TUI Travel

  www.tuitravelplc.com
  www.tuitravelplc.com

TUI Travel Reviews

Updated 10 October, 2014
Updated 10 October, 2014
58 Reviews
3.1
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TUI Travel CEO Peter Long
Peter Long
19 Ratings

Review Highlights

Pros
  • Being able to move around the world to different locations is fantastic (in 3 reviews)

  • healthy working environment & good people (in 4 reviews)


Cons
  • Senior management does not support or provide enough resources to allow employees to do a great job (in 3 reviews)

  • Brands and different companies under main holding company tended to be convoluted (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advisor in Mahon (Spain)
    Current Employee - Advisor in Mahon (Spain)

    I have been working at TUI Travel full-time (more than 3 years)

    Pros

    Good prospects for year long work
    Explore the world
    Promotion opportunities
    Tax free subsistance
    Free accomodation
    Great colleagues
    Head office opportunities

    Cons

    Hr processes can take time, generally a number in regards to hr team but Region mamagers make up for this.
    Time away from home

    Advice to ManagementAdvice

    Keep up the good work but maybe look at employing more staff in hr / placements as they always seem to be stretched too much

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A terrible place to work in IT.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Development Manager in Luton, East of England, England (UK)
    Former Employee - IT Development Manager in Luton, East of England, England (UK)

    I worked at TUI Travel full-time (more than 5 years)

    Pros

    Some reasonable travel and holiday related benefits

    Cons

    Want a career at TUI IT? Forget what you know about IT and become a politician.
    Staff appraisal is full of contradictions and is pushed onto junior & middle management with no buy in from senior managers or directors at all.
    HR are a joke too and always seem to support senior management, even when acting highly unethically (although I do not know of any actual illegal behaviour)

    Advice to ManagementAdvice

    Parts of your head office workforce (primarily IT) is being demoralised to the point of risking mental health issues. Look at your "junior" directors and see which ones are in the job as politicians and which ones are in it for the long term good of TUI You might be surprised at the number falling into the former category - they are killing innovation and progress.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great company to work for if you have ambition, drive and enjoy working within a busy and fast paced environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Health and Safety Manager
    Former Employee - Health and Safety Manager

    I worked at TUI Travel full-time (more than 3 years)

    Pros

    they do focus on staff development and provide courses such as insights which was a great tool and experience. There is plenty of opportunities and you can never get bored (would not get the chance to). Fast paced yet exciting company to work for.

    Cons

    Balancing work and life is difficult due to the pressures of working within such a driven company. Remember to focus on you and if you focus on yourself and your own strengths everyone including the company will benefit.

    Advice to ManagementAdvice

    Try and involve the employee in the appraisal process and spend more time ensuring staff are OK rather than just assuming....

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    My worst career experience so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TUI Travel full-time (less than an year)

    Pros

    The company is very driven and have a strong sense of where they want to be in a few years time.
    There is a free bus that takes you to the Luton office from Luton Airport Parkway station
    Theres a company monthly meeting which usually involves guest speakers and free goodies

    Cons

    I had a very very bad experience at TUI, from day one of joining I was made to feel like an outkast.
    A lot of people already have their friendship groups and so it is hard to actually become friends with people at work, not enough effort is put into social intergration from the very beginning.
    I also experienced a horrific manager who was the reason others had left in the past.

    Advice to ManagementAdvice

    When multiple staff members complain about one manager and even end up leaving because of this manager, then this means that this manager lacks in social skills and the ability to form positive relationships with coworkers. meaning that they shouldn't be a manager.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Potentially great, but too many bureaucrats, too much back-stabbing/brown nosing and lack of forward thinking approach.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Customer Service Inbound in Coventry, England (UK)
    Current Employee - Sales Customer Service Inbound in Coventry, England (UK)

    I have been working at TUI Travel full-time (more than 5 years)

    Pros

    It's a job, the staff are all in the same boat. The training and development is well structured and educational trips are a nice touch.

    Cons

    There is no 2 way avenue... It's all about metrics, scheduled adherence. Sales targets are rarely achievable and a lot of the time when staff levels are low, the targets are split between who ever is left. It's not approached sensibly, when your opinion is given to management, it is usually looked down on and you feel worthless. The company will have it their way at any cost, changes to bad practices take too long to rectify.

