Rue La La Reviews

Updated 20 August, 2014
Updated 20 August, 2014
91 Reviews

3.5
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Steve Davis
45 Ratings

Review Highlights

Pros
  • Creative perks (Sample sales, summer Friday hours, Bagel Fridays) (in 12 reviews)

  • The company offers a variety of great perks like Sample Sales, employee discounts, Thirsty Thursday events and Bagel Fridays (in 8 reviews)


Cons
  • Extremely fast paced environment (I happen to like that type of environment, but not for everyone) (in 9 reviews)

  • Senior management does not voice MAJOR changes to it's employees (in 7 reviews)

More Highlights

Employee Reviews

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  1.  

    Great Summer Internship Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Boston, MA (US)
    Former Employee - Intern in Boston, MA (US)

    I worked at Rue La La as an intern for less than a year

    Pros

    Rue La La's internship program is absolutely the best. Over the summer, I had the opportunity to own many projects and was able to see how my work directly impacted the business.

    What sets Rue's internship program apart, I believe, is the fact that I was given so much responsibility. Team members valued my opinion like I was a regular employee; I never felt like I was treated any lesser because I was an intern here.

    My favorite part about Rue La La is the the people that I got to meet. At Rue, people are welcoming and collaborative. There is a lot of cross-departmental work and everyone seems to know each other's name.

    I would recommend the internship program to anyone looking for a challenging, rewarding internship opportunity in Boston.

    Cons

    I did not observe anything at Rue La La that I would consider as a con. The culture fosters learning and development better than any other program that I have heard of.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    great stepping stone due to the name of company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rue La La

    Pros

    great office space and snack closet (not healthy snacks)

    Cons

    not inclusive for temps/contractors
    not willing to pass on knowledge. I had to pry it out of my team

  3. 2 people found this helpful  

    Growing, successful company that is dedicated to improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee  in  Boston, MA (US)
    Current Employee - Anonymous Employee in Boston, MA (US)

    I have been working at Rue La La full-time for more than a year

    Pros

    People are kind, creative, smart, and have character. Summer Fridays are great. There is a energetic buzz in the office. The employees are dedicated to achieving the goals of the organization and company. They invest in continued learning and education for employees.

    Cons

    Be more modern and competitive with perks, benefits, and office/tech equipment.

    Advice to ManagementAdvice

    Empower people. Provide more access to opportunity. Increase accountability and infuse passion back into the company. This will help employees satisfied and working hard.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Cool Business. Cool People. Cool Company. (Contracted Personnel)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Contract Office Administrator  in  Boston, MA (US)
    Current Employee - Contract Office Administrator in Boston, MA (US)

    I have been working at Rue La La as a contractor for less than a year

    Pros

    Everyone, including the exec team, are very nice and welcoming. I am only one a 3.5 month contract and I have heard from others that contracted people can sometimes become full-time. Its a young company and its really cool to see it grow and feel like I am part of something bigger. Also people are very helpful and are very willing to answer questions.
    There are a lot of people that are contracted that I have met, and/or, heard about.

    Additional pros of being contract/ working at Rue:
    Really get to test out the company and makes you want to work extra hard
    Get to participate in sample sales
    Bagel Fridays
    If you are contract in a position you aren't crazy about, it is easy to ask about other departments
    Telling people I work at Rue

    Cons

    It may be due to my position, but I don,t really have any cons. The pay is decent, there is no discount for contract, and, once again this could be due to my position, it is difficult to get more work and tasks..

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    great staff that needs better leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA (US)
    Former Employee - Anonymous Employee in Boston, MA (US)

    I worked at Rue La La full-time for more than 3 years

    Pros

    Lower to middle management works incredibly hard. the office culture can be fun because of the people. there is some training that HR team does and they do take their role fairly seriously. perks include sample sales but those really don't make up for the back breaking hours expected and demanded of staff. the best part of this company is the individuals doing the day in and day out work, the producers, the studio, the retouchers, the writers, the creative team, the IT team, the buyers, the planners, the shipping teams and DC.

    Cons

    Work-Life balance is completely off and unsupportive of private life, families, appointments, illnesses etc. the feeling is that no one cares and it really doesn't matter what occurs in you life Rue La La expects that it is your life. 12-15 hour workdays are the norm here and anything under gets you shunned by peers. weekend work is expected, constantly being on at all hours and answering every email is expected. Upper management is fairly delusional about how to grow and strategize and they still treat it as though it is a fledgling start up. they hurtle through and have high expectations, telling people what to do rather than being motivating leaders. They set these examples from senior management on down the line so all managers adopt this neurotic sense of flustered work and of caring very little for the employees and how to produce innovative work by being motivators rather than diminishers. it's really a shame because they have incredible staff but can't get their heads out of the sand to acknowledge, celebrate, and achieve. In addition there are substantiated rumors that HR and leadership asked current employees to give better ratings and for them to write glowing reviews here to up their status rather than actually doing something worthwhile to change it which is disappointing in itself.

