Royal Mail

  www.royalmailgroup.com
  www.royalmailgroup.com

Royal Mail Reviews

Updated 18 October, 2014
Updated 18 October, 2014
86 Reviews
2.9
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Royal Mail CEO Moya M. Greene
Moya M. Greene
40 Ratings

Review Highlights

Pros
  • Good Benefits, Good Holiday time off (in 5 reviews)

  • work life balance , fresh air, nice to be out doors working with the public (in 3 reviews)


Cons
  • Senior management tend to new employees challenging routes with no guidance (in 6 reviews)

  • heavy work load, manual sorting (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Services in London, ON
    Former Employee - Director of Services in London, ON

    I worked at Royal Mail full-time (more than 5 years)

    Pros

    Provided a public service to others

    Cons

    Highly unionised environment, poor Govt recognition of value of the asset

    Advice to ManagementAdvice

    Keep changing

    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Tedious, unappreciated and unsatisfying work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Royal Mail

    Pros

    Full time permanent direct employees get a larger amount of compensation than might usually be expected. I wasn't one of these, but I did see many people satisfied. Co-workers, whilst disillusioned, are mostly pleasant people with a good work ethic.

    Cons

    Working as a temporary employee, I saw people let go without notice for "underperformance", without being spoken to beforehand. These decisions come from management that you don't ever meet and you never know who they are despite working in the same open plan office.

    I wasn't a victim of the above, but being in close proximity to that sort of behaviour led to a disgraceful work atmosphere.

    Advice to ManagementAdvice

    I would favour a more meritocratic approach to promotion to management level.

    Doesn't Recommend
    No opinion of CEO
  3.  

    A large organisation with lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Graduate in London, England (UK)
    Former Employee - Human Resources Graduate in London, England (UK)

    I worked at Royal Mail full-time (more than 5 years)

    Pros

    The sheer size of the organisation means that you have the opportunity to work in a variety of professions or locations, with the same employer.

    Cons

    The company went through a number of changes and reorganisations, which could be quite stressful at times.

    Advice to ManagementAdvice

    I would suggest the development of a Royal Mail Alumni. This could allow you to manage your employer brand, and stay close to talent you may want to re-employ in the future.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Supportive Company & Colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Post Man in Ware, England (UK)
    Former Employee - Post Man in Ware, England (UK)

    I worked at Royal Mail part-time (less than an year)

    Pros

    Supportive Company & Colleagues, nice work environment

    Cons

    Hard work, very physically demanding

    Recommends
    No opinion of CEO
  6.  

    not a bad place to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Mail (more than 8 years)

    Pros

    can make good money if you have the energy

    Cons

    carreer progression is not as easy as it seems

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Friendly fabulous environment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Indoor Sorter in Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Indoor Sorter in Swindon, Wiltshire, South West England, England (UK)

    I worked at Royal Mail full-time (more than 3 years)

    Pros

    Lots of room for progression and opportunities to make a career of it. Humble and friendly people to help you around and ever grow your social circle.

    Cons

    Progression on becoming a like manager is competitive however extremely beneficial once achieved.

    Advice to ManagementAdvice

    Fabulous environment and atmosphere to work in tho a major thumbs up

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Mail part-time

    Pros

    salary, flexibility,friendly ,overtime and promotion

    Cons

    weather,early morning,stress,timing and work load

    Advice to ManagementAdvice

    be friendly with employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Postman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Postman With Driving in Chester, England (UK)
    Current Employee - Postman With Driving in Chester, England (UK)

    I have been working at Royal Mail part-time (more than 3 years)

    Pros

    Speaking to customers and building relationships
    Good hourly rate
    Good hours
    pension scheme
    bonuses

    Cons

    Only 20 hour contract
    Absorbing rounds now so no chance of much overtime
    Not much scope for promotion.

    Advice to ManagementAdvice

    Whilst I accept things had to change, it would serve Royal Mail management well to not treat the company as a financial exploitation pit, as a lot of customers are already complaining. (Why you turning up this late.etc)

    They will go elsewhere in the long run. No one can live on 20 hours a week and you have a good work force there.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    I left

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in London, England (UK)
    Current Employee - Recruiter in London, England (UK)

    I have been working at Royal Mail as a contractor (less than an year)

    Pros

    You get paid well that is all

    Cons

    Awful company. Full of contractors not knowing what they are doing, people at the top pretend they know what they are doing and make you feel stupid in the meantime, everyone is out to hang you, no opportunity to show your personable side - strange as in Recruitment that's a main contributing factor. A bunch of absolute highly paid con-artists who are conning the public and conning all potential buyers, they lie on their figures and lie to their staff

    Advice to ManagementAdvice

    My advice to Management would be 'Leave!', and let someone who actually wants to save the public money take over and not spend the profit personally

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Once great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Postman in Glasgow, Scotland (UK)
    Current Employee - Postman in Glasgow, Scotland (UK)

    I have been working at Royal Mail part-time (more than 10 years)

    Pros

    Great, once you actually get outdoors.The pay is good for what I do.

    Cons

    Bullying managers are the norm. it's a dead end job as there's hints of redundancy to come, Royal Mail's going from public to private sector.A lot of sickness due stress and wear and tear on people's body's.You must walk about 40- 50 miles a week.

    Advice to ManagementAdvice

    Stop treating your staff as the enemy.Talking to them in a polite manner isn't a sign of weakness.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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