Trader Joe's Reviews

Updated 15 April, 2015
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  1. Merchant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchant in Paramus, NJ (US)
    Former Employee - Merchant in Paramus, NJ (US)

    I worked at Trader Joe's full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    making connections, great customers, on your feet all day

    Cons

    you feel replaceable at certain stores, low morale, very little room for advancement

    Advice to Management

    I've been with the company for over 6 years and have seen the company change drastically within the past 4 years, but especially within the past 2 years. What first attracted me to TJ's was that I would see merchants outside doing cart runs, then head back inside and do administrative work. Also the fact that part time crew members could show ownership of the store by being "QB". Both of these have been banned by corporate, well not the cart run thing, but you will never see a mate scheduled for a cart run, that's for sure. With the implementation of dayforce, certain stores have been running their crew down into the ground, trying to get them to stock every can of tuna on the shelf as possible before the crew ends up feeling mundane and not wanting to bother communicating with management about issues. Listen to the crew, give more opportunities for them to advance, and show them you care again.

  2. Helpful (2)

    Lazy Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Richmond, VA (US)
    Former Employee - Crew Member in Richmond, VA (US)

    I worked at Trader Joe's

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Fellow crew members are supportive
    The crew is regularly feed and able to try products
    The company donates the majority of spoils to local organizations
    The crew members are able to give management "anonymous" job appraisals

    Cons

    Management is lazy
    You're entire day is micromanaged down to what time you take lunch to what time you can go to the bathroom
    Sexism and ageism in hourly pay rates
    Making friends and having a conversation is looked down upon as they want you to work as hard as possible for the smallest amount of money
    Schedule cutbacks during slow seasons

    Advice to Management

    Stop asking what the crew is doing every 5 minutes and do some work yourself. Lead by example and show some respect to the crew members. The only reason the store is making any money is because while management stands around chit chatting the crew is handling the workload. Realize that not every crew member is a lifer and be supportive of their goals outside of Trader Joe's. Stop playing favorites and only giving hours to the people that you deem worthy. Give more positive feedback to employees to raise moral.

  3. Fantastic, fun & friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Trader Joe's part-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    With my crazy schedule it was easy to take time off and such a fun company to work for. It's easy work and you get to talk with lots of people. You have to be a people person if you want to work here.

    Cons

    The new management system with the stupid raises (but no really raises) is silly. It's a way to pick favorites, not a way to show who is working the best.

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  5. Section Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Trader Joe's is not publicly-traded and the management decisions are made within each of the stores. The atmosphere is fun and lively. The benefits are fantastic for a retail position. Health Insurance is only $60/per month and if an employee is over 30, the company automatically puts up the equivalent of 10% of their annual salary into a 401K on the employee's behalf.

    Cons

    This is still a retail job. The customers will push employees a little harder than in regular grocery stores because they view our courtesy and friendliness as a weakness. If they tried any of these things in Whole Foods or Fresh Market they would get shot down and feel stupid. Trader Joe's employees have to grin and bear it.

    Advice to Management

    Give the Mate's more power to fire lazy crew members.

  6. Not exactly what I expected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Oceanside, NY (US)
    Former Employee - Crew Member in Oceanside, NY (US)

    I worked at Trader Joe's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Easy work tasks
    Friendly atmosphere
    Various shifts

    Cons

    Relatively consistent amount of weight lifting
    Late shifts
    Unpredictable work schedule
    Demanding management
    Lack of communication between crew and management

    Advice to Management

    Improvement on communicating with Crew on expectations

  7. Helpful (3)

    Not the same Trader Joe's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Alameda, CA (US)
    Former Employee - Crew Member in Alameda, CA (US)

    I worked at Trader Joe's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No good reason any more. My store went downhill. So very sad.

    Cons

    No good managers(mates). Lack of leadership, standards and training.

    Advice to Management

    Stop promoting immature people with zero management skills. Regionals need to visit stores more often and not for five minutes! Talk with the veteran crew members to get some constructive feedback. Captain's need to be leaders and mentor the mates. It's not the same Trader Joe's any more. Remember when integrity WAS a number one core value?

  8. Helpful (1)

    Great part-time job for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Trader Joe's

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Best place I have ever worked. Not only are the products wonderful, but the work environment is desirable. Learning how to "wow" customers is a skill that is great have. Management wanted me to do well and succeed.

    Cons

    Sometimes working the late shift or early morning shift is tough, but it also provides flexibility.

  9. The Joe

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Great people to work with

    Cons

    Part timers no longer have insurance coverage

  10. Great atmosphere, great co-workers, potential for great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Charlotte, NC (US)
    Current Employee - Crew Member in Charlotte, NC (US)

    I have been working at Trader Joe's part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Each Trader Joe's store has a unique atmosphere. The one I work at has Mates that allow their crew to have multiple opportunities for section ownership and personal development. The flavor of each Trader Joe's store will vary with the professional personality of the Mates--some are more rules-based and product-focused leaders, while others are more creativity-based and relationship-driven leaders.

    Cons

    It is a physically-intense job with potential for injuries.

    Advice to Management

    This has more to do with OSHA, rather than TJ's, but TJ's should be able to have basic pain relievers in their first aid stations. The employees are working a very physical-engaging job with high potential for repetitive-motion injuries and management cannot even supply basic pain relievers.

  11. like an extended family, for better or worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in San Luis Obispo, CA (US)
    Current Employee - Crew Member in San Luis Obispo, CA (US)

    I have been working at Trader Joe's full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good pay, friendly people, easy job, great environment

    Cons

    weird management at times, odd hours, work on weekends, but its retail so DUH

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