TransUnion

  www.transunion.com/corporate/about-transunion/careers.page
  www.transunion.com/corporate/about-transunion/careers.page

TransUnion Reviews

Updated 17 November, 2014
Updated 17 November, 2014
171 Reviews
3.1
171 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jim Peck
56 Ratings

Review Highlights

Pros
  • Excellent work/life balance with the ability to work off-site as needed (in 20 reviews)

  • They pay and benefits are satisfactory (not great mind you) (in 5 reviews)


Cons
  • Work-Life balance exists, but is not the strongest the Chicago area (in 8 reviews)

  • Processes - The amount of red-tape and lack of practical training on how to navigate the "system" is awe-inspiring (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great learning environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion

    Pros

    One can get to learn many aspects of how the services of this company are provided, new technologies and products and participate directly in their roll outs. Very friendly work environment. There is room for individual growth and expansion.

    Cons

    Not well organized when it comes to documentation and communication. It can become stressful at times and impact work/life balance due to not always enough man power to cover all requirements of its products and their support.

    Advice to ManagementAdvice

    More people need to be hired in products and technologies support areas.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion

    Pros

    Good place to learn, friendly environment

    Cons

    everything is unorganized, undervalue technical people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Friendly and Professional Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer Intern in Burlington, ON
    Current Employee - Software Developer Intern in Burlington, ON

    I have been working at TransUnion as an intern (less than an year)

    Pros

    Company has many social activities for engagement from quarterly business Town Hall meetings to monthly summer BBQ's. Leadership is approachable and can tap anybody to share knowledge. Employees have telecommuting opportunity. Flexible working hours.

    Cons

    The hot chocolate in the Star Bucks machine is often out. On the serious side, it is difficult to plan team meetings due to how busy most individuals are with their own departments..

    Advice to ManagementAdvice

    Excellent opportunity for internship and experience a growing company that has their employees welfare at mind. Many employees have been here many years due to benefits and workplace atmosphere.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Good place to work, but the place needs to innovate a little bit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Hamilton, ON
    Current Employee - Anonymous Employee in Hamilton, ON

    I have been working at TransUnion

    Pros

    Good solid company with friendly environment to work

    Cons

    People have been working for the company for 12 years in average so don't expect to have room for innovations.

    Advice to ManagementAdvice

    Focus on technology and less on "pointless" policies

    Recommends
  6. 2 people found this helpful  

    Changing for the better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Chicago, IL (US)
    Current Employee - Consultant in Chicago, IL (US)

    I have been working at TransUnion full-time (more than an year)

    Pros

    With new leadership, there is a culture shift happening to becoming a more global, collaborative company. With that come growing pains with a lot of changes happening at the same time, but for the most part employees are excited as investments are being made in themselves and technology. Relaxed work environment, renovating corporate headquarters, new café in the building, great gym facilities.

    Cons

    Lacking a bonus structure for the majority of employees. While there are great overall benefits, there is no maternity/paternity leave. There is still an “old school” mentality and are outdated approval processes in place which can be road blocks to completing tasks.

    Advice to ManagementAdvice

    Continue to engage the workforce and keep employees aware of the great things happening within the company.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great to place to work at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Chicago, IL (US)
    Current Employee - Analyst in Chicago, IL (US)

    I have been working at TransUnion full-time

    Pros

    Great team and culture, Flexible working hours - depends on your own work, Gym facility, cafe with subsidized rates and next to union station.

    Cons

    The location is little far for the people living in the north of the city

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Progressive, Investing, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Chicago, IL (US)
    Current Employee - Analyst in Chicago, IL (US)

    I have been working at TransUnion full-time (more than an year)

    Pros

    Logistically: TransUnion is a very stable company; benefits are strong and competitive, salaries competitive within the industry

    Personally: The most important things to me are working with smart, pleasant people and being a place that allows opportunity to move up. I wouldn't trade any member of my team for the world and the growth I've experienced has been strong. I was promoted after a year and a half. This is a fast-paced, work-hard environment, but your work is definitely recognized.

    Cons

    TransUnion is battling some misconceptions about it's brand; the company was very conservative a couple of years ago, but has turned around into a very progressive place. Most people, however, tend to picture a stuffy bank (which it is definitely not!).

    One relic from TU's conservative time is a remote worker policy that can be frustrating at times. Little to know flexibility to hire remote workers; stringent requirement to be on-site. However, those on-site do have flexibility to work from home occasionally.

    Advice to ManagementAdvice

    Keep it up! We're excited to be a part of something that is growing. Continue investing in technology and people, and TU will be in a position to take the market by storm!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Turning the Corner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at TransUnion full-time (more than 5 years)

    Pros

    * Leadership team is stable now and has clear view for growth
    * Great benefits and work life balance
    * Great focus on culture (employee and family events, philanthropy)
    * Building improvements in Chicago are amazing

    Cons

    * Only Directors and up get bonuses

    Advice to ManagementAdvice

    * Expand the bonus pool

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great company to work for with plenty of growth potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at TransUnion full-time

    Pros

    The best part about working at TransUnion is the culture. The majority of people are very friendly and helpful. When I first started working here I was amazed that the atmosphere was so positive and people weren't complaining all the time. Of course people have stressful days, but overall I feel that most people really enjoy what they do here. Most teams are pretty laid back with flexible starting times and casual Fridays. There also seems to be a lot of upward growth, depending on your department, you could be moved up pretty quickly. The work-life balance is also ahead of the curve. You get 19 PTO days, but if you are sick or have something come up, you can just work from home. This is not just for senior managers, making you feel like you are really valued. You also get one VTO day a year where you can volunteer somewhere for the day. The corporate Chicago office is also going through a renovation and the space looks very nice. It has a gym, game room, and reasonably priced cafe with free Intelligentsia coffee. One last thing to note is they have different activities you can get involved in. There is a public speaking group, a young professionals group, and an events committee that plans activities throughout the year.

    Cons

    The company is going through some changes with a fairly new CEO, so some might see that as a deterrent, but so far he has really helped TransUnion become modernized. One con about working for a large company like this is that there are lots of procedures and protocols, so you have to go through a ton of channels to get some things done or approved. Also, because of the amount of data housed, there are a lot of IT security restrictions which can be cumbersome and sometimes you can’t even get into your email because the network is so slow.

    Advice to ManagementAdvice

    Continue to innovate and help the culture of TransUnion stay appealing to new and existing employees. Make sure the policies and procedures make sense so that people can work efficiently and don't have to jump through unnecessary hoops.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Nice company to work for

    Former Employee - Anonymous Employee in Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at TransUnion as an intern (less than an year)

    Pros

    location advantage
    superb office facilities

    Cons

    less pay as compared to others in the market

    Recommends
    Approves of CEO

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