Glassdoor is your free inside look at Shoppers Drug Mart reviews and ratings - including employee satisfaction and approval ratings for Shoppers Drug Mart CEO Domenic Pilla. All 175 reviews are posted anonymously by Shoppers Drug Mart employees.
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Domenic Pilla
I worked at Shoppers Drug Mart part-time for more than 3 years
Pros – Amazing discount and products and lots if charity fundraising
Cons – If your pt supervisor you normally get stuck work closing shift on weekends
Advice to Senior Management – Communication
2013-06-07 22:12 PDT
I have been working at Shoppers Drug Mart full-time for more than a year
Pros – good people and good environment.
Cons – no time to lunch or even bite.
Advice to Senior Management – should reserve break times.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-02 22:00 PDT
I worked at Shoppers Drug Mart part-time for less than a year
Pros – Shoppers durg mart has well managed work friendly environment. One will enjoy working here and interacting with customers and provide excellent customer service.
Cons – Very low pay to staff working in store other than manager
Advice to Senior Management – Increase wage rate to other staff working in store too.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-28 05:34 PDT
I have been working at Shoppers Drug Mart as a contractor for more than a year
Pros – Growth opportunities, challenge, excellent benefits
Cons – Communications can sometimes be better.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-24 05:48 PDT
I worked at Shoppers Drug Mart full-time for more than 3 years
Pros – great support from the district manager and upper management.
Cons – Associate owners can make or break the experience, Associate owners can run the store like drill sgt. and cross the line on how to treat people with no check and balance for them to be held accountable. Some aweful people who should not be in their position.
Advice to Senior Management – be more careful selecting the associates and give them the proper hr training.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-25 08:54 PDT
I have been working at Shoppers Drug Mart full-time for more than a year
Pros – Solid team of reps.
Car allowance, gas card
Pleasant people
Rewarding field to be in.
Manage your own time.
Cons – Very disorganised.
Low morale in team building. General negativity all over
Inappropriate commission structure. Base is very low, targets are high.
Advice to Senior Management – Make better efforts in happy employees. Make budget cuts appropriately.
Yes, I would recommend this company to a friend
2013-05-28 21:03 PDT
I worked at Shoppers Drug Mart part-time for more than a year
Pros – -flexibility with hours
- long shifts
Cons – -no room for growth
- get stuck working til midnight because you're a part-timer
Advice to Senior Management – have a better system to rotate part-time cashiers so they don't get stuck with the same shifts.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-11 17:55 PDT
I worked at Shoppers Drug Mart full-time for more than 8 years
Pros – love dealing with the customers, some good staff
Cons – very poor pay, way too much responsibility for rate of pay, very greedy company, not enough staff to keep store easy to shop, corporate office seems to care more about $$$ than customers, exta mile program is a joke as this was never done at my location on regular basis, most staff does not even know that it exists. nominees still on board from over a year ago. no recognition for anything good or bad, not appreciated, always want something else from you. (more work, extra duties)
Advice to Senior Management – look after your employees as they are the backbone of your business, pay them fairly
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-06-05 17:04 PDT
1 person found this helpful
I worked at Shoppers Drug Mart full-time for more than a year
Pros – if you love costumer service....Shoppers clientele is the best!!
and the discount
Cons – No communications between manager and employees whatsoever. They expect you to be perfect and to meet all the requirements but they never do.
Never meet their promises
you supposed to get a raised after probation... (after a year never got it)
Advice to Senior Management – you supposed to lead by example.
No, I would not recommend this company to a friend
2013-05-06 16:59 PDT
1 person found this helpful
I worked at Shoppers Drug Mart full-time for more than 7 years
Pros – Free parking, easy to access location.
Cons – Management overhead at the Head Office is growing. Regular employees carry more tasks for less pay.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-21 08:07 PDT
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No thanks – I'll just look around