Sobeys Reviews

Updated 19 October, 2014
Updated 19 October, 2014
141 Reviews
3.2
141 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sobeys President and CEO Marc Poulin
Marc Poulin
35 Ratings

Review Highlights

Pros
  • friendly environment, flexible hours, clean (in 10 reviews)

  • A very well paying part time job if you're okay with the physical labour as it can get tough (in 10 reviews)


Cons
  • Sobeys does not offer enough full-time positions, they avoid hiring (in 8 reviews)

  • no employee discounts, it would be nice to have a (in 8 reviews)

More Highlights

Employee Reviews

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  1.  

    Good for a first part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Produce Clerk in Waterloo, ON
    Current Employee - Produce Clerk in Waterloo, ON

    I have been working at Sobeys part-time (more than 3 years)

    Pros

    I had pretty reasonable managers in general, and the manager of my department was great. The job was easy but kind of rewarding in a way; when the department looked good and you knew you contributed to that it was pretty cool. I had some good co-workers, made a new close friend. It is hard to get fired. Flexible scheduling, my boss always followed my availability.

    Cons

    I did get raises every 500 or 1000 hours or something like that, but when minimum wage went up I lost them...and still haven't gotten them back (even though I was clearly their best part-timer). I deserved to earn more than most of the lazy people I worked with, Sobeys will hire anyone for a part-time position; ANYONE. Which you might say makes sense since it is just part-time but in all other things they seem to hold themselves to standards, not with employees. Someone here said you get too few breaks; that is a lie, at least at my store, maybe they are all different. I had TOO MANY breaks, I didn't take half of them.

    Advice to ManagementAdvice

    Hire better people, reward your good employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    A well paying part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Order Selector in Milton, ON
    Current Employee - Order Selector in Milton, ON

    I have been working at Sobeys part-time (less than an year)

    Pros

    A very well paying part time job if you're okay with the physical labour as it can get tough. Ability to pick how much you work - 7 hour shifts, 2 (min) - 4 (max) shifts per week ,afternoons or nights, must work 2 days of Fri-Mon; you won't get bombarded with hours if you don't want them. Part-timers must work all stat holidays but trust me you will want to at 2.5x your regular wage.

    Cons

    Starting out for the first couple months is horrible as you start on the bottom of the seniority list, meaning you're in the freezer. You get payed $1 extra and some guys prefer to work in there but I personally hate it. If you can stick it out for a few months it gets better.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Very unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Calgary, AB
    Former Employee - Operations Manager in Calgary, AB

    I worked at Sobeys full-time (more than an year)

    Pros

    Company had good values. Paid me $56,000 per year.

    Cons

    Higher ups in the company have poor communication

    Advice to ManagementAdvice

    Communicate with your employees

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Few beneficial features of this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Waterloo, ON
    Current Employee - Cashier in Waterloo, ON

    I have been working at Sobeys part-time (more than an year)

    Pros

    - Young, fun coworkers
    - Understandable and reasonable rules and regulations
    - given feedback on how to improve in your position
    - able to put your own spin on how you provide customer service

    Cons

    - disrespect from management
    - little flexibility in hours and time-off
    - favouritism (bosses befriend some of their staff and then treat them better than others)
    - very little chance of pay being raised
    - no personal connections being made by management
    - rarely a clean place to work
    - management lacks the ability to understand their staff's needs
    - hardly any chance to move up in ranks within the store/department

    Advice to ManagementAdvice

    Compensate for your worker's needs, especially for students. Students are so often treated poorly in regards to respect to their hours and need for time off. Students, whether they are in high school or post-secondary, are in need of a balance between work and school, this is too often neglected within the Sobeys workplace. A better attempt at understanding your workers needs is necessary and needs to be taken care of ASAP.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Very well organized company, but prices are expensive.

    Current Employee - Produce Clerk in Ottawa, ON
    Current Employee - Produce Clerk in Ottawa, ON

    I have been working at Sobeys part-time (more than an year)

    Pros

    Friendly staff, regular hours, flexible schedule.

    Cons

    a lot of night and weekend hours. Good for students or part-time work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Decent student job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Edmonton, AB
    Current Employee - Cashier in Edmonton, AB

    I have been working at Sobeys part-time (more than 3 years)

    Pros

    The best reasons to work here are the flexibility that this company provides with respect to hours, time off, and so on

    Cons

    Some of the many cons to working here are the very low pay, hours being cut often completely without warning, mistreatment from customers, coworkers, and management alike, among other things

    Advice to ManagementAdvice

    Some advice that I would give to the management would be to stop treating young employees as disposable and to understand that many customers are being deceitful in their slandering of employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Place holder while in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seafood Clerk in Halifax, NS
    Current Employee - Seafood Clerk in Halifax, NS

    I have been working at Sobeys part-time (more than 3 years)

    Pros

    Co-workers were great, worked here while a student.

    Cons

    Workplace drama, seems to happen no matter what store. Sometimes even centered around dept. managers.

