TD Ameritrade Reviews

Updated 14 September, 2014
Updated 14 September, 2014
308 Reviews
3.5
308 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Ameritrade President, CEO & Director Fred Tomczyk
Fred Tomczyk
169 Ratings

Review Highlights

Pros
  • Work-life balance is good if you want to leave the office promptly at 5 (in 18 reviews)

  • Great benefits outside of salary (in 17 reviews)


Cons
  • No sick pay, multiple upper management positions for single teams, TPS reports (in 12 reviews)

  • I have no idea why some reviews suggest there is a good work/life balance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales Driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  London, ON
    Current Employee - Customer Service in London, ON

    I have been working at TD Ameritrade full-time for more than a year

    Pros

    - exposure to trading/finance business
    - sales targets not difficult
    - lots of training

    Cons

    - focus is on selling managed products, not service

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    TD Ameritrade

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Emerging/Premier Representative  in  Omaha, NE (US)
    Current Employee - Emerging/Premier Representative in Omaha, NE (US)

    I have been working at TD Ameritrade full-time for more than 3 years

    Pros

    Great way to start a career in the financial services industry

    Cons

    Entry level customer service is actually a high pressure sales job.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Financial Representative

    Former Employee - Financial Representative  in  Fort Worth, TX (US)
    Former Employee - Financial Representative in Fort Worth, TX (US)

    I worked at TD Ameritrade full-time for more than a year

    Pros

    Great company culture, great training and management

    Cons

    Unless you are a top dog producer, hard to move out of rep role. Boring location, your coworkers can only be so much fun

    Recommends
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  5.  

    Employment here was great exposure to the financial services industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Accounts Associate  in  Fort Worth, TX (US)
    Former Employee - New Accounts Associate in Fort Worth, TX (US)

    I worked at TD Ameritrade as a contractor for less than a year

    Pros

    As a temporary employee, the compensation was competitive. The work environment was generally enjoyable. There were plenty of "dress down" days in addition to the ability to wear jeans every Friday.

    Cons

    Although there is a spoken expectation of quality over quantity, it became very apparent that quantity had more emphasis over quality.

    Advice to ManagementAdvice

    The level of personal accountability amongst employees is very low. There is a mass amount of passing off tedious and strenuous work onto others.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    All positions are sales positions to recruit assets from other firms.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Accounts Associate  in  Omaha, NE (US)
    Former Employee - New Accounts Associate in Omaha, NE (US)

    I worked at TD Ameritrade full-time for more than 3 years

    Pros

    New facilities within the last few years. Headquarters building is beautiful. IT is pretty strong, computer crashes do happen but are the exception rather than the rule.

    Cons

    Micro managing ever call to see if "correct" attempt was made to transfer assets from other firms to TD. Young managers (90% are in their twenties) are inexperienced. Almost no opportunity for advancement after first or second level. Over 300 customer service representatives trying for less than ten management positions.

    Advice to ManagementAdvice

    Get back to customer service and let the asset transfers take care of themselves.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Investment Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Branch Investment Consultant  in  Omaha, NE (US)
    Current Employee - National Branch Investment Consultant in Omaha, NE (US)

    I have been working at TD Ameritrade full-time for more than 8 years

    Pros

    Potential to make $300k+

    Cons

    Potential to make $300k+ .... Only if you are a top 1% performer.
    Goals continually increase while work load also increases the longer you have been there making it very difficult to achieve longevity in this role. Management has no intentions of increasing longevity for this role regardless of the rah rah they spit out. Many false promises. They burn more resources finding ways to NOT pay you fairly in many circumstances. Even when they know it isn't fair they say they will look at ways to adjust comp plan in the future . Comp Plan adjustments are rarely in the favor of the sales associate.

    Advice to ManagementAdvice

    Put your money where your mouth is.
    Be honest, no more B.S.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Enjoyable, interesting, and full of learning and development.

    • Career Opportunities
    Former Employee - Customer Service Intern  in  Omaha, NE (US)
    Former Employee - Customer Service Intern in Omaha, NE (US)

    I worked at TD Ameritrade part-time for less than a year

    Pros

    Good office culture, a lot of emphasis on personal and professional growth, plenty of opportunities for expanding skills and talents.

    Cons

    There is not a lot of upward mobility, unless you stay with the company for a long time.

    Advice to ManagementAdvice

    Always consider talent and true merit for promotions before mere experience or time at the company.

  9.  

    Good culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade full-time

    Pros

    Company has a vision for the future and has the right trajectory to be successful

    Cons

    Working across different departments can be challenging

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Is Solid and reliable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Consultant  in  Springfield, MA (US)
    Former Employee - Investment Consultant in Springfield, MA (US)

    I worked at TD Ameritrade full-time for more than 5 years

    Pros

    It's a large Corporation and easy to get lost in the rest of the herd

    Cons

    High turn over, lack of loyalty

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade as a contractor for more than a year

    Pros

    Good company culture and the training is excellent. Everyone is really helpful and willing to lend a helping hand . I also enjoyed that because they are a 24 hour facility they had a full cafeteria open majority of the day with lots of options for breakfast, lunch and dinner.

    Cons

    No opportunity to be promoted unless you know someone. You can be good and no one will care. The lack for growth or potential to grow makes the company NOT so great.

    Recommends
    Positive Outlook
    No opinion of CEO

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