Talbots Reviews

Updated 24 September, 2014
Updated 24 September, 2014
301 Reviews
3.2
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Talbots CEO Lizanne Kindler
Lizanne Kindler
55 Ratings

Review Highlights

Pros
  • Good work-life balance in the company, they understand you also have a life outside of the job (in 12 reviews)

  • The Employee discount was good 30% and they would often give 50% (in 16 reviews)


Cons
  • I think upper management is out of tune as to what goes on daily in the stores (in 21 reviews)

  • The work life balance is not available (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Key-holder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder  in  Tampa, FL (US)
    Current Employee - Key Holder in Tampa, FL (US)

    I have been working at Talbots full-time for more than a year

    Pros

    Great work environment, opportunity to move up within the company, and good benefits package. Good work-life balance in the company, they understand you also have a life outside of the job.

    Cons

    Still working on getting up to date with technology advances to make sales and marketing easier on the store level. The company has changed hands a couple time in the past year so the business models have gone through a lot of different changes.

    Advice to ManagementAdvice

    There is good opportunity in the company to move up, but they offer different pay levels to those coming off the street then those working their way through the ranks, it would be nice to have the same opportunity to negotiate pay increases with. Ore reception from upper management

    Recommends
    Approves of CEO
  2.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Minneapolis, MN (US)
    Current Employee - Sales Associate in Minneapolis, MN (US)

    I have been working at Talbots part-time for less than a year

    Pros

    Discounts and very supportive managers.

    Cons

    When it's quiet, they can call you an hour before you start work to tell you not to bother coming in. They will also send you home early if there are not enough customers in, so the hours given are never guaranteed.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Sales Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Talbots

    Pros

    work life balance and vacation

    Cons

    physically challenging and long hours

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  5. 2 people found this helpful  

    Poor work environment caused by constant indecision and excessive change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Hingham, MA (US)
    Former Employee - Anonymous Employee in Hingham, MA (US)

    I worked at Talbots full-time

    Pros

    You're allowed almost complete autonomy, enabling you to run your own business and make decisions. The company promotes cross-functional team collaboration. Competitive salary and benefits. Casual dress code.

    Cons

    Too much hierarchy. Top heavy management - too many VP's who are not always aligned causing constant indecision and changes. Poor culture: constant blame game and the need to cover yourself. Lean staff; thus, long hours and spread thin. Stressful environment. No work/life balance. High turnover. You bring your work home. No career path. Unreasonable deadlines. Your best is not enough. Accomplishments are rewarded with more work.

    Advice to ManagementAdvice

    There have been many leadership changes but none has successfully been able to change the negative culture. Closely evaluate senior management often to weed out the ones who diminish morale and who cause bottlenecks in the pipeline. An unhappy work environment = inefficiency and high turnover.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Frustration and exhaustion...never experienced so many labor resources wasted in my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Talbots full-time for more than a year

    Pros

    Good customers! Beautiful clothing. Great benefits for full time employees.

    Cons

    Hours have been cut so less time to engage our customers. Top store management aren't on sales floor to help with service and sales so we are exhausted. company has been devaluing our new product lately by discounting it by 25% when it comes in. Hard to sell full price when it comes in on sale. Very poor planning from merchandising team on floor sets. You never have even 50% of product to execute it and usually within a few days, they will change some sale that requires you redo what you have just done.

    Advice to ManagementAdvice

    Coordinate product delivery better and hire some people in merchandising who have actually worked in a store. Give us the opportunity to sell the new product for at least a werk at full price. Get the top store management off the phone and internet to engage with our clients so we can all be successful in what could be a great store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots full-time for more than 3 years

    Pros

    Great work environment if all your doing is selling. Customers are fun to work with and associates are a pleasure to be with.

    Cons

    No consistent message from executive teams. You have to talk to your peers in other regions to find out what you need to do. They created new positions with the company which don't make sense and have little to no value to the store. Would be nice to have the truth upfront and it would be nice to have to tools to do what is expected of us.

    Advice to ManagementAdvice

    I'm sure your tired of hearing us say "you need to"...... But really, you need to think of your ROI with some of your field team members. Not feeling a lot of help and if we do get help (phone TB) it's just us agreeing with whatever they say.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    If you want to be empowered this is the place to be!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Talbots full-time for more than 8 years

    Pros

    An amazing new leadership team from the very tippy top that empowers and supports you to grow in your career and as an individual. If you want to make a difference and serve your customers and your community this is the place you want to work!

    Cons

    Those of us that have stayed with the company woild like yearly merit increases to be reinstated as soon as we are in the position to do so, which I totally believe is on its way with our new leadership team!

    Advice to ManagementAdvice

    So happy with the changes made within the company. I believe in the vision! First time I am proud and honored to be a part of an amazing organization!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Love My Job

    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Talbots full-time

    Pros

    Love my job with Talbots… Amazing co-workers and the sweetest, most loyal customers. Benefits are some of the best to be found in Retailing.

    If you love what you do, and are GOOD at it, then they will invest in you, giving you unlimited potential for growth in the company.

    Cons

    Compensation is not nearly what it used to be. No annual raises

  10.  

    Amazing and friendly place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Wyomissing, PA (US)
    Current Employee - Sales Associate in Wyomissing, PA (US)

    I have been working at Talbots as a contractor for more than 3 years

    Pros

    This company is an amazing one to work for. They offer scholarships to woman pursuing education, are flexible with schedules and the management at the WYO store is amazing.

    Cons

    Corporate needs to listen more to employees and they need to reevaluate what is sent to store and what is catalog only.

    Advice to ManagementAdvice

    Offer more full-time employment options with better pay.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Overall good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co-Manager
    Former Employee - Co-Manager

    I worked at Talbots full-time for more than 3 years

    Pros

    Associates are achieving a generous discount. Salaries are also higher compared to some other retailers. I found that the company are making an effort to create a balance between work and family for their employers. The company has a big focus on creating close connections with customers. You are expected to reach out to your customers/clients on a regularly basis to invite them in to the store, and set up personal shopping appointments. This close interaction was positive for me. If you are not into creating these kind of connections, chose another retailer!

    Cons

    All the changes in the company the last couple of years. Hopefully things has finally got settled.

    Advice to ManagementAdvice

    Listen more actively to your store management teams. They are the most aware of customers reactions and comments. I know that the higher management are trying to listen, but more could be done!

    Recommends
    Neutral Outlook
    No opinion of CEO

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