T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs

T-Mobile Reviews

Updated 18 December, 2014
Updated 18 December, 2014
2,426 Reviews
3.7
2,426 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T-Mobile CEO John Legere
John Legere
880 Ratings

Review Highlights

Pros
  • Very relaxed and laid back company to work at so there is a great work-life balance (in 117 reviews)

  • The company over all treats their employees very well with great benefits even at a part time level (in 319 reviews)


Cons
  • work/life balance in my role is hard because of the region I support (in 64 reviews)

  • Unrealistic expectations and lots of unnecessary tasks requested by upper management (in 98 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Ok company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile

    Pros

    Opportunity to make hourly plus commission

    Cons

    Not a lot of opportunity to advancement

  2.  

    Great Company to work for Part-Time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Providence, RI (US)
    Current Employee - Retail Sales Associate in Providence, RI (US)

    I have been working at T-Mobile part-time (more than 3 years)

    Pros

    Part-Time with Benefits, Employee Stock Grants, Commission, Fast paced and fun work environment.

    Cons

    Occasionally have to deal with ridiculous quotas, annoying customers, and unfortunate system outages or failed system updates or delays.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Awesome career based company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Operation Associate in Pinellas Park, FL (US)
    Current Employee - Store Operation Associate in Pinellas Park, FL (US)

    I have been working at T-Mobile

    Pros

    -competitive pay
    -paid time off
    -amazing managers
    -innovative company

    Cons

    -Cons difficult to transition into a retail position

    Advice to ManagementAdvice

    None my manager is the best

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    work life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Houston, TX (US)
    Current Employee - General Manager in Houston, TX (US)

    I have been working at T-Mobile

    Pros

    great place to work, excellent benefits

    Cons

    non had great time working for them

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    GreAt work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Hyattsville, MD (US)
    Current Employee - Retail Sales Associate in Hyattsville, MD (US)

    I have been working at T-Mobile

    Pros

    Definitely everything is great it's a great company overall and amazing work experience

    Cons

    No cons at all everything seem okay for me especially managemenet

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Answer customer phone calls and assist with billing/troubleshooting/plan/upgrade questions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Wichita, KS (US)
    Current Employee - Customer Service Representative in Wichita, KS (US)

    I have been working at T-Mobile full-time

    Pros

    Great pay, PTO, work environment, family attitude where people care for you and want you to succeed. Great bonuses as long as you produce good stats. After a few months, you've had all of the call types and as long as you pay attention to what you are taught the job will get much much easier. Locked building so it is very secure with full time guard staff at both doors. Will do routine lot walks to check for damage to vehicles, lights left on or windows rolled down in rain.

    Cons

    Stressful at times, have to sit there and get yelled at by customers and cannot say anything to defend yourself or correct customer. Not always enough support or direction in situations but if you learn to be self sufficient you'll be fine.

    Advice to ManagementAdvice

    Recognize talent outside of Tmobile numbers/Metrics. There are a lot of talented people that work here, they are drawn to a company like Tmobile, give them the opportunity to move around, try something new, move up, build a career.

    Recommends
    Positive Outlook
  8.  

    Good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - T-Mobile Retail Sales Associate in Northville Township, MI (US)
    Current Employee - T-Mobile Retail Sales Associate in Northville Township, MI (US)

    I have been working at T-Mobile

    Pros

    Fun to work for. Great customer service. Cutting edge in regards to technology.

    Cons

    I disliked switching the sales floor setup. This was done regularly.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Program Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Dynamic company on the move

    Cons

    Management is done in Bellevue, WA

  10. 1 person found this helpful  

    Never a dull moment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile part-time

    Pros

    Excellent Benefits, Tuition reimbursement, 401K, Stock Plan, Daycare Reimbursement , Work part time and make full time money

    Cons

    Sometimes good workers get over looked but every situation is diffrent

    Recommends
    Positive Outlook
  11.  

    Getting a job with T mobile!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department of Sanitation in New York, NY (US)
    Current Employee - Department of Sanitation in New York, NY (US)

    I have been working at T-Mobile full-time (more than an year)

    Pros

    Like Accessories, a job, career advancement. Knowing what you want out of life

    Cons

    Accessories, knowing what you want. Showing up on time. And having Good time management

    Advice to ManagementAdvice

    Hire people who like the stuff, selling form your establishment

Work at T-Mobile? Share Your Experiences

T-Mobile

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.