Regis Corporation Reviews

Updated 17 August, 2014
Updated 17 August, 2014
220 Reviews

2.3
220 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
61 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 6 reviews)

  • paid vacation, although it's minimum wage it's better than nothing (in 9 reviews)


Cons
  • The lack of communication to the level 1 teams from upper management sure didn't help (in 20 reviews)

  • I dislike making minimum wage or commission whichever is higher (in 18 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Franchised Beauty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist
    Current Employee - Stylist

    I have been working at Regis Corporation full-time for less than a year

    Pros

    Working for Regis there is a lot of growth opportunity to build clientle and the 6hour shifts are just enough.
    I like the incentives for stylist that push us to work harder.

    Cons

    The pay isn't enough to live off of.
    The chaotic atmosphere of managerial duties and salon duties (why is doesn't the salon manager have an office or at least a filing cabinet?)
    Not having a receptionist limits the stylist while they're working, having to keep stepping away from a client.

    Advice to ManagementAdvice

    Understand that Regis salons is a brand that has returning guests and it should be ran as such and not as a cruise ship salon or a smart-style salon (although in the same brand).
    Better payment plans
    maybe based off experience

    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Struggling Company Trying to Turn Things Around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Manager  in  Edina, MN (US)
    Current Employee - Inventory Manager in Edina, MN (US)

    I have been working at Regis Corporation full-time for more than 3 years

    Pros

    Regis is a fine company that has become bloated over the years with greatly increased costs. The company has recently changed the vast majority of senior management that appears to be trying to right the ship. Unfortunately we have not yet seen this turnaround, but the outlook seems to be more hopeful.
    -Great culture with an emphasis on work/life balance.
    -Very friendly employees.
    -Room to advance, but requires a lot of self-motivation.

    Cons

    -Struggling company means low benefits.
    -Old systems cause constant issues.

    Advice to ManagementAdvice

    Get rid of silly stuff like free food and increase salaries to attract new talent.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Great company with a lot of potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Minneapolis, MN (US)
    Former Employee - Project Manager in Minneapolis, MN (US)

    I worked at Regis Corporation full-time for more than 5 years

    Pros

    A big little company so individual contribution is visible

    Cons

    No strategic direction or direction keeps changing
    Management keeps changing
    Not stable

    Advice to ManagementAdvice

    Change the IT department

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Lots of Opportunity for Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regis Corporation full-time

    Pros

    The company is open to new ideas and there are lots of opportunities to be challenged

    Cons

    The business has seen sales declines for the past handful of years, but the new management team is working hard to reverse the trend and create long term sustainable growth

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good starting place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetologist  in  Council Bluffs, IA (US)
    Former Employee - Cosmetologist in Council Bluffs, IA (US)

    I worked at Regis Corporation full-time for more than a year

    Pros

    Great if you do not have a clientele.

    Cons

    Low wages, almost impossible to move up with the company

  7. 2 people found this helpful  

    Used to be fun to work at, not anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist

    I have been working at Regis Corporation full-time for more than 10 years

    Pros

    Insurance benefits, you pay some of it, if you work enough hours. Flexible with schedule.

    Cons

    Cutting down on salon expenses. Hiring too many part time stylists. Have to share stations. Had 8 stylists when I started, now there's 16! Hires stylists without any knowledge of skills. Don't have cleaning crew anymore and salon looks dirty. They used to provide your tools, blow dryers, etc. Now you have to earn incentive points, which seem harder to get now. They want to focus on how many people you can get in and get out instead of focusing on your service sales. Don't get retail commission if your under $300 for the month. Just not fun anymore. Lacking teamwork. After more than 10 years I am looking for new salon to work at.

    Advice to ManagementAdvice

    Treat stylists with more respect, fairness, and recognition. Top stylists are always the first to leave.

    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    No say for the front line...

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation

    Pros

    Product and service discounts, great co workers, flexibility ...honestly, not much else.....I can't even write 20 words to fill this space.

    Cons

    Company has gone through 3 restructures, poor decisions made by promoting non business educated or trained field staff. Company continuing to lose money on patch work while take more and more away from its hard working front line staff. There is no growth, just people leaving.

    Advice to ManagementAdvice

    Focus on the Home Office staff and strengthen moral. Once this is fixed, this will trickle down to the salon level.

