Ryan, LLC Reviews

Updated 25 September, 2014
Updated 25 September, 2014
205 Reviews
3.9
205 Reviews
Rating Trends

Recommend to a friend
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Ryan, LLC Chairman and CEO G. Brint Ryan
G. Brint Ryan
176 Ratings

Review Highlights

Pros
  • Work life balance, lucrative bonuses if you get on the right team, client services (in 38 reviews)

  • My Ryan" allows workers to work from home which leads to employee retention (in 14 reviews)


Cons
  • Ryan raves about work/life balance but doesn't let everyone take advantage of the myRyan work from home platform (in 8 reviews)

  • The commission/bonus structure isn't for the risk-averse (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Provides and excellent opportunity to learn about sales tax and share this knowledge with our clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Client Support Services  in  Toronto, ON
    Current Employee - Manager, Client Support Services in Toronto, ON

    I have been working at Ryan, LLC full-time for more than 10 years

    Pros

    Employees are encouraged to make suggestions for improvement or make to make changes to imporve processes and are allowed to run with new endeavors or initiatives without much interferece from senior management. Whenever an employees takes charge of a new initiative they are typically acknowledged for their efforts.

    Cons

    In some situations senior management agrees to or decides to take on some work or project without consulting the groups affected or considering the current capicity of the groups involved.

    Advice to ManagementAdvice

    When action items are assigned at Town Hall meetings a report back to the employees should be made to keep them informed on the status of the action item. When senior management accepts a meeting they should do their best to attend the meeting or send a note they will not be attending. Too often meetings are accepted by senior management and they do not show up. Where they do show at a meeting they are almost always late.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Not what it appears to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Ryan, LLC full-time for more than a year

    Pros

    Best in Class service to clients. Strong Marketing. Has all the tools to be a great place to work.

    Cons

    Company politics and a wild west approach to sales make this a difficult place to work. With such rapid growth into other countries, the philosophies of Ryan H/O to do not transfer to their international branches.

    Advice to ManagementAdvice

    Listen to the employees that leave your company. With such a great product and service the main reason people leave is leadership.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Working at Ryan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Mississauga, ON
    Current Employee - Consultant in Mississauga, ON

    I have been working at Ryan, LLC full-time for less than a year

    Pros

    MyRyan - allows a work-life balance, especially if you have a young family.
    Some of the best professionals in their field work at Ryan. Excellent atmosphere and work ethics.

    Cons

    Very aggressive recovery measures - if you generate money for the firm all is well, otherwise expect to be out rather quickly.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Intern at Ryan LLC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Ryan, LLC as an intern

    Pros

    Very flexible work environment with great people working in the office.

    Cons

    Sometimes difficult to coordinate with HR if you are in a different office.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Smart people, driven environment, with great application of technology to enable work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dallas, TX (US)
    Former Employee - Anonymous Employee in Dallas, TX (US)

    I worked at Ryan, LLC full-time for more than 3 years

    Pros

    If you are on a team that has the support or is managed by the more tenured leadership, this can be a great company with many great experiences for a young professional.

    Cons

    As the company has grown, it has become difficult to move up, and politics plays a big role in upper management. Many of the large accounts are managed by partners that have been at the firm for a long time, and get paid a significant amount of money based upon the work of others, and very little of their own effort.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Amazing flexibility!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant, Sales and Use Tax  in  Los Angeles, CA (US)
    Former Employee - Senior Consultant, Sales and Use Tax in Los Angeles, CA (US)

    I worked at Ryan, LLC full-time for more than 5 years

    Pros

    Great flexibility that allows you to achieve results without a focus on hours in the office. Working from home is easy and encouraged.

    Cons

    Due to out of office work environment, newer employees may have a difficult time learning, adjusting, etc.

    Advice to ManagementAdvice

    Create stronger development and training programs that assist new employees with a transition to Ryan. Otherwise, you will lose new employees that feel lost.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company if you like tax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Dallas, TX (US)
    Current Employee - Consultant in Dallas, TX (US)

    I have been working at Ryan, LLC full-time

    Pros

    Work life balance, lucrative bonuses if you get on the right team, client services

    Cons

    Work is mundane and boring, lots of data entry and invoice pulling

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Find Experience to be Inconsistent but Optimistic About the Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Ryan, LLC full-time for more than 8 years

    Pros

    Ryan is a growing and innovative company in the professional tax services space that provides great service because they are not encumbered by the "Big 4" mentally of billable hours and conflicts between the public and client interest. Ryan is deeply focused on client service and this is evident in the firm's approach through client surveys. Having worked in the Big 4, the Big 4 never dedicated this much care and resources to understanding clients and truly asking for feedback.

    MyRyan is a great program that allows for results-oriented focus and not an hours focus. As long as you are creating value and bringing results, most people do not care where you work.

    If you are willing to develop yourself in a specialty niche, this is definitely the place for you. Ryan's programs and educational focus do allow for people to develop a 'go to market' speciality.

    Cons

    Ryan is on a big acquisition spree but is still headquarters-focused meaning all the other 30+ offices are second fiddle to the Dallas office. With the rapid growth, infrastructure is lagging to the point where it can be frustrating to have assistance with simple things.

    Most Principals earned the position because they had a niche that made some money for the firm. In today's professional tax services environment, most of them have no idea how to introduce other services outside their particular practice area or collaborate with other Principals or managers. In many cases, ideas brought to them are shot down because of ego's or they happy making the money they are making. It can be very frustrating not being a Principal because of the mentality of many Principals.

    Brint Ryan is a true visionary but can't say the same for most of the senior leaders including Principals. This is unfortunate because there are great people that bring awesome ideas each and every day.

    Honestly, I think a significant portion of the Ryan experience is going to be dependent on your service line and particular group, as others have noted. Based on observation and talking with others, it varies considerably and believe this is because Ryan's hiring model does not always take into consideration the emotional intelligence quotient for leading people.

    Advice to ManagementAdvice

    Unless the Principal mentality changes, I see many managers leaving in the coming years because of lack of opportunity or ability to actually own work.

    A $1 billion company with lagging infrastructure is asking for disaster if the right information technology, recruiting and career development support does not exist.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company across all departments and philosophies, with a medium-above average application of it's MyRyan program.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Dallas, TX (US)
    Current Employee - Intern in Dallas, TX (US)

    I have been working at Ryan, LLC as an intern for less than a year

    Pros

    MyRyan is a reality for lots of employees, and there really is a meritorious environment. Lots of employee benefits, great PTO offerings.

    Cons

    Bonuses, and whether one advances or not is based solely on luck of the draw/who one knows. If you get stuck on a team in an industry such as retail, your bonuses will be lower than that of those in Defense Contractors or Oil and Gas. But it's worth the risk. Also lack of Administrative assistants means Associate Consultants, as well as Consultants must do extremely menial tasks for weeks on end.

    Advice to ManagementAdvice

    Don't forget people on the lower level who drive your company, and remember to communicate on their level, despite the companies lofty future goals.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX (US)
    Current Employee - Anonymous Employee in Dallas, TX (US)

    I have been working at Ryan, LLC full-time for more than 3 years

    Pros

    Work life balance, opportunity for growth, etc.

    Cons

    you eat what you kill. In other words, you aren't just handed a large salary and told to get to work. you have to work and earn what you make.

    Recommends
    Positive Outlook
    Approves of CEO

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