Reynolds American

www.reynoldsamerican.com

Reynolds American Reviews

Updated 16 January, 2015
Updated 16 January, 2015
245 Reviews
3.3
245 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Reynolds American Chairman, President, & CEO Daniel M. Delen
Daniel M. Delen
46 Ratings

Review Highlights

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 34 reviews)

  • Great pay and benefits, but don't think it's long term (in 14 reviews)


Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good compensation and benefits but superficial cultural values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Management in Winston-Salem, NC (US)
    Former Employee - Senior Management in Winston-Salem, NC (US)

    I worked at Reynolds American full-time (more than 10 years)

    Pros

    • Good compensation and benefits package especially for Winston-Salem, NC area
    • Generous vacation allowances, even at entry level
    • Good breadth and depth of experiences in most job positions
    • Lots of interesting travel opportunities
    • Ample training support and resources
    • Big budgets and well-funded programs

    Cons

    • Old school, small-town culture with only token diversity that is highly skewed to a few departments
    • Shrinking corporate pyramid in a declining industry, impedes career progression
    • Repressive employment arbitration agreement highly favoring the company is a prerequisite for bonuses, make sure you fully understand the content and potential implications
    • Lots of out-sourcing for Human Resources functions, be sure to regularly verify and keep written documentation of all compensation, benefits and retirement related information

    Advice to ManagementAdvice

    Great potential but invest in a more progressive and results-driven culture, truly "walk the talk"

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great company to start career with, but keep your options open.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager II
    Current Employee - Territory Manager II

    I have been working at Reynolds American

    Pros

    Benefits are good, but declining. Having a company/personal car is nice, but not enough to keep people around.

    Cons

    Lack of promotions. Management being disconnected with what is going on in the field.

    Advice to ManagementAdvice

    Spend more time in the field and listen to your foot soldiers.

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Great starting point, experience builder/

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager III
    Former Employee - Territory Manager III

    I worked at Reynolds American full-time (more than 5 years)

    Pros

    Ongoing training and development. Opportunity to travel, but not all the time. Steady company that gives you all the tools to be successful. Despite selling a product that is in decline, you never feel as if massive cuts are coming.

    Cons

    Dirty job, must be willing to get your hands dirty. No real opportunity for advancement, but the salary is decent and increases with time.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Pros

    Personal development, leadership, experience, technology

    Cons

    Local, not diverse, few services, no social networks

    Recommends
    Positive Outlook
  6.  

    Don't Even Consider It!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American full-time

    Pros

    Company car - but you have no choice in picking it out - everyone drives the same make/model and you still have to pay a fee every month to drive it

    National sales meetings are in Vegas - but it's still work

    Bonus payouts are good if you actually get one

    Cons

    Gas stations. All day. Every day.

    Retailers are usually foreigners and could care less about RJs 5P process - they just want to make sure they get their buy down check

    Promotions rarely happen - don't let the recruiter tell you any different! Any promotion means you will be moving to wherever they want to send you - you basically have no choice and once you turn one down, they won't ask again.

    No they will not hire you, move you to a new location and let you transfer into the same role where you were originally from. Not going to happen!

    Suck up and eat, breathe, and sleep RJ Reynolds and you may get far. If not you'll find yourself as a 55 year old TM scared to death of their tyrant boss!

    They will own you for $44k a year!

    Advice to ManagementAdvice

    Stop moving people for the position - a lot less turnover would occur if you let people decide where they want to go!

    Stop the good ol' boy system. There's too much of a buddy system once you get past the TM level and upper managements thinks they're untouchable.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Don't apply if a lot of Sales Expirence!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager I
    Current Employee - Territory Manager I

    I have been working at Reynolds American full-time (less than an year)

    Pros

    promise of good salary, car benefits

    Cons

    - They are really looking for kids out of college without real Sales expierence
    - YOU MUST RELOCATE!!!

    Advice to ManagementAdvice

    Hire professional Sales people

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager III in Philadelphia, PA (US)
    Current Employee - Territory Manager III in Philadelphia, PA (US)

    I have been working at Reynolds American full-time (more than 3 years)

    Pros

    As long as you work hard and stay focused on the overall goals you will be rewarded. Company fully invests in talent and those willing to work hard.

    Cons

    Very competitive environment, you have to wait your turn in some instances where there is a surplus of talent and limited openings at the next level

    Advice to ManagementAdvice

    Create mid-level positions or offer projects to those looking to elevate there skill set to ease the burden of wait time.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I was a Territory Manager III, great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager III in Mid City West, PA (US)
    Former Employee - Territory Manager III in Mid City West, PA (US)

    I worked at Reynolds American full-time (more than 3 years)

    Pros

    Great benefits:
    1. Retirement
    2. Car
    3. Fuel Card
    4. Insurance
    5. Vacation

    Pay was great for first job out of college.
    You'll learn a lot as a Territory Manager

    Cons

    Ever changing environment...strategies change on a dime, you need to be versatile, and adaptable to succeed

    Advice to ManagementAdvice

    Micro management can be an issue, focus more on empowering your people.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Incredible Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time (more than 3 years)

    Pros

    Great work environment, extensive training

    Cons

    must be mobile to move up in the company

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO

Reynolds American Photos

Reynolds American
Sante Fe Natural Tobacco Company - Home Office
American Snuff Company - Home Office

+ Add Photo

Work at Reynolds American? Share Your Experiences

Reynolds American

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.