  9. 5 people found this helpful  

    Great beginning, bad Ending

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation full-time for more than 10 years

    Pros

    There was once a mile long list of "pro's". The only one I can think of now, are some of the people who are still around.

    Cons

    New CEO and board. Too much concentration on the money. The company lost what was great, the feeling of being a part of a family.

    Advice to ManagementAdvice

    The people behind the chair are the money makers and yet they are treated the worst. They are overworked and under paid. You can't attract great talent, because they won't work for the pay or conditions offered. There is no incentive to do better or to stick around. It's sad. Regis was once a great company, now it's just a joke to most hairdressers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Disorganized, judgmental, unintelligent people running the show

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Leader
    Current Employee - District Leader

    I have been working at Regis Corporation full-time for more than 8 years

    Pros

    If you are lucky enough to have a great manager/supervisor/boss, you have a real opportunity to succeed.. for a while

    -Marketing materials, Educational tools, business building all provided for you
    -Some salons are in great locations, making building a clientele easy.
    -Variety of products available for use.
    -Training on many, many techniques and products you would have to pay for elsewhere.
    -You really have all tools available at your disposal

    Cons

    This company seems to allow, and promote, managers and supervisors into positions solely based on company tenure.

    -Low/Average pay for the work you are asked to do.
    -No "REAL" HR dept. Don't expect to be able to talk to anyone about legitimate concerns. (including racist/anti-gay comments made by upper mgt. You will be ignored.)
    -No communication across company. The left arm doesn't know what the right arm is doing.
    -Upper mgt is a joke. Told one thing, shown another, asked a third.
    -Expect to provide high end experience with low end capital. (Then, have NO IDEA why you are losing guests so quickly. Combine that with a crappy employee experience, which leads to a crappy guest experience, and you have no reason to stay.. as a guest or employee)
    -The company seems to have the right idea, with NO CLUE how to execute.

    Seriously, this company needs to pay more for better quality people, at least in field leadership. Having leadership that knows how to add and subtract may be a good start.

    Advice to ManagementAdvice

    Pay closer attention to who your field teams are. Stop making emotionally charged decisions. A small bump in pay would help attract some better (SMARTER) employees. I really believe(d) in this company, until I saw who was being allowed to run the gamut.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Incentives Do Not Countermand Dodgy Ethics and Employee Relations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stylist  in  Castle Rock, CO (US)
    Former Employee - Stylist in Castle Rock, CO (US)

    I worked at Regis Corporation full-time for more than 5 years

    Pros

    Generally friendly staff in most locations

    Middle and lower management typically very accommodating

    First year stylists will easily build interpersonal communication skills

    Monthly contests render decent prizes and participation incentives

    Price point dictates constant demand despite any economic shifts

    Cons

    Near-minimum wage to start and little to no chance of increased remuneration.

    While friendly, staff does not subvert the industry tendency toward the immature and unmotivated.

    Internalized education is geared toward high volume, low quality production trains stylists to develop very poor techniques within their craft.

    Lower management is too busy with a high volume of patrons to complete basic duties.

    Middle management is severely limited in power by upper management restrictions and lack of lower management accountability.

    Upper management is rarely present on location and can typically by contacted only within a narrow time window and by middle management.

    Payroll and HR can only be reached by middle managers, all issues called in to payroll and HR by regular employees are redirected back through middle management or ignored.

    Scheduling is very haphazard; shifts are assigned randomly week by week. Seven to nine day streaks are not atypical. New scheduling optimization creates split shifts that span up to twelve hours.

    Work week is defined as Monday through Sunday so, for example, working nine days straight from Wednesday through Thursday typically will yield no overtime compensation.

    Legally mandated lunch breaks were rarely able to be taken and, when taken were continuously interrupted. Co-workers and middle management pressure one another constantly to not take said breaks.

    No upward mobility. Almost all positions above lower management and staff education are filled permanently or are not filled from within the company.

    Resigned voluntarily with three weeks' notice and vacation pay was not received with final paycheck on the next payday per Colorado law. After a second payday passed, contacted middle management and found that termination papers had still not yet been filed a month after the last day worked. Still unpaid, I'm told it will be another 15 days before the check is deposited.

    Advice to ManagementAdvice

    Allow lower management more time off the salon floor to complete paperwork, deal with internal affairs, and resolve customer relation issues.

    Trust middle management's efficacy more, and promote from within. Current upper management tends to be little more than an obstacle.

    Neutral Outlook
    No opinion of CEO

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