Telefónica Reviews

Updated 16 October, 2014
Updated 16 October, 2014
188 Reviews
3.5
188 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
43 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good job for start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Desk Agent in Prague (Czech Republic)
    Current Employee - Service Desk Agent in Prague (Czech Republic)

    I have been working at Telefónica full-time (more than an year)

    Pros

    Reasonable salary for beginning.
    Oportunity to learn
    Not super stressful environment.
    Good name of the company
    International
    Overaly good place to start your career, learn basic and move on.

    Cons

    Disorganized
    Constantly changing procedures with miserable documentation
    Remedy based system that had to be downgraded for TEF purposes
    Spanish way of management.. mañana
    Below average salaries e. g. lover management gets same money as agents in orther companies.

    Advice to ManagementAdvice

    Let people grow
    Involve employees in your decision..
    Think first

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Systems Administrator and Infrastructure Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica full-time (more than 8 years)

    Pros

    Great Place to Work and to learn, the biggest telecommunications private employer in Venezuela

    Cons

    There is no chance to move with Telefonica to another countries where company is working, if your are working at Venezuela at operational team.

    Advice to ManagementAdvice

    Every body should have a career plan, that would be known by employer an HR.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Planning Coordinator in Caracas, Capital District (Venezuela)
    Former Employee - Planning Coordinator in Caracas, Capital District (Venezuela)

    I worked at Telefónica full-time (more than an year)

    Pros

    Ir is a great Company worldwide thats has a good Enviroment. It is in the Top 3 of Great Place To Work in Venezuela for the past 5 years. Every day you learn a lot about the business. Has excellent benefits and nice people.

    Cons

    As it is a big company sometimes can be hard to manage changes as it grows. People has too get use to have changes, for their own good.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Ok place to work. Salary can be improved

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Officer in London, England (UK)
    Current Employee - Compliance Officer in London, England (UK)

    I have been working at Telefónica (less than an year)

    Pros

    Very effective in the way staff is trained

    Cons

    Salary is not in relation to roll

    Advice to ManagementAdvice

    Invest more the the team you currently have instead of focusing on external applicants

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Constant change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica

    Pros

    Exposure to different tech trends

    Cons

    Constant transformation means things never settle down. Means the organisation never gets forward momentum,
    As people expect yet another restructure round the corner

    Advice to ManagementAdvice

    Stop making people having to re apply for their jobs every 6 months in the UK

    Neutral Outlook
  7.  

    Constant change has exhausted good people's patience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience Designer
    Current Employee - User Experience Designer

    I have been working at Telefónica full-time (more than an year)

    Pros

    Innovation areas get to try out ideas with new and exciting technology, the people are good, some are exceptional especially in wed dev, creative tech and innovation. If you can deliver the work, flexible work life balance is second to none.

    Cons

    A dislocation from the reality of the market, and no real answer to the question of what happens to telcos in a digital future (Hint, you are a dumb pipe). Closing down of the Digital subsidiary not exactly an inspired move - chaos reigns. Any energy or enthusiasm has been wiped out, and pay levels that were below market rate might be acceptable when excitement is flowing - not so now. No real career progression available, and upper management is 99% male, white and predominately Spanish.

    Advice to ManagementAdvice

    Top level strategy is unclear, vacuous communication from leaders. Lower level strategy and day to day tactics either non-existent or poorly communicated - honestly, I couldn't tell which. This company has no real vision, chooses to hide behind jargon and management bs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great place to work, great benefits, so so salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Miami, FL (US)
    Former Employee - Engineer in Miami, FL (US)

    I worked at Telefónica full-time (more than 3 years)

    Pros

    Great people. The company takes care of its own.

    Cons

    Low wages and a lot of work with no processes.

    Advice to ManagementAdvice

    don't over work your people.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Software Engineer, Sr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in São Paulo, São Paulo (Brazil)
    Current Employee - Software Engineer in São Paulo, São Paulo (Brazil)

    I have been working at Telefónica full-time (more than an year)

    Pros

    - Lot of hard working and inteligente people;
    - Great culture and work/life balance;
    - People care genuinely about his company;
    - International experience, you work with a lot of different cultures that pushes the company and the team up;
    - Great development culture and process (agile development)
    - Strong sense of team;
    - They are open to a lot of technologies and follow the main best practices;
    - Is somewhat open about discussion the technology architecture;

    Cons

    - A lot of structural changes that affects every one in the company and creates fear in people;
    - Working with different timezones sometimes is very difficult and frustrating;
    - Sometimes is hard to create empathy and trust across countries;
    - Projects born and die suddenly;
    - Management seen sometimes not know the business they are managing;

    Advice to ManagementAdvice

    Too many people owning the products, but no leaders to take real decisions;

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great environment in a new innovative company, unfortunately too much Telefonica legacy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in London, England (UK)
    Current Employee - Manager in London, England (UK)

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    environment
    work-life balance
    opportunity to grow
    innovation
    approachability of senior leadership

    Cons

    no ownership
    slow moving
    too much Tef legacy, decisions now again made in Spain

    Advice to ManagementAdvice

    Listen to your employees, empower middle management, hire outside talent and focus less on politics, get the digital talent in who are unlikely to be the managers that have been with the company for >10 years
    Be global instead of so Spain focused

    Recommends
    Neutral Outlook
  11.  

    Great place to work if you are willing to challenge yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time

    Pros

    They really want you to succeed but you have to be willing to work hard and push yourself. Fully supportive of taking risks. People do well if they produce results consistently. From a culture point of view they are totally people focused (as much as any company is)

    Cons

    Its a big company now and change can take a long time.

    Advice to ManagementAdvice

    Stick to the plan

    Recommends
    No opinion of CEO

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