StoneMor

www.stonemor.com
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StoneMor Reviews

Updated 11 February, 2015
Updated 11 February, 2015
63 Reviews
2.8
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Lawrence Miller
37 Ratings

Review Highlights

Pros
  • Helping people at the time of a death is very rewarding (in 6 reviews)

  • It was nice to be able to help families with some of the most difficult decisions they will ever make in life (in 3 reviews)


Cons
  • Always "under budget" so upper management never satisfied (in 7 reviews)

  • always more than 40 hours, BUT that is what I signed up for (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Love helping people but this company is greedy and there is a huge lack of needed training and communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Service Counselor
    Current Employee - Family Service Counselor

    I have been working at StoneMor

    Pros

    I enjoy working for families, helping them with prearrangements and arrangements at the time of need. Great pay but you have to work hard to get it. Nice benefits but they don't have a good vision plan

    Cons

    Lack of communication. Changes are made without notice and they're not changes for the better. Very unorganized. The training is horrible found out we were writing contracts incorrectly and I've been here for a year. Hours are ridiculous. Of course hard work does pay off but this job leaves no time for you and your family. No work life balance. Forget 40 hours more like 53 a week. You never hear encouraging words from management even when you are successfully doing your job. No pats on the back just negativity. Great job but hard people to work for.

    Advice to ManagementAdvice

    Train your employees for a week in a hotel teach them the necessities. Cemetery 101 and how to correctly write contracts. Stop being so greedy. Money is the root of all evil. Hire management who are encouraging. One of your managers has a mean look on her face every time we see her. I loathe meeting her and can surely expect a bad attitude and bashing seminar every time she comes around

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Company and Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at StoneMor full-time (less than a year)

    Pros

    Good Pay and Benefits, Stability, Encouraging Management and Coworkers

    Cons

    Communication seems to come from the bottom up, technology is lacking (2003 office is extremely behind the times), Corporate responsibility seems to fall a little short

    Advice to ManagementAdvice

    Work on upgrading the computers so that the employees can do what's expected of them. Communication should trickle down from the top, ie: corporate -> regional -> area -> location

    Recommends
    Positive Outlook
  3. 1 person found this helpful  

    Worst company I've ever worked for. They still owe me expense money. I watched fraud committed and they didn't care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at StoneMor

    Pros

    Nice property and very good ground staff.

    Cons

    Constant lies by regional manager. Non stop conference calls with total embarrassing comments made to people. Sales managers are constantly being harassed and cursed at. Company run extremely unprofessional. Total good old boys or women's club with favorites and people in charge who have no clue how to sell, just family that's worked for stonemor for years.

    Advice to ManagementAdvice

    All but one manger I spoke with while working for Stonemor had nothing but bad things to say about the company and their bosses. Every single one wanted to leave and work somewhere else if the opportunity came along. No regard for private beliefs as you are to work 7 days a week and Sunday is pushed as a big day and everyone told to work all day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Do not work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at StoneMor

    Pros

    You get paid minimum wage

    Cons

    Discrimination is there motto. These people are thieves who could care less u t

    Advice to ManagementAdvice

    Stop treating employees unfairly, up the pay, and stop stealing money

    Doesn't Recommend
    Negative Outlook
  6.  

    Excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at StoneMor

    Pros

    Excellent Co To Work For

    Cons

    The Hourly Wage Should Be More Considerate

  7. 3 people found this helpful  

    Run Run Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Service Counselor in Burlington, NC (US)
    Current Employee - Family Service Counselor in Burlington, NC (US)

    I have been working at StoneMor

    Pros

    This is a motivating Job in which you help families on the worst day of their lives. Unfortunately the Company is Sales Driven.

    Cons

    There is no balance between work and life balance. Employees that last truly care about the families and battle for them constantly. This is a HERO to ZERO job.

    Advice to ManagementAdvice

    REGROUP

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Too many palace intrigues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Greensboro, NC (US)
    Former Employee - Manager in Greensboro, NC (US)

    I worked at StoneMor full-time (more than 5 years)

    Pros

    Great opportunity to help customers and earn a strong income.

    Cons

    The mid-level management style is picky and non-motivational; same old message 2 to 3 times a week for the past. 9 years.

    Advice to ManagementAdvice

    It has been said that a fish stinks from the head down. If the body of the fish isn't swimming then the head isn't functioning. Look at the almost complete turnover of your staff every. 2 to 3 years and ask yourself why you're retaining the same management above the field location level for. 9 years.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 5 people found this helpful  

    Horrible company, they do not care about you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at StoneMor full-time (more than 5 years)

    Pros

    Loved helping people. Loved local people I worked with.

    Cons

    Higher management are jerks. They dont care about families, just sales sales, even if you have to lie to families. I couldnt be a part of that anymore. They also do what they can so you don't get full commissions.

    Advice to ManagementAdvice

    Change your ways, you won't lose so many good employees. Praise your employees instead if belittling them and degrading them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Unprofessional, antiquated and abusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at StoneMor full-time (less than a year)

    Pros

    The location employees were good to work with.

    Cons

    No sales data base or computer for sales managers, defiantly not family service. All paper, phone and fax. Welcome to the 40'S. The top Sales Management (Corporate) has not kept up with sales process and is reminiscent of Glengary Glen Ross (look up on youtube, even the spoofs will give you the idea). The sales commisions are ok but the manditory discount policy is a give away on the highest commissional items (land) so the employee gives half of the sale away. The "used car policy" also gives a cheap impression to families and a slimy feeling for the employee in industry that should have some Dignity. Service to families is made ONLY to get sales and done poorly, there is no corporate training standards on in house expectation and process, that was presented.
    I witnessed mass text to sales managers (all in CAPS) and abusive sales conferences that were personal degradation of managers. To say they had any feeling for their teams or people would not be consistent to their actions.
    I walked away after knowing I could not work for such an unprofessional company.

    Advice to ManagementAdvice

    INVESTIGATE AND TAKE ACTION!!!
    Hire young professionals and give them the freedom to change your company to update to todays business practices.
    OR SELL TO SCI AND MOVE ON.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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