Telefónica Reviews

Updated 16 October, 2014
Updated 16 October, 2014
188 Reviews
3.5
188 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
43 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place to work if want an aggressive enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Analyst in Sítio Elias P. de Moura (Brazil)
    Former Employee - Marketing Analyst in Sítio Elias P. de Moura (Brazil)

    I worked at Telefónica full-time (more than 3 years)

    Pros

    A leanding brand in the Telecom Industry

    Cons

    It's an aggressive enviroment with a lot public sector way of work

    Advice to ManagementAdvice

    Consider discussing: work-life balance, promotion opportunities

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Marketing Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Munich (Germany)
    Former Employee - Marketing Manager in Munich (Germany)

    I worked at Telefónica full-time (less than an year)

    Pros

    Good working atmosphere with good work-life balance.
    Beautiful view from the second highest building in Munich. :)

    Cons

    Open space concept not fully developed, hindering many processes.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    A bureaucracy company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Barcelona (Spain)
    Former Employee - Software Engineer in Barcelona (Spain)

    I worked at Telefónica full-time (more than 5 years)

    Pros

    Good environment, young team with very nice people, lots of social benefits as well as personal development programs

    Cons

    No technological freedom, the company does not go strong for their own projects, there is no real possibility of growth in the company, huge bureaucracy...

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    Great place to work, excellent initiatives not so excellent execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Leader in London, England (UK)
    Current Employee - Store Leader in London, England (UK)

    I have been working at Telefónica full-time (more than 10 years)

    Pros

    some really good perks, customer focus is key and people development is really important

    Cons

    staff matrix is very lean, doesn't match the footfall and this leads to many a poor experience for both staff and customers.

    Advice to ManagementAdvice

    be more sincere with your staff by recognizing them for their talents and not letting them get sidelined by 'favourites' who on many a occasion aren't as good or worthy to be promoted.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Restructure after restructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time (more than an year)

    Pros

    Leading network (vs competitors), good packages, people focussed, great benefits, flexible working culture (e.g. work from home, hot desks), interesting mobile innovations, in-house training (including Telefonica University courses in Barcelona)

    Cons

    constant restructures (every 6-12 months), confusing strategy, disjointed local brands (i.e. collection of local networks O2, Movistar, Vivo, and not 1 single global company), growing culture of uncertainty, lots of middle managers but the senior management feel very distant.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    One of the best in Venezuela

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics Supervisor in Caracas, Capital District (Venezuela)
    Former Employee - Logistics Supervisor in Caracas, Capital District (Venezuela)

    I worked at Telefónica full-time (less than an year)

    Pros

    The company really focuses on taking care of its employees. The pay is good and so are the benefits. To me, it's definitely one of the best companies to work for in Venezuela. Plus, the working environment is just great. One thing in particular that I like a lot abouta Telefonica Venezuela is that there are many opportunities to move and to grow.

    Cons

    It could be a little more organized. There is usually a lot of work, so you have to be prepared to stay afeter hours sometimes.

    Recommends
    Neutral Outlook
  8.  

    Great company, lots of opportunities to shine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operational Architect in Slough, Berkshire, South East England, England (UK)
    Former Employee - Operational Architect in Slough, Berkshire, South East England, England (UK)

    I worked at Telefónica full-time (more than 10 years)

    Pros

    If you wants to work for a company that is constantly delivering amazing solutions to stay on top of its game, Telefonica O2 can be the place for you. The opportunities are amazing for the sort of people who have loads of energy and are passionate about what they do. O2 has a great reward and recognition system and one of the best benefits packages around. I worked there for 12 years and enjoyed nearly every moment of it. Work life balance is amazing and the Bath Rd canteen is excellent.

    Cons

    Outsourcing - much of the functions of the business have been outsourced to offsite companies - this has reduced considerably the family atmosphere of working at O2 and reduced trust amongst teams.
    Its a large organisation, and you will find people you dont get on with - just hope its not your management.
    Some processes are achingly slow and beuracratic - a throw back to when O2 was part of the civil service.

    Advice to ManagementAdvice

    - you've got a great culture - when you celebrate wow is it amazing - do more of that
    - implement 360 degree reviews - let the people review the manager to weed out the controlling managers who say one thing to senior management and treat their people like nothing.
    - dont outsource your key intellectual property - keep it in-house to keep passionate people.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Excellent experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Miami, FL (US)
    Former Employee - Software Engineer in Miami, FL (US)

    I worked at Telefónica full-time (more than 8 years)

    Pros

    Excellent working environment. Attached to the brand. Real sense of pride. Is a global employer with good internal career opportunities.

    Cons

    The company have to give more technical training.

    Advice to ManagementAdvice

    Excellent people to work with.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Telefónica full-time (more than 5 years)

    Pros

    People, work life balance, great culture, global view

    Cons

    disorganised, bureaucratic, average benefits, wasteful

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Global organisation with Provincial Mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at Telefónica full-time

    Pros

    O2 UK: See what you can do. What an amazing brand and great place to work. Fun, exciting, dynamic, innovative. You can reminisce about all these good things because it is all gone and the company is managed from an impersonal meeting room north of Madrid like a Spanish government organisation. Pay is good, the good pension is gone and they have an extreme version of hot-desking implemented in Slough that may rival Nordic traditions of flexible working. You can work from home and expect to travel to Madrid on a regular basis...

    Cons

    The company is managed like a government department; extreme micromanagement and medieval promotion methods. Those in the circle of trust are promoted and congratulated in numerous employee events.

    Advice to ManagementAdvice

    Wake up! we are not in the 1980's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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