Ryan, LLC Reviews

Updated 27 August, 2014
Updated 27 August, 2014
203 Reviews

4.0
203 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ryan, LLC Chairman and CEO G. Brint Ryan
G. Brint Ryan
174 Ratings

Review Highlights

Pros
  • Ability to set your own schedule and manage your own work-life balance (in 37 reviews)

  • The MyRyan program creates a flexible work environment that fits your schedule (in 29 reviews)


Cons
  • Ryan raves about work/life balance but doesn't let everyone take advantage of the myRyan work from home platform (in 8 reviews)

  • The commission/bonus structure isn't for the risk-averse (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Provides and excellent opportunity to learn about sales tax and share this knowledge with our clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Client Support Services  in  Toronto, ON
    Current Employee - Manager, Client Support Services in Toronto, ON

    I have been working at Ryan, LLC full-time for more than 10 years

    Pros

    Employees are encouraged to make suggestions for improvement or make to make changes to imporve processes and are allowed to run with new endeavors or initiatives without much interferece from senior management. Whenever an employees takes charge of a new initiative they are typically acknowledged for their efforts.

    Cons

    In some situations senior management agrees to or decides to take on some work or project without consulting the groups affected or considering the current capicity of the groups involved.

    Advice to ManagementAdvice

    When action items are assigned at Town Hall meetings a report back to the employees should be made to keep them informed on the status of the action item. When senior management accepts a meeting they should do their best to attend the meeting or send a note they will not be attending. Too often meetings are accepted by senior management and they do not show up. Where they do show at a meeting they are almost always late.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Not what it appears to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Ryan, LLC full-time for more than a year

    Pros

    Best in Class service to clients. Strong Marketing. Has all the tools to be a great place to work.

    Cons

    Company politics and a wild west approach to sales make this a difficult place to work. With such rapid growth into other countries, the philosophies of Ryan H/O to do not transfer to their international branches.

    Advice to ManagementAdvice

    Listen to the employees that leave your company. With such a great product and service the main reason people leave is leadership.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Working at Ryan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Mississauga, ON
    Current Employee - Consultant in Mississauga, ON

    I have been working at Ryan, LLC full-time for less than a year

    Pros

    MyRyan - allows a work-life balance, especially if you have a young family.
    Some of the best professionals in their field work at Ryan. Excellent atmosphere and work ethics.

    Cons

    Very aggressive recovery measures - if you generate money for the firm all is well, otherwise expect to be out rather quickly.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good company if you like tax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Dallas, TX (US)
    Current Employee - Consultant in Dallas, TX (US)

    I have been working at Ryan, LLC full-time

    Pros

    Work life balance, lucrative bonuses if you get on the right team, client services

    Cons

    Work is mundane and boring, lots of data entry and invoice pulling

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Find Experience to be Inconsistent but Optimistic About the Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Ryan, LLC full-time for more than 8 years

    Pros

    Ryan is a growing and innovative company in the professional tax services space that provides great service because they are not encumbered by the "Big 4" mentally of billable hours and conflicts between the public and client interest. Ryan is deeply focused on client service and this is evident in the firm's approach through client surveys. Having worked in the Big 4, the Big 4 never dedicated this much care and resources to understanding clients and truly asking for feedback.

    MyRyan is a great program that allows for results-oriented focus and not an hours focus. As long as you are creating value and bringing results, most people do not care where you work.

    If you are willing to develop yourself in a specialty niche, this is definitely the place for you. Ryan's programs and educational focus do allow for people to develop a 'go to market' speciality.

    Cons

    Ryan is on a big acquisition spree but is still headquarters-focused meaning all the other 30+ offices are second fiddle to the Dallas office. With the rapid growth, infrastructure is lagging to the point where it can be frustrating to have assistance with simple things.

    Most Principals earned the position because they had a niche that made some money for the firm. In today's professional tax services environment, most of them have no idea how to introduce other services outside their particular practice area or collaborate with other Principals or managers. In many cases, ideas brought to them are shot down because of ego's or they happy making the money they are making. It can be very frustrating not being a Principal because of the mentality of many Principals.

