Regis Corporation

  www.regiscorp.com
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Regis Corporation Reviews

Updated 17 August, 2014
Updated 17 August, 2014
220 Reviews

2.3
220 Reviews
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Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
61 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 6 reviews)

  • paid vacation, although it's minimum wage it's better than nothing (in 9 reviews)


Cons
  • The lack of communication to the level 1 teams from upper management sure didn't help (in 20 reviews)

  • I dislike making minimum wage or commission whichever is higher (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Came in on fire and now just sparking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist  in  Collierville, TN (US)
    Current Employee - Hair Stylist in Collierville, TN (US)

    Pros

    The people I work with and my regular clients.

    Cons

    Minimum wage in Tn. is $7.25 an hour so that is all i make. Other states have a higher minimum wage but Regis does not pay fairly across the board. Also the salon I work in is in desperate need of updating, fixing, and a major overhaul.
    The company is not very clear about their commission rates, education is not good at all, and too much emphasis is placed on retail sales. Forget about benefits, you will never work enough hours to ever have any.

    Advice to ManagementAdvice

    $12 an hour straight across the board and you would have a booming business. Better education than just sending a DVD for the employees to watch in a cramped back room.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Bad at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Saint Marys, PA (US)
    Former Employee - Manager in Saint Marys, PA (US)

    Pros

    None, since they made so many changes.

    Cons

    No challenges, don't expect to have a life, not loyal to you, you are just a number

    Advice to ManagementAdvice

    Regis went downhill when they hired the new CEO, and got rid of the other one. You want to cut your expenses, then start with all of the bosses, you don't need 4 bosses over a manager. Why, because a manager can do it all, which they already do. Customers should not be called guests, why, because guests that visit you do not pay. Your conference calls done wkly and monthly meetings are a waste of time to a manager when they hear the same old same topic every time, moving forward . You take them off the floor to go to these meetings, when they are making you money by doing services. When we decide to quit because we had enough, your not only losing employees, your losing there relations, and there friends that use to go to the salons where they worked at. We are talking about there relations and all of there friends that live in different states as well. So much for your MOT, and don't expect when you throw all of your different store brands together as one group, that they will get along because they won't , we are all trying to make enough money to just survive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Totally Out of Touch with Stylists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hair Stylist  in  Columbus, OH (US)
    Former Employee - Hair Stylist in Columbus, OH (US)

    Pros

    Flexible schedule, work/life balance, laid back work environment

    Cons

    Laughable paychecks and virtually no pay raise from entry level position. You need to have a large client base to make any sort of money and even then they take 40-50% of it. It takes years to build a client base and until then expect your minimum wage base pay which comes out to around $200.00 a paycheck since Regis considers 20 hours a week full time hours. Tips are good when you get clients usually however the salons have seen a dive in walk ins due to the economy and new stylists have a difficult time building clientele due to this. If you are ok with waiting 10-15 years to build up a client base in order to make anything over $400 a check by all means this is the place for you, however if you want to get paid for hard work immediately on a livable means look elsewhere. They want you to sell product, sell product, sell product but customers usually can barely afford the service. Even when you do make product commission the rate return is ridiculous.. That means you get about 16$ back. Why try when the company has no investment in you as a stylist. Stylists make appointments, great customers, sell product, clean the store, deal with problems, and of course color, cut and style hair. The managers make about 50k a year while the stylists work their butts off and can barely make ends meet. There is literally no point in working here, it's just like working at a fast food restaurant except you have to please clients personally 1:1 with their hair instead of their food, which believe me, can get ridiculous.

    Advice to ManagementAdvice

    Reward and acknowledge your stylists because they are the back bone of your company. Pay them a livable wage.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Deceitful about wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stylist
    Former Employee - Stylist

    Pros

    It gives some experience, the training was very educational and the instructor was great! If she would have been my boss I would have stayed!

    Cons

    You do not get a percentage of your services until you pass the minimum wage cap which ends up being over $25 in services per hour, which you have to maintain every time you work. Some employees allow home life to disrupt work and made for an extremely uncomfortable work environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    The Road from Proud to Discontented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Minneapolis, MN (US)
    Current Employee - Anonymous Employee in Minneapolis, MN (US)

    Pros

    Friendly people, work/life balance, food stocked kitchens, free coffee, Minnesota spring, summer and fall. If you are interested in settling for complacency without any opportunity for career growth, this is your organization.

