Royal Mail

  www.royalmailgroup.com
  www.royalmailgroup.com

Royal Mail Reviews

Updated 18 December, 2014
Updated 18 December, 2014
95 Reviews
2.9
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Royal Mail CEO Moya M. Greene
Moya M. Greene
44 Ratings

Review Highlights

Pros
  • Good Benefits, Good Holiday time off (in 5 reviews)

  • good pay, good hours, good career opportunities (in 5 reviews)


Cons
  • Senior management tend to new employees challenging routes with no guidance (in 6 reviews)

  • heavy work load, manual sorting (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Services in London, ON
    Former Employee - Director of Services in London, ON

    I worked at Royal Mail full-time (more than 5 years)

    Pros

    Provided a public service to others

    Cons

    Highly unionised environment, poor Govt recognition of value of the asset

    Advice to ManagementAdvice

    Keep changing

    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Tedious, unappreciated and unsatisfying work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Royal Mail

    Pros

    Full time permanent direct employees get a larger amount of compensation than might usually be expected. I wasn't one of these, but I did see many people satisfied. Co-workers, whilst disillusioned, are mostly pleasant people with a good work ethic.

    Cons

    Working as a temporary employee, I saw people let go without notice for "underperformance", without being spoken to beforehand. These decisions come from management that you don't ever meet and you never know who they are despite working in the same open plan office.

    I wasn't a victim of the above, but being in close proximity to that sort of behaviour led to a disgraceful work atmosphere.

    Advice to ManagementAdvice

    I would favour a more meritocratic approach to promotion to management level.

    Doesn't Recommend
    No opinion of CEO
  3.  

    the management on early shift not so great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mail Sorter in Bathgate, Scotland (UK)
    Current Employee - Mail Sorter in Bathgate, Scotland (UK)

    I have been working at Royal Mail full-time (less than an year)

    Pros

    easy job and great company as you make new friends easy

    Cons

    standing long periods off times

    Advice to ManagementAdvice

    dont get on at people that work and talk at the same time also it would be good if they let you pick where you wanted to worked as you end up doing the same place over and over again and it gets really boring.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good if you can block out the old gaurd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Posty in London, England (UK)
    Current Employee - Posty in London, England (UK)

    I have been working at Royal Mail full-time (more than 3 years)

    Pros

    Potential to earn well if you are very fast and fit.

    Cons

    Culture of working in the office is bad. Bad atmosphere.

    Advice to ManagementAdvice

    Share workloads better including more experienced staff.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    I am working this company from last 7+ years and it has a great diversity culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operational Grade Employee in Slough, Buckinghamshire, South East England, England (UK)
    Current Employee - Operational Grade Employee in Slough, Buckinghamshire, South East England, England (UK)

    I have been working at Royal Mail full-time (more than 5 years)

    Pros

    Working for Royal Mail is very beneficial in terms of learning new skills everyday. Own dedication and enthusiasm will bring the growth in career here.

    Cons

    Royal mail is a national company and has a great network for their customers. As it has over 150,000 employees working for it from a very diverse cultures and traditions from different nations.
    Down side of it is on number of occasions it has been found a lot of favourtisim in here. That is the reason it does not give a chance to everybody fairly to grow in their career.

    Advice to ManagementAdvice

    Career Ladder should be always open for totally on the basis of competency & persons caliber.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good pay, Good pension, totally unsatisfying career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in London, England (UK)
    Current Employee - Operations Manager in London, England (UK)

    I have been working at Royal Mail full-time (more than 10 years)

    Pros

    Good pay
    Nice Pension Scheme
    Job Security

    Cons

    dead end job
    Lack of fulfilment
    Difficult to move elsewhere

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Back to the dark days of trade unionism. RM has diminished power and control.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ML4
    Current Employee - ML4

    I have been working at Royal Mail full-time (more than an year)

    Pros

    Lots and lots of benefits and schemes for the employees. Employee welfare and Health&Safety are a top priority.

    Cons

    All the focus and pressure is put on managers and none on the opg grade.
    You will work one of 3 shifts and its very hard to change to alternative once settled.
    CWU has a level of influence and control that does not allow management to carry out their daily duties.

    Advice to ManagementAdvice

    Remove the corruption that runs rife amongst senior management / cwu. Some employees / managers i worked with have been at RM for 30 years+ and they are as thick as thieves with the cwu. selling out workers rights for their mutual benefits.

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    Difficult to change and death by community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in London, England (UK)
    Current Employee - IT Manager in London, England (UK)

    I have been working at Royal Mail full-time (more than an year)

    Pros

    Good pay and office locations that's about it. I'm actually struggling to write the minimum 20 words glass door requires here!

    Cons

    Limited vision or real innovation desire to win in a compeitive market. Position is effectively managing decline much like the letters business.

    Advice to ManagementAdvice

    Build a clear vision , get buy in and trust your staff to deliver the vision

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Diminishing opportunities for progression due to continued downsizing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in London, England (UK)
    Former Employee - Operations Manager in London, England (UK)

    I worked at Royal Mail full-time (more than 10 years)

    Pros

    Front line roles well paid for non specialised roles in comparison to similar employers, opportunity to progress to management roles, trade union, good policies for employees.

    Cons

    Constant reviews and downsizing means that all management roles especially those in operations are taking more and more responsibility for no extra pay, be willing to work at least 60 hours for 40 hours pay. recent reviews have even seen benefits pot removed and down grading, which has left staff and management disheartened.

    Advice to ManagementAdvice

    stop breaking employment law by withdrawing peoples pay and benefits, company is losing its mix of experience and attracting new blood.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)

    I have been working at Royal Mail full-time (more than 3 years)

    Pros

    Work experience, whether positive or negative, dependent on team and boss.

    Cons

    A lot is dependent on WHO you know.
    Slow promotion prospects. Not many opportunities for promotion.

    Recommends
    Neutral Outlook
    No opinion of CEO

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