The Children's Place Reviews

Updated 24 August, 2014
Updated 24 August, 2014
491 Reviews

2.3
491 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Children's Place President & CEO Jane Elfers
Jane Elfers
232 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 32 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 23 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 46 reviews)

  • Floor set was a week long project with a window change that usually took three people to complete (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Terrible experience!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Toronto, ON
    Former Employee - Store Manager in Toronto, ON

    I worked at The Children's Place full-time

    Pros

    great products
    good pay
    great vacation package

    Cons

    Wow worst company to work for!!! Over tasked with not enough payroll. This company does not believe in customer service!!! Hired as a manager who can think out side the box, unfortunely you are stuck inside the box. No say in how you should run the store, everything is by the book. If you want to be a soldier this is a company for you!!!

    Advice to ManagementAdvice

    Better training. Listen to your managers!!! Stop spending payroll hrs on making sure the store is perfect when there is a corporate visit. In reality there is not enough payroll to get all the TASKS done and people at corporate need to see that. Spend more money on improving CUSTOMER SERVICE!!! High turnover. DMs and SM never last.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Stay away... stay very far away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Stock Associate  in  Pickering, ON
    Former Employee - Stock Associate in Pickering, ON

    I worked at The Children's Place

    Pros

    The tasks do not require a lot of intelligence, so if you want a simple job I guess this is it. Also, the other employees were nice. But that doesn't really matter because talking to them is frowned upon.

    If you like kids, you will really enjoy being on the sales floor. They really do say the cutest things!

    Cons

    When I was hired, I was told it was one of their best stores, and they would have nearly 40 hours per week of work for me to do. The store was being renovated and I helped out, and that was the only week I got 40 hours. For two weeks after that it was 20 hours (ok.. thats fine), then it became 10 hours. One week it became 5 hours (now i'm angry). But once they put the schedule up and I had 0 hours for the week, it was time to leave.

    I was a very dependable, punctual, hard working stock employee and they walked all over me. I was always respectful and had a good positive attitude. That is until the week where I was only given 5 hours on the schedule for the week and expected to handle all of the shipments for the week with one other guy who also was given 5 hours. There was like 50+ boxes to unpack, and more on the way!

    The way I was treated at this place really damaged my self-esteem. I don't know why.. I guess I just felt like I hit rock bottom there (and I did).

    Other issues:
    - Small stock room, no space for employee lunches
    - The most bureaucratic company I have ever worked for. never-ending rules. You can really tell a lot of mothers are behind the company. I'm surprised I didn't get grounded at some point and sent to my room.

    Advice to ManagementAdvice

    Be more aggressive in demanding the head office supplies you with appropriate amount of hours to run your store. As management, you are the only ones who can make these requests, and your poor tired complaints that head office is not giving you enough hours really don't matter to stock/sales employees who can't make that difference for you.

    Doesn't Recommend
    Disapproves of CEO
  3. 2 people found this helpful  

    it started out great, then senior management changed and the company was negativly effected by it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager  in  Toronto, ON
    Former Employee - Store Manager in Toronto, ON

    I worked at The Children's Place

    Pros

    great if you have kids, the stores had great associates and instore was great

    Cons

    company made bad choices on hiring their regional director and this caused many managers to leave, which created a negative atmosphere amount the teams

    Advice to ManagementAdvice

    listen to your people

    Doesn't Recommend
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Great for a part time job - anything else isn't worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Stock Manager  in  Winnipeg, MB
    Current Employee - Stock Manager in Winnipeg, MB

    I have been working at The Children's Place

    Pros

    * decent employee discount (although they've lowered it in the year to save themselves money)
    * always something to keep you busy

    Cons

    * higher management is a joke
    * they are lazy, overpaid, and downright useless (with an exception or two)
    * incompetence is overlooked and it seems the upper management (DSM etc) turns a blind eye as long as sales are happening
    * are strict about rules unless it effects them in a negative way -- and then the rules don't count
    * raises...if any at all, are a JOKE

    Advice to ManagementAdvice

    If you respect your employees they will in turn respect you and want to do good for your store. If you sit around in the back and gossip all day, take an abundance of personal phone calls and never give positive praise then you will crash and burn.

