SSE

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SSE Reviews

Updated Jul 27, 2014
All Employees Current Employees Only

3.5 22 reviews

100% Approve of the CEO

SSE CEO Alistair Phillips-Davies

Alistair Phillips-Davies

(6 ratings)

78% of employees recommend this company to a friend
22 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great place to work

    Anonymous Employee (Former Employee)

    ProsJob stability, staff discounts, share save opportunities,

    ConsIn my department the management structure could have been better

    Advice to Senior ManagementCreate a more regular open door one-on-one interaction with management

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    life changing

    Anonymous Employee (Current Employee) Inverness, Scotland (UK)

    ProsI get to go to work knowing i'm always progressing forward, always learning and always growing. I work with a great bunch of lads that look after me and are always there if I need any help. In my view there's no problems with getting time off as long as I let them know in advance. generally everyone has been extremely friendly to me.

    ConsIt can take a while for things to get done in terms of getting the information your needing or equipment things like that. right now things are a little sporadic as we're a bit short of team members.

    Advice to Senior ManagementConsider improving the speed we get notified of important information.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    Great company, poor middle management!

    Customer Service Advisor (Current Employee) Havant, England (UK)

    ProsAs long as you hit your targets and put in the effort you do get recognition and possible new opportunities. The company invest a lot of time and money on existing employees.

    ConsDue to a lot of pressure, some middle management don't recognise these individuals allowing for that work ethic and enthusiasm to go unnoticed, leading to loss in morale!

    Advice to Senior ManagementGet to know what motivates each of your employees and use this to generate good morale and results. Now what their goals and take a genuine interest in helping them reach it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Twenty years of blood, sweat and tears

    Billing Account Manager (Current Employee) Basingstoke, England (UK)

    ProsMy colleagues make every day enjoyable, and we all enjoy getting things done as a team, and making sure our customers get the best possible service.

    ConsThe software we have to use is not always up to the job, and the management need to relax, and allow the experienced staff to use their own judgement whenever possible. Communication is key and making sure the staff have the necessary tools to perform at the required standard.

    Advice to Senior ManagementUse the loyalty and experience of your staff to your advantage, instead of encouraging them to leave (VER) and replacing them with young, eager but less experienced staff, who don't necessarily have the best interests of the company at heart.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Work hard and you can go far

    Analyst Programmer (Current Employee) Havant, England (UK)

    ProsGreat working atmosphere, people are generally good, obviously there are going to some poor ones. Staff benefits are really good and include, sharessave scheme where you buy share s at a 20% discount, shares sip buy 3 shares and they give you 6 free ones (yes 6 free!!), pension where at minimum they match but long service means I put in 6% and they 12%. Staff discount on energy bills, holiday plus so you can buy up to 2 weeks extra holiday, car lease scheme.......need I go on.

    I started 14 years ago in the call centre, planned to stay 6 months....now work in It on £500 million project to deliver smart meters and earn 4 times what I did when I started. I have industry recognised skills and could probably go else where and earn more money but I love working for them.

    ConsToo many freeloaders whose managers are not strong enough to manage them out. Change can be resisted by those not engaged.

    Advice to Senior ManagementContractor's are not always better value, make sure you take the time to review sse employees views before renewing contract. Create more junior positions to give progression to unskilled staff.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Career Opportunities
    • Approves of CEO

     

    SSE gets the 5 STAR work review from me!

    Assurance (Current Employee) Cumbernauld, Scotland (UK)

    ProsI love the passion and work ethic of the individuals who work for the business and the fantastic support that you receive to develop your skills and prepare for the next step up.

    ConsEmployee discount for Gas and Electric is still more expensive for me to go with SSE :(

    Advice to Senior ManagementListen to your people, they are the HEART of the business :)

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Excellent company to work for, fallen into a career.

    Project Support (Current Employee) Portsmouth, South East England, England (UK)

    ProsFantastic opportunities for progression, once becoming an employee there are unlimited benefits an intensives to perform.

    ConsAs with many companies this size it is very difficult to prove yourself, and to be given bigger challenges and opportunities.

    Advice to Senior ManagementThe company has already started to offer improvement courses to it employees, this is a great scheme, which I think could be built on, making these opportunities possible for more people who are dedicated to the company

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    "Passionate, the will to succeed in a challenging environment"

    Team Manager (Current Employee) Basingstoke, England (UK)

    ProsProgression, team work ....colleagues are from all different walks of life with all different levels of experiences which makes it the more interesting.

    ConsI feel I am an exceptional manager with many different attributes which will help the progression of the Business unit I work in , however I feel I have been let down with career progression.

    Advice to Senior ManagementTrust in your teams and managers to lead and display a passion for 5* customer service and after care and deliver sustainable and efficient performance for our tomorrow which in turn will help our growth and retention.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    sse is a great place to work , with great benefits with friendly staff and management

    Customer Service Advisor (Current Employee) Basingstoke, England (UK)

    Prosgreat packages, going to work is like being with family as co-workers are lovely and always willing to support each other,

    Consjob roles and working hours change way too regularly , once you think your settled things change so you cant get comfortable, targets that are set are achievable but at very high standards which sometimes are hard to reach

    Advice to Senior Managementbe more understanding , listen to your employees and consider their needs as well as the business, think emergency leave needs to be based on the individual and time needed for holiday to be accepted could be reduced

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    I loved working for SSE

    BR Resolver (Former Employee) Basingstoke, England (UK)

    Prosfriendly staff that worked together in teams & some management are there to listen to you whether it be work issues or , the variation of different positions within the company kept the boredom at bay

    Consmanagers are too young .. they may know their jobs but does not have any people skills, being a long term employer i encountered family illness issues & SSE did not support me, SSE pledge to look after their staff .

    Advice to Senior Managementlisten to your staff & make them feel that they are valuable as there were very few that did this to me

    No, I would not recommend this company to a friend

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