Sun Life

www.sunlife.com
Employer Engaged

Sun Life Reviews

Updated 23 February, 2015
Updated 23 February, 2015
331 Reviews
3.3
331 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
69 Ratings

Review Highlights

Pros
  • Variety of experience; good benefits (in 22 reviews)

  • Flexibility and work environment are extremely positive (in 19 reviews)


Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • Not many opportunities for advancement, Salary increases very minimal, too many senior managers (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    assistant actuary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life

    Pros

    good work environment. Good compensation. people are very friendly. Will enjoy to work here.

    Cons

    sometimes could be very busy and need to overtime for a long period during quarter end

    Recommends
    Positive Outlook
  2.  

    decent place to work but too much stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Services Representative in Montreal, QC
    Current Employee - Customer Services Representative in Montreal, QC

    I have been working at Sun Life full-time (more than 3 years)

    Pros

    decent salary, competitive with the market
    decent benefits
    gym membership

    Cons

    hard to move up
    stressful environment

    Advice to ManagementAdvice

    Treat employees like humans and not robots

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life

    Pros

    Unlimited potential. Good product training

    Cons

    challenging to make money, and challenging to speak to the topic to people you know, or "low hanging fruit".

    Advice to ManagementAdvice

    base salary for initial 6 months in lieu of so much resource on training.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Good if you want to keep up for a long time with no high expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at Sun Life full-time (more than 3 years)

    Pros

    Stable company
    Good benefits
    Reasonable work life balance

    Cons

    Various management styles can ruin or bust confidence. Promotions based primarily on length of service. Typical corporate politics.

    Advice to ManagementAdvice

    Increase moral level and employee's perks. Work is not just the place where we come at 9 and leave at 5.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great work environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Abbotsford, BC
    Current Employee - Financial Advisor in Abbotsford, BC

    I have been working at Sun Life full-time (more than a year)

    Pros

    Great pay, very strong culture, involved in the community, awesome people

    Cons

    Commission based, lots of opportunity to make great money but you'll need to know that its not a salary or hourly position going in

    Recommends
    Positive Outlook
  7.  

    Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sun Life

    Pros

    Great location and environment to work at.

    Cons

    Poor or less than average training and support program.

    Advice to ManagementAdvice

    More training opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Stagnant Office Culture and Strong Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Coordinator in Lethbridge, AB
    Former Employee - Customer Coordinator in Lethbridge, AB

    I worked at Sun Life full-time

    Pros

    - HSA/ benefits
    - 3 weeks paid time off
    - Co-workers were generally nice

    Cons

    Where do I even start with this company! I had a manager who couldn't be bothered with questions about pay, time off, stats, or benefits in general. The metrics used to measure your performance suggest that they are more concerned with getting customers off the phone quickly than actually helping them. Your manager is very concerned about your stats to ensure they get their bonus.

    Advice to ManagementAdvice

    Focus more on your people instead of just numbers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Not for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Toronto, ON
    Current Employee - Financial Advisor in Toronto, ON

    I have been working at Sun Life full-time (less than a year)

    Pros

    Lots of $$$ if you know a lot of people and work really hard. Very good products and solutions that are marketable thanks to a strong household name.

    Cons

    High employee turnover. If you don't like sales, this is not for you. If you don't like rejection, this is not for you. If you don't have a tough stomach to say no to your superiors, this is not for you. If you believe that becoming an Advisor is your ticket to corporate down the road, this is not for you. Becoming an Advisor is the pinnacle of your career here and you are expected to stay with the company in this role until you retire. There is no up, down or sideways promotion wise (other than joining sales management which is a lot of the same thing and then some). You will make however much you put in with respect to your effort and the number of people you know and can connect with. You can easily make over a 100k in your first year or end up with a debit balance and actually owe the company money. Think of this as your business, be prepared to take a risk.

    Advice to ManagementAdvice

    Don't push around your Advisors in order to meet your sales targets; properly interview candidates instead of just thinking about the number of people you will have under you; respect your Advisors' qualifications; provide better training; if you want to start acting professional and think we are no different than the banks then the culture needs to change; we need to move from a sales culture to a culture of respect.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Insurance/Investment Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advisor in Burnaby, BC
    Former Employee - Advisor in Burnaby, BC

    I worked at Sun Life full-time (more than 5 years)

    Pros

    Flexible work environment. Good training.

    Cons

    Commission-based. You pay for office space, phone, business card, etc. They say it's your business but the thing is you leave every client when you resign. High turnover. Management like you when you're up.

    Advice to ManagementAdvice

    Stay away from politics.

    Doesn't Recommend
    No opinion of CEO
  11.  

    I really love working at Sun Life Financial.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sun Life

    Pros

    They offer a really great work environment!

    Cons

    Raise potential could be higher.

    Recommends
    Neutral Outlook

Work at Sun Life? Share Your Experiences

Sun Life

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.