The Standard Reviews

Updated 5 September, 2014
Updated 5 September, 2014
92 Reviews
2.5
92 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Standard President & CEO J. Greg Ness
J. Greg Ness
50 Ratings

Review Highlights

Pros
  • Great location in downtown Portland (in 13 reviews)

  • Good people, good benefits, fair location (in 8 reviews)


Cons
  • Of course, upper management received healthy salary increases while non-management salaries stagnated (in 8 reviews)

  • The news that layoffs were coming in favor of outsourcing to India was announced by the IT VP a few months ago (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love the people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Portland, OR (US)
    Current Employee - Financial Analyst in Portland, OR (US)

    I have been working at The Standard full-time for more than 8 years

    Pros

    I love the work environment and the people are the best! Location is in downtown Portland close to a lot of activities and restaurants. Benefits are good and compensation is in line with industry for the most part. A lot of people work here for decades.

    Cons

    The company is a smaller company trying to act big. Not a lot of turnover in management and executive levels so it does not create opportunity for upward growth for a majority of employees. Poor communication from management - unclear corporate strategy.

    Advice to ManagementAdvice

    I would love to see a more equitable rewards and compensation program across the divisions.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Loved working here. Great management. Treated Everybody with respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disability Benefits Processor  in  Portland, OR (US)
    Former Employee - Disability Benefits Processor in Portland, OR (US)

    I worked at The Standard full-time for more than a year

    Pros

    Flex time. Interested and respectful management. Everyone nice because they liked their jobs.

    Cons

    Hard moving up.

    Advice to ManagementAdvice

    Most management was awesome. Of course my advice to every manager everywhere is NOT to micromanage.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Standard full-time for more than 8 years

    Pros

    got the best dedicated employees, team leaders are very supportive

    Cons

    difficult to grow because of a younger mgmt team. competitive co-workers

    Advice to ManagementAdvice

    promote from within

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 5 people found this helpful  

    If you have self respect, RUN.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disability Benefits Analyst  in  Portland, OR (US)
    Former Employee - Disability Benefits Analyst in Portland, OR (US)

    I worked at The Standard full-time for more than 10 years

    Pros

    Downtown location, transit subsidy, and not much else. Oh, there's a cool statue of naked people up front, so you get to meet lots of tourists.

    Cons

    Everything. Within the benefits department, there has been massive brain-drain as anyone who has the qualifications to go elsewhere have jumped ship. Adding to it is the incredible insecurity of the director in national accounts, who has surrounded herself with yes-men and pushed out anyone whose intelligence threatens her. There is a very passive-aggressive undertone within management in general, and if you dare push back at unethical or downright illegal mandates (example: the national accounts director instituted a policy of paying analysts $100 for each claim they closed), you will be blacklisted. They don't involve employees in process improvements and instead, come up with things without anyone who has been an analyst in years; more often than not, they don't run things by legal or compliance, so things come to an abrupt halt when those departments find out what's going on.

    Because of the awful management, terrible morale and untenable workload, they've entered a staffing death-spiral: experienced people are quitting in droves, and they can't hire experienced replacements because anyone within the Portland area with qualifications dismisses them once they learn Standard still has paper files and doesn't support telecommuting (unlike the competitors in town - Aetna and Lifemap). This is even worse because the other big carriers out of town (Prudential, Hartford) are recruiting for remote analysts. They are at least 10 years behind in IT, with no solution in sight.

    In the recent survey, 90% of the benefits department is either looking for another job or plans to do so within 12 months - that tells you all there is to know. If you are considering applying, you are better off just looking in the mirror and telling yourself how worthless and stupid you are - it'll save you time, because that's all you are ever going to hear from management.

