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Starbucks
3.6 of 5 2,451 reviews
www.starbucks.com Seattle, WA 5000+ Employees

Starbucks Reviews

Updated Jun 18, 2013
All Employees Current Employees Only

3.6 2,451 reviews

                             

86% Approve of the CEO

Starbucks Chairman, President, and CEO Howard D. Schultz

Howard D. Schultz

(1,726 ratings)

78% of employees recommend this company to a friend
2,442 Employee Reviews
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a class act and example for other coffee emporiums

Barista (Former Employee)
Victoria, BC

I worked at Starbucks part-time for less than a year

Prosexcellent benefits, great environment as managers hire 'like' people, management is fair in making shift schedules, salary is competitive with similar jobs

Consnot always a lot of back up when there are abusive customers, at times there is quite young staff and they can be unprofessional needing more management guidance

Advice to Senior Managementif salary is raised just a little there could be less staff turnover..everything else runs ship-shape!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It's for the people, not the job.

Shift Supervisor (Former Employee)
Vancouver, BC

I worked at Starbucks full-time for more than 3 years

ProsConsistent regular customers, absolutely amazing health benefits, steady hours, and predictable work experience. It's a great way to gain barista experience and they really make you *know* the coffee that you're selling. Easy to move up if you show that you want to stay within the company and Bean Stock for long-term employees can actually prove to be exceptionally valuable.

ConsMinimum wage to start makes it hard to work here if you're not in high school or have a second job. Sometimes it can feel a bit 'cult-like' with their policies and internal company culture, but the 'Just Say Yes' skills learned make previous Starbucks employees sought after for other jobs outside of the coffee industry.

Advice to Senior ManagementGive raises that actually make an impact to exceptional employees and you'll have far less turnover.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fun but be ready to work hard

Barista (Former Employee)
Vancouver, BC

I worked at Starbucks part-time for more than a year

ProsOpportunities to move up
Great co-workers
Fun
Scheduled breaks
Free drinks and 1 lb of coffee

ConsDemanding for low pay
Hard to get more hours

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Really good company

Store Manager (Current Employee)
Calgary, AB

I have been working at Starbucks full-time for more than 7 years

ProsEntrepreneurship, empowerement, flexibility, professional growth and daily challenge.

ConsRude customers who could not be reasoned with

Advice to Senior ManagementThanks for being a great DM!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A great third place.

District Manager (Current Employee)
Toronto, ON

I have been working at Starbucks full-time for more than 10 years

ProsFun atmosphere, free coffee, great benefits (to FT and PT employees), a lot of opportunity to learn, grow and develop and be promoted. Challenging goals, supportive leadership, great rewards. A mission statement and core values that are not just a poster on the wall.

ConsLong hours, consuming- although I think that in general if you are in a leadership position these are commonplace. Over past couple of years has become highly focused on the business/dollar aspects of running a business over the people aspects.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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barista

Barista (Former Employee)
Vancouver, BC

I worked at Starbucks part-time for less than a year

Prosnice people, good benefits for a coffee shop, managers get paid well

Conssometimes the hours really suck because store opens at 5am

Advice to Senior Managementstop throwing away the food everynight and just donate it

Yes, I would recommend this company to a friend

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Great employees, but underpaid and overworked.

Barista - Starbucks (Former Employee)

I worked at Starbucks full-time for more than a year

ProsManagers are understanding, great benefits, decent discount, large employee base (easy to find someone to cover your shift), coworkers tend to be friendly/helpful.

ConsCrap pay, rude customers, constantly busy, always on your feet, lots of cleaning to be done, no piercings/funky hair (very strict on dress code).

Yes, I would recommend this company to a friend

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Average treatment, your typical employer

Anonymous Employee (Current Employee)

I have been working at Starbucks

ProsGreat smell, friendly customers, nice co-workers.

ConsEquipment hard to use, small space.

Advice to Senior ManagementGet some better cleaning utensils.

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Every day coffee

Barista - Starbucks (Former Employee)
London, ON

I worked at Starbucks part-time for less than a year

ProsMax 3 free drink every shift whatever you like!

ConsYou can't work stable time, sometimes very early morning, next day until 11pm,,,m you never request stable working time.

Advice to Senior ManagementJust for student job this one, cant make enough money.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Starbucks Barista

Barista - Starbucks (Former Employee)
Montreal, QC

I worked at Starbucks part-time for more than a year

ProsIt was really fun with all the co-workers. I can honestly say that it was very cool to learn to make all kinds of drinks.

ConsManager was very stuck up but it was not entirely his/her fault since the head-office make A LOT of unpleasant regulations. When you have to do everything BY THE BOOK, it's not the best moment of your shift.

Advice to Senior ManagementUnderstand your employees. Know that positive reinforcement has a greater effect on job performance than the constant negative reinforcement.

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