Sam's Club
3.0 of 5 814 reviews
www.samsclub.com Bentonville, AR 150 to 499 Employees

Sam's Club Reviews

Updated Apr 22, 2014
All Employees Current Employees Only

3.0 814 reviews

                             

58% Approve of the CEO

Sam's Club President and CEO Rosalind G. Brewer

Rosalind G. Brewer

(229 ratings)

53% of employees recommend this company to a friend
814 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Good pay, flexible hours, front end manager is very nice and understandable"
    in 40 reviews
  • "The oppurtunity to learn every aspect of the job and business Decent pay and benefits"
    in 27 reviews
Cons:
  • "Was pushed to the limit to sell credits and plus memberships since the club was doing terrible"
    in 47 reviews
  • "Also it is very difficult to get a full time position unless you're willing to work overnight"
    in 36 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great !

Cart Attendant (Current Employee)
Altoona, PA (US)

I have been working at Sam's Club full-time for more than 3 years

ProsI like the challenges of working here. Family atmosphere, Managers have high standards for the club.

ConsSometimes there is a heavy workload when you are working by yourself to keep everything up to task.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

NA

Anonymous Employee (Current Employee)

I have been working at Sam's Club

ProsPaid very well, pretty flexible schedule

ConsHigh stress retail environment, nothing else

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Thankful for the career building experience

Anonymous Employee (Current Employee)

I have been working at Sam's Club full-time

ProsThey are very family oriented, personal growth is great, benefits are good.

ConsThere are no cons about working at this company

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1 person found this helpful  

Loved working with the members

Cashier (Former Employee)
Kansas City, MO (US)

I worked at Sam's Club full-time for more than 3 years

ProsLoved working with the members, That made it worth going in each and every day, to get to know them on a first name dasic, to have them looking for you each time they come in

ConsManagment didnt really care about their employees

Advice to Senior ManagementCare more about the people working for them, they have familys to take care of, and their work daily wondering when the day come when they have to worry about their jobs, because managment tries to find many ways to get rid of certain people, to bring in the people they want

Yes, I would recommend this company to a friend

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I enjoyed the flexibility of my job and the relationships built with employees over my 13 years there.

Anonymous Employee (Former Employee)
Houston, TX (US)

I worked at Sam's Club full-time for more than 10 years

ProsBenefits were my main perk. I also enjoyed the diversity of the employees.

ConsThe one thing I got tired of was the constant push for Plus memberships or credit applications.

Advice to Senior ManagementAppreciate the regular memberships as much as the Plus. I feel the member is pushed too much to upgrade.

Yes, I would recommend this company to a friend

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Great place to work if you are motivated and driven to learn and grow.

Intern (Former Employee)

I worked at Sam's Club full-time for less than a year

ProsGood pay and benefits are possible while improving your customer service skills. There are several opportunities to learn and great incentives if you are willing to work hard.

ConsSchedules are not always consistent week to week, and as is with most businesses who directly interact with customers, rude comments may be a day to day experience.

Advice to Senior ManagementConsider lengthening the training. Associates who are better prepared with provide better outputs. Consider the voices of the smallest individuals even if it appears to go against the traditional way Sam's has operated over the years.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Great co-workers

Cafe/Bakery Associate (Current Employee)
Memphis, TN (US)

I have been working at Sam's Club part-time for more than a year

ProsGreat group of co-workers. Will be trained for lots of different things within dept. get to meet all types of indivuals.

ConsWill work you too many hours if you let them. No great benefits or vacation time. Only 30 mins for lunch.

Advice to Senior ManagementLonger lunch

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Cashier/Optician

Optical Associate (Current Employee)
Durham, NC (US)

I have been working at Sam's Club part-time for more than a year

ProsI love the atmosphere and all my managers. It's easy to get and pick up hours and there's plenty of opportunities to advance or move to another department.

ConsIf you're a cashier the COS are really hard about selling pluses and upgrades.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good place to work for

Team Leader (Former Employee)
El Paso, TX (US)

I worked at Sam's Club full-time for more than 5 years

ProsGood pay and great people to work with. Benefits are decent, if you can get them. Hiring process is relatively fast, faster when they're in desperate need of bodies.

ConsOften the employees are spread really thin to maximize profits, and pad numbers so corporate doesn't bring down the thunder on the management team. Also it is very difficult to get a full time position unless you're willing to work overnight. There doesn't seem like there's a lot of upward movement so most of the full time employees are long term(10+ Years) and aren't going anywhere.

Advice to Senior ManagementMake sure you are willing to allocate duties and not micromanage team leaders and lower management. The best managers are the ones willing to take the heat if the team fails not deflect blame onto others. You still come off as a failure.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Selling membership. Working with people

Anonymous Employee (Current Employee)

I have been working at Sam's Club

ProsEnjoyed the work and taking to people

ConsChanging schedule. Too short hours

Advice to Senior ManagementBetter pay

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Glassdoor is your free inside look at Sam's Club reviews and ratings - including employee satisfaction and approval ratings for Sam's Club CEO Rosalind G. Brewer. All 814 reviews are posted anonymously by Sam's Club employees.