Sam's Club Reviews

Updated 28 August, 2014
Updated 28 August, 2014
1,031 Reviews

3.0
1,031 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
312 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 45 reviews)

  • The oppurtunity to learn every aspect of the job and business Decent pay and benefits (in 33 reviews)


Cons
  • Once you become salaried forget having work life balance (in 24 reviews)

  • The one thing I got tired of was the constant push for Plus memberships or credit applications (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I love Sam's Club!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club part-time

    Pros

    Loved the culture, company values and I felt like a grew as a person there

    Cons

    Nothing loved every minute I worked at this establishment

    Advice to ManagementAdvice

    You people are doing a wonderful job. You have done everything great!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    I love working at Sam's club we are family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Check Out Supervisor Team Lead
    Current Employee - Check Out Supervisor Team Lead

    I have been working at Sam's Club full-time for more than 3 years

    Pros

    We are like a family at Sam's we have great mangers and benefits. I enjoy working with the public .

    Cons

    Not having enough help. We need to hire people that want to work

    Advice to ManagementAdvice

    Hire more people.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club

    Pros

    great place to work for

    Cons

    leadership managers promotions perks

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  5.  

    sams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cart Associate  in  Houston, TX (US)
    Former Employee - Cart Associate in Houston, TX (US)

    I worked at Sam's Club full-time for more than a year

    Pros

    good company to work for

    Cons

    40 hour max work hours

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    management has a hard time listening to associate input.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Cutter  in  Las Vegas, NV (US)
    Former Employee - Meat Cutter in Las Vegas, NV (US)

    I worked at Sam's Club full-time for more than 3 years

    Pros

    Has great benefits like stock,401k and vacation

    Cons

    starting salaries are very low.schedules and shifts vary from week to week

    Advice to ManagementAdvice

    when you tell an associate to own their business actually listen to what they have to say.

    No opinion of CEO
  7.  

    Great job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    flexible working hours for students

    Cons

    no days off during peak seasons

    Advice to ManagementAdvice

    Listen to more to the floor associates

  8.  

    Great for college kids while in college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    The hours are not to bad since they close at 8:30pm most days and early on sundays.

    Cons

    Management is terrible and they do not look towards people going to college as future managers. Its totally by whom ever then want or like.

    Advice to ManagementAdvice

    Pay your employees better and increase management numbers so the employees have management there to support them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Straight forward responsibilties expect as a Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Sylmar, CA (US)
    Current Employee - Cashier in Sylmar, CA (US)

    I have been working at Sam's Club part-time for less than a year

    Pros

    $ 10 an hour
    Co worker are kind and helpful people
    Flexible hours
    Free Memebership
    Not too hard of a work load

    Cons

    Supervisors or COS which are called at Sam's Club, are not all helpful or kind. They show favoritism and it is clearly visible.

    Some managers are worst. Rude, unhelpful, and moodly most of the times. Sad to say, but most managers are not trustworthy people.

    Avoid the Cashier and Membership positions, which the only position expected to sell membership and credit card. And your job depends on how well you sell.

    Advice to ManagementAdvice

    Please think about using words of encouragment, not continually point out our flaws

    Having realistic expectations

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Houston, TX (US)
    Current Employee - Assistant Manager in Houston, TX (US)

    I have been working at Sam's Club full-time for more than a year

    Pros

    Benefits, good pay, salary, paid vacations, room to grow with the company

    Cons

    Long hours, no set lunch, called in on your off day, very demanding, short staffed

    Advice to ManagementAdvice

    Planning and execution is key. Stay ahead of the ball.

    Approves of CEO
  11.  

    Ehhh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club part-time

    Pros

    Above average retail pay & free membership thats about it.

    Cons

    No where near enough pay for the work they want us to do.

    Recommends
    Negative Outlook
    Disapproves of CEO

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