Glassdoor is your free inside look at Starbucks reviews and ratings - including employee satisfaction and approval ratings for Starbucks CEO Howard D. Schultz. All 2,442 reviews are posted anonymously by Starbucks employees.
86% of the CEO
Howard D. Schultz
I worked at Starbucks part-time for less than a year
Pros – excellent benefits, great environment as managers hire 'like' people, management is fair in making shift schedules, salary is competitive with similar jobs
Cons – not always a lot of back up when there are abusive customers, at times there is quite young staff and they can be unprofessional needing more management guidance
Advice to Senior Management – if salary is raised just a little there could be less staff turnover..everything else runs ship-shape!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-14 16:13 PDT
I worked at Starbucks full-time for more than 3 years
Pros – Consistent regular customers, absolutely amazing health benefits, steady hours, and predictable work experience. It's a great way to gain barista experience and they really make you *know* the coffee that you're selling. Easy to move up if you show that you want to stay within the company and Bean Stock for long-term employees can actually prove to be exceptionally valuable.
Cons – Minimum wage to start makes it hard to work here if you're not in high school or have a second job. Sometimes it can feel a bit 'cult-like' with their policies and internal company culture, but the 'Just Say Yes' skills learned make previous Starbucks employees sought after for other jobs outside of the coffee industry.
Advice to Senior Management – Give raises that actually make an impact to exceptional employees and you'll have far less turnover.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-11 13:52 PDT
I worked at Starbucks part-time for more than a year
Pros – Opportunities to move up
Great co-workers
Fun
Scheduled breaks
Free drinks and 1 lb of coffee
Cons – Demanding for low pay
Hard to get more hours
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-05 21:17 PDT
I have been working at Starbucks full-time for more than 7 years
Pros – Entrepreneurship, empowerement, flexibility, professional growth and daily challenge.
Cons – Rude customers who could not be reasoned with
Advice to Senior Management – Thanks for being a great DM!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-02 11:58 PDT
I have been working at Starbucks full-time for more than 10 years
Pros – Fun atmosphere, free coffee, great benefits (to FT and PT employees), a lot of opportunity to learn, grow and develop and be promoted. Challenging goals, supportive leadership, great rewards. A mission statement and core values that are not just a poster on the wall.
Cons – Long hours, consuming- although I think that in general if you are in a leadership position these are commonplace. Over past couple of years has become highly focused on the business/dollar aspects of running a business over the people aspects.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-27 14:52 PDT
I worked at Starbucks part-time for less than a year
Pros – nice people, good benefits for a coffee shop, managers get paid well
Cons – sometimes the hours really suck because store opens at 5am
Advice to Senior Management – stop throwing away the food everynight and just donate it
Yes, I would recommend this company to a friend
2013-05-23 02:03 PDT
I worked at Starbucks full-time for more than a year
Pros – Managers are understanding, great benefits, decent discount, large employee base (easy to find someone to cover your shift), coworkers tend to be friendly/helpful.
Cons – Crap pay, rude customers, constantly busy, always on your feet, lots of cleaning to be done, no piercings/funky hair (very strict on dress code).
Yes, I would recommend this company to a friend
2013-06-07 15:03 PDT
I have been working at Starbucks
Pros – Great smell, friendly customers, nice co-workers.
Cons – Equipment hard to use, small space.
Advice to Senior Management – Get some better cleaning utensils.
2013-06-03 22:26 PDT
I worked at Starbucks part-time for less than a year
Pros – Max 3 free drink every shift whatever you like!
Cons – You can't work stable time, sometimes very early morning, next day until 11pm,,,m you never request stable working time.
Advice to Senior Management – Just for student job this one, cant make enough money.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-29 16:27 PDT
I worked at Starbucks part-time for more than a year
Pros – It was really fun with all the co-workers. I can honestly say that it was very cool to learn to make all kinds of drinks.
Cons – Manager was very stuck up but it was not entirely his/her fault since the head-office make A LOT of unpleasant regulations. When you have to do everything BY THE BOOK, it's not the best moment of your shift.
Advice to Senior Management – Understand your employees. Know that positive reinforcement has a greater effect on job performance than the constant negative reinforcement.
2013-05-15 11:27 PDT
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What's it like to be a partner? Working at Starbucks is a lot like working with friends. For one thing, the people who work here aren't "employees"-we're "partners" because we passionately share common goals and mutual… — Full Overview
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