Social Security Administration

  www.ssa.gov
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Social Security Administration Reviews

Updated 27 August, 2014
Updated 27 August, 2014
206 Reviews

3.2
206 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Carolyn W. Colvin
26 Ratings

Review Highlights

Pros
  • Work life balance is great if you don't care about salary (in 16 reviews)

  • Benefits were great and flexible work schedule (in 15 reviews)


Cons
  • 500 (I don't understand the arguments that federal employees make out better than private sector (in 6 reviews)

  • Promotions are hard to come by because of budget issues (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration

    Pros

    Okay atmosphere and okay management

    Cons

    pay is not as competitive

  2.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time for more than 10 years

    Pros

    Great job to start with.

    Cons

    I have nothing negative to say.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative  in  Huntsville, AL (US)
    Current Employee - Service Representative in Huntsville, AL (US)

    I have been working at Social Security Administration full-time for more than 3 years

    Pros

    Decent career starting position out of undergrad

    Cons

    Did not like office culture, or working with public

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great place to work, A relatively lowkey, low stress environment. Never take work home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Authorizer  in  Kansas City, MO (US)
    Current Employee - Benefit Authorizer in Kansas City, MO (US)

    I have been working at Social Security Administration full-time for more than a year

    Pros

    flexible hours, no dress code, promotion potential, good benefits, great union,

    Cons

    BA job can be difficult, training is long.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    For the most part, I like to work for this agency as it allows me to help people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Case Technician  in  Chicago, IL (US)
    Current Employee - Senior Case Technician in Chicago, IL (US)

    I have been working at Social Security Administration full-time for more than 5 years

    Pros

    The flexibility, leadership, and available training's are great.

    Cons

    The are various cons in this agency, but growth would be the main one if you don't have connections. In spite how great employee you are, chances to be promoted are slim and none if you don't have connections.

    Advice to ManagementAdvice

    Management should not be able to prevent employees from being promoted to a higher position just because they don't want to lose a certain employees, due to their excellent performance. I have been performing above and beyond management expectations, but I am having hard time to be promoted because according to my director, I am his the best employee, which he can't even imagine to lose. This is totally wrong.

    Recommends
    Neutral Outlook
  7.  

    Not bad, for a federal agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Attorney Advisor  in  Arlington, VA (US)
    Current Employee - Attorney Advisor in Arlington, VA (US)

    I have been working at Social Security Administration full-time for more than 3 years

    Pros

    Excellent health benefits and medical/vacation leave. Secure employment, low-stress work, freedom to slack off.

    Cons

    A crowd of low-performers, bullied by a union that facilitates the continued low performance of its employees. Management is completely oblivious to any concept of improvement and does develop talent or provide assistance to improve lower performance .

    Advice to ManagementAdvice

    Advance full federal employment practice overhaul.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good overtime poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Baltimore, MD (US)
    Former Employee - Anonymous Employee in Baltimore, MD (US)

    I worked at Social Security Administration full-time

    Pros

    Easy to work overtime on weekends and also can have credit hours when you don't have enough leave for time off

    Cons

    Dealing with career government employees can be frustrating. Fixing their mistakes. also had abestos in the building

    Advice to ManagementAdvice

    Listen to the people who do the work

    Doesn't Recommend
  9.  

    Just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Decision-writer  in  Phoenix, AZ (US)
    Former Employee - Decision-writer in Phoenix, AZ (US)

    I worked at Social Security Administration full-time for more than a year

    Pros

    salary and benefits were generally ok; co-workers were nice

    Cons

    work VERY repetitive; not much work-life balance

    Advice to ManagementAdvice

    Work on improving morale among employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Working for the Govenrment is not all it's cracked up to ber

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attorney Advisor  in  Toledo, OH (US)
    Former Employee - Attorney Advisor in Toledo, OH (US)

    I worked at Social Security Administration full-time for more than a year

    Pros

    Stable, great benefits, easy work

    Cons

    Boring, unfullfilling work, can be very political

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
  11.  

    Limited upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative
    Current Employee - Claims Representative

    I have been working at Social Security Administration full-time for more than 5 years

    Pros

    The job is local & excellent pay. Flexible work hours. You can start from 7-9 am and then do your 8 hrs. Small to medium size office environment. They offer "credit hours" which you can earn instead of overtime pay up to 24 hours per pay period and it can be used in lieu of your annual or sick pay.

    Cons

    Limited promotion opportunities. If there is an opening, and if you were not already asked to apply by management or is favored by management, applying is a joke. The postings are required by law to appear impartial, but management already knows who they want to promote. Promotion openings are not true opportunities, just a formality for management to select who they want to move upward. Lots of political games and favoritism. There is no short term disability pay since short term disability taxes are not taken out of our pay so if an employee does not have enough accrued annual or sick leave, it will be unpaid leave unless others donate their time to you.

    Advice to ManagementAdvice

    Offer promotional opportunities to other qualified candidates instead of just your "protege" or friends. The open secret promotion process is creating resentment & dissentions amongst your subordinates.

    Neutral Outlook
    No opinion of CEO

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