Regions Financial

  www.regions.com
  www.regions.com

Regions Financial Reviews

Updated 16 October, 2014
Updated 16 October, 2014
390 Reviews
3.3
390 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
171 Ratings

Review Highlights

Pros
  • Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move (in 20 reviews)

  • Easy to advance in company, semi-national company (not a small town bank), good benefits (in 28 reviews)


Cons
  • Middle management is afraid to ask what the specific goals of upper management are (in 22 reviews)

  • They push sales so hard that you're no longer focused on customer service (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA (US)
    Current Employee - Anonymous Employee in Atlanta, GA (US)

    I have been working at Regions Financial full-time (more than 3 years)

    Pros

    High turnover industry makes it easy to get hired on. Most new employees don't stay very long, so it does not take very long to build up seniority if you plan on staying with the corporation.

    Cons

    Very micromanaged. Branch employees must make daily commitments of sales. If commitments are not aggressive enough, employees are questioned. If aggressive goals are made and not met, the employee is chastised. Contrary to what one other poster listed, only 10 days vacation are given until the year following the 3 year anniversary, then more vacation is earned. Most of the time, employees must send hourly "sales updates" which take about 10 minutes to prepare, recapping the activity from the past hour. On the corporate level, sales numbers for employees are updated about 3 times per month, generally the goal is every Thursday, but any kind of conflict such as month end or quarter end may delay the weekly update by up to a week or two, making it a very ineffective tool to use in a micromanaging environment.

    Advice to ManagementAdvice

    Work life balance is declining, with the no overtime push and inadequate staff to handle all activities causes employees to be required to take multiple short unpaid lunch breaks daily at a moment's notice. Also, branch employees must work 6 day workweeks with only 1 Saturday per month. Saturdays off during vacation requests are at manager's discretion only and you may be "required" to work a Saturday between days off you have or find a replacement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Balanced scales depending on where your at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial

    Pros

    Hours of operation provide excellent work-life balance. Work ethic and individual results do not go unnoticed. Lateral and upward movement capabilities/potential. Company's benefits are very generous (holiday hours and sick time allotted). Training sessions provide valuable knowledge and tangible resources to utilize and implement for improvement. Most valuable resource are your fellow employees

    Cons

    "Competitive salary". Inconsistent standard operating procedures. Skills and knowledge acquired and developed through years of service seems to be 2nd when compared to hiring based on experience acquired in a similar job field, resulting in an increased workload for seasoned employees. "Coachings" rarely result in positive and obvious permanent changes. Varying goals and requirements between locations, without consistent communication/reasoning from top to bottom management.

    Advice to ManagementAdvice

    Focus on more promotion from within. Seek out your talented staff and nurture and grow their potential. Less training required, saves on costs, and less errors/problems created when promoting from within because knowledge exists. Work on competitive salary.

    Neutral Outlook
    No opinion of CEO
  3.  

    Workplace satisfaction Depends on Management

    Former Employee - Financial Services Specialist II in Shreveport, LA (US)
    Former Employee - Financial Services Specialist II in Shreveport, LA (US)

    I worked at Regions Financial full-time (less than an year)

    Pros

    Great learning experience for entry level position. Lots of room for advancement

    Cons

    Management styles and goals can vary depending on location, sometimes they are great and other times not so much. Can be very aggressive with pushing sales goals.

    Advice to ManagementAdvice

    Create more opportunities for professional development on all levels.

    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Fast-paced work environment but great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Service Leader
    Former Employee - Branch Service Leader

    I worked at Regions Financial full-time (more than 3 years)

    Pros

    The benefits are great. Co-workers are easy to get along with and customers are friendly. Pretty flexible work schedule as long as you schedule ahead of time to ensure adequate staffing.

    Cons

    Underpaid for the amount of responsibility. Short-staffed a lot so it was difficult to provide optimal customer service. Customers would get angry about fees or long wait times that employees can't control.

