Telefónica
3.5 of 5 154 reviews
www.telefonica.com Madrid, Spain 500 to 999 Employees

Telefónica Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.5 154 reviews

                             

72% Approve of the CEO

Telefónica President Cesar Alierta

Cesar Alierta

(29 ratings)

72% of employees recommend this company to a friend
154 Employee Reviews
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Review Highlights

Pros:
  • "Nice culture overall (just not in the team I was working in) and work life balance"
    in 15 reviews
  • "Promote flexible working / allow working from home, where role permits"
    in 9 reviews
Cons:
  • "Faceless organisation where if you work in the extremities then you don't get a look-in from senior management"
    in 9 reviews
  • "Lack of appreciation and work life balance"
    in 4 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
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Gained lots of great experience, met fantastic people, now far too corporate

IT Project Manager (Former Employee)
Leeds, England (UK)

I worked at Telefónica full-time for more than 10 years

ProsI worked there over 10 years, went through multiple company changes (BtCellnet, O2, Telefónica), as well as countless re-shuffles, downsize, threatening of outsourcing, etc. and everyone I spoke to would say the best in the place were the people.
They use technology well (bring your own devices, yammer, Lync, etc.)
Promote flexible working / allow working from home, where role permits

ConsProcesses slow down progress / too much red tape
HQ (Madrid) & Procurement (Germany) squeezing every last penny / resource out of suppliers
Yearly threat of loosing job due to 'transformations'
Processes change far too frequent, not allowing time to adapt / adopt.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Approves of CEO

 

TELEFONICA INTERNATIONAL USA, Inc. Department of communications & Public Affairs

Assistant (Current Employee)
New York, NY (US)

I have been working at Telefónica full-time for more than a year

ProsI'm learnig a lot about the language, team work, telecoms, communication too.

ConsI've the visa just until May 2014

Advice to Senior ManagementI am very enthusiastic with all I do, cheerful and active. I consider myself very good at public relations and customer service.
I am looking for an opportunity to start and develop mi professional career to demonstrate all I can bring. Please don’t hesitate to get in contact with me if you think my profile can suit your needs.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • No Opinion of CEO

 

Amazing company . Brave people working in tough environments.

Anonymous Employee (Current Employee)

I have been working at Telefónica full-time for more than a year

ProsBig multinational. Multicultural. International experience. get what you want

ConsSmall in the USA. old fashion business

Advice to Senior ManagementUSA needs different treatment. Do not think as european. Think American!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Professional Growth

Anonymous Employee (Former Employee)

I worked at Telefónica full-time for more than 8 years

ProsGood experience. A lot of knowledge to gather locally an regionally. It's a very diverse company

ConsToo political. Not a very technical job

Advice to Senior ManagementFocus on customers

Yes, I would recommend this company to a friend

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Not good future

Product Manager (Current Employee)
Madrid (Spain)

I have been working at Telefónica full-time for more than a year

ProsLots of resources, nice work colleagues

ConsToo much noise, not single and stable strategy, too slow

Advice to Senior ManagementTake decisions and assume the risks

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Ups and Downs

Customer Service Advisor (Former Employee)
Glasgow, Scotland (UK)

I worked at Telefónica full-time for more than 5 years

ProsThe other people in the contact centre are fantastic, keeps you motivated. When first started excellent organisation.

ConsAll outsourced now. No promotion opportunities anymore. Upper management don't have a clue whats going on, on the floor

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Gain experience and cv

Anonymous Employee (Current Employee)

I have been working at Telefónica part-time for less than a year

ProsOne of the world leaders integrated operator in the telecommunication sector with strong presence in Europe and Latin America. Nice place to start your career.

Consbig diferences between the telefonica brands

Yes, I would recommend this company to a friend

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Great Place to Work!

Human Resources Manager (Current Employee)
Quito (Ecuador)

I have been working at Telefónica full-time for more than 5 years

ProsPeople oriented employer!!. Good benefits and compensation. Great opportunity to work in a high tech global company. Lots of career opportunites. Dinamic work environment!!

ConsComplex and continuously changing industry with high demand of work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It may be fun It may be depressing It my be tiresome

Services Development Manager (Current Employee)

I have been working at Telefónica full-time for more than 10 years

ProsIts a BIG company, with offices in several countries and a good base for service customers; good for learning YOUR business (be it technical or more business oriented)

ConsPoor Customer Culture, Reactive management, Too much politics, Poor decision Making

Advice to Senior ManagementDecide faster fail faster correct faster

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

 

For a large, bureaucratic company it ain't that bad

Anonymous Employee (Current Employee)

I have been working at Telefónica

ProsGood pay and conditions, flexible expense policies, progressive for a telco

ConsStill a telco. Large, cumbersome, slow. Run by financiers that know little about digital businesses

Advice to Senior ManagementGet rid of the old guard and inject new blood into your business

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Telefónica reviews and ratings - including employee satisfaction and approval ratings for Telefónica CEO Cesar Alierta. All 154 reviews are posted anonymously by Telefónica employees.