Sonora Quest Laboratories Reviews

Updated 6 April, 2015
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  • Phoenix, AZ (US)
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3.1
12 Reviews
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Sonora Quest Laboratories President & CEO David A. Dexter
David A. Dexter
4 Ratings

12 Employee Reviews

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  1. Featured Review

    Great company, good career ladder for technical staff. Moved here from another state do to pay and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Laboratory Scientist in Phoenix, AZ (US)
    Current Employee - Medical Laboratory Scientist in Phoenix, AZ (US)

    I have been working at Sonora Quest Laboratories full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Pay - some of the highest pay in the valley for MLS and MLTs and possibly the country (when you also factor in the low cost of living in Phoenix). Pay reaches even higher if you work off shifts, nights, weekends, and/or holidays.

    -Work environment, depending on which hospital you work at (SQL run all the labs at the Banner Hospitals in the valley) is very friendly and relaxed.

    -Career ladder: if you are interested in progressing through the company they do a good job of giving you leadership projects to build yourself up to get promoted if you are interested in leadership. If you aren't interested they give yearly performance-based raises if you just want to be a bench tech that's cool too.

    Cons

    -Occasionally short-staffed.

    -Hiring process is a little cumbersome.

    -As a generalist at some of the smaller hospitals you might not get to do much variety of assays. In fact you won't get to do almost any Microbiology if that is what you like. It all gets plated and shipped off to the central lab at Good Sam to be done. So if you really like Micro, you need to apply to work at Good Sam or Papago.

  2. Off to a bad start at this company and it just got worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mlt in Phoenix, AZ (US)
    Former Employee - Mlt in Phoenix, AZ (US)

    I worked at Sonora Quest Laboratories full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of jobs available with availability to transfer

    Cons

    The company is Lawsuit driven. Everything is about following the letter of the SOP, yet many times the SOP is incomplete, missing or wrong. Yet many a time, supervisors don't follow the SOP themselves. Management looks to cover its rear while throwing employees under the bus.
    Pay is one of the lowest in the area, benefits are only so so. I know 2 Year MLT's making >$25 at other facilities with MS's making $20 here.
    They stress "one of the best places to work in Arizona" yet I know many employees and very few are happy
    Management also biased towards MS's vs MLT's

    Advice to Management

    Don't be so detached from the worker bee's. If there is a dispute between a supervisor and an employee you should have an open mind because the supervisor may just be wrong.

  3. A good place to start, but not sure about staying long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist in Phoenix, AZ (US)
    Current Employee - Phlebotomist in Phoenix, AZ (US)

    I have been working at Sonora Quest Laboratories

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Steady schedule. Benefits. Educational support.

    Cons

    Some members of management are unprofessional and its permitted by HR and upper mamagement. The organization is touted as one of the best employers in the area, but they are really about the bottom dollar. The employees really don't come first. The wages are not up to par and the feeling of being setup to fail is not all that uncommon.

    Advice to Management

    Take the time to listen employees.

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  5. Highly committed lab

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Laboratory Technician in Phoenix, AZ (US)
    Current Employee - Clinical Laboratory Technician in Phoenix, AZ (US)

    I have been working at Sonora Quest Laboratories full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great teams, nice perks, always busy making the shift go by quickly.

    Cons

    My specific lab has terrible shifts, but hard to accommodate with 24 hour a day labs. Generally understaffed.

  6. It is ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Phoenix, AZ (US)
    Current Employee - Manager in Phoenix, AZ (US)

    I have been working at Sonora Quest Laboratories full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Not overloaded with work.

    Cons

    I question sometimes who they promote to leadership positions.

  7. Worked there for one year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phlebotomist in Phoenix, AZ (US)
    Former Employee - Phlebotomist in Phoenix, AZ (US)

    I worked at Sonora Quest Laboratories full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    They cared about their employees and made sure they were adequately trained. Very approachable and willing to help. I enjoyed working for them. They made sure that I always had someone to go to with problems or questions. My supervisor was great and so were her supervisors. The only reason I left was due to a change in contracts at my facility

    Cons

    They liked to micromanage such things as where supplies were placed and how

    Advice to Management

    Pay your employees more

  8. Helpful (1)

    Worst Employer Ever....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phlebotomist in Phoenix, AZ (US)
    Former Employee - Phlebotomist in Phoenix, AZ (US)

    I worked at Sonora Quest Laboratories full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great Benefits. Several locations in the Valley

    Cons

    Over-promised, Overworked, Understaffed, Unprofessional Management. You earn PTO, but do not have the opportunity to use because of the facilities being to understaffed. Constantly threatened about your job security as a way to intimidate you.

    Advice to Management

    You might want to look into what is going on in your facilities. Turn over rate is high.

  9. Good Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Lab Tech II in Phoenix, AZ (US)
    Current Employee - Medical Lab Tech II in Phoenix, AZ (US)

    I have been working at Sonora Quest Laboratories full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of opportunity to move up within the company.

    Cons

    Health benefits are administered by Banner health. There are MANY Dr.’s in the area that will not work with our insurance.

  10. Helpful (1)

    Politicians.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ (US)
    Current Employee - Anonymous Employee in Phoenix, AZ (US)

    I have been working at Sonora Quest Laboratories full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you're a poor employee, you'll have a job there forever. It doesn't matter how much your co-workers make an official complaint.

    Cons

    They pretend to be giving you a raise and a promotion with a new "title" and little pay raise but in reality they are just saying a lot of money by always sending hourly workers home right and their forty hours and keeping except employees for fourteen hours extra every week for you to finish the work yourself. Yet they promote team work Please!

    Advice to Management

    Quit being politicians.
    All the good qualities you claim to be that you advertise, none of your phlebotomists agree with it. I bet the senior leadership group loves it though.
    Maybe you should take a reality look at the bottom of your food chain.

  11. A great place for your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Lab Scientist in Phoenix, AZ (US)
    Current Employee - Clinical Lab Scientist in Phoenix, AZ (US)

    I have been working at Sonora Quest Laboratories full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits
    Decent pay
    Positive work environment and coworker relationships
    Good communication
    An excellent company to start and grow your career and to further your experience in the field of Medical Lab Science.

    Cons

    Sometimes there is to much trickle down from upper management to management to the tech. The current state of Healthcare Reform is causing a higher than normal stress level and morale is definitely being affected.

    Advice to Management

    Upper management should visit the individual labs much more often (currently as little as once a year) and try to talk to people on a more singular level and not at large meetings.

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