The Standard

www.standard.com

The Standard Reviews

Updated 23 January, 2015
Updated 23 January, 2015
105 Reviews
2.7
105 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Standard President & CEO J. Greg Ness
J. Greg Ness
57 Ratings

Review Highlights

Pros
  • Great location in downtown Portland (in 14 reviews)

  • Good people, good benefits, fair location (in 9 reviews)


Cons
  • Of course, upper management received healthy salary increases while non-management salaries stagnated (in 8 reviews)

  • The news that layoffs were coming in favor of outsourcing to India was announced by the IT VP a few months ago (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Difficult environment unless business ethics are of no concern.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Center in Portland, OR (US)
    Former Employee - Contact Center in Portland, OR (US)

    I worked at The Standard full-time (more than a year)

    Pros

    Initially worked for a terrific boss who is sadly no longer with the company; no issues with the time off policy; benefits were available.

    Cons

    While company values appear honorable on the surface, the tyrannical "leadership" in some divisions leaves too much to be desired to work there for any length of time.

    Advice to ManagementAdvice

    Lose the egomaniacal, arrogant aspects.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Lots of change, lots of work, good benefits, morale is constantly up and down, very ethical company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Standard full-time (more than 10 years)

    Pros

    Very ethical company...they go out of their way to practice what they preach in terms of being accurate, timely, and correct. Historically, The Standard used to provide the best customer service in the industry.

    Cons

    This company is not doing enough to build its large customer base. Much of the focus is on small business. Pricing inhibits the sales force from effectively competing. Service levels have fallen following lay-offs and failed or minimal updates to systems.

    Advice to ManagementAdvice

    Roll up your sleeves and job shadow your front-line employees to really learn what's going on, spend the money to update the systems (this has been an issue for many years and very little has been done), don't balance the books on the backs of the employees

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    IT Department of Standard Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, OR (US)
    Former Employee - Anonymous Employee in Portland, OR (US)

    I worked at The Standard full-time (more than a year)

    Pros

    Perfect IT department to work in - zero backbiting. As someone else once said, a place of zero politics and where you can just do your job well without the need to watch your back.

    Cons

    Outsourcing is hurting the entire company.

    Advice to ManagementAdvice

    Teach other companies how to foster the same IT atmosphere, and you will have done the nation a service.
    Stop outsourcing.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Has potential but currently limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Claims, Employee Benefits in Portland, OR (US)
    Current Employee - Process Claims, Employee Benefits in Portland, OR (US)

    I have been working at The Standard full-time (more than 3 years)

    Pros

    Benefits
    Fast paced
    Comraderie
    Bonus for high performers
    Tuition reimbursement
    Convenient locations

    Cons

    Transition from privately to publicly owned company creates tension between those who want change and those who want to keep things as they were
    Departments can operate in silos, almost like they don't want to share resources
    Rapid change in leadership and turnover create significant inconsisties
    Cronyism
    Technology

    Advice to ManagementAdvice

    Hire leaders with experience in management

    Recommends
    Positive Outlook
    Approves of CEO
  6. 7 people found this helpful  

    Stick your head in the sand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copywriter in Portland, OR (US)
    Former Employee - Copywriter in Portland, OR (US)

    I worked at The Standard full-time (more than 5 years)

    Pros

    Excellent benefits. Good location. Volunteer culture. Company has a good story to tell. Even the people who love backstabbing office politics are at least polite to your face.

    Cons

    Top execs have no idea what it's like to work for them. They don't communicate strategy and priorities to the rest of the company. Company has a good story to tell but woe to she who tries to tell it. Marketing rewards mediocrity. Corp Comm and Public Affairs like to pretend that the rest of the company doesn't exist. Sales hates marketing. Marketing doesn't know what sales does. The people in the trenches (particularly claims examiners) are hideously understaffed and overworked.

    Advice to ManagementAdvice

    There's more to life than keeping your head down and squeezing another drop of blood from your employees. Develop empathy. Stand up and tell the world the Standard exists, or at least tell Portland, because when I used to say I worked for the Standard, most people thought I meant the toilet manufacturer.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good supportive company trying to do its best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at The Standard

    Pros

    Good benefits and opportunities to move up and into other positions.

    Cons

    If you work in a production level job, time deadlines and productivity goals are demanding. Professional level positions are quite flexible.

    Advice to ManagementAdvice

    Invest in IT and infrastructure commensurate with competitors.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Stay away... Look elsewhere... This place is poison...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Policy Administrative in Portland, OR (US)
    Current Employee - Policy Administrative in Portland, OR (US)

    I have been working at The Standard full-time (more than 5 years)

    Pros

    The sense of team and family with your imediate co-workers. Cause at the end of the day you are all in the same sinking boat.

    Cons

    The Following:

    Poor raises regardless of performance
    The class war between the salaried and the hourly employees
    Too much work, not enough people to keep up
    Useless and oblivious upper management that is only concerned with the bottom line
    Poor technology (I.E. Paper files, and 1970's billing systems)
    Poorly written contracts that are hard to administrate
    HR is less concerned with the employee's needs and only out to protect the company
    No advancement oppurtunities, not real ones anyway
    Supervisors picking favorites for open positions, and interviewing people for show
    Completely outdated dress code
    Witch hunts on employees and teams by upper management to attempt to make themselves look better, and or, busy to protect the fact that they are not effective at their own positions.
    Fake bonuses that never meet the standards that they are supposed to
    Extreme cronyism amongst upper managment, HR, and Team Supervisors

    Advice to ManagementAdvice

    The upper management should all quit, and let new people come in. The average raise for the employee's last year was about 1-2%, barely cost of living. The officers of course, all brought home record high salaries and bonuses. They are all posted in Forbes for your review.

    The companies values are to always "do the right thing"... After 5 years of employment here, I have yet to see that played out for either the employees, claimants, or customers. It should be do the right thing, as long as it makes the shareholders happy/richer. But I guess that might be too long to fit on a cheap business card.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Great if you keep your mouth shut

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contact Center Representative in Hillsboro, OR (US)
    Current Employee - Contact Center Representative in Hillsboro, OR (US)

    I have been working at The Standard full-time (more than a year)

    Pros

    There are good people here, some growth potential if you start off low, supportive leadership for the most part.

    Cons

    Poor work-life balance, schedule inflexibility if working in the contact center, there can be very low morale at times, 1 praise for 10 criticisms, way too much gossip and back-stabbing.

    Advice to ManagementAdvice

    Be more flexible. We don't live to work; we work to live.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Balanced & Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR (US)
    Current Employee - Anonymous Employee in Portland, OR (US)

    I have been working at The Standard full-time (more than a year)

    Pros

    Immense opportunities for growth, an affordable and solid benefits package inclusive of health and dental insurance and transit subsidies, time and opportunities to volunteer within the community, pay scale is well within the market range, many extra perks such as classes, resource groups, and activities for professional growth, support and networking. When I was looking for a new job, and got hired on at The Standard I can solidly say from my research and experience that The Standards pay and benefits are very much in line with, and even a bit better than the majority of what is out there.

    Cons

    Nothing from the company itself is negative in my book. There are the challenges you can encounter in any workplace that relate more to the dynamics of team work, cohesion, professional communications, etc. that come down to individual behavior and approach rather than company policy and procedure.

    Advice to ManagementAdvice

    I appreciate managements approachability and communication.

    Recommends
    Positive Outlook
    Approves of CEO

The Standard Photos

Standard Plaza

+ Add Photo

Work at The Standard? Share Your Experiences

The Standard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.