Sun Life Reviews

Updated 17 April, 2015
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3.3
350 Reviews
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Recommend to a friend
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Sun Life CEO Dean Connor
Dean Connor
77 Ratings

Pros
  • Variety of experience; good benefits (in 22 reviews)

  • Flexibility and work environment are extremely positive (in 19 reviews)

Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • Not many opportunities for advancement, Salary increases very minimal, too many senior managers (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Financial advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC

    I worked at Sun Life

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good balance persona life-professional life

    Cons

    New advisors have to pay the rent of the office, telephone, internet, and other expenses

  2. Wonderful working experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst
    Former Employee - Business Systems Analyst

    I worked at Sun Life

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for.
    Some folks have great knowledge
    Very helpful management.

    Cons

    Insecurity of the contract.
    Some perks should be given to contractors as well.

  3. Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Sun Life as a contractor (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    To sell life insurance and investments etc. you need to gain various licences i.e. Lifetime License Qualification Program or Mutual Funds the co. is very supportive although with the LLQP you have to buy your own books $300.
    I assume management is greatly motivated to get one licensed & contracted however once this honeymoon period is over and you have exhausted your $ 2000 signing bonus and $5000 establishment account without deep pockets you are on your own.

    Cons

    Pure COMMISSION here is the culprit of early termination because as an advisor affiliated with a Financial Centre you are billed for any office space including the rabbit hutch artificial light cubicles, errors & omissions Ins. phones, faxes, brochures, coffee, social fund and group plan benefits not forgetting the $ 2000 laptop. The FC is run as a profit centre in itself, SLF will charge monthly for social media management and secure smartphone access etc. even the Christmas party or FC golf game.

    Advice to Management

    Firstly YOU have to really believe in Life Insurance to sell it ?
    As management I would put all advisors on a minimum hourly wage monitor their time and structure performance bonuses as a team so everyone helps each other and forget about the billing for office space etc. save the social fund. I would however most probably be more selective on my recruiting criteria. And generally I believe Sun Life Financial would gain greatly if they had more of a highstreet presence similiar to a bank that gets walk in traffic and not waste so much time and pressure getting advisors to cold call, there are better ways to generate leads.

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  5. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Toronto, ON
    Current Employee - Manager in Toronto, ON

    I have been working at Sun Life full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    - good work life balance
    - good pay, good benefits
    - good for people who are ready to settle and wait for retirement

    Cons

    - stagnant company with limited growth prospect
    - work is very syloed
    - limited opportunity for growth and personal improvement
    - overstaffed

    Advice to Management

    Provide employees with greater opportunities for learning and growth
    Foster a culture of feedback

  6. Nice place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Waterloo, ON
    Current Employee - Software Developer in Waterloo, ON

    I have been working at Sun Life

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    nice workplace to work there

    Cons

    life experience needs to be improved

  7. Management in my particular department all very competent and great to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Analyst in Toronto, ON
    Current Employee - Tax Analyst in Toronto, ON

    I have been working at Sun Life full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Willingness to teach + friendly atmosphere. Flexible work hours. Competitive salary. Great and flexible health benefits.

    Cons

    Breadth of work may be narrow.

  8. Limited growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lethbridge, AB
    Current Employee - Anonymous Employee in Lethbridge, AB

    I have been working at Sun Life full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Hiring strategies have recently changed, more career minded individuals joining the call center.

    Cons

    Limited training opportunities, little opportunity for growth. Management band together, not always for the greater good of front line staff.

    Advice to Management

    Listen to your staff, and take action on what they have to say.

  9. Good benefits, but pay is below average.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sun Life

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits, and strong company performance

    Cons

    Lower than average salaries.
    Don't encourage advanced education through the use of the tuition reimbursement program. I applied every year for 3 years in a row and was told no budget, or that they wouldn't support the program. It was Bachelor of Commerce, which is odd for a financial company not to support.

  10. Talented amateurs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Toronto, ON
    Former Employee - Director in Toronto, ON

    I worked at Sun Life full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people are very nice, contributing to a positive work atmosphere and attitude. Interestingly the benefits were on par or just slightly better than industry standard.

    Cons

    Noticed that there were staff in leadership positions that didn't have the necessary background/experiences to lead and/or effectively contribute to the functional area...this put a heavy reliance upon outsourcing to the least expensive (read effective) agencies to compensate.

    Advice to Management

    Should consider regular or impartial auditing of the metrics reported by the leadership within the organization...there have been instances where the numbers and/ results just didn't add up, but none of them were held accountable for the spend.

  11. inexperienced Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advisor Technology Support in Ottawa, ON
    Former Employee - Advisor Technology Support in Ottawa, ON

    I worked at Sun Life full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great Colleagues, Great Talent, Incredible Legacy.

    Cons

    Old school mentality, Management can't handle pressure from upper management, undervalue salary.

    Advice to Management

    good luck

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