State Farm Reviews

Updated 20 September, 2014
Updated 20 September, 2014
1,600 Reviews
3.5
1,600 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
912 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 88 reviews)

  • The company has a good work environment and works to help employees meet their needs (in 68 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 19 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    DO not work for Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Services Representative  in  Toronto, ON
    Former Employee - Customer Services Representative in Toronto, ON

    I worked at State Farm

    Pros

    it might be good to work for head office, but never for agent

    Cons

    Very strict insurance rule and difficult to sell

    Advice to ManagementAdvice

    Watch out what your agent is doing

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Great company, exciting environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quote & Bind Sales Representative  in  Richardson, TX (US)
    Former Employee - Quote & Bind Sales Representative in Richardson, TX (US)

    I worked at State Farm part-time for more than a year

    Pros

    Great company! State Farm hires within for advancement. Exciting atmosphere to work in at the Richardson Tx office.

    Cons

    Very low pay. And majority of the new hire training class were not good candidates.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    They took good care of me

    Former Employee - IT Student Intern  in  Bloomington, IL (US)
    Former Employee - IT Student Intern in Bloomington, IL (US)

    I worked at State Farm as an intern for more than a year

    Pros

    State Farm is a friendly work environment with a company that pays fairly and treats employees like they matter

    Cons

    The job was dull and for many others it was very stressful

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  5.  

    State Farm is doing a lot of cutting edge things. It is clear why they are first in their industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Associate - Express  in  Tempe, AZ (US)
    Former Employee - Claims Associate - Express in Tempe, AZ (US)

    I worked at State Farm full-time for less than a year

    Pros

    I felt like I was part of the neighborhood. Training, work-life balance are excellent.

    Cons

    You have to wait 1 year to start your AIC. Some managers in Express are hard to deal with because they make up rules in an already highly regulated environment.
    If you're in express you're just a breathing body. They want you to care about the customer but they don't pay you to care. They call you a claims associate but you really read a series of scripts.

    Advice to ManagementAdvice

    Always be improving

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Ever lasting experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm

    Pros

    Working in a hub, every manager seemed to have their team members best interest. They constantly encourage you to apply for "better" positions and help determine your fit.

    Cons

    There is constant change in word tracks & procedures. Seems you can't get comfortable speaking procedure with customers because it is constantly different. More of a challenge than a con.

    Advice to ManagementAdvice

    Management is great!

  7.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time for more than 3 years

    Pros

    Great training program and promotion potential

    Cons

    Busy busy busy, completing tasks without interruption

    Advice to ManagementAdvice

    Please sustain everything you are doing!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Like a past neighbor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader  in  Dallas, TX (US)
    Current Employee - Sales Leader in Dallas, TX (US)

    I have been working at State Farm full-time for more than 10 years

    Pros

    History of relationships and good neighbors

    Cons

    attitude of entitlement with customer expectations

    Advice to ManagementAdvice

    lower your prices and get competitive

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great place to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Marketing Specialist-Agent Staff  in  West Monroe, LA (US)
    Current Employee - Sales Marketing Specialist-Agent Staff in West Monroe, LA (US)

    I have been working at State Farm full-time for more than a year

    Pros

    The people are wonderful and the hours are really flexible. There is also room for growth if you decide to get your license.

    Cons

    The pay could be better. Also, State Farm does not offer health insurance which seems to be counter intuitive if you think about it.

    Advice to ManagementAdvice

    Offer health insurance!!

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great company with a great culture in a very competitive industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AGENT STAFF - TEAM MEMBER  in  Lexington, VA (US)
    Former Employee - AGENT STAFF - TEAM MEMBER in Lexington, VA (US)

    I worked at State Farm full-time for more than a year

    Pros

    Great work hours and excellent brand recognition, which is very helpful when selling.

    Cons

    It depends on the agent that you work for as to the tempo of the office. To be recognized you have to produce a lot of policies monthly to do well.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company to work for, with excellent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Life Operations Assistant  in  Marshall, MI (US)
    Former Employee - Senior Life Operations Assistant in Marshall, MI (US)

    I worked at State Farm full-time for more than 10 years

    Pros

    Family atmosphere, helpful staff and co-workers, everyone working together.

    Cons

    Nothing bad to say, opportunity is endless.

    Advice to ManagementAdvice

    Keep up the great job, enjoy all upper management in the Marshall Regional Office, which has now closed unfortunately.

    Recommends
    Neutral Outlook
    Approves of CEO

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