Starbucks

www.starbucks.com

Starbucks Reviews

Updated 31 January, 2015
Updated 31 January, 2015
5,378 Reviews
3.7
5,378 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,592 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 131 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 140 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in Calgary, AB
    Former Employee - Barista - Starbucks in Calgary, AB

    I worked at Starbucks full-time (less than a year)

    Pros

    Great company! People are very nice to work with

    Cons

    NA. Maybe tons of crazy customers to serve and cleaning

    Advice to ManagementAdvice

    Keep up to make partners happy

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Started as a barista and worked up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Starbucks full-time

    Pros

    Definite room for internal promotions, training programs are exceptional

    Cons

    Quality of training varies depending on your coach/trainer/mentor, senior leadership has taken a very negative tone in the last quarter

    Advice to ManagementAdvice

    Understand that penetrating a new market--even one within a longstanding broader market--means having to adapt and understand that market rather than simply whipping on the people who have their feet on the ground there to perform. Success is not guaranteed and there will always be factors beyond the control of the front line. If you hold store management or even district management responsible for that, you'll lose them.

    Recommends
    Positive Outlook
  3.  

    Shift supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Toronto, ON
    Former Employee - Shift Supervisor in Toronto, ON

    I worked at Starbucks

    Pros

    Excellent benefits, great training, decent pay. If in a busy location, kept very busy. Loyal, repeat customers whom you get to know well. Interesting people to work with

    Cons

    Management turnover very high so therefore inconsistent. Formal cleaning company is needed as locations become very dirty very fast and there is not enough time to clean as well as needed.

    Advice to ManagementAdvice

    Establish formal cleaning company to come in. Identify future management potential and grow it so people see a future with the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Pros

    good hours if you're full or part time

    Cons

    early mornings and late nights
    really busy sometimes

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Flexable for students!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Vancouver, BC
    Current Employee - Shift Supervisor in Vancouver, BC

    I have been working at Starbucks full-time (more than 8 years)

    Pros

    Flexible scheduling, room for advancement, amazing benefits package, fun staff, focus on building connections with customers

    Cons

    rapidly changing environment can be hard to keep up with if you are not a full time employee, job satisfaction varies greatly depeding on who your manager is, the excellent coropate culture changing - less trust in employees more empahsis on systems

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Starbucks is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks
    Current Employee - Barista - Starbucks

    I have been working at Starbucks part-time (less than a year)

    Pros

    Part-time hours
    Benefits
    Stocks
    Weekly Markouts

    Cons

    Long Hours Sometimes
    Required Shifts
    Politics
    New Managers all the time

    Recommends
    Positive Outlook
  8.  

    Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Pros

    Friendly environment benefits from the company meet loats of people

    Cons

    Too much work standing for longs periods of time can be very tiring

    Advice to ManagementAdvice

    More breaks

    Recommends
  9.  

    Great Student Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Montreal, QC
    Former Employee - Barista in Montreal, QC

    I worked at Starbucks part-time (more than a year)

    Pros

    Great management team, with great benefits for full time employees. You learn a lot about coffee, and promotion to positions like shift lead and assistant manager occur often.

    Cons

    The location I was at was in a mall that was just way too busy. This caused a very high paced. high stress work environment for a simple student job. It's all about the location you work at, the clientele will make or break your experience. Quick rotations of staff.

    Recommends
    Positive Outlook
  10.  

    Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Vancouver, BC
    Current Employee - Barista in Vancouver, BC

    I have been working at Starbucks part-time (more than a year)

    Pros

    Good highschool job and served as a stepping stone into the real world employment force

    Cons

    Paid minimum wage for entire duration of employment until graduating highschool and quitting.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Had a great time working with starbucks, was a nice place to work at and met alot of great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Toronto, ON
    Former Employee - Barista in Toronto, ON

    I worked at Starbucks

    Pros

    free coffee every week, free drinks during every shift, and nice environment to work at

    Cons

    you never want to do pre closing shifts, because it includes cleaning the washroom and taking out every single garbage bin

    Recommends
    Positive Outlook
    No opinion of CEO

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