Reynolds American

  www.reynoldsamerican.com
  www.reynoldsamerican.com
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Reynolds American Reviews

Updated 6 August, 2014
Updated 6 August, 2014
227 Reviews
3.4
227 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Reynolds American Chairman, President, & CEO Daniel M. Delen
Daniel M. Delen
36 Ratings

Review Highlights

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 32 reviews)

  • Great pay and benefits, but don't think it's long term (in 11 reviews)


Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    HR Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Winston-Salem, NC (US)
    Former Employee - Anonymous Employee in Winston-Salem, NC (US)

    I worked at Reynolds American full-time for more than 5 years

    Pros

    The company offers great pay and benefits including health, dental education assistance, flex time, etc. I had the opportunity to work with some wonderful co-workers.

    Cons

    The company frequently downsizes so layoffs happen every couple of years. Ongoing employees frequently have long tenures so there is little opportunity for advancement made more pronounced because of the diminishing number of positions caused by downsizing. People smoke in the office.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Awesome experiences and opportunities have been provided to me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Winston-Salem, NC (US)
    Current Employee - Director in Winston-Salem, NC (US)

    I have been working at Reynolds American full-time for more than 10 years

    Pros

    I am allowed to do my work without constant oversight. I have the opportunity to help other employees

    Cons

    Work-life balance is very challenging!

    Advice to ManagementAdvice

    Continue to be transparent and provide opportunites to high performing employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great experience and training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Reynolds American full-time for more than a year

    Pros

    Great benefits and salary. Flexible work schedule and excellent training. Day to day work is generally not difficult

    Cons

    Travelling often depending on the territory, sometimes national decisions don't translate well to the individual locations.

    Advice to ManagementAdvice

    A little more flexibility in terms of contracts would be nice

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good place to work, especially starting your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager II  in  Chambersburg, PA (US)
    Current Employee - Territory Manager II in Chambersburg, PA (US)

    I have been working at Reynolds American full-time for more than a year

    Pros

    Decent pay (especially for young people fresh out of college)
    Good bonus
    Great Car benefit! personal use/ spouse use
    Opportunity to get 2 raises (6% and then 8% in 3 years)
    If you have good management, day to day can be great, pretty easy!
    Good time off benefits
    good health/401K
    Good sales rep experience

    Cons

    Have to play the "game" to get promoted
    Industry is taboo... people say some interesting things about you
    You have to be mobile... which can be really good or really bad
    in gas stations all day, not the most glamorous work

    Advice to ManagementAdvice

    Don't micro manage and TM's will be happier

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Very good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager III  in  Florence, SC (US)
    Current Employee - Territory Manager III in Florence, SC (US)

    I have been working at Reynolds American full-time for more than 5 years

    Pros

    Great benefits, company car. Freedom to schedule your day and week.

    Cons

    Tobacco sales declining, upper mobility jobs seldom open up.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    good company, good benefits, good wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time for more than 10 years

    Pros

    wages ,benefits, location, growth, promotions

    Cons

    tobacco industry declining, non union environment

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great starting point but don't stay long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director  in  Winston-Salem, NC (US)
    Former Employee - Senior Director in Winston-Salem, NC (US)

    I worked at Reynolds American full-time for more than 10 years

    Pros

    Great pay and benefits, but don't think it's long term. You'll start off much higher but in the long haul you'll make less, unless you can move up every 3 years max. don't wait longer than that. You don't have to be a rocket scientist to work there, so it's a great "start out" company. They will provide a lot of training that you will eventually want to take someplace else.

    Cons

    Once you work in tobacco, in many cases when you go to move on, other companies will question your judgement due to the fact you worked for a tobacco co. It unfortunate and based on ignorance, but true. Long term growth and advancement will NOT be as fast with other CPG's if you are a result oriented hard working, innovative type person.

    Advice to ManagementAdvice

    This is a more top down style run company versus a bottoms up company. Get in make friends and sound good and you'll do well. Used to be a very result oriented company. They do not value longer term experience due to the potential long term cost of longer term employee's. It more of a what have you done for me lately management style. Upper management rarely changes, reducing opportunity at the higher positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Such a great job!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager III
    Former Employee - Territory Manager III

    I worked at Reynolds American full-time for more than 3 years

    Pros

    Company car is definitely a huge plus, with free gas. Your car is your office, everyday is a different. You're not stuck inside a cubicle.

    Cons

    Some managers tend to micro-manage

    Advice to ManagementAdvice

    Learn some constructive criticism, be more motivating to your team.

  10.  

    It does not get better than RJR!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Marketing
    Current Employee - Trade Marketing

    I have been working at Reynolds American full-time for more than 3 years

    Pros

    competitive salary, great benefits, 401k match, company vehicle, work hard / play hard, certification, critical selling skills - The list goes on

    Cons

    Nothing I can think of other than IT issues, as the database runs very slow
    Promotions are a lot less as of late due to little turnover - Actually a positive

    Advice to ManagementAdvice

    Continue driving the coaching culture

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Learned alot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Coordinator  in  Winston-Salem, NC (US)
    Current Employee - Administrative Coordinator in Winston-Salem, NC (US)

    I have been working at Reynolds American as a contractor for less than a year

    Pros

    Great solid company to work for.

    Cons

    Departmental head butts. Need to work together rather then against each other.

    Advice to ManagementAdvice

    See all sides, not just one.

    Recommends
    Negative Outlook
    Approves of CEO

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