SunGard Reviews

Updated 22 August, 2014
Updated 22 August, 2014
271 Reviews

3.1
271 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SunGard President, CEO and Director Russell P. (Russ) Fradin
Russell P. (Russ) Fradin
86 Ratings

Review Highlights

Pros
  • If you are put in right project they work life balance would be excellent (in 39 reviews)

  • flexible work times, easy work environment, good salary, good work life balance (in 14 reviews)


Cons
  • Though upper management is overly dependent on micro management (in 12 reviews)

  • Very fragmented structure with multiple business units , complicated communications (in 10 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Aquisiton growth company, but needs great improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst  in  Toronto, ON
    Current Employee - Business Analyst in Toronto, ON

    I have been working at SunGard

    Pros

    There are several locations if you are interested in moving (mostly in the US, but globally as well). In addition there are several 'areas of interest' within the company (Insurance, Disaster Recover, Education) and it is a large so there are lots of opportunities available.
    The benefits are decent, with company contribution to group RRSP, Employee Assistance Program in addition to Health/Medical & Dental.

    Cons

    Sungard grows by buying smaller companies - yet they don't seem to be very proficient at it. Back office changes are chaotic and unpredicatable, and communication is contradictory from one week to the next.
    Incorrect first of the year payout, lack of ability to bring integrated staff into the online pay stub processing (the manual work around for paper copies leaves MUCH to be desired), conflicting/confusing travel coverage [for those employees that are consultants to clients]. Very disappointing for a company that grows by aquistion.

    Advice to ManagementAdvice

    Document aquisition processes & adhere to them. Have at least one 'specialist' (project/program manager) to oversee integration with milestones, targets etc to make sure that there is a single point of information flow.

    No opinion of CEO
  2.  

    Learning Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Toronto, ON
    Former Employee - Business Analyst in Toronto, ON

    I worked at SunGard full-time for more than 10 years

    Pros

    Staff was kept when EIM was purchased
    Family feeling
    Upper Management tried to keep us positive
    Very team focused
    Great PM's

    Cons

    Worried about bottom line- therefore clients had to pay for upgrades which they refused to
    Seem to buy small profitable companies, bleed them of resources, layoff all staff and shut company down
    HR not effective
    Deals were hampered with clients because by accounting because of meeting revenue quota's and ownership of source code
    Farmed many jobs to India reducing staff in North America and UK

    Advice to ManagementAdvice

    Work with staff - they are on the front lines with the clients and understand the needs and wants
    Try to remember not everything is about the bottom line - Many staff worked long hours to keep clients happy

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Lots of potential but accountants run the show

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at SunGard full-time for more than 10 years

    Pros

    SunGard, Recovery Services, is an exciting environment that allows technicians full freedom to learn and do things that most folks only dream about. Due to our hands on approach we learn more in 6 months across more enterprise equipment than most people do in production for years. The excitement of recovering clients during a disaster is like no other workplace - you know you're doing good by helping out companies and ultimately, people.

    Cons

    Management talks about caring and that people are valuable. Unfortunately that's only talk, it always, always, comes down to money for them.

    Advice to ManagementAdvice

    Stop pretending that your employees are important. Either do it or be truthful about it. You'll get more respect as a result.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    very happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager  in  Montreal, QC
    Current Employee - Project Manager in Montreal, QC

    I have been working at SunGard

    Pros

    international company which is known all over the world

    Cons

    training process is not good at all

    Advice to ManagementAdvice

    work on training and employee packages

    Approves of CEO
  6. 1 person found this helpful  

    Good for experience, but for the long haul may not be the best choice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at SunGard

    Pros

    Seem to explore new ideas and technologies which allow growth for the company. They seem like a family oriented company, when it is in there best interest. Pretty fair when it comes to time off and working from home.

    Cons

    You just never know when you are going to get laid off as they have been going through a rough time. Seems like a clear cut line in the sand with respect to the old product and new product. Seems like two groups within Sungard trying to achieve the same goal. No unity. Lots of miscommunication and people just don't share responsibilities.

    Advice to ManagementAdvice

    Just tell the truth and don't beat around the bush. You would gain more of our respect if you just told us how it is.

    No opinion of CEO
  7.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer  in  Miami, FL (US)
    Current Employee - Software Developer in Miami, FL (US)

    I have been working at SunGard full-time for more than 5 years

    Pros

    This is a great company to work for. Excellent people, bonus, helps, health care etc. Great environment and salaries are reasonable.

    Cons

    hard to go up. All is settle and established. Not for a whole life.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Nice company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Associate  in  Pune (India)
    Former Employee - Lead Associate in Pune (India)

    I worked at SunGard full-time for more than 3 years

    Pros

    Best work culture, Management, Infrastructure, Transportation, Compensation

    Cons

    Job security, Nothing, Nothing, Nothing, Nothing

    Advice to ManagementAdvice

    Nothing

  9.  

    PE ruined SunGard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at SunGard full-time for more than 10 years

    Pros

    Great company through 2005, then it changed

    Cons

    New CEO is not good

    Advice to ManagementAdvice

    Trust

    Disapproves of CEO
  10. 2 people found this helpful  

    Hugely variable, increasingly US-centric, shambolic systems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance  in  London, England (UK)
    Current Employee - Finance in London, England (UK)

    I have been working at SunGard full-time for more than 5 years

    Pros

    There's a good view of London from the window.
    Reasonable benefits
    Some parts of the company can be good to work in

    Cons

    Internal systems are a total omnishambles
    Management hugely variable some good, others petty-minded
    Increasing US-centric nature of the company, owners clearly desperate to offload the company hence absurd targets imposed top-down.
    Terrible work-life balance
    Canary Wharf is not London.

    Advice to ManagementAdvice

    Sort out the appalling internal systems (or lack thereof)
    Listen to the businesses rather than impose from the top

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Very large company...too many disparate businesses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    I worked at SunGard full-time for more than a year

    Pros

    Lots of product lines catering to just about every market. Globally recognized name (can be a pro or con).

    Cons

    SunGard grows by acquisition but does not do a great job of integrating those new businesses. The senior people in each acquired unit tend to have their eye on the door or on a more senior role elsewhere at SG and you are left with a lot of C+ talent.

    Advice to ManagementAdvice

    Follow through on some of the integration of the acquired businesses.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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