T.G.I. Friday's

www.fridays.com

T.G.I. Friday's Reviews

Updated 29 January, 2015
Updated 29 January, 2015
372 Reviews
2.9
372 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
119 Ratings

Review Highlights

Pros
  • It was a great way to work through college and make decent money with a flexible schedule (in 26 reviews)

  • The company prioritizes the importance of having a fun environment for both the guests and the employees (in 18 reviews)


Cons
  • Long hours depending upon position but worth the money (in 18 reviews)

  • I worked long late hours all the time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Basically what you'd expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    People were fun. Managers relatively easy going. Money there to be made.

    Cons

    Shifts inconsistent, favoritism a heavy factor in getting good sections, very competitive servers often fighting over "better" positions.

    Advice to ManagementAdvice

    Nothing really, do what you gotta do.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Mayfield, OH (US)
    Former Employee - Waitress in Mayfield, OH (US)

    I worked at T.G.I. Friday's part-time (less than a year)

    Pros

    Great work "family", training process is thorough, management is fair and the food is delicious and you get half off meals on nights you work...ribs included! When a new menu comes out, a staff meeting is called and the kitchen makes everything off the new menu for everyone to try, which is great when you are selling the product to the customer to know exactly what it tastes like.

    Cons

    Depending on what city your location is in the clientele may not be so great, that was my situation. I still loved working there because the staff and management was so awesome, but the people that came in were rude, didn't tip well and made you run around like crazy. Sometimes that can't be avoided though unfortunately. I had 2 tables stiff me on a bill there, nowhere else has this EVER happened.

    Advice to ManagementAdvice

    Keep doing a great job and apply stricter rules on customers for parties, call aheads and the like to make sure that your staff won't be taken advantage of.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fun office environment.

    Former Employee - Graphic Designer in Providence, RI (US)
    Former Employee - Graphic Designer in Providence, RI (US)

    I worked at T.G.I. Friday's

    Pros

    Fun office environment. Great location.

    Cons

    No cons. Great place to work.

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  5.  

    Never boring

    Former Employee - Busser TGI Fridays in Pittsburgh, PA (US)
    Former Employee - Busser TGI Fridays in Pittsburgh, PA (US)

    I worked at T.G.I. Friday's part-time (more than a year)

    Pros

    Decent high school/college job, nice tips, friendly environment.

    Cons

    Hours and tips depend on how much business they're getting.

    Advice to ManagementAdvice

    Smarter scheduling

    Recommends
  6.  

    Fun place to work at

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    Fun atmosphere to work in, great crew members, meet good co-workers

    Cons

    A lot of favoritism from management, you had to kiss butt to get good days and hours

  7.  

    Great Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waiter in Saint Louis, MO (US)
    Current Employee - Waiter in Saint Louis, MO (US)

    I have been working at T.G.I. Friday's

    Pros

    Company is on the forefront of training and sale theory

    Cons

    Fast at ideas... Slow at putting the ideas to work.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    WORST MANAGEMENT

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's

    Pros

    your team will be amazing! there are a ton of great servers at Fridays and you'll really understand the value of teamwork.

    Cons

    Management sucks! They are literally insane. Sure we are salesman but we cant force people to buy food it becomes annoying.

    Advice to ManagementAdvice

    Get it together. A lot of you have so much up your selves that you forget that us servers are people too.

  9.  

    tgi Fridays- hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in San Antonio, TX (US)
    Current Employee - Hostess in San Antonio, TX (US)

    I have been working at T.G.I. Friday's

    Pros

    tip share after each shift, daily

    Cons

    long hours- stay on your feet until 1 am most nights

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Coupons Coupons Coupons .Warrington.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's

    Pros

    Great management team -- give or take a few managers
    Friendly co workers -- everyone gets along
    Understanding staff --- everyone is willing to answer any questions

    This place isn't totally bad despite what it may say in my cons --- it's a great place to learn how to serve but if you already have experience serving I suggest you find some where else to really capitalize on your gains. The coupons are killers --- even if all of the managers agreed there is NOTHING they can do about the coupons. That's a corporate concern and unfortunately we get killed with them.

    Cons

    coupons

    There are thousands of coupons and the customers tend to tip off of the discounted price

    Disorganized--- people get triple sat (sat with three tables at once) all of the time and they tend to schedule people all of the holidays. As opposed to working Christmas and not New Year's Eve/ day.

    Scheduling is frustrating because you must really take off two weeks in advance and if you didn't know about something two weeks in advance its hard to find someone to cover for you.

    Secret shops --- also a HUGE frustration because even though you complain (or ask to not be triple sat) you get sat like this anyway and it's near impossible to greet all of those tables within the 30second greeting period which effects the shop and you get written up for a bad shop. It's also difficult when the food checks are running 40 minutes and they send out some of the food, not all. AND when the bar doesn't have glassware and can't make your drinks. Very disorganized making it hard to do the "Friday's service style" which you BETTER LEARN TO DO RELENTLESSLY AT EVERY SINGLE TABLE.

  11. 1 person found this helpful  

    Good or Bad depending on the person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Richmond, VA (US)
    Former Employee - Waitress in Richmond, VA (US)

    I worked at T.G.I. Friday's

    Pros

    You definitely get great tips especially on Friday night, I averaged around 40-50 dollars a night (I was still new) while some of my associates were at 100-120 a night. All the associates are fun people and management was very nice and understanding whenever I made a mistake. It was very easy to call out when I had an emergency and I was not penalized or yelled at for it. Good work is always recognized. Management team worked hard to ensure that the waitstaff knew their stuff and was not clueless. My trainers did great working with me and answering all my questions. The job was literally right down the street almost walking distance.

    Cons

    Long long nights. Sometimes I would not get home until 2:30-3am. My schedule was never correct like it would say 4-10 but I would really be closing which means i didn't get off at 10 but at 1:30. Long hours is the only con for this place. Often times I was not told when I was cut. So I would take an extra 2 tables and had already been off but thats not really bad because hey more tips.

    Advice to ManagementAdvice

    Make sure to tell the server when they will be getting off as much as you possibly can. I know sometimes with restaurants its hard to tell who will be cut but at least a notice would be helpful.

    Recommends
    Neutral Outlook
    Approves of CEO

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