Sungard Availability Services

www.sungardas.com
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Sungard Availability Services Reviews

Updated 9 April, 2015
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2.6
330 Reviews
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Recommend to a friend
Approve of CEO
Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
144 Ratings

Pros
  • Work-life balance is decent, but only b/c there is no urgency or direction in the organization (in 22 reviews)

  • Work from home policy was also very beneficial (in 8 reviews)

Cons
  • The culture that upper management has created doesn't bodge well for long-term success (in 23 reviews)

  • Senior management out of touch with the actual impediments to performing the work (in 15 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Great for starting your career in IT.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist
    Current Employee - Operations Specialist

    I have been working at Sungard Availability Services full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of scheduled days off during regular rotation. Layer 1 and 2 networking. Exposure to a wide range of technologies that customers employ. Job security looks good in the future.

    Cons

    No room for growth unless you want to relocate to US or become management. Salary below average for data centre jobs. Schedule changes without notice frequently.

  2. Helpful (1)

    Manager Data Center Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Scottsdale, AZ (US)
    Former Employee - Operations Manager in Scottsdale, AZ (US)

    I worked at Sungard Availability Services full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Opportunity for growth if your willing to stick your neck out and go after the challenge on your own.

    Cons

    Company direction lacks good leadership at the top. It felt like I was on a rudderless ship just drifting from point to point. There was no shortage of great ideas, but lacking in the leadership to successfully build on those ideas. Lacking in continuity and clear execution.

    Advice to Management

    Slow down, develope your plan and stick with that plans execution. I understand outsourcing, but stop outsourcing your vision. The vision should be sourced internally, not externally.

  3. Mixed Bag

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services

    Pros

    Great Co-workers, Great Opportunities, Lots of Equipment

    Cons

    Changing Hours, Must constantly alter personal life schedule

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Service Delivery Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Delivery Manager in Philadelphia, PA (US)
    Former Employee - Service Delivery Manager in Philadelphia, PA (US)

    I worked at Sungard Availability Services

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Global company which employees highly trained and knowledgeable engineers and architects. The Service Delivery Position was a "work from home" position, requiring on-site office/data center visits when our clients were in town. There was limited travel to client sites.

    Cons

    The company is going through re-structuring and role consolidation. New processes and governance framework and policies are being implemented and are fluid at this time.

    Advice to Management

    Employee's history, attributes, skills, commitment, loyalty should be taken under consideration in order to retain the highest qualified employees and grow their business,

  6. The new Sungard AS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Philadelphia, PA (US)
    Current Employee - Sales in Philadelphia, PA (US)

    I have been working at Sungard Availability Services full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Finally has leadership that cares about it's people
    Pays well
    Clear product roadmap and future direction

    Cons

    Truly global strategy requires that employees continue to think big and have patience during period of transformation

    Advice to Management

    Continue to hire talent from within
    Sungard AS has extraordinary talent within the organization. Leadership needs to continue to retain its most valuable asset. It's people.

  7. Helpful (1)

    Sungard Availability Services not a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Not many pros. Company does not understand value of employees. Have not laid everyone else off, yet.

    Cons

    Attempt to save company through attrition and cost savings. No growth strategy or employee satisfaction. beaurocracy and passive aggressive behavior.

    Advice to Management

    Value your employees. The ones that remain are who are keeping the company alive. Understand that.

  8. Helpful (2)

    Place to learn and then move on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great opportunity to learn quickly across a wide breadth of services/solutions

    Cons

    Under staffing results in long hours and very high volumes of work for the existing employees.

    Advice to Management

    Ensure that you are compensating your high performers in line with the market (or even more, given the long work hours and heavy workload expected of Sungard employees). Be proactive about it. Don't wait until they say they are leaving (by then it is too late).

  9. Helpful (2)

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Wayne, PA (US)
    Current Employee - Sales in Wayne, PA (US)

    I have been working at Sungard Availability Services full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pros would be listed here if there were any

    Cons

    I've seen better management at a 6 year olds lemonade stand. Upper management is a complete joke. This is a company whose products and management are both still stuck in the 80s and will soon be a memory just like that time period. People are a company's greatest resource is a foreign concept here. Promises will be made then broken when it comes time for management to fulfill their end of the bargain. Dont waste your time working here.

    Advice to Management

    Quit. Let some qualified people replace you.

  10. Helpful (2)

    Good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Wayne, PA (US)
    Former Employee - Accountant in Wayne, PA (US)

    I worked at Sungard Availability Services

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good work life balance, at times interesting work. Some changes seem to work and are kind of exciting.

    Cons

    Management and office politics. Managers are out to protect their own personal interests and gains first and lack business insight in many cases.
    Widespread favoritism/nepotism which means the best employees tend to not get rewarded as they should and poor performers get very long and free rides.
    Mantra of impending change is starting to get very old.So is the talk about being 'global'. Most of the workforce does not go outside of the Philly suburbs, in body and spirit.

    Advice to Management

    Throw some (senior) managers out- start with those at the top that cultivate poor corporate culture and narrow mindedness.

  11. Lots of variety - unsure of overall direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fast paced - get to use initiative
    Lots of opportunities

    Cons

    internal support teams poor
    Not Really service orientated

    Advice to Management

    Focus more on Service and less on Sales

Sungard Availability Services Photos

View of the mountain from the office

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