TransUnion Reviews

Updated 31 October, 2014
Updated 31 October, 2014
160 Reviews
2.9
160 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jim Peck
47 Ratings

Review Highlights

Pros
  • Excellent work/life balance with the ability to work off-site as needed (in 20 reviews)

  • They pay and benefits are satisfactory (not great mind you) (in 5 reviews)


Cons
  • Work-Life balance exists, but is not the strongest the Chicago area (in 8 reviews)

  • Processes - The amount of red-tape and lack of practical training on how to navigate the "system" is awe-inspiring (in 9 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Great learning environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion

    Pros

    One can get to learn many aspects of how the services of this company are provided, new technologies and products and participate directly in their roll outs. Very friendly work environment. There is room for individual growth and expansion.

    Cons

    Not well organized when it comes to documentation and communication. It can become stressful at times and impact work/life balance due to not always enough man power to cover all requirements of its products and their support.

    Advice to ManagementAdvice

    More people need to be hired in products and technologies support areas.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion

    Pros

    Good place to learn, friendly environment

    Cons

    everything is unorganized, undervalue technical people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Friendly and Professional Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer Intern in Burlington, ON
    Current Employee - Software Developer Intern in Burlington, ON

    I have been working at TransUnion as an intern (less than an year)

    Pros

    Company has many social activities for engagement from quarterly business Town Hall meetings to monthly summer BBQ's. Leadership is approachable and can tap anybody to share knowledge. Employees have telecommuting opportunity. Flexible working hours.

    Cons

    The hot chocolate in the Star Bucks machine is often out. On the serious side, it is difficult to plan team meetings due to how busy most individuals are with their own departments..

    Advice to ManagementAdvice

    Excellent opportunity for internship and experience a growing company that has their employees welfare at mind. Many employees have been here many years due to benefits and workplace atmosphere.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Good place to work, but the place needs to innovate a little bit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Hamilton, ON
    Current Employee - Anonymous Employee in Hamilton, ON

    I have been working at TransUnion

    Pros

    Good solid company with friendly environment to work

    Cons

    People have been working for the company for 12 years in average so don't expect to have room for innovations.

    Advice to ManagementAdvice

    Focus on technology and less on "pointless" policies

    Recommends
  6. 1 person found this helpful  

    TUrnt down for what?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist I in Chicago, IL (US)
    Current Employee - Specialist I in Chicago, IL (US)

    I have been working at TransUnion full-time (more than an year)

    Pros

    -High Energy
    -Awesome people (tons of colleagues have become friends)
    -Crucial gym in the basement
    -Open floor layout
    -Tons of responsibility
    -Flexibility galore
    -There is always leftover food on our floor, pretty much only have to bring a lunch twice a week

    Cons

    -Sometimes unorganized
    -Need a clearer promotion path
    -Bonuses would be awesome

    Advice to ManagementAdvice

    Lay out a clearer path for promotion and keep hiring Chicago's best and brightest.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Turning the Corner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at TransUnion full-time (more than 5 years)

    Pros

    * Leadership team is stable now and has clear view for growth
    * Great benefits and work life balance
    * Great focus on culture (employee and family events, philanthropy)
    * Building improvements in Chicago are amazing

    Cons

    * Only Directors and up get bonuses

    Advice to ManagementAdvice

    * Expand the bonus pool

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Its like a full package..fun, work, life, friends and money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainee in Mumbai (India)
    Current Employee - Trainee in Mumbai (India)

    I have been working at TransUnion full-time (less than an year)

    Pros

    Not much of a stressful environment
    Friendly people
    Love this work

    Cons

    Have to buy own food

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Things are looking up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at TransUnion full-time (more than an year)

    Pros

    People - for being such a large company I've been very impressed with the culture. There are very few people that you run across with a chip on their shoulder.
    PTO - 1st year employee starts at 19 days pto... not bad!
    Location - Across the street from Union Station, two blocks from Ogilvie, and 2 blocks from the blue line and 4 blocks from the brown line
    New CEO - has a great vision for the future and is slowly loosening up a very stuffy company
    Turnover - Accountability is on the rise. It seems like a lot of people who thought they could coast through a sleepy career doing little to no work are getting a rude awakening.

    Cons

    Technology - Due to incredibly strict security housing so much consumer data, technology lags in terms of both software and hardware
    Processes - The amount of red-tape and lack of practical training on how to navigate the "system" is awe-inspiring. It's not uncommon to get bounced to 4 different departments over the course of weeks to figure out how to get a minor piece of software installed on your laptop

    Advice to ManagementAdvice

    Benefits: If you want to be a tech-forward company and ATTRACT THE TALENT that will help you succeed in that arena, check out what other companies are doing for their employees, and match or exceed that. PTO, paternity/maternity leave, flexible work schedule, etc.

    Red-Tape: The red-tape and inefficient processes are the biggest hinderance to TU's efficiency. Find ways to reduce the internal red-tape... especially from a process, software and technology perspective. Let people work the way they work best. Let them use modern tools like Evernote and Wunderlist to manage their notes and To-Do's. Have a committee to seek out NEW and emerging technologies that people use personally to HELP the employees work more efficiently. I understand that security and liability are top-of-mind, but please figure out a way to silo and streamline the need for security and processes.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Good Company, but seriously behind the times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Developer in Chicago, IL (US)
    Former Employee - Front End Developer in Chicago, IL (US)

    I worked at TransUnion as a contractor (less than an year)

    Pros

    The company gym is a great perk. Most everyone I worked with was very friendly. Excellent work/life balance with the ability to work off-site as needed.

    Cons

    Many of the people i worked with weren't very talented. They were just there because they wanted a "good job". Very stagnant in terms of industry best practices and skill level.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Agile Bureaucracy - It is possible, with ninjas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Lead/Architect in Greenwood Village, Arapahoe, CO (US)
    Current Employee - Tech Lead/Architect in Greenwood Village, Arapahoe, CO (US)

    I have been working at TransUnion full-time (more than an year)

    Pros

    As a member of an acquired organization, the individual organization has a great deal of individual opportunity. We have some great advantages over other area offices.
    Toolset; Progressive initiatives; Accountability; Location; Salary + Benefits > avg; ample training/ conference opportunities; consistent process evaluation; abandoned off-shore/outsourced software development; local scrum teams led by FTEs augmented with contractors; Diligent release process; dedicated operations support dress development efforts to continue w/out production fire interruptions; maturing Agile processes

    Cons

    It's not a boutique development environment where developers & engineers have free reign - some folks struggle with a PCI compliant environment. Developer accounts are not admin accounts. Working around the restrictive permissions is a challenge. Ninjas find ways to negotiate the system constraints with fluidity. If one were to strictly follow processes, delivery pace would be quite a bit slower.
    Often times, a high ranking title associated with your name or close manager buddies are the only way to get a request executed across the enterprise.

    Advice to ManagementAdvice

    The Agile tides are coming to corporate, the days of big up front design and strict process are eroding. CMMI has it's place, but software is malleable, allow fluid change in development processes and the existing production gates should remain effective.
    Acquired offices have differing cultures than corporate and are often the source of the ingenuity that TU needs. When these child companies interact with corporate teams, often the tools and skills are not in sync. Corporate teams tend to adopt "change is bad" fear, and will not adopt newer tools and tactics. Predictably, this creates constraints when hiring new folks and integrating modern technologies. Adopting of modern tools and skills will attract & retain talent. "Train people well enough so they can leave, treat them well enough so they don't want to." -Richard Branson

    Recommends
    Positive Outlook
    No opinion of CEO

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