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    Hard, but good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Toronto, ON
    Former Employee - Sales Associate in Toronto, ON

    I worked at The Children's Place

    Pros

    good hours
    nice people
    fun to be around children
    good first job; helped me get interviews and an even better job with stores that wouldn't give me the time of day without any experience in retail.

    Cons

    messy back-room
    no training
    takes 2 to 3 hours to clean up store after close
    lots if folding
    only got a half-an-hour break when working from 3pm-9pm(close); the problem is we end up staying after close cleaning for hours that by the time we actually stop working; i have worked enough hours for a 1 hour break, which we never seemed to get.

    Advice to ManagementAdvice

    Managers were really nice, I got hired right on the spot even though I was going on vacation the next week (they gave me the time off) They were all friendly and helpful and I am very glad they were my first bosses.

    Recommends
    Approves of CEO
  7.  

    Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Children's Place

    Pros

    Great Place to work, good pay, flexible schedule with school, good discount

    Cons

    Working holidays, not much room to move up

  8.  

    Too many tasks, not enough payroll to complete them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead  in  Saginaw, MI (US)
    Current Employee - Sales Lead in Saginaw, MI (US)

    I have been working at The Children's Place part-time for more than a year

    Pros

    30% discount, even on top of sales and clearance.

    Cons

    There aren't enough hours to complete the tasks assigned.

    Advice to ManagementAdvice

    We struggle with payroll weekly, we are currently so deep in stock that our backroom is almost impossible to walk though but we don't have the payroll to process it and we are continuously receiving 12-20 more boxes daily. The pay is not competitive with other stores, but the discounts are better. Though, if you don't have kids, the discount isn't a good enough perk to make up for the pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead  in  Pitts, PA (US)
    Current Employee - Sales Lead in Pitts, PA (US)

    I have been working at The Children's Place part-time for more than 3 years

    Pros

    Love the clothes, good quality. Employee discount is pretty nice. Associates work well with each other to accomplish goals.

    Cons

    Need to have more hours then they give for Back to School, Christmas, and floor sets. We don't have magic wands. Higher pay rate would be nice.

    Advice to ManagementAdvice

    Stop having so many updates, especially around busy times. Things don't need to be moved 5 times in 2 weeks.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Not a good job to have while in school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Selma, TX (US)
    Former Employee - Sales Associate in Selma, TX (US)

    I worked at The Children's Place part-time for more than a year

    Pros

    It was a basic retail job. Holidays and peak seasons are busy which makes hours better.

    Cons

    The managers did not work well with my schedule. I informed them that I was a senior in high school and could only work weekends, and early evenings during the week, but that didn't stop them from having me scheduled late getting out of work after midnight.

    Advice to ManagementAdvice

    Don't hire people if you don't want to work with their availability.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Store sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Sales Manager  in  Boston, MA (US)
    Current Employee - Store Sales Manager in Boston, MA (US)

    I have been working at The Children's Place full-time for more than 3 years

    Pros

    Vacation Pay of 22 days

    Cons

    You can never find a good time to take a vacation. I tried to schedule an island vacation twice and had to cancel due to a new store opening and shipments too heavy to leave my team. The shipment schedule states x amount of boxes a week for the month on the monthly workload calender, then you receive three times the shipment (160) boxes a day and your store is on 167 hours a week payroll, which is 2-2 coverage, but don't fall behind the store to floor process. There is never a good time to take a vacation and feel like you can step away without coming back to twice the workload waiting for you.

    Advice to ManagementAdvice

    There is absolutely no reason to do a huge floor set only to update it exactly 3 days after pictures are posted for corp to review, then floor set 2 comes out. My customer hasn't had the chance to see the first one. We do window changes 3 times a week and have 1/2 hour to open the store and run reports, open registers, do LOD trackers and Place trackers and sign the event. We close down the store 15 min after we lock the door to try and pick up two additional hours for Saturdays schedule (so people can eat). We need more payroll to handle the work load.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for The Children's Place? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.