TransUnion

www.transunion.com
Employer Engaged

TransUnion Reviews

Updated 28 February, 2015
Updated 28 February, 2015
199 Reviews
3.4
199 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jim Peck
73 Ratings

Review Highlights

Pros
  • Excellent work/life balance with the ability to work off-site as needed (in 19 reviews)

  • Allowed to work from home twice a week depending on your department (in 8 reviews)


Cons
  • Work-Life balance exists, but is not the strongest the Chicago area (in 8 reviews)

  • Processes - The amount of red-tape and lack of practical training on how to navigate the "system" is awe-inspiring (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    TU is going from great to not so great - hoping for some changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at TransUnion full-time (more than 10 years)

    Pros

    People - most are hard working and great to work with
    Performance oriented growth opportunities - hard work pays off

    Cons

    Top Heavy - not enough workers to support existing goals let alone aggressive growth goals
    Centralized - goals driven by US Parent
    Reporting requirements (internal) are getting cumbersome - multiple reports, same content, 100's of slices
    work environment has progressed to very chaotic
    Work/life balance is encouraged but hard to attain with current workloads

    Advice to ManagementAdvice

    look at hiring more workers - people burning out and feeling like a # and working in a sweat shop
    people are starting to feel negative about their performance as they are always rushing, fighting fires and have started missing deadlines etc because too much workload - workloads are an issue. People want to do well but are being hindered by too much on plate
    serious departmental analysis is required I believe (ie: ratio of mgmt to workers in depts. to output needed etc)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    I have been with TU for over 12 years and I still love coming to work every day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Burlington, ON
    Current Employee - Senior Consultant in Burlington, ON

    I have been working at TransUnion full-time (more than 10 years)

    Pros

    I have a lot of respect for the senior team and fortunately work in a great department. Salary, benefits and perks are excellent and you're encouraged to voice your opinions.

    Cons

    Like most companies; there can never be enough staff.

    Advice to ManagementAdvice

    Each team meeting should include how we as employees live the company values.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great learning environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion

    Pros

    One can get to learn many aspects of how the services of this company are provided, new technologies and products and participate directly in their roll outs. Very friendly work environment. There is room for individual growth and expansion.

    Cons

    Not well organized when it comes to documentation and communication. It can become stressful at times and impact work/life balance due to not always enough man power to cover all requirements of its products and their support.

    Advice to ManagementAdvice

    More people need to be hired in products and technologies support areas.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion

    Pros

    Good place to learn, friendly environment

    Cons

    everything is unorganized, undervalue technical people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Friendly and Professional Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Software Developer Intern in Burlington, ON
    Current Intern - Software Developer Intern in Burlington, ON

    I have been working at TransUnion as an intern (less than a year)

    Pros

    Company has many social activities for engagement from quarterly business Town Hall meetings to monthly summer BBQ's. Leadership is approachable and can tap anybody to share knowledge. Employees have telecommuting opportunity. Flexible working hours.

    Cons

    The hot chocolate in the Star Bucks machine is often out. On the serious side, it is difficult to plan team meetings due to how busy most individuals are with their own departments..

    Advice to ManagementAdvice

    Excellent opportunity for internship and experience a growing company that has their employees welfare at mind. Many employees have been here many years due to benefits and workplace atmosphere.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Good place to work, but the place needs to innovate a little bit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Hamilton, ON
    Current Employee - Anonymous Employee in Hamilton, ON

    I have been working at TransUnion

    Pros

    Good solid company with friendly environment to work

    Cons

    People have been working for the company for 12 years in average so don't expect to have room for innovations.

    Advice to ManagementAdvice

    Focus on technology and less on "pointless" policies

    Recommends
  8.  

    Across the board transformation to drive growth and employee development. Information for Good is real!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at TransUnion full-time (more than 10 years)

    Pros

    Fast pace, growth opportunities, products and services drive entire economies and help develop middle classes around the worls

    Cons

    Internal systems back-office systems are dated and ineffective which creates tremendous frustration

    Advice to ManagementAdvice

    Continue investments to upgrade internal systems and process

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great experience to work at a company with such diverse background

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion

    Pros

    Promote innovation and allow you to share new ideas

    Cons

    Takes times to understand the company culture

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Really great place to work and getting better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Account Executive
    Current Employee - Major Account Executive

    I have been working at TransUnion full-time (more than a year)

    Pros

    Work life balance is great, ability to work off site.
    Coworkers are friendly and work as a team in my experience.
    Solid benefits and time off.
    Really bright team in executive management, Thought leaders bringing about tangible improvement.

    Cons

    Some outdated processes/operational redundancy.
    Communication and documentation of S.O.P's could be better

    Advice to ManagementAdvice

    Keep doing what you are doing, there is a very positive buzz amongst the other employees that I talk to!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Chicago, IL (US)
    Former Employee - IT Project Manager in Chicago, IL (US)

    I worked at TransUnion full-time (more than a year)

    Pros

    Salary is above market rate. Decent coworkers once they get to know you. Plenty of project work due to antiquated systems.

    Cons

    No real vacation or sick days. Received 19 PTO (paid time off) days for the year. Most management was brought in by their friends from former companies. Lousy growth opportunity.

    Advice to ManagementAdvice

    Don't lie at the interview about flex hours and ability to work from home when you really don't mean it.

    Doesn't Recommend
    No opinion of CEO

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