SHI International

www.shi.com

SHI International Reviews

Updated 27 January, 2015
Updated 27 January, 2015
124 Reviews
3.2
124 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
88 Ratings

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Great place to work, definitely somewhere that fits into my long-term career goals (in 7 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Upper management is part of a good ole boys club that came from one of SHIs competitors (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International full-time (more than a year)

    Pros

    Top level leadership is good. Internal systems are good cutting edge IT is actually used in everyday business. Work from home policies were very good.

    Cons

    The company lacked direction would change at the drop of a hat. Sales positions are a revolving door most people are out the door in two years or less.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Okay place to cut your chops

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time

    Pros

    Vibrant culture, people care about one another for the most part. Lots of vendor sponsorship and events which allow for networking opportunities.

    Cons

    -Middle & senior management is very green in most districts/regions
    -Metrics are prioritized over sales results
    -Not enough "selling time" due to manditory office days and other events/activities unrelated to actually selling product/solutions to customers.
    -Lots of "hand-holding" versus given the tools to succeed and being treated as an adult.
    -Unless you live in Austin or NJ, limited opportunity for career progression
    -Culture of 'working 24x7'. Not being responsive to email while on vacation is frowned upon which can lead to burnout.

    Advice to ManagementAdvice

    Relize that sales results are the key driver towards profitibility. Too many 'flavor of the week' type campaigns which distract focus from key objectives of which the campaigns should be ancillary to.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Junior Sales role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Toronto, ON
    Current Employee - Account Executive in Toronto, ON

    I have been working at SHI International full-time (more than a year)

    Pros

    Flexibility and earning potential and the opportunity to develop a roster of clients in a local market. Long leash, and the autonomy to succeed. Transparent quotas, and the ability to be setup for long term success.

    Cons

    Market is saturated, and there is loads of rep turnover. Go to market strategy is simplistic, and does not resonate with customers. Too much emphasis on metrics versus actual selling. Very young and green leadership team, with not a lot of selling experience.

    Advice to ManagementAdvice

    Leadership team is inexperienced and does not have enough direct sales experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good company, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Cleveland, OH (US)
    Current Employee - Account Executive in Cleveland, OH (US)

    I have been working at SHI International full-time (more than a year)

    Pros

    SHI has great leadership and tremendous resources. You're given ample opportunity to build your business and have a wealth of internal technical contacts to support your efforts. As a large (and still growing) reseller, SHI is committed to getting to the top and bringing its top contributors with them. The culture is second to none, and they make sure to embody the "work hard, play hard" mantra at every possible opportunity.

    Cons

    Large size and rapid growth can often lead to growing pains. In SHI's case, the challenge falls to the sales managers and reps to ensure that growth quotas are met despite changing focus and shifting resources. I would say that the only drawback to SHI as a whole is that their business system is still very dynamic and not fully developed. Give them time, and they'll be unstoppable. From a field perspective, the technical resources available are limited (again as a result of rapid growth).

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company! Great learning experience! You can make serious coin if you work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Inside Sales Account Manager in Austin, TX (US)
    Former Employee - Senior Inside Sales Account Manager in Austin, TX (US)

    I worked at SHI International full-time (more than 3 years)

    Pros

    Young Fun Culture, Technology Centric, Opportunity to make really good money and sweet rewards(aka SPIFFs),

    Cons

    Inside Role can lead to burn-out if not careful
    Advancement to outside role in Austin can be slim, better chances if you move outside of Texas

    Advice to ManagementAdvice

    Culture is King, keep the culture!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    SHI was a great experience and enjoyed it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at SHI International full-time (more than 3 years)

    Pros

    - Selling great products that can project you into a better role down the line
    - Work with great teams
    - Good job of adapting to changes in Technology

    Cons

    - Too much Micro Management
    - Too much focus on selling items that dont make AE money (example: Commodity Hardware)
    - Turnover on inside teams

    Advice to ManagementAdvice

    Listen to your Sales people.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    SHI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobility Sales Specialist in Somerset, NJ (US)
    Current Employee - Mobility Sales Specialist in Somerset, NJ (US)

    I have been working at SHI International full-time (more than a year)

    Pros

    company that is growing year after year
    positive working environment

    Cons

    concerns about career pathways and rooms for growth within

    Recommends
    Neutral Outlook
  9.  

    Inside Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time (more than a year)

    Pros

    Everyone is young and ambitious mostly college graduates. Company puts a great emphasis on being socially exciting with fun company parties, HH team outings, and great rewards.

    Cons

    Do not drink the "kool-aid" that the trainers give you in the in early months. They like to say you will be making lots of money early on, but realistically won't be making anything for atleast 8-9 months and that's not saying much. This job is gruelling and demands alot of time and energy, and upper management only care for metrics. Cold calling sucks.

    Advice to ManagementAdvice

    Grade everyone realistically on an achievable metrics scale especially for newer account representatives.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    I have been working at SHI International full-time (more than a year)

    Pros

    Energetic organization
    Revenues are growing so for now, things look exciting.
    Excellent place if you are in your 20's and can survive on 50k per year.

    Cons

    Commission only environment doesn't work for Solution sales.
    Lackluster compensation plan
    Still feels like a transactional sales company trying to say they are solution oriented one overnight and not changing enough to invest in the right talent to accomplish.
    Lots of talk, short on execution.
    Inexperienced management

    Advice to ManagementAdvice

    If you want quality solution sellers, must have a more cohesive Sales Strategy, more competitive commission package and base salary in line with competitors.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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