    Advice to ManagementAdvice

    Be a leader not just a boss. you're draining your employees capabilities and energies by scare tactics, demands, and basic wearing down. Inspire your employees. Rue used to have key words to live by none of which were actually put into everyday use or practice starting with the senior management. You have opportunity, stop overworking and underutilizing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great company to work for- motivates you to succeed and contribute to a growing business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rue La La full-time

    Pros

    Everyone works together very well and the teams partner together to get the work done. The business is exciting and it is still growing. There is a lot of opportunity to learn and to contribute to the business.

    Cons

    You have to be ready for a fast-paced environment. Given the nature of the business there are a lot of changes in order to continue to succeed in the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 6 people found this helpful  

    HR is a JOKE!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Boston, MA (US)
    Former Employee - Anonymous in Boston, MA (US)

    I worked at Rue La La full-time for more than 3 years

    Pros

    I have built friendships that will still go on although I'm no longer there.

    Cons

    HR DOES SELECT CERTAIN ASSOCIATES TO WRITE GOOD REVIEWS FOR THEM. This started the last couple of months I was there. The rating was so bad, HR sent out an email asking a selected group to meet in a conference room. There they asked to write a positive review to bring the numbers up. Hence, all of the positive review you're seeing. This is an example of how calculating and manipulating HR is.

    The Creative and HR team are made of high school, cady females. Both teams function off of emotion instead of facts. Very passive aggressive attitude.

    When you approach HR with an issue (feeling you are free to speak candidly and within a safe environment), HR does nothing to help the issue. In fact, they do nothing about at all. They are there to simply protect the managers. The HR team is the source of the negative attitude. They talk unprofessionally about their associates. Because it's an open area, you can catch them doing it. Also, when you think something personal would be kept among your rep and yourself, think twice! They WILL share it with your manager. HR has a way of straddling the fence until it's a choice between the manager and associate. They WILL choose to back up the manager even when the manager is wrong.

    My advice is to keep you issues to yourself until you can find another job if you're already there. For those seeking employment at Rue, DON'T. The drama is not worth it. There is no room for growth and for those who are lucky enough to get promoted, it is just a title change the company makes up. You're actually not learning anything. They longer you are at Rue, consider your career at a halt. Others within your profession grow at a faster pace than you.

    Regarding the Creative team... they are young girls who are clique based. If you don't fit into their high school clique, they will make your life there a living hell. And no one challenges them. NO ONE!

    Advice to ManagementAdvice

    Pay attention to your associate’s needs. Everyone that is in management doesn't always no what they're are doing and should not have the last word. In order to build the company, you must first make the associates feel they can trust you have their best intentions in mind. Right now, you can care less. It's more than a sample sale and employee discount. It's about listening to a problem and actually trying to work to remedy it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Slow at first but a really great place to work everyday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rue La La full-time for less than a year

    Pros

    Big hairy problems to solve
    Supportive managers
    Smart people
    Supportive colleagues
    Great benefits
    Awesome location

    Cons

    Some lingering attachment to the old old ways
    Stagnant brand vision

    Advice to ManagementAdvice

    Talk to each other
    Communicate with other members of the business

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Time for some "fresh" new leaders reporting to the CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rue La La full-time for more than a year

    Pros

    Great perks (but seemed like the people felt entitled to them vs. thankful for them.)
    People are passionate about their roles and what they do
    The Rue brand is well-known; made it fun to tell people where I worked;
    Have a more organized (and better communicated) promotion policy vs. the one-offs that occurred;

    Cons

    Many complained about the hours they worked; but not sure if there's anything the company can do about it; it's the nature of the business.
    Worried about the sustainability of the business due to the high turnover and bodies needed to get the work done.
    Company meetings were awkward and crammed into a small space and 2 floors. Recommend better venue to hold those. Maybe have them quarterly, make them mandatory? Rent a venue?
    Culture seemed very cliquey and people weren't very friendly. People would pass by in the halls and not even say hello or make eye contact to say hi, which was weird.

    Advice to ManagementAdvice

    Advice to management and to the employees: revisit your company's values and start from there.
    Some of the exec leadership seemed up in the clouds; would advise that they spend more time with the people; walk around, actually LISTEN, be more sincere, and approachable.
    Get creative on what to do for work/life balance; could help w/retention and minimize the hiring treadmill efforts
    Make everyone bonus eligible

    Despite the cons and advice, I would still recommend Rue as a good place to work. They had many great pluses about working there; just wished the people realized how good they have it.

    Recommends
    Approves of CEO
  11.  

    Cool, upbeat job environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rue La La

    Pros

    Great perks, great environment, great people, very exciting!

    Cons

    Definitive lack of internal communication & lots of unnecessary systems

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