Sungard Availability Services

  www.sungardas.com
  www.sungardas.com
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Sungard Availability Services Reviews

Updated 12 September, 2014
Updated 12 September, 2014
277 Reviews
2.8
277 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
115 Ratings

Review Highlights

Pros
  • Work-life balance is decent, but only b/c there is no urgency or direction in the organization (in 14 reviews)

  • great place to learn new skills (in 7 reviews)


Cons
  • Most of the upper management has only been with the company 3 years or less (in 20 reviews)

  • Senior management out of touch with the actual impediments to performing the work (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Was a very good company before going private. There was much more teamwork and enthusiasm. Gradually disintegrated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Wood Dale, IL (US)
    Former Employee - Anonymous Employee in Wood Dale, IL (US)

    I worked at Sungard Availability Services full-time for more than 10 years

    Pros

    Don't know current environment well enough, but what I have heard it has not been good. Work-life balance has been mentioned quite a bit. Promotions - none. perks - no. Haven't given out raises in years, that I know of.

    Cons

    When is the next RIF? How can one concentrate on personal growth wondering when they will be escorted out of the building. When a company leaks these RIF's out, how do they expect employees to react. Let's be honest here.

    Advice to ManagementAdvice

    Best of luck in your endeavor's. You have quite a challenge with employee moral. You must lead them to moral high ground.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    A brave new SAS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Philadelphia, PA (US)
    Current Employee - Anonymous Employee in Philadelphia, PA (US)

    I have been working at Sungard Availability Services full-time for more than a year

    Pros

    Good pay / benefits / almost all folks

    Cons

    Little shaky post separation from parent SunGard DS

    Advice to ManagementAdvice

    Get the re-orgs done and remove the MS/RS silos

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good company to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer  in  Pune (India)
    Current Employee - Senior Systems Engineer in Pune (India)

    I have been working at Sungard Availability Services full-time for more than 5 years

    Pros

    Well known in Disaster Recovery Services. Presents good opportunities if you are in right hands. Salary is good. Work life balance is awesome.

    Cons

    Your tenure does not bring you any glamour. You will be always treated as a new employee.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Its okay to work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer  in  Pune (India)
    Current Employee - Senior Systems Engineer in Pune (India)

    I have been working at Sungard Availability Services full-time for more than a year

    Pros

    Awsm work life balance. Good Package

    Cons

    Very less learning opportunities. Politics inside the company.

    Advice to ManagementAdvice

    Need to provide more chances to employee for learning.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    I have been very happy at Sungard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager  in  Thornton, CO (US)
    Current Employee - Office Manager in Thornton, CO (US)

    I have been working at Sungard Availability Services full-time for more than 3 years

    Pros

    Work life balance is the best. Benefits are good and you get 2 weeks vacation, sick time and holidays.

    Cons

    The annual raises suck so make sure you get paid what you want when you accept your job offer. Also, in my position there is no room for advancement, but the company says they support you to grow and learn and advance.

    Advice to ManagementAdvice

    Watch the rates of the employees share for benefits. You cannot give a general 2% raise every year and have benefits go up by double that. Keep focusing on the product and stay on top of the market - don't play catch up.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Not a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services

    Pros

    nice people, good vacation time

    Cons

    bad benefits, low salary, etc

    No opinion of CEO
  8.  

    Struggling to redefine itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sungard Availability Services full-time for more than 8 years

    Pros

    Plenty of opportunities to work as directly or as hands on as you want with a very broad range of technologies and services.

    Cons

    Near constant reorganizations have been bleeding the company's intellectual captial (people!) at every periodic RIF. Too much focus on building overcomplicated process rather than bulding stronger, better, more capable employees at all levels. Outsourcing/offshoring trend is acellerating at an alarming rate apparently based solely on a cost basis without regards for what it's impact on service quality, customer-facing outcomes, and customer perception.

    Advice to ManagementAdvice

    Invest in your people instead of trading them away for third parties, cost is a consideration, but quailty of service needs to be a higher priority. Put real thought into not repeating past mistakes, and learn to listen and consider what all of your staff has to say rather than just a select few

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Zero inspection, zero accountability - wish the board would read these reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Operations
    Former Employee - Director of Operations

    I worked at Sungard Availability Services full-time for more than 3 years

    Pros

    Decent sized budget to get your job done (until they claw back cash twice a year because they aren't making their budget). Certain teams are brilliant but unable to be successful because the business is falling down around then.

    Cons

    CEO and leadership team have no clue what they are doing. We have not been able to deliver new services or products that are commercially viable in 18+ months. Amazingly, no one is held accountable for this!!! We are an "availability service provider" and yet we face customer impacting outages on a very regular basis! The people feeding the leadership team with updates, facts, and figures distort the truth or flat out lie, and no one at the senior level has the wherewithal to see through the BS. I have never seen so many facts distorted and then communicated internally and to the board. I have to imagine the board has written us off because otherwise I can't see how they would tolerate the tap dance the leadership team is doing to distract them from a business that is a sinking ship. Any decent employee with a brain sees the writing on wall and is looking to get out.

    Advice to ManagementAdvice

    Do the company a favor and resign, then retire so you don't inflict your total lack of operational acumen, business ethics and regard for your employees on another company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Good place to learn about and touch different technologies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Service Delivery Engineer  in  Carlstadt, NJ (US)
    Former Employee - Technical Service Delivery Engineer in Carlstadt, NJ (US)

    I worked at Sungard Availability Services full-time for more than 8 years

    Pros

    If you are a self-learner and want the freedom to tinker with different technologies and hardware, then this is the place. But that's about it.

    Cons

    Constant loom of layoffs, poor communication between staff and management, currently under-staffed, no upward mobility within the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Recent Re-Org was a case of Fire, Ready, Aim.

    Current Employee - Manager
    Current Employee - Manager

    I have been working at Sungard Availability Services full-time for more than a year

    Pros

    Management finally realized they needed to align their lines of business. Theoretically, this will improve hybrid solution ideas and development. Work-life balance can be found as long as you are flexible. The company has a decent customer base and is working on building competencies, especially for complex IT solutions. Compensation is fair, as are benefits.

    Cons

    Too much change going on at once makes it difficult to know how to get things done. Politics have come into play. Product development isn't held accountable for their results. Certain teams are critical to success and yet remain starved from resource and investment. Management doesn't seem to know how where bottlenecks exist to address constraints.

    Advice to ManagementAdvice

    While the re-org will eventually align efforts more efficiently, it also took on too much change at once. Global alignment, ITIL organization structure changes on top of consolidated products is causing too much distraction at a time when there's a need for focus. Senior management changes brought in new leadership who did not have enough understanding of how much change they were about to inflict. Senior management should have planned these changes and listened to a managers across lines of business before pulling the trigger.

    Recognize the teams which are bottlenecks in our solution pipeline and give them help. This would accelerate our go to market strategy.

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