    Advice to ManagementAdvice

    Take your head from where it doesn't shine and listen to your staff, give them what they want once in a while. Business is business yes, but without morale you have no engagement. It's always very difficult to get time off so that needs attention. When you take on new people, you always do the maths test. When you apply for a job within, you always have to do all the stupid tests again (even though you had to be able to do them when you first started). Why do you make people take the tests again? You know they are intelligent/arrhythmic as they had to pass to start employment with TUI. There are lots of things that are back to front. I suggest that when a staff member isn't happy with something or a decision their manager has made, that manager takes up to the director level... since a lot of the time, the bureaucrats within will say there is nothing more that can be done, when they are lying because they can't be bothered to help you (or they have made a decision that goes against the company values or is ethically challenged). Stop asking people for their personal information all the time too, you have asked for it a number of times. I could go on and on and on and on.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good, but not great. Competitive benefits but offices are uninspiring and little culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Gatwick, England (UK)
    Current Employee - Anonymous Employee in Gatwick, England (UK)

    I have been working at TUI Travel full-time (more than an year)

    Pros

    Good benefits and competitive salary, generally good atmosphere in office, nice people to work with, great internal communications.

    Working hours are great.

    Working for TUI Travel is working for a market leader

    Cons

    Hierarchical system means it is very difficult to get things done. Location of offices isn't great. Very political environment. Salary reviews are rubbish. Little company culture or social life due to location.

    Advice to ManagementAdvice

    Internal sign off is a nightmare and slows down the rate of movement across the company

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Had to leave as was not granted holiday for 18 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Holiday Advisor in Playa del Carmen (Mexico)
    Former Employee - Holiday Advisor in Playa del Carmen (Mexico)

    I worked at TUI Travel full-time (more than an year)

    Pros

    Location, training, availability of management, chance to learn different job skills and even another language.

    Cons

    I worked for 18 months with one day off a week, no weekend, no holidays and became completely exhausted- when I asked for a weeks unpaid leave it was not granted! Our manager said this was because we were not hitting target as a resort- no wonder-none of us had had a break!

    Advice to ManagementAdvice

    I believe after I left the reps in Mexico were thereafter given holidays, please ensure this keeps happening!

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Bullies

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TUI Travel

    Pros

    All positives were completely and utterly crushed......

    Cons

    Line managers bully their staff as they too are bullied. So you cannot approach anyone for help to prevent this as those above rule in a similar way.
    Targets reached so they find something else to shout about. Humiliating, upsetting, destroying, disaster of an experience.
    I quit a good job to join Tui and feel gutted I was duped from day one. False promises of what's on the horizon.
    Absolutely NO employee care whatsoever.

    Advice to ManagementAdvice

    If you wish to keep staff and save on training costs. Treat them as human beings. Value their work, educate if they fail. Praise often..

  10.  

    Very good experience overall but recent changes make it difficult to consider as a long-term career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resort Team Leader in Fethiye, Mugla (Turkey)
    Former Employee - Resort Team Leader in Fethiye, Mugla (Turkey)

    I worked at TUI Travel full-time (more than 3 years)

    Pros

    You get the feeling that you are an important part of the company, no matter what role you are in. Management make sure that you get recognised and rewarded for good work and there are always opportunities to progress in the company. There is a great lifestyle away from work and you get to see and experience some amazing places around the world, not to mention all of the people you will meet along the way.

    Cons

    The job can be quite demanding and in some resorts you can find yourself really stretched due to staff shortages. Some managers will get stuck in and help out with any task but others can be very distant and leave some team members neglected.

    Advice to ManagementAdvice

    Make sure that management are prepared to help out at lower levels when required.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Good company name, but lost their way in world of Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TUI Travel part-time (more than 10 years)

    Pros

    opportunities are with this company to progress, and as a company Tui are vibrant and focussed for todays world, they are leading the way in travel with excellent Hotels and service.

    Cons

    The Retail enviroment is wrapped up with lots of pressure on staff. leaving them feeling exhausted , largely due to many years of cutting down staff in retail due to todays demanding world of profit, making our staff in retail feeling lots of pressure to meet company standards and left feeling under valued .

    Advice to ManagementAdvice

    Employees are the core of the business, keeping them valued is making their job more enjoyable, Im afraid to say that as a company so big their only focus is the big numbers and their is no concern for base level yet all contributing to the same company in some form or another.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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