State Farm Reviews

Updated 31 October, 2014
Updated 31 October, 2014
1,699 Reviews
3.5
1,699 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
960 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 103 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 79 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 25 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    DO not work for Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Services Representative in Toronto, ON
    Former Employee - Customer Services Representative in Toronto, ON

    I worked at State Farm

    Pros

    it might be good to work for head office, but never for agent

    Cons

    Very strict insurance rule and difficult to sell

    Advice to ManagementAdvice

    Watch out what your agent is doing

    Doesn't Recommend
    Disapproves of CEO
  2. 6 people found this helpful  

    Not bad, Not amazing, Sorta stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bodily Injury Claims Adjuster in Frederick, MD (US)
    Current Employee - Bodily Injury Claims Adjuster in Frederick, MD (US)

    I have been working at State Farm full-time (more than an year)

    Pros

    Job Security
    Great training + education assistance
    Job isn't too difficult

    Cons

    Can be very overwhelming with all of the task work required to complete.
    Call center - Making and receiving calls all day.
    Low salary.
    Unable to transfer experience to other industries.

    Advice to ManagementAdvice

    Management seems like they are mostly concerned in pointing out your mistakes and it is hard for them to see how well an employee is doing because they do not watch them work.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 5 people found this helpful  

    Endless oppertunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Associate -ILR
    Current Employee - Claims Associate -ILR

    I have been working at State Farm full-time (less than an year)

    Pros

    Medical, dental, life, retirement benefits and many internal oppertunities for advancement. Training and development are readily available. A lot of solid leaders with stories of starting at the bottom and now doing great things in the company.

    Cons

    Some employees with excellent attendance and performance tend to sometimes be overlooked when advancement comes around. Understaffed areas make it hard to promote out of the understaffed area.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Good Company; Some Challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agency Specialist in Atlanta, GA (US)
    Current Employee - Agency Specialist in Atlanta, GA (US)

    I have been working at State Farm full-time (more than 10 years)

    Pros

    Decent pay for tenured employees. Stability! Great benefits. Few jobs offer pension. Excellent work-life balance.

    Cons

    The company has changed. There is not a lot of entry level opportunities for new hires. They hire so many people off the street without face to face interviews and the culture is drastically changing for the negative. Also, they are paying ridiculously low salaries for some jobs. I can't convince new hires of what a great company SF is because of how they changed. Some new hires don't even have their own desks, so the morale is low, low, low! Also, in order to move up, you need to take insurance education courses and study them on your own time. It is a very outdated standard that needs to be removed.

    Advice to ManagementAdvice

    Promote based on performance, not CPCU. Realize that this is no longer the family oriented company with great entry-level pay and go back to that model. Just because people are glad to have jobs don't mean you should take advantage of that by offering low paying jobs which still don't allow them to adequately support themselves. Many people drive 2+ hours to get to work and spend as much money in gas as they receive in their pay. Change SF back and build your reputation again among the employees, not just your customers and competition.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Associate - Express in Atlanta, GA (US)
    Current Employee - Claims Associate - Express in Atlanta, GA (US)

    I have been working at State Farm full-time (more than 3 years)

    Pros

    Benefits and opportunities are endless.

    Cons

    Low pay starting out. Not competitive.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great company but not well paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Claim Representative in Greeley, CO (US)
    Current Employee - Auto Claim Representative in Greeley, CO (US)

    I have been working at State Farm full-time (more than an year)

    Pros

    We pay what we owe

    Cons

    Due to reorganization a lot of good people aren't getting promoted

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great place to work if you are in school or in between careers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm part-time (less than an year)

    Pros

    Great work environment. Almost all the supervisors are incredibly helpful. There is a fun and competetive vibe among fellow employees. Management genuinely wants you to succeed. They pay for your time spent with "mentors" that help you advance your career at State Farm. Full benefits from day 1 as a part-timer.

    Cons

    The compensation is not quite as competetive as you'd like. Similar to the insurance we sell, while the price might night always be where we want it, we (they) sell the value well.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Stressful, yet very fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist in Zephyrhills, FL (US)
    Current Employee - Receptionist in Zephyrhills, FL (US)

    I have been working at State Farm full-time (less than an year)

    Pros

    I like working here because the other employees are very friendly. There is always someone there if you need help with something.

    Cons

    Very stressful at times and customers can be VERY rude. The worst thing about the job is the customers because they think everything is your fault when you are just the middleman.

    Advice to ManagementAdvice

    I do feel underpaid for the work that I do. This is a very stressful job and I am pretty great at what I do. I love it here but would be a little happier if I made more money.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Good Neighbor Policy Does Not Apply to Corporate Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm full-time

    Pros

    As an independent Agent, having some freedom and flexibility to run my office within the State Farm model and guidelines helped me to develop my own personal brand while having the reliability and consumer identification with a trusted company.

    Cons

    Being under the corporate thumb when it comes to social media and behind the times in technological advancements for back office and policy changes.

    Advice to ManagementAdvice

    More local corporate representation, or better still, Agent liaisons to corporate to get a better understanding of what Agent's need on a day-to-day basis.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AGENT STAFF - TEAM MEMBER in Richmond, VA (US)
    Current Employee - AGENT STAFF - TEAM MEMBER in Richmond, VA (US)

    I have been working at State Farm full-time (more than 3 years)

    Pros

    Run your own business
    Good pay for a commision based position
    Good work life balance

    Cons

    Very competitive with other companies like Gieco and Farmers in my area. A lot of times we are higher priced, so bringing customers into the agency is a must.

    Advice to ManagementAdvice

    No advice, keep doing what you do

    Recommends
    Positive Outlook
    Approves of CEO

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