Trader Joe's Reviews

Updated 17 October, 2014
Updated 17 October, 2014
658 Reviews
3.4
658 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
418 Ratings

Review Highlights

Pros
  • Great benefits and a great place to work for people who don't mind working hard (in 52 reviews)

  • The benefits are great considering it's non-union part time work (in 47 reviews)


Cons
  • Managers sit in the office all day while crew members run the store (in 63 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Section Leader in Houston, TX (US)
    Former Employee - Section Leader in Houston, TX (US)

    I worked at Trader Joe's full-time (less than an year)

    Pros

    Great company, good pay, decent benefits.

    Cons

    Hours are dependent on overall store success, so earning more pay sometimes seems out of your control.

    Advice to ManagementAdvice

    Be more visible!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Palm Desert, CA (US)
    Former Employee - Crew Member in Palm Desert, CA (US)

    I worked at Trader Joe's part-time (less than an year)

    Pros

    co-workers are friendly
    easy to figure out
    you get assigned different duties through your shift so you don't get tired as quickly
    everyone has a positive attitude
    you get benefits as long as you have more than 21 hours a week worked

    Cons

    Not many... The managers and crew members can form cliques which is pretty annoying.
    You get evaluated solely on how managers see you but not by actual customer reviews. So if you aren't in the clique with the managers then you probably won't get a good review.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    An upbeat, fun atmosphere to work in with great upward mobility offered.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Crew Member in Scottsdale, AZ (US)
    Former Employee - Part Time Crew Member in Scottsdale, AZ (US)

    I worked at Trader Joe's part-time (more than an year)

    Pros

    Selling a superior product makes working feel more genuine. You can be proud of what you are putting on the shelves and ringing up.

    Cons

    Some really early mornings and crowds of customers can be hectic and hard to deal with.

    Advice to ManagementAdvice

    Try to be out on the floor with the crew and customers to get a feel for how the flow of the store works.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    It "could" be amazing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate (Assistant Manager)
    Current Employee - Mate (Assistant Manager)

    I have been working at Trader Joe's full-time (more than 3 years)

    Pros

    Super fun environment! Great people to work with.

    Cons

    Advancement is a hard path with little direction on how to do so...

    Advice to ManagementAdvice

    Rethink recent changes, focus on crew and mate development to further strengthen the company growth.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    High energy and good vibes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mate (Assistant Manager) in San Luis Obispo, CA (US)
    Former Employee - Mate (Assistant Manager) in San Luis Obispo, CA (US)

    I worked at Trader Joe's full-time (more than 10 years)

    Pros

    The work atmosphere is great, with quality benefits, fair compensation, and a good team vibe.

    Cons

    Becoming more corporate, and the hours for Mates are difficult s for my family (early starts and late days both).

    Advice to ManagementAdvice

    A few too many cooks in the kitchen with the new structure - almost as many Mates (managers) as crew it seems, and sometimes there is confusion as to who is "in charge".

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Amazing Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Larchmont, NY (US)
    Former Employee - Crew Member in Larchmont, NY (US)

    I worked at Trader Joe's part-time (more than an year)

    Pros

    -Friendly work environment
    -Emphasis on training and internal promotion
    -Concerned with employee welfare
    -Teaches excellent customer service
    -Allows employees to learn about products through sampling programs

    Cons

    -Every once and a while there will be customers who are overly entitled or unpleasant, but this is the exception rather than the rule.

    Advice to ManagementAdvice

    Keep doing what you're doing

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Fun and maddening at the same time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate
    Current Employee - Mate

    I have been working at Trader Joe's full-time (more than an year)

    Pros

    Good benefits, excellent retirement plan. Two wage review periods a year for hourly crew. 10 percent discount on all merchandise...even booze!

    Cons

    Extremely tough on your body...very physical. Descending manager schedule leaves little time for sleep, let alone relaxation during the work week.

    Advice to ManagementAdvice

    50 hour work week for Mates really takes its toll on you physically and mentally.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I love working at Trader Joe's. Fantastic people, lots of focus on personal growth and community involvement. Fun and rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Sign Artist in Cary, NC (US)
    Current Employee - Crew Member/Sign Artist in Cary, NC (US)

    I have been working at Trader Joe's full-time (more than 3 years)

    Pros

    The company treats it's employees very well. The culture is laid back but also teamwork-focused and driven. Employees respect one another and work hard. I have learned a lot about marketing, merchandising, leadership, and genuine relationships with customers and co workers.

    Cons

    Weekend work is a must, but it's easy to request off if needed. Honestly can't think of many cons at all.

    Advice to ManagementAdvice

    Keep doing what you're doing. Don't lose sight of the importance of treating your employees well.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Fun atmosphere, low pay but good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Larkspur, CA (US)
    Former Employee - Crew Member in Larkspur, CA (US)

    I worked at Trader Joe's full-time (more than an year)

    Pros

    Everyone is encouraged to have a good time while they work. I met several people who are still some of my best friends today. If you like to stay active, this is a great job for you as you will be on your feet and moving about all day. It was a great first lesson on how to deal with people in the work place. Your managers aren't necessarily going to be smart, strategic, or even capable but if you can figure out a way to do your job without butting heads, and if you pick the right people to show you the ropes, you will do well.

    Cons

    low pay, no surprise here. It's retail, so hours will be tough, especially at the beginning. Be ready to start your shift at 5 PM and end at 2PM. You're sleep cycle is going to take a thrashing. Growth is very slow. There's only about 3 or 4 levels at a store now so if you want to move up, you're going to be taking on a ton of new responsibilities before you get a title to match. Pay raises are minimal. They may seem good if you look at a percentage of your hourly pay, but considering pay is so low to begin with, it's hard to make any money here.

    Advice to ManagementAdvice

    Define advancement goals more clearly for individuals who wish to move up. The review process could use some restructuring.

    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good benefits, however experience dependent upon location.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sign Artist
    Former Employee - Sign Artist

    I worked at Trader Joe's full-time (more than 5 years)

    Pros

    Surrounded by a lot of great and different types of food. Job keeps you on your toes, because there is always work to be done.

    Cons

    Management can change quite often.

    Advice to ManagementAdvice

    Communication and proper training is key.

    Recommends
    No opinion of CEO

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