Telefónica

  www.telefonica.com
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Telefónica Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.4 172 reviews

69% Approve of the CEO

Telefónica President Cesar Alierta

Cesar Alierta

(35 ratings)

70% of employees recommend this company to a friend

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance(in 20 reviews)

  • Promote flexible working / allow working from home, where role permits(in 13 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management(in 9 reviews)

  • Lack of appreciation and work life balance(in 4 reviews)

172 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great company, lots of opportunities to shine

    Operational Architect (Former Employee) Slough, Berkshire, South East England, England (UK)

    ProsIf you wants to work for a company that is constantly delivering amazing solutions to stay on top of its game, Telefonica O2 can be the place for you. The opportunities are amazing for the sort of people who have loads of energy and are passionate about what they do. O2 has a great reward and recognition system and one of the best benefits packages around. I worked there for 12 years and enjoyed nearly every moment of it. Work life balance is amazing and the Bath Rd canteen is excellent.

    ConsOutsourcing - much of the functions of the business have been outsourced to offsite companies - this has reduced considerably the family atmosphere of working at O2 and reduced trust amongst teams.
    Its a large organisation, and you will find people you dont get on with - just hope its not your management.
    Some processes are achingly slow and beuracratic - a throw back to when O2 was part of the civil service.

    Advice to Senior Management- you've got a great culture - when you celebrate wow is it amazing - do more of that
    - implement 360 degree reviews - let the people review the manager to weed out the controlling managers who say one thing to senior management and treat their people like nothing.
    - dont outsource your key intellectual property - keep it in-house to keep passionate people.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Excellent experience.

    Software Engineer (Former Employee) Miami, FL (US)

    ProsExcellent working environment. Attached to the brand. Real sense of pride. Is a global employer with good internal career opportunities.

    ConsThe company have to give more technical training.

    Advice to Senior ManagementExcellent people to work with.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Average

    Account Manager (Current Employee)

    ProsPeople, work life balance, great culture, global view

    Consdisorganised, bureaucratic, average benefits, wasteful

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Global organisation with Provincial Mentality

    Product Manager (Current Employee)

    ProsO2 UK: See what you can do. What an amazing brand and great place to work. Fun, exciting, dynamic, innovative. You can reminisce about all these good things because it is all gone and the company is managed from an impersonal meeting room north of Madrid like a Spanish government organisation. Pay is good, the good pension is gone and they have an extreme version of hot-desking implemented in Slough that may rival Nordic traditions of flexible working. You can work from home and expect to travel to Madrid on a regular basis...

    ConsThe company is managed like a government department; extreme micromanagement and medieval promotion methods. Those in the circle of trust are promoted and congratulated in numerous employee events.

    Advice to Senior ManagementWake up! we are not in the 1980's

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Telefonica

    Sales Executive (Current Employee) Slough, Berkshire, South East England, England (UK)

    ProsAmazing place and people top work with. Fast paced and a great work ethic.

    Consno downsides to this company.

    Advice to Senior Managementkeep up the good work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    A company frantically searching for new business strategies and markets to enter

    Enterprise Architect (Current Employee) Slough, Berkshire, South East England, England (UK)

    ProsVery approachable people at almost all levels. Nice environments to work in. Not overly process driven. Opportunities to change departments and career orientation for those who take the initiative.

    ConsNow in a very mature market, the company is searching itself and struggles for a coherent strategy. Generally delusional about its ability to crack open new markets in a short time. A major re-org every 6 months (5 CIOs in 3 years). There is a tendency for preparing big strategies and presentations but in reality there is only ever an appetite for "low hanging fruit" and "quick wins" - The company does not have the stomach for real changes. Now operates within severe budget limitations for any project. There is a culture of "urgency" and changing direction. i.e. everything is always urgent, but then tends to take longer because of lack of planning or to be canned altogether because something else has become urgent. Culture of showing dedication by sending emails long after hours and immediate answers are increasingly appreciated or even expected.

    Advice to Senior ManagementStop being delusional about start-up projects and initiatives to enter new markets to save the company within a very short time span (although some of those initiatives are definitely worth trying). Instead recognise that there is still immense value for years to come in the core business, but only by having the courage to re-configur this part of the organisation drastically and invest in those changes - cultural changes, systematically simplify and drive cost out (which requires investment!), etc - instead of changing the CIO and the names of the teams on the org chart every 6 months.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Telefonica UK - Good people, flexible working but appalling talent management

    Manager (Current Employee) Slough, Berkshire, South East England, England (UK)

    ProsPeople are generally very nice and there is a culture of flexible working.

    ConsCareer progression is based on coffee talks rather than merit. There is no structured talent management approach and it is very hard to get to senior roles without spending lots of time network and pushing through.

    Very political company, things get decided by committee and too many people like to have a voice at the table just to show their face.

    Advice to Senior ManagementManagement are somehow detached from reality. They have been here for a long time and have not been able to transform the company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Decent place to start a career

    Anonymous Employee (Current Employee)

    Pros- Good company to gain some experience

    - Employees get to enjoy a certain level of autonomy

    - Work environment is usually on the relaxed side

    Cons- Salaries are on the low end, which is the main reason turnover is so high

    - Training is major issue since they don't really have any training programs, everything is pretty much learn as you go

    - Many individuals in upper management positions are incompetent and/or unaccountable

    - Subcontracting actually decreases employee morale and leads to decreased employee performance

    - Company does not seem to value or respect formal education as much as they should

    - They promote based on seniority instead of skills, ability or education

    Advice to Senior ManagementCorrect some of the Cons mentioned above and all parties involved will benefit at the end.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    1 person found this helpful  

    Poor Career Development

    Business Development Manager (Current Employee) Madrid (Spain)

    ProsWork-life balance is good
    some projects are interesting but are few
    It depends on the area you are

    Consfew career development opps, many changes in the organization
    Lack of innovation many times

    Advice to Senior Managementgood and smart people are leaving the company, please take care of them

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Great company overall

    Director (Former Employee)

    ProsVery good learning, well paid, many opportunities of international experience, in some countries, its strong presence helps to conduct large business

    ConsAs a big company, too many politics, that contributes to loss of opportunities, and put a lot of pressure on procurement of services

    Advice to Senior ManagementDecentralize

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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