    Advice to ManagementAdvice

    Employees have great ideas and opinions that should count. Take the time to listen and respect them.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Don't trust this company with confidential information!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Memphis, TN (US)
    Former Employee - Teller in Memphis, TN (US)

    I worked at Regions Financial full-time (more than 8 years)

    Pros

    This has great opportunities for advancement, great benefits and great bonuses. Coworkers inside the branch was great to work with.

    Cons

    There is one particular area manager also known as a CSM that talks very bad to the associates that work in the branches that he oversee. He also call the female associates out of there names to other mangers. Human Resource does not keep confidential information confidential.

    Advice to ManagementAdvice

    Human Resource employees and Area Managers need to go to training classes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    some ups, many downs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Lafayette, IN (US)
    Current Employee - Teller in Lafayette, IN (US)

    I have been working at Regions Financial part-time (less than an year)

    Pros

    bankers hours are pretty nice, payout if you meet your sales goal, friendly co-workers (usually), other good incentives to get paid days off and bonuses.

    Cons

    Always short staffed, no float team, managers dont really know how to be on a teller line even though they are trained to do so in case it is needed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Room for Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bsl
    Current Employee - Bsl

    I have been working at Regions Financial full-time (more than 3 years)

    Pros

    Coaching tools, training, benefits. Great team of engaged co-workers

    Cons

    Raises are slim, consistency is challenging...should be able to be paid out for unused sick time.

    Advice to ManagementAdvice

    Recognition in pay, not dinner or prizes. Take notice in how many hats we wear, and reward us with a decent raise.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good company with great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regions Financial

    Pros

    Ability to move up if you apply yourself.

    Cons

    Not much room for raises.

    Advice to ManagementAdvice

    A candy bar and printed out certificate or pizza party is not sufficient reward for a job well done. Grown ups like money...

  10. 1 person found this helpful  

    High pressure sales and pay disparity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Team Leader in Memphis, TN (US)
    Current Employee - Branch Team Leader in Memphis, TN (US)

    I have been working at Regions Financial full-time (more than 3 years)

    Pros

    -Regular Hours
    -Decent training to set you up for a better job
    -Decent Benefits

    Cons

    -Large pay disparity with overlapping salaries. I was promoted to assistant manager after 2 years of hard work and great sales numbers. I got in to my branch to find out that the associate I'd be managing, who was a fresh hire with no sales experience, was making more than me. I left the position and my replacement, who was an outside hire, was making 15k more than I was.
    -Priority for outside hires. Don't expect to move up with this company - if they can hire from outside they will. They will also pay them a lot more than an internal promotion.
    -If you don't hit sales goals you get punished with multiple "call nights" each week. We call these detention because they keep you after work for an hour or two to cold call people who are tired and just getting home from work.
    -If you do hit your goal you get punished. The branch goals are increased and the amount of credit you get for each product you sell is decreased.
    -Goals are not scaled by branch traffic. If you get stuck in a slow branch you will get no bonus and have no opportunity to advance. Advancement is based primarily on the number of checking accounts you open. You can have a branch where each associate sees 20 customers a day and a branch where they each see one customer a day - they have the same goal. Management tells you to make up the difference by cold calling. The people that do the least amount of work (they get to sit and clerk products all day long) get the most in bonuses. Nobody lasts in the slow branches because of the stress. You get constant criticism and are belittled because your numbers are not the same as a busy branch.

    Advice to ManagementAdvice

    Promote from within and pay what you would an outside hire! It is insulting to pay as much to internal promotions. Sales and retention will increase with happy associates. You don't need to raise goals every time someone hits them. I know it sucks to have to pay bonuses, but realize that you're paying them because this person made you money (a lot more than the small percentage you're paying in bonus). Something is wrong when your #1 CSM in the company can't keep associates more than a few months. There are constant reports of verbal abuse that need to be handled. Look at the top performing companies in the US - the forward thinking google type companies. They're not doing it by abusing their associates - they just figured out that fair pay and treating people right goes a long way.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    The experience was long but worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial

    Pros

    Stability, HourS, Benefits, Pay, Potential to advance

    Cons

    The only Con I have is the Long processing time.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO

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