Shoppers Drug Mart

  www.shoppersdrugmart.ca
  www.shoppersdrugmart.ca

Shoppers Drug Mart Reviews

Updated 15 October, 2014
Updated 15 October, 2014
317 Reviews
3.3
317 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shoppers Drug Mart President & CEO Domenic Pilla
Domenic Pilla
60 Ratings

Review Highlights

Pros
  • 30% discount was nice for buying light groceries and cosmetics (in 28 reviews)

  • 30% discount is great, but that's the only pro I can think of (in 12 reviews)


Cons
  • Head office putting too much work, no time to actually enjoy the job (in 16 reviews)

  • When do I have time actually to serve customers and provide superior customer service (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Working at Shoppers Drug Mart Post Office I have gained experience in working in an environment where you have to multi task and be patient with your customers,I have learned to appreciate everyones needs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Post Office Clerk in Toronto, ON
    Current Employee - Post Office Clerk in Toronto, ON

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    The pros about working in the post office is you gain the knowledge how the mail system works. You are able to advice people who dont know anything about it.

    Cons

    The cons about the post office is. Having to deal with customers who are not patient. Who want things done on their own time and their way. At the end of the day you as the employee have to have the patients.

    Advice to ManagementAdvice

    One thing i would share is the post office can get extremly busy, and for those who do not have the skills to deal with long line ups . I woulf advise management to have more then 1 employee work until closing time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Overall great experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart

    Pros

    Great company lots of support.

    Cons

    More and more responsibilities in cosmetics. Getting harder to keep up with demands.

  3.  

    Good enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receiver in New Westminster, BC
    Current Employee - Receiver in New Westminster, BC

    I have been working at Shoppers Drug Mart full-time (more than an year)

    Pros

    Good company
    No big problems
    Nice people

    Cons

    Schedule change everything week
    No dental care

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Mixed feelings - the good, bad and ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Toronto, ON
    Current Employee - Coordinator in Toronto, ON

    I have been working at Shoppers Drug Mart full-time (more than 5 years)

    Pros

    Employees get a company discount at any Shoppers Drug Mart location, they offer flexible benefits, the office puts on seasonal charity sales, there are sampling of products at times, coworkers are excellent.

    Cons

    No training, promoting finger-pointing and attacking behaviour, expected to work crazy hours at times without any thanks or acknowledgement, difficult to grow out of certain positions, workload increasing, job grades being lowered across the board.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Terrible. This company treats its employees like garbage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Toronto, ON
    Former Employee - Cashier in Toronto, ON

    I worked at Shoppers Drug Mart part-time (more than an year)

    Pros

    The people were nice and the 30% discount was nice. I worked at two different shoppers and found that one shoppers was a much better work environment than the other.

    Cons

    One of the biggest cons I would say is definitely that as a cashier that you don't get paid to count till. That's 15 minutes part of your shift that you don't get paid for - even though you're suppose to stay until the end of your shift. That is totally unfair and rips off employees. There is no formal way to give feedback to management. Cashiers would get in trouble for long line ups when management would only put 2 cashiers on staff. Management seemed to blame everything on employees and not take into consideration their own faults. Also, it's also annoying that Cosmetics is always upset at cashiers when people buy make up products at Cash. What are we suppose to do send them away?

    Advice to ManagementAdvice

    Start paying employees what they deserve - considering they have to work to 12am in the morning. There has to be a way for management to be evaluated as well.

  7.  

    Feeling happy to work in store 0613

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Boutique Expert in Markham, ON
    Current Employee - Beauty Boutique Expert in Markham, ON

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    Co workers, supervisors are very nice.
    Beauty boutique manager is awesome, never giving you hard time.

    Cons

    Nothing has been improved, absolutely no complaints at all, I'm so proud of working in this store.

    Advice to ManagementAdvice

    No advice, everything is doing great.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Approachable employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Store Cashier in Toronto, ON
    Current Employee - Front Store Cashier in Toronto, ON

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    I learned how to work on Lottery Machine. Learn about Optimum Cards. There is a lot of promotions.

    Cons

    Doing the changes on prices for promotions everyday.

    Advice to ManagementAdvice

    Consider someone working as File Maintenance regular check of price tags.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Needs some management skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Supervisor in Kelowna, BC
    Current Employee - Cash Supervisor in Kelowna, BC

    I have been working at Shoppers Drug Mart full-time (more than an year)

    Pros

    I work here cause it is close to home. The benefits and discounts are good if you can get full time. The people I work with are great.

    Cons

    My biggest challenges are the hours. Also I find the communication in the store needs a lot of work.

    Advice to ManagementAdvice

    I think that the upper management should connect more with the employees and look at what employees need to balance their home life. I find at my age the working nights then having to open is not fair.

    Negative Outlook
    No opinion of CEO
  10.  

    good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cosmetic Manager in Toronto, ON
    Current Employee - Cosmetic Manager in Toronto, ON

    I have been working at Shoppers Drug Mart full-time (more than 10 years)

    Pros

    professional, high standards, fair pay

    Cons

    high demands, work life balance difficult at times

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Should have never applied.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser in Thunder Bay, ON
    Former Employee - Merchandiser in Thunder Bay, ON

    I worked at Shoppers Drug Mart part-time (less than an year)

    Pros

    30% discount was nice for buying light groceries and cosmetics.
    Good hours
    That was about it.

    Cons

    I found the store I was working at very "clicky" and had a high school mentality even though the majority of the people working there were middle aged women.
    Training was awful, the manager quickly skimmed through everything and had to basically learn the rest on my own.
    Store owner told me I was working to slow when I had only been there for a week and still learning where everything went.
    High turn-over rate so being short staffed was something you had to get used to.
    needless to say I only worked there for only 2 months because it was just simply awful.

    Advice to ManagementAdvice

    Learn to take the time to train your staff properly and maybe they'll stay for longer than a few months.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at Shoppers Drug Mart? Share Your Experiences

Shoppers Drug Mart

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.