Telefónica Reviews

Updated 18 August, 2014
Updated 18 August, 2014
179 Reviews

3.4
179 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
38 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 20 reviews)

  • Promote flexible working / allow working from home, where role permits (in 13 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 9 reviews)

  • Lack of appreciation and work life balance (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work if you are willing to challenge yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time

    Pros

    They really want you to succeed but you have to be willing to work hard and push yourself. Fully supportive of taking risks. People do well if they produce results consistently. From a culture point of view they are totally people focused (as much as any company is)

    Cons

    Its a big company now and change can take a long time.

    Advice to ManagementAdvice

    Stick to the plan

    Recommends
    No opinion of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bogotá, Bogota (Colombia)
    Current Employee - Anonymous Employee in Bogotá, Bogota (Colombia)

    I have been working at Telefónica full-time for more than 10 years

    Pros

    Growing and partnership, is a multinational enterprise

    Cons

    Rotation and the booses are very impositive

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Great conditions, poor career development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  Madrid (Spain)
    Current Employee - Engineer in Madrid (Spain)

    I have been working at Telefónica full-time for more than a year

    Pros

    Great place in terms of working hours, salary, benefits and pressure. Company with a presence in 20 countries, so it is possible to relocate. Superb office and good work atmosphere.

    Cons

    Very large company, few opportunities to make an impact on your own. Poor career development, as you are assigned a task and can be doing that for ages. Even though it has presence in many countries, it does not operate as a multinational, but pretty much as local companies bundled together.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company and wonderful colleagues - Telefonica O2 Czech Republic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Analyst  in  Prague (Czech Republic)
    Former Employee - Marketing Analyst in Prague (Czech Republic)

    I worked at Telefónica part-time for less than a year

    Pros

    I was lucky to work with amazing colleagues who were always willing to share their knowledge and know-how with me. I didn´t work that hard and my salary was more than competitive.Company bonuses are exceptional.

    Cons

    it was quite difficult to get promotion or get an important point across. My boss ignored my opinion and rather listened to senior workers even though their ideas weren´t always that clever.

    Advice to ManagementAdvice

    Give young and motivated workers more space for develompent .

    Recommends
    No opinion of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica

    Pros

    People focused
    Great culture
    Lots of training
    Fast moving

    Cons

    Tough industry but makes for a more challenging role

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Dishonest Organization, Dishonest Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  Mountain View, CA (US)
    Former Employee - Product Manager in Mountain View, CA (US)

    I worked at Telefónica full-time for more than a year

    Pros

    You don't have to think very much to work here. Although you will have to do a lot of PPTs. A LOT OF THEM.

    Cons

    Entire company motivated by politics. Flavor-of-the-month HR and workplace initiatives that are always a decade behind. No real focus on productivity. Management is primarily managing their careers, not their people. Company is dishonest with hiring and salary practices. I was promised one thing for bonuses and given something entirely different and far worse. Pay raises are meager and out of step with the going rate in California (why I left). When I left, the company tried to cheat me out of my accrued vacation as salary and break California law in the process. (Yes, they seem to have given no thought nor do they care about state labor laws). For context, this is the first time in my life I have left a company on bad terms.

    Advice to ManagementAdvice

    Focus on people first, products second, results third and money last. Stop playing politics.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Terrible team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Dublin, Dublin (Ireland)
    Former Employee - Marketing in Dublin, Dublin (Ireland)

    I worked at Telefónica full-time for more than a year

    Pros

    Nice culture overall (just not in the team I was working in) and work life balance. The office is nice and it is a cool industry.

    Cons

    The team I worked with was full of backstabbing pretentious people who knew nothing about how to make a new business work. They tried to create office politics to cover the fact that they lacked the talent to be able to do their job properly. The project we were working on was exciting, it is a pity the team were always so negative and clueless.

    Manager just clocked in and out and had no idea how to build team morale. Her solution was for people to work from home on different days so we could avoid seeing each other.

    Advice to ManagementAdvice

    Senior management should hire team managers who can solve problems instead of shying away from addressing them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    For the once great O2 things are changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst  in  Slough, Berkshire, South East England, England (UK)
    Current Employee - Marketing Analyst in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica full-time for more than 5 years

    Pros

    To be honest I'd say the people still make it and there is great flexibility, so working from home is not a problem

    Cons

    Things are getting a bit tight, so look forward to getting some pretty old kit, out of date software and they don't appear to be investing in either people or equipment

    Advice to ManagementAdvice

    Focus on the customer, not just the brand. Invest in kit to equip and empower your staff to do great work as they want to.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica

    Pros

    Plenty of earning opportunity and was able to progress to assistant branch manager within eighteen months. Very supportive team too.

    Cons

    Faceless organisation where if you work in the extremities then you don't get a look-in from senior management. Before I left they started to squeeze rewards structure and their mystery shopping should never have been the decider on whether a bonus is paid or not. It put too much pressure on staff.

    Advice to ManagementAdvice

    Review staff rewards and client feedback models.

    Recommends
    No opinion of CEO
  11.  

    Very good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Strategy Consultant  in  Munich (Germany)
    Former Employee - Strategy Consultant in Munich (Germany)

    I worked at Telefónica as a contractor for less than a year

    Pros

    The firm offer very good opportunities to learn with freedom within boundaries. Employees enjoy good social environment and are with lots of energy and passion for work.

    Cons

    The hardest thing for every firm is not only to set up the right corporate mission and vision, but to align those to the people, and furthermore, to make all employees to start believing in their firm’s value and mission. This is not so well elaborated internally, therefore external picture is respectively adequate to the internal one.

    Recommends
    Neutral Outlook
    Approves of CEO

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