Restaurant Technologies

www.rti-inc.com

Restaurant Technologies Reviews

Updated 22 January, 2015
Updated 22 January, 2015
27 Reviews
2.8
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jeffrey R. Kiesel
18 Ratings

Employee Reviews

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  1.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Restaurant Technologies full-time (more than 8 years)

    Pros

    Growth Company that promotes from within

    Cons

    Penny pincher, most facilities are 20yrs out of date

    Advice to ManagementAdvice

    Senior managers need to get out in the field more to see day to day challenges.

    Recommends
    Neutral Outlook
  2.  

    Innovative & unique company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Restaurant Technologies full-time (more than 3 years)

    Pros

    Very unique company, branch based so local leader will determine choices and define environment

    Cons

    Limited upward mobility given the size of the depots

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Drive to succeed, drive harder to succeed, drive even harder ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Empolyee in Mendota Heights, MN (US)
    Current Employee - Empolyee in Mendota Heights, MN (US)

    I have been working at Restaurant Technologies full-time (more than 3 years)

    Pros

    They attract good people, the current staff (at corporate) is approachable and typically helpful. The location is nice and they have a great position in their market space. Potential for the organization is high.

    Cons

    The company is highly aggressive -- sometimes they bite off more than they should and try to fit execution into unreasonable time frames. This leads to long hours with high stress and burn out potential. They seem to be going through a lot of leaders recently. Benefit program leaves a lot to be desired.

    Advice to ManagementAdvice

    There has been heavy focus on Sales and depot operations -- which is absolutely key. Make sure that the areas that support Sales and Operations are making good decisions and choices (HR, IT, Marketing, Product Development ...)

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Help Desk Technician in Burnsville, MN (US)
    Current Employee - Help Desk Technician in Burnsville, MN (US)

    I have been working at Restaurant Technologies full-time (more than a year)

    Pros

    Great team environment endless advancement opportunities for hard workers
    Director of I.T. was an amazing boss, who took care of his employees and genuinely cared about them. Was excellent about training opportunities and truly understood the value of training good people so they could perform their jobs better. Was always willing to assist with career development and outlining a clear path to career goals.

    Cons

    As with any organization, there is always pain associated with growth

    Advice to ManagementAdvice

    Don't forget about work/life balance

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    good company, easy work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver in Cerritos, CA (US)
    Former Employee - Driver in Cerritos, CA (US)

    I worked at Restaurant Technologies (more than a year)

    Pros

    four days off easy work.

    Cons

    master drivers, bad people some of them.

    Advice to ManagementAdvice

    re-test master drivers, they got the answers from all management.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Restaurant Technologies full-time (more than 5 years)

    Pros

    Atmosphere, schedule flexibility, peers, fun events, location.

    Cons

    Pay, CEO, work-life balance, direction of company, benefits.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    good pay, new trucks, job is easy, 3 days a week ,4 days off.

    Former Employee - Driver in Cerritos, CA (US)
    Former Employee - Driver in Cerritos, CA (US)

    I worked at Restaurant Technologies full-time (more than a year)

    Pros

    money is all ways there. work 40 or more hours a week all the time ,new management 100% better than the one before. good place to work.

    Cons

    Just be careful with some of the master drivers. They're not to friendly and they think they own the company. Whatever goes wrong out there they try to blame you for it. They don't clean out the fill boxes and they don't pull out all the wastes and they blame the others for it.

    Advice to ManagementAdvice

    Keep up the good work.

  9. 3 people found this helpful  

    Beware!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager
    Current Employee - Service Manager

    I have been working at Restaurant Technologies full-time (more than 3 years)

    Pros

    working with some really good people, including some in our corporate office. flexible i.e. being able to come in & take off when you need to, but see below

    Cons

    while you can work a flexible schedule, you're always on call, it doesn't matter what day, hour, holiday, you WILL be working even when not at the office. you constantly hear that the sky is falling i.e. we aren't profitable enough. truth be told, our CEO is an idiot. we were bought out 3 years ago with the goal of growing the company then selling it, nothing wrong with that, but our CEO is incompetent as evidenced by his "business plan", leadership style - (don't question anything!) and continuing bungling judgment. his advice to a company survey saying we don't have enough employees to do most jobs? "you'll have to work long hours and more days". He brought in a consultant a few years ago who was as dumb as him and helped cripple the company, to which we still haven't recovered. He forced out the guy who founded the company, and announced it in a very short email late on a Friday afternoon. He promotes a brownnosing & incompetent atmosphere, and surrounds himself with like minded fools. The emperor has no clothes! (and no common sense)

    Advice to ManagementAdvice

    It's time for a change at the top. The buck is suppose to stop with the top person, but lord knows it's never his fault. Time to be a real man - admit you have failed as a CEO, and resign.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Be careful...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Restaurant Technologies

    Pros

    Most coworkers are friendly, helpful. Certain departments are well managed and great to work for (call center, facilities).

    Cons

    Management could be better. Only concern is the bottom line - and they don't care about how decisions affect employees. In the past 6 months, there were layoffs and most of IT and HR is outsourced.

    There is NO work/life balance. Management expects all employees to do the work of 2 or more people and no matter how hard you try - if you don't keep up with their unrealistic timelines, you're out the door.

    Only group that ever receives recognition is the sales team - even when they don't make plan. No other group receives recognition or training. No opportunities to develop within career. Very limited opportunities to move up.

    Beware if you consider joining. It all seems great in the beginning...and then you go from hero to zero over night.

    Advice to ManagementAdvice

    Listen to your employees. Don't ignore their suggestions or ideas. Just because it's not a problem for you, doesn't mean it's not for your employees.

    Invest in your employees. Train more people than just sales. Make it a place where someone finds more than just a job - they find a career.

    And find someone to lead your IT department. It's painfully obvious there is no leadership and no common direction. And again, invest in the department. Give them the tools to do what you tell customers they can do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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