Chicago, IL (US)
    Current Employee - Senior Vice President in Chicago, IL (US)

    I have been working at TransUnion full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Transunion has recognized the need to balance internal and external talent and has been bringing in a lot of experienced, external new hires.

    Cons

    Hiring is difficult due to a bad model for titles and a really bad model for compensation. Compensation is weak compared to industry models in healthcare, banking and technology (where we say we are trying to position ourselves).

    Benefits overall are pretty weak also making it difficult to attract talent.

    Advice to Management

    Recognize that in the competition for talent we must have sensible titles (that are industry recognizable) and competitive salary. Salaries at much deeper levels in the organization need to have more at risk pay (leaning larger bonus opportunities).

    Trying to explain to candidates (with 10+ years experience) how a bonus for $2500 makes any sense is difficult at best and a complete comedy at worst.

  10. Helpful (1)

    great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits. Co-workers were great.

    Cons

    Corp cares more about saving money than than the value of their associates.

  11. Good place to work but lot of red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at TransUnion

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice team, good place to work, overall ok

    Cons

    Politics, management decisions do not make sense

    Advice to Management

    Have a clear road map of what you need

Work at TransUnion? Share Your Experiences

TransUnion

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.