Schwan's
2.1 of 5 190 reviews
www.theschwanfoodcompany.com Marshall, MN 5000+ Employees

Schwan's Reviews

Updated Apr 11, 2014
All Employees Current Employees Only

2.1 190 reviews

                             

35% Approve of the CEO

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Dimitrios Smyrnios

(17 ratings)

17% of employees recommend this company to a friend
190 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "As well as all of the great people behind the scenes working on the operations crews"
    in 10 reviews
  • "Great company good benefits pay is good"
    in 8 reviews
Cons:
  • "Long hours,working and driving through all types of weather conditions"
    in 32 reviews
  • "Upper management is micro-managing like crazy"
    in 15 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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  • No Opinion of CEO

2 people found this helpful  

A decent place to start out a career in sales.

Anonymous Employee (Current Employee)

I have been working at Schwan's

ProsGood compensation depending on the job title, flexibility in scheduling of hours.

ConsToo much expected of field employees, too many incompetent field employees. Too many hours demanded when incompetent fellow employees drop the ball (Drivers, CSR's, Merchandisers, etc.)

Advice to Senior ManagementTry to focus on the work/life balance of your field employees more, not just your administrative staff.

No, I would not recommend this company to a friend

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Good Solid Company

Anonymous Employee (Current Employee)

I have been working at Schwan's full-time for more than 8 years

ProsSolid Company.
Great Products, Home Service and Consumer Brands- Some world class products!
Good Equipment.`

ConsAs good as any other company out there.
All companies are changing and investing.

Advice to Senior Management#1 Priority must be Culture! "Employees"
Culture = Safety, Culture = Profit

Yes, I would recommend this company to a friend

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Positive

Sales Representative (Current Employee)

I have been working at Schwan's full-time for less than a year

ProsGreat size company- not too big, not too small. Good people working in the field. Solid products and getting better. Good benefits also.

ConsPay could be better for the amount of work, but that's the life of commission sales. Also limited growth opportunities within the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Losing its Luster

Sales Manager (Current Employee)
Bloomington, MN (US)

I have been working at Schwan's full-time for more than 5 years

Prosvariety of food types it produces, lots of R&D resources to work with

ConsIt is so hard to get the highest quality management candidates to relocate to MN, so Schwan's repeatedly settles for mediocre management types (who have been let go from other companies) to fill senior roles. This leads to a viscious cycle of repeatedly turning over employees and making short sighted decisions which negatively impact the businesses.

Advice to Senior ManagementHire great people. Use best practices. Stop changing course all the time. Play to the company's strengths, do not dwell on its weaknesses. And--for goodness sake--have some checks and balances over decisions management employees are making.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Very mixed feelings

Customer Service Manager (Former Employee)
Clayton, DE (US)

I worked at Schwan's full-time for more than 3 years

ProsDiscount on products (20%)
Customer interaction
Good quality support on corporate level

ConsLocation general management was insensitive, Co workers critical of each other and unwilling to help weaker members.

Advice to Senior ManagementUpper management needs to teach the local and district management on the Home Service side how to handle their people. I had 2 major deaths in a 13 month period and the location general management was not sensitive to my needs and expected me to return to work in 3 days. Did not care when economy turned and a lot of customers either stopped service and or reduced their service level. Lost my routes for six months, and when I received them never mind my personal needs for conseling. The location general manager was insensitive. All he cared about was the dollar.

No, I would not recommend this company to a friend

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route sales representative

Rsr (Current Employee)
Billings, MT (US)

I have been working at Schwan's full-time for more than 10 years

Proswork with some real good hardworking people, have a great boss who care about us,
get to know a lot of good people,

ConsThis used to be a great job, now it has become a struggle to go to work with a good attitude. I have worked for this company for 15 years and made chairman's club for 13 of them. Corporate now micro-manages everything and they have no clue what is going on at the ground level, I could probably get fired for writing this because it is against company policy for us to write or say anything derogatory about the company, but I believe that is against freedom of speech, I have already been reprimanded by upper-management for speaking my mind. This company is going down hill fast, and I expect it will be going up in flames soon.