    Advice to ManagementAdvice

    Performance based salary review would be amazing. What motivation do I get to actually clean the coolers, do temp checks, try and upsell product, when there's no consequence if I dont and no benefit if I do? I'm done college now though, and make double that wage, maybe the low pay was good motivation to get me outta there.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Beneficial experiences, can be stressful and gives you a real look at the world in which we live today...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative/Cashier in Ottawa, ON
    Current Employee - Customer Service Representative/Cashier in Ottawa, ON

    I have been working at Sobeys part-time (more than an year)

    Pros

    -Depending on what department you are in (I am in the front-end working as a customer service clerk/cashier), school life can be accommodated
    -Benefits are offered after 1000 hours of work for both full-time and part-time employees
    -0.5 cent raise in Ontario for every 500 hours worked
    -Paid and unpaid breaks
    -Sometimes you get a free lunch or free snacks
    -Always something new to learn
    -The uniform could be a lot worse
    -Lots of good managers but a few that are on a power trip
    -Lots of other little benefits, etc (that can be found in the employee handbook, probably accessible online as well)
    -Gain life experience and skills that will further your career/work and personal life and inspire you to pursue higher education, because you realize that most people who work in grocery stores ultimately hates their lives and they tends to take it out on other employees because they have no one else to talk down to, so that they can feel good about themselves

    Cons

    -No say about the amount of hours you get whether it be a little or a lot (hours gets cut a lot with no notification or word from management

    -Management does not value the few workers there who wants full-time hours and are reliable and trustworthy to show up on time and do their jobs, instead they rather keep everyone part-time and have everything done half-way

    -Management avoids hiring full-time employees like plague

    -Not being "allowed" to have a drink with you at the cash (water bottle). Humans are required to stay hydrated, yet Sobeys expect cashiers to drink water only when they are on the brink of desperation, thereby reducing productivity from the cashiers

    -Not allowed to wear nail polish, despite the fact that cashiers are touching money all day, one of the dirtiest things on this earth, but no no, nail polish is not allowed because they do not want their cashiers to look well groomed and manicured, instead they should have ragged nails that shows dirt under neath because of the constant touching of various items

    -Management does not hire professional cleaners to clean the store, instead they expect employees to clean the store, and while I am not saying employees would not do a good job, there is only so much that an employee can do with a mop, bucket and some paper towel, in comparison to what an actual cleaning company with professional and adequate tools could do. And in turn the store is always constantly failing audits due to lack of "cleanliness" around the store

    -Management is constantly hiring high-school kids (so the company can save a few dollars, I am assuming) who does not know the value of a job, these kids constantly quit with out giving any notice, and constantly leaves one or many department short staffed. Every few months there is a frenzy of hiring new people, training new people, having to give new uniform to these people and have them quit because of the lack of hours, due to the fact that management always over hires when they rehire again, so everyone's hours gets cuts to accommodate the newbies who leave anyways, and the cycle repeats itself constantly

    -Working the Customer Services desk has many more responsibilities than doing just cashier (selling and redeeming lottery tickets (sometimes as many as 50 tickets per customer), listening to and dealing with customer's complaints as the come in to the store to do returns and refunds, answering and forwarding phone calls that comes to the store (the store does not have automated answering system, someone always answers right away), dealing with customers coming into the store with questions and special needs and need for special assistance, renting out rug doctor machines, booking and logging of the community room for customers, writing rain checks, doing store announcements for on sale items, etc. and on top of that still being a regular cash check out that serves just as many customers as a regular cash check out. Yet there is NO DIFFERENCE IN PAY FOR employees despite the fact that the CUSTOMER SERVICE CLERK does so much more.

    -Store policies has lots of stupid rules and requirements, for instance a person can return something to the store without a receipt and as long as we carry the item we will refund the the amount, on to a gift card that they can use in the store or at other stores owned by Sobeys. Working at the customer service desk you have to deal with people trying to scam the store regularly, and repeat customers who return stuff to the store that they bought else where because of this incredibly stupid no receipt policies

    -Store does not ever reduce perishables in order to look like a "high-class" store and therefore has lots of food in the bakery, produce and meat department go to waste.

    Advice to ManagementAdvice

    -Happy employees make for return customers
    -Stand behind your employees and at least pretend that you care about them
    -Stop giving customers all the rights
    -Do more surprise audits
    -Make it easier to transfer into another department within the store
    -Offer "camping" periods where other employees switch departments so they can educate themselves about what the other does and can appreciate and understand the different levels of service that occurs within a store
    -Take the time to talk to floor employees as they are they ones that interact with the customers more than any other employees in the store and they are the ones that influences whether a customer will shop there or not
    -Better pay for Front-End staff and cashier as they are the ones that deal with all the crap, it's easier for people to pretend to be happy when they aren't just living pay check to pay check

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Edmonton, AB
    Current Employee - Assistant Manager in Edmonton, AB

    I have been working at Sobeys full-time (more than 8 years)

    Pros

    Freedom to give both negative and positive opinions to management.

    Cons

    Lack of communications from head office

    Advice to ManagementAdvice

    Communicate with your stores and employees. They are who keep you going

    Recommends
    Negative Outlook
    Disapproves of CEO
  11.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sobeys full-time (more than 10 years)

    Pros

    Great benefits and salary great coworkers

    Cons

    Too much red tape day to day.

    Recommends
    Neutral Outlook
    No opinion of CEO

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