    Advice to ManagementAdvice

    Retire. Now. Before you succeed in completely destroying the psyche those who are left, and killing a company that has been around over 100 years.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Not recommended for anyone. Ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Analyst
    Current Employee - Claims Analyst

    I have been working at The Standard full-time for more than 10 years

    Pros

    downtown location, interesting coworkers, employee perks like access to cultural activities at a discount or free (OMSI, etc)

    Cons

    Pretty much everything. Management from the top all the way down to the team supervisor is diseased. Many, if not most, do not think for themselves. There is a lot of nepotism, everyone is related to someone else in the company.
    Training is seriously lacking. Many areas, especially claims, are severely understaffed and employees are made to feel it is their fault they are not working enough. The claims analysts are told to work until their work is done, which translates to you're expected to work 55+ hours in the office, work weekends, and even take work home. If you value your time outside of work, this is NOT the place for you.
    Teams have forced social interaction, which often include the next level of management, so you better be on your best behavior and act like everything is A-OK.
    Core values like "Care About People" clearly do not apply to the employees of the company but rather the customers only.

    Advice to ManagementAdvice

    Replace yourselves with people who can actually do the job!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Low capability managers and leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Employee  in  Portland, OR (US)
    Former Employee - IT Employee in Portland, OR (US)

    I worked at The Standard full-time for more than 8 years

    Pros

    Great focus on contributing to the community and giving back. Summer hours were a value add.

    Cons

    While you are there you definitely recognize the low capability of the managers and leaders. The longer you stay the more complacent you become until the lack of leadership completely erodes all motivation and drive. You become part of the problem. I finally was able to shake this off and realize it was time for a change. Going somewhere else with strong leadership in IT, I was re-vitalized. It was like waking up from a long sleep. I'm talking like Sleeping Beauty kind of sleep. If you are there, get out while you still have the will. If you are not there, know going in that the community as a whole knows that Standard is full of mediocre managers and leaders. You will have to work hard at appearing marketable if you go to Standard and look for other companies to go to later. It's not that the leaders and managers dont want to do the right thing, they just dont know how.....

    Advice to ManagementAdvice

    Broaden your horizons, empower your people, shake off the mediocrity

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Middle management and "yes man/woman" heavy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Analyst  in  Portland, OR (US)
    Current Employee - Claims Analyst in Portland, OR (US)

    I have been working at The Standard full-time for more than 5 years

    Pros

    As has been said before, you do feel like part of a family.

    Cons

    It's very possible that your job could be relocated (something that takes months of planning) and you are given as little notice as possible. You will be not offered any real assistance in transferring jobs.

    There is far too much middle management and hands in the pot. Too many "yes men/women" seem to get those middle management positions and therefore, any decision by upper management does not get the thorough debate that it may need.

    Also too many middle managers who create projects to justify their positions without truly realizing the possible impacts - a prime example is when the phone system was "upgraded" with a minimum (if any) of end user testing and user training. The service level - which had been excellent prior - went down the tubes. The solution? Mandatory OT on already stressed employees.

    Advice to ManagementAdvice

    Consider sorting the wheat from the chaff when it comes to management. Consider having a few people who will question things versus blindly approving whatever the boss says. The lack of dissenting opinions is what causes the most issues.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Became an employee as part of a merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bellevue, WA (US)
    Former Employee - Anonymous Employee in Bellevue, WA (US)

    I worked at The Standard full-time for more than a year

    Pros

    Reasonable hours, efficient systems, good location, some up word mobility, flexible schedule, undemanding tasks, pretty good benefits, some good managers

    Cons

    I became an employee when my company was bought out. It seemed like it would be a good place to work as an original employee but as part of a merger we were treated as second class citizens so I never really had a true "Standard" employee experience.

    Recommends
    No opinion of CEO
  10.  

    Not a horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Standard full-time

    Pros

    Adequate advancement & educational opportunities

    Cons

    Management leaves something to be desired

    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Would not recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Portland, OR (US)
    Current Employee - Anonymous Employee in Portland, OR (US)

    I have been working at The Standard full-time for more than 10 years

    Pros

    Relaxed environment, lots of autonomy, summer hours.

    Cons

    Management has been horrible. Employee surveys are being conducted from employees dissatisfaction. Hardly any clarity on employee growth or advancement planning. Employee disorganized with a lot of random testing to see what management structure will work.

    Advice to ManagementAdvice

    Set clear goals and expectations, including team managers communicating team member expectations. Without that, the right employees are not identified and the firm as a whole suffers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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