Sports Authority Reviews

Updated 23 August, 2014
Updated 23 August, 2014
608 Reviews

2.7
608 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael E. Foss
55 Ratings

Review Highlights

Pros
  • The employee discount is acceptable, but basically in line with other retailers (in 50 reviews)

  • Cost plus 10% days (which brings the price down to what you would pay at Walmart but hey, we appreciate your hard work (in 22 reviews)


Cons
  • Customer service is supposed to be primary focus but company gives you no tools to do so (in 31 reviews)

  • Upper management sets ridiculous sales goals that are very very tough to reach (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good overall, company is moving towards the cutting edge of customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sports Authority

    Pros

    Company is striving to be on the cutting edge of customer service, allowing for new ideas to be heard.

    Cons

    Mis- communication and lack of complete execution on some levels.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was a job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Sports Authority part-time for less than a year

    Pros

    Good work/ life balance. Discount. Management was mostly ok.

    Cons

    commission compensation, benefits, and I noticed signs of it being more of a "Who you know" to get promoted kind of company. Was in line for a promotion after a employee left (who I'll admit had been there longer than I but, not once performed better than I did.) She left for three months then, returned and they promoted her instead of me. A week after she returned.

    Advice to ManagementAdvice

    Keep your employees informed. It sucked being laid off on Christmas Eve.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sports Authority

    Pros

    Selling sports equipment and spreading your knowledge of the products to the customers. Pretty laid back. Don't try to steal.

    Cons

    Management puts stupid demands for ecp's. Extended Coverage Plans. Associates would probably try harder if their were more and bigger incentives.

    Advice to ManagementAdvice

    Change isn't always good.

    Recommends
    Neutral Outlook
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  5.  

    Alright start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Authority part-time for more than a year

    Pros

    most of the people I worked with are nice. Good place for first job. Hiring process was fast.

    Cons

    training or lack there of I was thrown in to the fire when I first joined. They don't take steps to teach you procedures they just hold you accountable and assume you know everything.

    Advice to ManagementAdvice

    training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    My experience working for Sports Authority has been nothing but a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Authority full-time for more than 8 years

    Pros

    Good people and a great discount.

    Cons

    The pay could always be better.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I worked as an associate on the technical level 1 help desk, working with all corporate and store systems

    Former Employee - Support Services Systems Analyst  in  Englewood, CO (US)
    Former Employee - Support Services Systems Analyst in Englewood, CO (US)

    I worked at Sports Authority full-time for more than a year

    Pros

    The help desk has a great team and I learned a lot about Point-of-saie systems.

    Cons

    The leadership team was not very supportive of those of us on the help desk.

  8.  

    Nice Opportunity to Get Experience in Retail Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor  in  Sarasota, FL (US)
    Former Employee - Customer Service Supervisor in Sarasota, FL (US)

    I worked at Sports Authority full-time for more than 3 years

    Pros

    Pretty fast-paced environment. Fellow employees were generally young and interested in sports, so if you fit that mold it was a very fun place to work. You also get an idea of what the retail industry is like. Depending on what department you are in, you could get neat perks (I got discounts on Asics shoes and won a heart-rate monitor). The general discount on merchandise is awesome as well.

    Cons

    I can't think of any cons that aren't intrinsic to working in retail. There are obviously going to be annoying customers, but you'll find that everywhere.

    Advice to ManagementAdvice

    Communicate changes better to employees working in stores.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Horrible Place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Fort Collins, CO (US)
    Former Employee - Cashier in Fort Collins, CO (US)

    I worked at Sports Authority part-time

    Pros

    A few great co-works and mangers.

    Cons

    Management was a joke! Some individuals in management positions should not have been placed there. If something was their fault they would turn it right around and blame it on you. Number driven, it did not matter if your numbers were great the previous day, management seemed to never be satisfied. Pressure to keep numbers and reach goals based on the SCALES system was a stressful because they would threaten to lower you hours.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Annual Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outdoors/Fitness/Service Tech  in  Moreno Valley, CA (US)
    Former Employee - Outdoors/Fitness/Service Tech in Moreno Valley, CA (US)

    I worked at Sports Authority part-time for more than 3 years

    Pros

    It's a fun environment, you get to work with athletic people and help people who want to get out and have fun.

    Cons

    The pay is pretty slim. Reviews come once a year so the opportunity to make more money more quickly isn't very easy

    Advice to ManagementAdvice

    Make sports teams to compete against other stores.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Softlines Visual Team Leader  in  Pembroke Pines, FL (US)
    Former Employee - Softlines Visual Team Leader in Pembroke Pines, FL (US)

    I worked at Sports Authority part-time for less than a year

    Pros

    Discount is awesome and the employees

    Cons

    Expectations as an employee are always high without all the training necessary

    Advice to ManagementAdvice

    Needs stable management that are honest

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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