Glassdoor is your free inside look at T.G.I. Friday's reviews and ratings - including employee satisfaction and approval ratings for T.G.I. Friday's CEO Nick Shepherd. All 152 reviews are posted anonymously by T.G.I. Friday's employees.
76% of the CEO
Nick Shepherd
I worked at T.G.I. Friday's
Pros – People were fun. Managers relatively easy going. Money there to be made.
Cons – Shifts inconsistent, favoritism a heavy factor in getting good sections, very competitive servers often fighting over "better" positions.
Advice to Senior Management – Nothing really, do what you gotta do.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-07 21:40 PST
I have been working at T.G.I. Friday's full-time for more than a year
Pros – Good Training. Company has a great image.
Cons – NPS scores are not always accurate. People will go out of their way to complain before they will go out of their way to complement.
Advice to Senior Management – Positive Reinforcement
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-14 12:18 PDT
I worked at T.G.I. Friday's part-time for less than a year
Pros – Great benefits and employees were great to work with
Cons – Not enough hours and uniforms
Yes, I would recommend this company to a friend
2013-06-13 11:19 PDT
I worked at T.G.I. Friday's full-time for more than 3 years
Pros – working there can be fun and up beat. the experience is good because they are busy on fridays.
Cons – I worked long late hours all the time
No, I would not recommend this company to a friend
2013-05-30 14:53 PDT
I worked at T.G.I. Friday's
Pros – A fun, upbeat fast paced enviroment
Cons – Lack of proper guidance, expected to work six days a week for part timers, employee benefits and rights not discussed
No, I would not recommend this company to a friend
2013-05-28 23:12 PDT
I worked at T.G.I. Friday's full-time for more than a year
Pros – Very few of the other workers are professional and respectful.
Cons – Management has no official training or people skills. Back of house kitchen staff are unprofessional, disrespectful and degrading to women... since all are mostly men with low morals and character.
Advice to Senior Management – Train management to manage people and build morale instead of degrading co-workers and take action on threats and verbal abuse from staff instead of having a "cheaper to keep 'em" attitude.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-28 13:17 PDT
I worked at T.G.I. Friday's full-time for more than 10 years
Pros – Great brand recognition; dedicated to customer service; great menu; a lot of opportunities for growth; and some great market leadership.
Cons – A a General Manager dominated company in terms of incentives; a lot of tenure GM's that probably should go; can't seem to find their footing in terms of is it a restaurant with a bar or a bar with a restaurant; many store closings in market that I live in which have prevented some growth opportunities.
Advice to Senior Management – Don't be afraid to make some changes in your GMs that are not performing or driving key talent to other stores; support your GMs in building their sales that align with their local competition; keep staple items and allow markets to have items that sell well regionally but may not in other regions.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 14:15 PDT
I have been working at T.G.I. Friday's full-time for more than a year
Pros – good food and good employees
Cons – there wasnt really any cons
Advice to Senior Management – hire a few more dishwasers
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-08 13:38 PDT
I worked at T.G.I. Friday's part-time for less than a year
Pros – Benefits and professional atmosphere for employees
Cons – THe scheduling was not always up to par
Yes, I would recommend this company to a friend
2013-05-08 18:30 PDT
I have been working at T.G.I. Friday's full-time for more than 3 years
Pros – Quick cash, always moving, fun co workeres, ability to move up, Easy menu, corporate training, Very flexible schedule. If you are in school they work with your schedule.
Cons – MIcro managed. The hours can be very long because the restaurant is open untill 2 am. The customers in the restaurant are horrible at times and the tips can be poor but you can still make money.
Advice to Senior Management – Don't sweat the small stuff.
Yes, I would recommend this company to a friend
2013-05-09 07:11 PDT
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