Towers Watson Reviews

Updated 16 October, 2014
Updated 16 October, 2014
375 Reviews
3.4
375 Reviews
Rating Trends

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Towers Watson CEO John Haley
John Haley
183 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 28 reviews)

  • Flexible work environment depending upon the office and the manager (in 28 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 47 reviews)

  • No work life balance during peak seasons (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    No work life balance but great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Towers Watson

    Pros

    Great quality of work, good team, pay as per industry standards

    Cons

    Project dependent work, late working hours

    Advice to ManagementAdvice

    Offer Better remuneration

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great workplace for young professionals looking to launch lasting career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Great place to work for a young professional looking for career development and advancement opportunities (not just actuaries and/or analysts!). Training and mentoring is provided on a daily basis through team/committee work and also through direct contact with your people manager. Overall collaborative, relaxed and fun work environment.

    Cons

    While there is room for quick advancement for young professionals, starting base salaries are not as high as offers from competitors. Overall compensation package and career opportunities help to outweigh this disparity.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Place to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Manila, Manila (Philippines)
    Current Employee - Business Analyst in Manila, Manila (Philippines)

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Company puts a high premium on ensuring work-life balance. They also get managers who really care for its people, and ensures great career development.

    Cons

    Unless you are a team leader/manager, compensation may not be as competitive. Those looking for good retirement plans should also review what this company is offering, as it needs to be updated to be in tune with the times.

    Advice to ManagementAdvice

    Keep up the good work. Totally appreciate that you listen to your employees' voice.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Too big for its own good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in New York, NY (US)
    Current Employee - Senior Consultant in New York, NY (US)

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Flexibility, work with smart people, good PTO allowance, stable

    Cons

    Too much bureaucracy - hard to make changes. Business units are very silo'ed, so it's very difficult to rotate into different roles.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Good people, work with top clients

    Cons

    Limited upward mobility, work is very cyclica, high turnover

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Flexible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Design in Seattle, WA (US)
    Former Employee - Graphic Design in Seattle, WA (US)

    I worked at Towers Watson full-time (more than 10 years)

    Pros

    Smart and driven people that work there.

    Cons

    I never was given an opportunity to pursue growth in my position which required to keep up with technology and education/training. Lack of software training/education is causing poor performance and low quality in their deliverables. Company value and morale started to deteriorate after the company merger.

    Advice to ManagementAdvice

    Look ahead and anticipate the talent of potential employees and spur growth in their field to keep up with technology.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Towers Watson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time

    Pros

    The compensation and bonus was good.

    Cons

    Stressful environment and they over work you. Hard to meet billable hours for bonus.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Decent people and culture; Notoriously weak pay and heavy workload

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Analyst in San Francisco, CA (US)
    Former Employee - Actuarial Analyst in San Francisco, CA (US)

    I worked at Towers Watson full-time

    Pros

    - Most people are competent, knowledgeable, friendly and willing to help junior analysts succeed in the long run
    - Free sports drinks in the vending machine
    - Health and Group Benefits promotes a very collegiate environment and there is substantial amount of unity among junior analysts
    - Work can be stimulating depends on the certain client team
    - The company does focus on professional excellence, with an extensive quality assurance process. The firm also fosters internal knowledge sharing and intellectual capital development to help streamlining service delivery and thus optimizing efficiency

    Cons

    - Competence and work ethics of employees can vary on two extremes
    - Certain senior consultants are incapable of controlling their emotions and terrorize everyone that works on their team. They make absolutely no effort to change their behavior, historically drove away few high competent associates due to deteriorating work relationships
    - Work-life balance is a big problem and there seems to be no fix
    - Compensation and benefits are lackluster, very ironic given the firm specializes in benefits consulting. The company has no revenue generation issues, so it's safe to conclude that the firm focuses on compensating individuals who are generating revenue (aka the senior consultants and above, whom are selling projects). However, leadership does need to realize junior analysts are executing the projects and churning out slides and spreadsheets at last nights.

    Advice to ManagementAdvice

    - Pay junior analyst better so that they don't move to competitors, so difficult to replace people with significant experience in this niche industry, especially in the mid-career consultant level
    - Make an effort to understand why work-life balance is a challenge and reward offices with most amount of revenue generated while putting in relatively least amount of hours to promote a competition of managing workload effectively
    - Do not allow incompetent senior people to be people managers. A prerequisite for being a people manager needs to someone who is a "people person" and truly cares about helping junior analysts succeed and be a contributor.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Arlington, VA (US)
    Current Employee - Administrative Assistant in Arlington, VA (US)

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Great inter-office camaraderie, typically nice people.

    Cons

    Not alot of room for growth, administrative assistants do not get same flexible schedule as others. Not eligible for yearly bonuses. Actual job description is very vague, responsible for much more than typical administrative assistants. Work Life balance is promoted but not actually an option. Health insurance is awful and expensive especially for a single parent.

    Advice to ManagementAdvice

    Stop over working your employees, offer better and affordable health insurance. Also realize that most of the deliverables you send to your clients would not be able as put together and organized if not for your Administrative Assistant. Not to mention if not for your admin the invoicing and billing process would totally screwed up if not for your AA's! They deserve to get yearly bonuses and not just spot bonuses. They also deserve to have more flexible hours just like consultants and analysts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Makes it a focus on employee health and wellbeing but not as well on development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson as a contractor

    Pros

    Collaborative culture is present
    Focus on introducing programs for employee wellbeing but if in consulting role can be hard at times to take full advantage of programs

    Cons

    Most times company money/budget can prevent spending on employee development i.e formal training
    Not much opportunity on exciting projects but this can come down to relationship with direct manager unless you speak up, consistently

    Recommends
    Neutral Outlook
    Approves of CEO

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