Reynolds American Reviews

Updated 27 May, 2015
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3.4
258 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Susan M. Cameron
5 Ratings

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 34 reviews)

  • Great pay and benefits, but don't think it's long term (in 14 reviews)

Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Pros and Cons

258 Employee Reviews

Sort: Popular Rating Date
  1. Potential for growth with mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX (US)
    Current Employee - Anonymous Employee in Austin, TX (US)

    I have been working at Reynolds American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company car, training, 401k, bonus, independence

    Cons

    Work load is increasing and difficult to balance. Compensation needs to be raised to accommodate increasing demands. Continuous training would be beneficial. Expense money needs to be updated to reflect current rates. More flexibility with relocation.

  2. too much politicis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Des Moines, IA (US)
    Current Employee - Anonymous Employee in Des Moines, IA (US)

    I have been working at Reynolds American full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great pay, amazing benefits, biggest 401k ive ever heard of (give 3 match 6 for a total of 9). free car, insurance, and gas make the job easy, flexible, very worth it.

    Cons

    Promotion process is really bad. The company politics are just brutal! There should be a much less subjective way to decide on promotions from positions. Most life time TMs have given up hope and are doing just enough not to get yelled at.

  3. Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the people, great benefits and salary. The organization thrives on promoting within and provides strong robust training to help your advancement

    Cons

    Learning how to balance work and everyday life

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. great company to begin your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    training, flexibility, constantly challenging, game-changer in the industry, mgmt @ sfntc is getting better

    Cons

    work/life balance can be difficult, manager environment is important to keep your sanity

    Advice to Management

    keep it up and stay away from quick fixes & iron fist mgmt. sfntc - people as most valuable resource? walk the talk.

  6. good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Reynolds American full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great work life balance and benefits.

    Cons

    Promotion process can be quite political and bias.

  7. Territory Manager III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Company car, benefits, office from home

    Cons

    Controversial industry. If you do not enjoy direct switch selling to consumers at retail then this is not the job for you.

    Advice to Management

    Stop over thinking and analyzing things. This business is not rocket science.

  8. Territory Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Atlanta, GA (US)
    Former Employee - Sales Representative in Atlanta, GA (US)

    I worked at Reynolds American full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good people, room to advance if inclined to the work required

    Cons

    Declining industry, repetitive work, stigma of the core product

  9. Territory Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The job allows for a very flexible schedule.

    Cons

    Government regulations can be tough.

    Advice to Management

    Listen to what the employees have to say and work with them.

  10. Helpful (1)

    Territory Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible schedule
    Fully loaded company car
    Gas card can be used for personal use
    Floating holidays and 14 days PTO
    Paid company giveback opportunities

    Cons

    It is nearly impossible to move from a location you are moved to. When you go through the hiring process, they make it sound like you could make a lateral move if a more desirable location opens up. Don't count on it.
    Getting a promotion from TM to AE or DM is very political and dependent on your District Manager.
    Selling tobacco doesn't exactly give you the warm and fuzzy feelings.

  11. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Division Manager
    Former Employee - Senior Division Manager

    I worked at Reynolds American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sustainable company, long term potential

    Cons

    Limited bonus, hard for promotion

    Advice to Management

    listen to employees


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