Talbots
2.9 of 5 256 reviews
www.talbots.com Hingham, MA 5000+ Employees

Talbots Reviews

Updated Apr 22, 2014
All Employees Current Employees Only

2.9 256 reviews

                             

74% Approve of the CEO

Talbots CEO Lizanne Kindler

Lizanne Kindler

(38 ratings)

45% of employees recommend this company to a friend
256 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "I found the position to be a decent work/life balance"
    in 8 reviews
  • "The Employee discount was good 30% and they would often give 50%"
    in 14 reviews
Cons:
  • "Changes in upper Management have been frequent"
    in 19 reviews
  • "Assistant Manager has no respect for the sales associates and has no problem expressing it"
    in 11 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

2 people found this helpful  

I love working at Talbots

Store Manager (Current Employee)

I have been working at Talbots full-time for more than 3 years

ProsGreat co-workers, very supportive upper management teams, love the current senior leadership team. The products are beautiful, classic with modern twist. Quality product with reasonable pricing equals Value. Talbots offers great work life balance. I enjoy coming to work everyday, love my job.

ConsAlthough we are NOT required to wear the brand to work but I always wear Talbots clothes everywhere even outside of work, I spent more money on clothes then I should, love the clothes!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Wonderful learning environment!

Assistant Manager (Current Employee)

I have been working at Talbots full-time for more than 5 years

ProsPositive learning and selling atmosphere. Loyal customers make up the base of the brand and selling experience which drives store metrics and profitability. Easy and flexible work schedule. Store level and Upper level store management makes coaching and daily tasks easy to understand and set reasonable sales goals. In my particular store location we had a very low turn-over-rate and had a variety of different types of people working together to achieve one large goal!

ConsChanges happen quickly and can be hard to implement right away. Otherwise, I was very satisfied with how management chose to roll out new changes quarterly.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Awesome

Co Manager (Current Employee)
Alpharetta, GA (US)

I have been working at Talbots full-time for more than 3 years

ProsGreat people to work with and customers

ConsNot enough training for advancement

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Employees either stay for 1-2 years or 20-30 years

Database Marketing Specialist (Current Employee)
Hingham, MA (US)

I have been working at Talbots full-time for more than a year

ProsThe work is steady and manageable, and managers support flexibility in hours distribution. It is easy to get a half day for last minute appointments, which can be a blessing.

ConsNot much room for growth within departments. Talbots has been closing many stores and letting many employees go at corporate. It is not unheard of for emails to go through one day and bounce back the next because someone has been cut without warning. Territorial management does not promote a team atmosphere, and job insecurity promotes a tendency towards micromanagement.

Advice to Senior ManagementAllowing employees to rely on each other and trust good workers to do good work.

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Good Job- High stakes sales

Anonymous Employee (Former Employee)
Cincinnati, OH (US)

I worked at Talbots part-time for less than a year

Pros-Excellent pay
-Small, intimate company
-Faithful customer base
-Consistent feedback on your performance, and goal oriented sales

Cons-Discouraged from social relationships with other associates
-Competitive sales
-The brand and style can be slightly outdated, and the customer base is loyal, but small. Where other companies are sales driven, this one is so in a desperate way. Every dollar is meticulously counted, and your worth depends on your sales.
-You will not get commission for these sales
-The high stakes with low reward can be stressful

Advice to Senior ManagementUpdating the brand will help the business, and work atmosphere.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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General Manager excited for the future!

General Manager (Current Employee)

I have been working at Talbots full-time for more than 8 years

ProsNo one values their customers like Talbots. All decisions made are with her in mind, the current senior leadership team is totally committed and on the same path to make her happy. The shift in on-line versus brick-and-mortar is tough on all retailers, but Talbots understands the key to success is amazing service. Current initiatives reinforce this belief and are an exciting challenge for all of us in stores. The environment is decidedly collaborative, with all voices being heard, respected and valued.

ConsNo merit increases over several past years, although opportunities to bonus are becoming more and more available.

Advice to Senior ManagementKeep listening, you will always learn from your customers and your teams!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good learning experience

Sales Associate (Current Employee)

I have been working at Talbots part-time

ProsGreat culture, customer service is very important (which is empowering to employees), company stands behind their product and coworkers were wonderful.

This was a side job while I was in school so it was perfectly fine for the type of job I was looking for.

ConsStore manager didn't really do anything, assistant managers did the work while she took the credit (especially when the DM was in town).

Doesn't seem to have a real system for employees who want to advance.

Advice to Senior ManagementWhen DM visits stores have them take time to talk to the employees one on one so we can answer honestly about whats going on in the store.

Employees are the backbone of stores, if they feel empowered they will work that much harder.

Yes, I would recommend this company to a friend

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Doing what's right for the customers & employees

Store Manager (Current Employee)
Atlanta, GA (US)

I have been working at Talbots full-time for more than 10 years

ProsThe company has great leadership from the CEO down the ranks. Great values as a company that takes great care of the employee as well as the customer.

ConsGet an awesome discount...spend a great deal on clothes! I love fashion so there's really no cons!

Advice to Senior ManagementI think we're on the right track as a brand, Management is always seeking feedback from the field which will only make our brand the brand of choice!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Senior leadership

Store Management (Current Employee)

I have been working at Talbots full-time for more than 5 years

ProsNew leadership is making a difference in overall store results. They are communicating performance and insight to reason behind actions.

ConsOld district managers that know no other type if business other than Talbots. They are good at saying one thing and doing the opposite when not being watched. They only know fear based managing and are unable to coach to encourage others to succeed.

Advice to Senior ManagementWatch what DM's emails say to groups. De-motivating staff members!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Learned A lot about retail.

Assistant Sales Manager (Former Employee)
Red Bank, NJ (US)

I worked at Talbots full-time for more than 5 years

ProsThe clothes were nice and the team of associates were great to work with.

ConsNo raises,promotion from within nonexistent.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Talbots – Why Work for Us?

Our Company Talbots is a multi-channel retailer of women's classic apparel, shoes and accessories. We're known for providing gracious service and a quality selection of timeless wardrobe essentials designed to fit women… Full Overview

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