    Cons

    Minnesota winters...seriously...the last 6+ yrs have been extremely frustrating with multiple reorganization efforts, change in leadership, too many lay offs to count both at Salon Support and in the field. For as long as I can remember, leadership has been talking about turning Regis into an Employer of Choice...I have come to learn that this is just what it has been....talk only. There is absolutely no career track in corporate and in fact, nearly all promotional opportunities are extended to outsiders...There seems to be a general philosophy to ignore talent within while filing new opportunities with talent from the outside. Keeping in mind that the "outside" really means who you know...Upper management is bringing in their own people. There is talent at corporate who are not taken seriously. Thus, many experienced, well educated and deserving employees have voluntarily taken their skills elsewhere. Kudos to them.

    Advice to ManagementAdvice

    Take stock in your employees. Give them credit for what they do and what they know. An occasional lunch outing is great, but does not replace any opportunity to be challenged and grow.

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful  

    Doesn't really recognize employee experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist  in  Pleasant Hills, PA (US)
    Current Employee - Hair Stylist in Pleasant Hills, PA (US)

    Pros

    A nice, creative environment, and the co-workers are great on a salon level. Hours are flexible and salon managers are often promoted from within.

    Cons

    Pay is pretty low, which wouldn't be too bad if tips were good. However, you really have to rely on a busy salon, which most aren't busy enough to make great tips, and therefore you have to build a great clientele to make money. Also, in later years, the company sells to value their employees less, and make the stylists do more for less money.

    Advice to ManagementAdvice

    Have more incentives to keep stylists happy-it really translate to more profit for the company. Also, offer more than a potential 35 cent raise a year- it takes more than three years just to make a dollar more.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Former Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager  in  Panama City, FL (US)
    Current Employee - Salon Manager in Panama City, FL (US)

    Pros

    Good Place to start out

    Cons

    The pay rate is not the best

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Unfair management, always working weekends, unappreciated, low pay, terrible business ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist  in  Watsonville, CA (US)
    Current Employee - Stylist in Watsonville, CA (US)

    Pros

    There is nothing that comes to mind.

    Cons

    Lets start off with management because thats one of the biggest problems with this corporation, the management here is so shady ive worked in 7 different stores all but one was the manager pleasant to work for. I often felt as though there was so much tension between hair stylist and managers that even the customers would feel uncomfortable there , it results in hairstylist building clientele as fast as they can and leaving to a better work environment.
    Also understand working here means no weekends off ever unless you are the manager or friends with the manager, this also adds to a hostile work environment.
    Then the pay... the numbers are ridiculous of revenue collected in a month at most stores they can afford to pay more then minimum but this company does not care about the stylist so they pay you as low as your state will allow ,if Supercuts had it their way they would be paying you in beans. Sure you get tips, but because of the clientele the Supercuts draws in because if its chinsy demeanor you often get stiffed. And the "sliding pay scale" thats a carrot dangling in front of a donkey. No one I have ever met has slid a substantial amount the most ive ever heard was 30 cents.

    Advice to ManagementAdvice

    Care for your stylist, they are the core of this operation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Lots of room for improvement if Upper Management would just LISTEN!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist (Former Manager)
    Current Employee - Stylist (Former Manager)

    Pros

    High traffic, great guests, supplies equipment

    Cons

    Low commission pay scale, under staffed, working alone, turning away business due to lack of help, high turn over, poor management, favoritism, no floor mats (which is a big deal!), unfair scheduling, no education for new stylists, poor communication, no appointments for Senior/Master Stylists (guest complaints) and lack of open door policy

    Advice to ManagementAdvice

    Open up the lines of communication and listen to your managers and stylists. There are so many simple and common sense ideas we have that can help fix the lack of profit. Walk In Only Salons need new innovative ideas to help maintain our guest counts like master stylists booking appointments while newer staff gains clientel by taking walk ins.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Loyal to themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  San Francisco, CA (US)
    Former Employee - Manager in San Francisco, CA (US)

    Pros

    Flexible schedule - That's about it

    Cons

    Goals are unrealistic, no regard for experience, ivory tower mentality, nonsensical beliefs and objectives.

    Advice to ManagementAdvice

    Get in touch with the reality. Treat your employees fair - they work with your customers every day - your customers are not loyal to the name on the front of the building - they are loyal to the person doing their hair and will not tolerate poor execution or service - Sad to see what a mess you have made -

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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