    Brint Ryan is a true visionary but can't say the same for most of the senior leaders including Principals. This is unfortunate because there are great people that bring awesome ideas each and every day.

    Honestly, I think a significant portion of the Ryan experience is going to be dependent on your service line and particular group, as others have noted. Based on observation and talking with others, it varies considerably and believe this is because Ryan's hiring model does not always take into consideration the emotional intelligence quotient for leading people.

    Advice to ManagementAdvice

    Unless the Principal mentality changes, I see many managers leaving in the coming years because of lack of opportunity or ability to actually own work.

    A $1 billion company with lagging infrastructure is asking for disaster if the right information technology, recruiting and career development support does not exist.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company across all departments and philosophies, with a medium-above average application of it's MyRyan program.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Dallas, TX (US)
    Current Employee - Intern in Dallas, TX (US)

    I have been working at Ryan, LLC as an intern for less than a year

    Pros

    MyRyan is a reality for lots of employees, and there really is a meritorious environment. Lots of employee benefits, great PTO offerings.

    Cons

    Bonuses, and whether one advances or not is based solely on luck of the draw/who one knows. If you get stuck on a team in an industry such as retail, your bonuses will be lower than that of those in Defense Contractors or Oil and Gas. But it's worth the risk. Also lack of Administrative assistants means Associate Consultants, as well as Consultants must do extremely menial tasks for weeks on end.

    Advice to ManagementAdvice

    Don't forget people on the lower level who drive your company, and remember to communicate on their level, despite the companies lofty future goals.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Too political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ryan, LLC full-time

    Pros

    It's good for a person right out of school because you learn a good deal about the consulting side of the tax business. It's nice for learning audit process, etc. that you will be able to take with you to a better opportunity.

    Cons

    It's incredibly political and if you're not in the Dallas office, you're a nobody. Egos dominate the culture, so much so that you're better off hiding than you are raising your hand to do more work. They make a big deal of their "flexible work place" but in truth, if you take a vacation you will come back to judgmental looks and backhanded comments. Advancement seems to come from beating someone else down far more than from merit or hard work.

    Ryan is also quite fond of lawsuits against clients and against other firms. When you go interview other places, they will be a bit wary of you with that on your resume. It's not the end of the world, because they will also assume you have good industry knowledge. However, just be cognizant of the possibility that someone at a different firm will have had a bad experience with Ryan.

    If you end up on a good team who makes the company alot of money and you get big bonus checks all the time, then it's great (presumably). But if you end up on the other kind of team, which is more likely, your time at Ryan is done before it begins, for all intents and purposes. Really, the most important day at your time with the company is the day they assign you to your team when they hire you. Something you have zero control over. You will be viewed almost instantly as a burden and they will push you out one way or another.

    Advice to ManagementAdvice

    Improve staff retention by incorporating an advancement system that involves more than simple luck.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Ryan is a great firm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryan, LLC

    Pros

    Ryan is focused on maintaining a flexible work-life balance which allows you to maximize your focus on your career and personal life. To help maximize your career, Ryan provides a wide range of training which can help you grow as a professional. If you are willing to work and grow as a professional then Ryan is a great firm for having a successful career.

    Cons

    It can take some time to build up a consistent stream of monthly bonuses, so the first year or so the amount of monthly bonuses can be infrequent which makes the overall compensation not look as good.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX (US)
    Current Employee - Anonymous Employee in Dallas, TX (US)

    I have been working at Ryan, LLC full-time for more than 3 years

    Pros

    Work life balance, opportunity for growth, etc.

    Cons

    you eat what you kill. In other words, you aren't just handed a large salary and told to get to work. you have to work and earn what you make.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Growth

    Current Employee - Executive Assistant  in  Plantation, FL (US)
    Current Employee - Executive Assistant in Plantation, FL (US)

    I have been working at Ryan, LLC full-time for less than a year

    Pros

    Good Pay, Good Salary, Good Start for Graduates.

    Cons

    Small Office, not too many employees.

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