Advice to Senior ManagementLook at this company's past, it used to be a great company. You are so caught up with pushing everyone to on-line ordering and getting everyone's e-mail address that you are alienating our customers by this. let us RSR,s get back to doing our job and then maybe this company can be saved.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Approves of CEO

 

On our way from good.... to great!

Anonymous Employee (Current Employee)

I have been working at Schwan's full-time for more than a year

ProsGreat passion in the people that work here every day to make this a great company. Pride in who we are and where we are headed... Great products... and great focus -- every day, we are resolved to grow advocacy from our employees, customers and consumers!

ConsChange is always difficult... Some in our field have struggled to understand that what's good for the employee, but bad for the customer or consumer.. is ultimately bad.

Advice to Senior ManagementKeep moving our business forward! Onward and upward!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Horrible

Customer Sales Distributor (Current Employee)
Saint Louis, MO (US)

I have been working at Schwan's full-time for more than 8 years

ProsThis company has fallen so far down in the last five years i'm not sure there is anything positive to say.

ConsSupervisors micro manage from home. Had two raises in eight years. Pay is not competitive with similar jobs. Salary means you are expected to work 10-12 hour days at a minimum. Routes have gone to 20-25 deliveries a day with a 6 hour window to get them done. More and more is expected of you without anything extra in return.

Advice to Senior ManagementActually LEAVE your house and earn that 115k salary you get for doing absolutely nothing!!! You preach safety, yet we are told to drive unsafe trucks so the company can save repair cost!!! Safety should come before sales!!!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Schwans Lies and misleads people.

RSR (Current Employee)
Jackson, MI (US)

I have been working at Schwan's full-time for more than a year

ProsGreat benefits, but pricey for what you get

ConsHere is what Schwans does to get you to work for them. They send you out with someone with highly productive routes. They say how everyone can achieve these results. Then you fall for the bait and hook. You are given a route that someone else ran into the ground. In Jackson MI we had reps violating the EBT rules and giving free items to customer for buying what the RSR asked them for. If you like myself are honest you wont break the law or rules and you route system falls apart. They also charge a 1.75 delivery fee. This fee is hidden to the customer by some RSR's. In the time I worked for Schwans I saw one RSR fired for drinking on the job and many others lying to customers like " We are having a sales contest and I need your support" when there is not a contest happening. Ask to see anything that shows a contest is actually happening.
     I do not want to come off ass a sour grape kind of guy, but I am saying the truth. Here is an example of other things Schwans does to its employees. We are required by the DOT to punch out and take a 30 minute break everyday. We are not to do ANY work while on break. Schwans tells us you have to make 10 calls per day to customers you are going to see that day and the next so they know you are coming. No "We cannot tell you to do this on your lunch break, but that would be the best time to call."
     Schwans DOES NOT CARE ABOUT THE SAFETY OF ITS EMPLOYEES!!!! When a new set of tires or a major safety repair concern that will affect their bonuses they will put the repair off. Example June Of 2013 the DOT was doing stepped up patrols for violations. When this week came the supervisor for the depot would not let me drive my truck one day during this time. I asked he why and he said well I know you told me your steer tires were bad, but they are unsafe now. He further said matter of fact I am afraid to drive the truck to get the tires changed. That tells you how much an employees safety matters.
     In closing you can make decent money at Schwans and they have great benefits. Just remember all that matters to them is money. You are just a means to get more.

Advice to Senior ManagementUpdate your truck fleet. Put the safety of your employees first. Stop saying it and do it.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Lack of Integrity & Chasing Pennies to stay alive - STAY AWAY (Pizza share is on downward slope)

Anonymous Employee (Current Employee)

I have been working at Schwan's full-time for more than 5 years

ProsFree food - for now at some places

Trying to knock off products others have created with a different twist might bring volume

ConsMediocre (at best) management - Operations / Finance
Probably pointed to isolated areas where they are located and are left to compromise with the talent they get - many folks in these locations cannot work elsewhere so they remain / or they can only attract those in the back portion of their careers - to coast until retirement

Advice to Senior ManagementRaise the bar on management performance to deliver - not ONLY about the what you are doing - but HOW you are doing it.
Sad state of affairs with most directors employed there - wake up and realize WHAT you DONT have

– I'm not optimistic about the outlook for this company

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