Sleep Number by Select Comfort

  www.sleepnumber.com
  www.sleepnumber.com
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Sleep Number by Select Comfort Reviews

Updated 26 September, 2014
Updated 26 September, 2014
152 Reviews
2.8
152 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sleep Number by Select Comfort President & CEO Shelly Ibach
Shelly Ibach
68 Ratings

Review Highlights

Pros
  • Great product with great concept and innovative product (in 20 reviews)

  • My roommate calls Sleep Number the "apple" of the bed industry (in 15 reviews)


Cons
  • Horrible upper management starting with District Managers (in 16 reviews)

  • Most District Managers are out of touch and can destroy you and your store if they want (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good opportunities for those willing to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Plymouth, MN (US)
    Current Employee - Customer Service Associate in Plymouth, MN (US)

    I have been working at Sleep Number by Select Comfort full-time for more than 3 years

    Pros

    Opportunity for growth and advancement

    Cons

    Executive leaders don't listen to the feedback of customer facing employees

    Advice to ManagementAdvice

    Listen!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator
    Former Employee - Project Coordinator

    I worked at Sleep Number by Select Comfort as a contractor for less than a year

    Pros

    I really enjoyed the people I worked with and the projects I worked on.

    Cons

    I didn't see anything negative while I worked there; I don't have any cons to give.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Wish I could give zero stars.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sleep Number by Select Comfort

    Pros

    Compensation. The bed is worth the money. My direct manager is the only person who had any idea what was going on.

    Cons

    This company is blinded by the benefits of their product. Management has no time for anyone but themselves. It's a rat race that pays no mind to the people actually bringing ideas to the table, and then upper management takes all the credit. Turn around times are ridiculously short. It's pitiful. A toxic work environment that no one should have to endure.

    Advice to ManagementAdvice

    Pay attention to your staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Asheville, NC (US)
    Former Employee - Store Manager in Asheville, NC (US)

    I worked at Sleep Number by Select Comfort full-time for more than 5 years

    Pros

    Helping people get a better nights sleep

    Cons

    The corporate side of the business does not care about what is happening at a store level. Retail hours. Most of the stores are in malls.

    Advice to ManagementAdvice

    Felt I was walking on egg shells the 7 yrs I was there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Irmo, SC (US)
    Former Employee - Anonymous Employee in Irmo, SC (US)

    I worked at Sleep Number by Select Comfort full-time for more than 10 years

    Pros

    First of all, the product is great. I have and always will be a fan of the Sleep Number bed. The company itself has a great management team who encourages employees to do their best and promote them based off of their strengths. I personally wouldn't be where I'm at if it wasn't for my 10+ years with this organization. They are well structured throughout, offer great benefits, and offer very competitive pay as well.

    Cons

    There's not many to list. It can be difficult to move up within the manufacturing facilities due to the overall lack of staff positions, which is to be expected with any company.

    Advice to ManagementAdvice

    Keep doing what you're doing!

    Recommends
    Positive Outlook
    Approves of CEO

    Sleep Number by Select Comfort Response

    Mar 14, 2014Human Capital

    Thank you for your review. It is great to read your positive feelings towards Sleep Number, and thank you for spending 10 years with us!

  7.  

    Management Heart in the Right Place, but Poor Execution

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleep Number by Select Comfort full-time for more than a year

    Pros

    Still has a small company feel even with steady growth. Product innovation is highly encouraged.

    Cons

    Limited opportunity for movement.
    R&D time seems too rushed.

    Positive Outlook
  8.  

    Sleep Number has come a long way from days past.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleep Number by Select Comfort

    Pros

    The company is continuing to move in the right place.

    Cons

    Pay your managers more salary.

  9. 1 person found this helpful  

    Great products...promising future!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Private  in  Minneapolis, MN (US)
    Current Employee - Private in Minneapolis, MN (US)

    I have been working at Sleep Number by Select Comfort full-time for more than 3 years

    Pros

    After the exciting introduction of the new bed at CES, I am feeling re-energized and excited about our future.

    Cons

    2013 was a tough year...glad to get it behind us.

    Advice to ManagementAdvice

    Empower leaders at all levels to make decisions...you have a talented and capable team.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Former Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Sleep Number by Select Comfort full-time for more than 5 years

    Pros

    Great products, strong family-like store environment, good pay

    Cons

    Business leadership not the best in past few years, changes with upper level management not making the smartest decisions

    Advice to ManagementAdvice

    You get what you pay for and those of us that stuck in there and brought the company back from desperate times a few years back should be respected and appreciated for our service, not let go because me are costing you a little bit more money each month. We were worth what were paid

    Neutral Outlook
    No opinion of CEO
  11.  

    Good retail job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Baltimore, MD (US)
    Former Employee - Store Manager in Baltimore, MD (US)

    I worked at Sleep Number by Select Comfort full-time for more than 3 years

    Pros

    If you like making people's lives better and love sales, it's a great place to work. Job load is fairly easy once you get products down. Hours stay consistent throughout the year unlike a lot of other retailers.

    Cons

    Not a lot of room to move up.

    Recommends
    Neutral Outlook
    Approves of CEO

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